Great staycation

Staff are very attentive. Bed is very big, kids love it and room is clean. During breakfast, staff are very helpful.Rooftop bar is so beautiful. There are a lot of drinks to choose from. The hotel is located in the center of the city with easy access.

first of all the decorations and room is nice and cosy. Gym and pool is quire small. I have been to speakeasy, staffs very good. The good thing that i am not expect is breakfast, the guy that services everyone in breakfast room is superb, hollandaise sauce very good, smoke salmon very good quality normally every buffet not at this quality. i didn't try on your Italian restaurant but interesting.

I just love the concept of the hotel. Big bed and really comfortable to sleep. A lot of TV Channels are errored, you should fix it immediately (I don’t have anything to watch), its quite dissapointed about this issue. The housekeeping forgot to put the bathrobes inside the closet which is doesn’t make sense. And the housekeeping also forgot to put the menu paper for room service as well. How did u forget it? It’s really important. I have to call to the GSC many times and it’s made your colleagues to do their task again and again. Room service should serve 24 hours. Checked-in and Checked-out experiences were perfect!

We are happy with all hotel crews. Though less staff due to Covid19, all staff we met are doing their best to serve and satisfy customers. Room decoration are unique and with good location in walking distance to shopping district.

The location is perfect. Beautiful design. Only problem is we are vegan so the food is not design for us, we have to get food from outside.

I have a good stay at your hotel and the staff was very attentive in helps and provide the best service they can. Ms Sunny at the lobby was always very caring and professional. Mr Mike at the breakfast every morning gives us the best welcome and service.

Thank you K. May, front office for warm welcome and service. The room is spacious and manifique.

This hotel has really a charm due to his nice and tasty decoration.The service is perfect. However many TV foreign channels were not operative (Is it due to cost control?). The Duplex suite is very well designed , with large bathroom and living area.

The hotel was Great boutique hotel in the city center. The room is very nice decoration. Check-in smooth and staff friendly, good services mind and helpful. Location was good near BTS Chidlom station. Breakfast very good and we are so full.

Room, fine. Service, ok to poor. Breakfast, poor. Amenities, ok. Location, excellent.

I cannot say anything negative about this hotel in principle. For me personally it was too dark, you always had the feeling that you were in a poorly lit cave. The only thing I criticize is the breakfast. Absolutely unacceptable for this class of hotel, the selection was pathetic, nothing really healthy, no bread, although there was very good bread in the in-house restaurant, it is absolutely a mystery to me why you don't get that served at breakfast, I suspect that they don't think further.

The hotel and the room was very nice. The cons was there was no water gun in toilet and the air-condition was making a ticking noice for every minute all night long, since there is a central air unit might be from the system break when the temperature was at right number. The dining waa very great and staff was very friendly and helpful. The breakfast was too little choices and not that well prepare, the taste is very standard compare to other hotel in the area.

I stayed with the Muse for three times already and it is always as good as it should be. Thank you for the welcoming smiles and helpfulness from the Front Desk, Concierge, room service, the restaurants and housekeeping. We were moved for every gesture and friendliness from all of you. The room was clean and neat, the breakfast was fantastic and the Italian restaurant was perfect with good prices. Looking forward to my next stay with you.

Stayed 4 nights at this hotel recently from february 25th to the 29th. Arrived very early at 08h30am after a 24 hour flight. Even at this very early arrival, they had a room ready for us which was well appreciated. But unfortunately the room on the 10th floor had a very unpleasant musty smell probably due to moist and mildew. After a short rest we complained to the reception and were immediately upgraded to an executive room on the 22nd floor with a terrific view which was great. The hotel is well located right downtown. Breakfasts are outstanding with multiple choices and the service throughout the hotel is excellent. One of the remarquable advantage at this hotel my wife and I found was the happy hour from 16h30 to 18h30 everyday at the rooftop bar on the 24th floor with complimentary delicious canapés and unlimited free alcoholic beverages ( beer, wines, cocktails, spirits ) from a designated list. All this for 2 full hours. Never seen before! The food at the restaurants is excellent. Although the prices for dinner are quite high. As others have noted the pool area is in fact very small. As also noted by others the overall ambiance is rather dark especially in the lobby area. In fact there is practically no real lobby area in this hotel which is rather odd for a 5 star hotel. Another negative aspect is that we received very little information if any about hotel services and amenities upon check in, different restaurants, pool area etc. Neither did we found any information inside our room either that we usually find in hotel rooms, restaurant menus, available bars etc. Everything had to discovered by ourselves by asking at the reception desk. In short the real asset of this hotel is its location, its comfort, its excellents breakfasts and its generous happy hour.