Novotel Bangkok Platinum Pratunam 4 stars

Was treated with a welcoming smile the moment I walked through the door. Staff were brilliant. Even the housekeeper, Aoe, was very helpful and friendly. Excellent service great location. Will stay again.

This hotel is very strategic for those of you who spend the day shopping at Platinum Mall or Pratunam Market because when you are tired or it rains you can go straight back to the hotel. Just go downstairs and you can find street food, Starbucks, Seven Eleven, McDonald's, even dessert after you. To get to the lobby we need access using the elevator. Unfortunately that day there was a private party so the swimming pool could not be used. Given 3 welcome drink vouchers and explained that there is afternoon tea from 13.00-15.00 and cocktails and canapes from 17.00-19.00. To access the platinum mall, you can use the escalator next to the restaurant The rooms are well maintained. The interior is typical Novotel, especially in the bedhead section. There are work tables and chairs, as well as armchairs. There are 4 pillows, 2 regular pillows, 2 pillows which are quite strange because they have bends. The 2x2m bed is comfortable to sleep on. Two free bottles of mineral water are provided every day with Dilmah brand tea and coffee sachets. The Wifi speed is quite fast and the TV is large and the TV service is very clear. In the room there is an iron and bathrobe. Very complete for a 4 star hotel. Room view towards Big C and central world. We rested for a while because we were tired of moving hotels. Someone knocked and apparently delivered a welcome letter and a snack platter containing cherries, strawberries, pudding jars and apple cake. The bathroom is equipped with a shower sink and closet. For amenities, use a deep nature brand dispenser with fresh ocean citrus aroma. Amenities in the room are not provided with toothbrushes but we can request them. Towels are provided: 2 body towels, 2 hand towels, 2 face towels For platinum member benefits I got a free welcome drink, free late check-out 2 PM, free afternoon tea and cocktail hours in the lounge. Hotel facilities include a Mini Kids Club, swimming pool, gym which of course people rarely use because people usually choose this hotel because it is close to Platinum Mall and Pratunam so choose the route For breakfast, the variant is considered excellent for the Novotel class, but for taste it's just standard. Variants include: 1. Bread, muffins, pastries, donuts, cereal, jam, milk 2. Juice (orange, guava, apple, pineapple), infused water 3. Waffle, salad bar, cold cut, cheese, fruit 4. Porridge, dimsum, noodle station, fried rice, satay, fried noodles, chicken, vegetables 5. Beans, corn, potatoes, bacon, egg station, ham, sausage, eggs benedict 6. Yogurt, rosella juice, chrysantenum, lemon grass juice, watermelon juice, coffee tea 7. Indian food hala station Pita Bread, Greek salad, chickpea salad, potato curry, shakshuka, idli, allo bhaji, samber

A wonderful stay in Novotel Bangkok . All staff very friendly and helpfull. Amazing breakfast with international, asian, arabian cuisine. Walking distance to night market food street. Souvenir shop just go down through the elevator same building in Platinum.

Awesome family room! We stayed at the Novotel platinum as a family of 5 and booked the family room with one king bed and a bunk bed. Our kids were so excited to see the bunk bed made up with soft toys and character sheets! They also included little packs with kid amenities. Location was great, above the Platinum Mall, Mcdonalds and Starbucks underneath, easily accessible to the walk way to BTS, although consider it a long walk when with kids. Breakfast was an amazing spread, with a view and catered well for kids. Very reasonably priced too! Kids ate free! Pool was chilled and relaxed, we loved the view from the infinity pool and lastly the staff are exceptional and super friendly! We wished we stayed longer than 2 days!

Location is good, room is clean and comfortable.