Hotel Muse Bangkok Langsuan - MGallery 5 stars

Stayed 4 nights at this hotel recently from february 25th to the 29th. Arrived very early at 08h30am after a 24 hour flight. Even at this very early arrival, they had a room ready for us which was well appreciated. But unfortunately the room on the 10th floor had a very unpleasant musty smell probably due to moist and mildew. After a short rest we complained to the reception and were immediately upgraded to an executive room on the 22nd floor with a terrific view which was great. The hotel is well located right downtown. Breakfasts are outstanding with multiple choices and the service throughout the hotel is excellent. One of the remarquable advantage at this hotel my wife and I found was the happy hour from 16h30 to 18h30 everyday at the rooftop bar on the 24th floor with complimentary delicious canapés and unlimited free alcoholic beverages ( beer, wines, cocktails, spirits ) from a designated list. All this for 2 full hours. Never seen before! The food at the restaurants is excellent. Although the prices for dinner are quite high. As others have noted the pool area is in fact very small. As also noted by others the overall ambiance is rather dark especially in the lobby area. In fact there is practically no real lobby area in this hotel which is rather odd for a 5 star hotel. Another negative aspect is that we received very little information if any about hotel services and amenities upon check in, different restaurants, pool area etc. Neither did we found any information inside our room either that we usually find in hotel rooms, restaurant menus, available bars etc. Everything had to discovered by ourselves by asking at the reception desk. In short the real asset of this hotel is its location, its comfort, its excellents breakfasts and its generous happy hour.

I love this Hotel and it’s now become my place to stay whilst in Bangkok. It’s such a comfortable, friendly property with bags of class and style whilst never been one bit pretentious. The location is also terrific - so close to the Skytrain but on a road that almost feels part of a small leafy neighbourhood.

Nice atmosphere, very nice staff, well located

We were really pleased with the generous size if the room and bed. Beautifully decorated hotel with a great pool with views and lots of sunshine. Lovely rooftop var too. The service was excellent. We would definitely recommend this hotel for location. Easy walk to 2 night markets, transport etc

Business

Room was spacious and comfortable. Staff friendly and helpful. Hotel located within easy access to Lumphani park, skytrain and shopping.

The Gatsby style interiors and service was quite striking. Excellent customer service and very comfortable rooms. The hotel is located quite centrally and we could walk to the shopping centres and to the Sky train station within minutes. The happy hour drinks on the roof top was lovely. Might be an idea to ban smoking up there as it interferes with people wanting to sit out on the balcony and enjoy the fresh air! All staff were extremely obliging and polite.

We enjoyed our stay, staff were very accommodating and helpful and the breakfast was particularly delicious, with so much choice. We even got a takeaway Latte on the morning of departure. The shower was not the best but when we mentioned it wasn't working someone came up and fixed it immediately.

Friendly staff, nice rooms

Great stay. Staff was great. Food was great. I will be back.

Rocky was so helpful with arranging a taxi to Pattaya for us and return! Super impressed. Everyone I met who was staff greeted me so kindly and was always so happy and helpful. I really can’t say enough!

Super Nice place and the staff is amazing (all of them)

Room was a beautiful place to come “home” to after a busy day out sightseeing. Staff were friendly and welcoming. The rooftop bar and happy hour was a lovely surprise. The breakfast was awesome! No complaints here!!

My wife and I only stayed for a few days but it was a pleasure being there. Your staff were so warm and helpful. At our first breakfast we spoke with Pat who asked what was the reason for the stay. We explained it was a combination of our wedding anniversary and my wife's birthday. She immediately got us Mimosas to celebrate. Part of our package was dinner at Babette's. Pat was on duty at the restaurant that night and I have to say she was wonderful (her actions alone would make us come back to your hotel). We didn't expect anything but she gave us a private room with a heart shaped flower decoration and messages of Happy Anniversary & Birthday written on the table and window. Our waitress was named Earth and she was exceptional in her service and friendliness . We honestly felt that it was a magical experience and were touched by the warmth of your staff. We had drinks at your Speakeasy bar and a waiter called Simon looked after us and again he was so nice and made the time spent there more enjoyable. Overall we loved the hotel for the staff , the decor and food we wish we had more time as it was only 3 nights on transit to Koh Samui.

I enjoyed my stay with the Muse. I like the classic design of the hotel and its rooms but I love the impressive service of Ms Nont and Ms Pat of the Reception and the Restaurant on 19/F service respectively even more. They were very warm and helpful. I was particularly impressed by the touching service of Mr. Koko, the Concierge Supervisor. I recalled that on the day of checking out, I went out for shopping. Before we left the hotel, I asked the Reception if I could be provided a mask. The reply was that the hotel was running out of stock of mask. I fully understood the shortage of mask situation in Bangkok. I came back hotel one hour later and was then checking out. Mr. Koko came to me and said that he overheard me asking for a mask an hour ago. He then gave one to me. I am grateful for the mask but even more moved by his very, very warm and touching service. I should greatly appreciate it if the Hotel Management would bring him my most sincere gratitude and warmest regards. As far as I remember, this might be my 4th time staying with the Muse but my last time was some 5 years ago even though I visited Bangkok at least once a year. For the impressive service of the Muse, I will definitely be back on my next visit.