Novotel Bangkok Ploenchit Sukhumvit

Novotel Bangkok Ploenchit Sukhumvit 4 stars

Customer review rating (ALL Rating) 4.1/5 9 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, internet TV

  • Lobby bar, beer garden with live music

  • Casual Thai, Asian and European resturants and bars

  • Lavish Thai and Western breakfast buffet spread

  • Picturesque view of Bangkok city from event & function rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bangkok Ploenchit Sukhumvit

566 Ploenchit Road, Lumpini, Patumwan
10330 BANGKOK
Thailand

  • AIRPORT EXPRESS:  AE3 Sukhumvit Soi 2

  • BTS SKYTRAIN:  Sukhumvit Ploenchit

  • MTR:  SUKHUMVIT LINE Sukhumvit

  • SUKHUMVIT PLOENCHIT RAMA 1:  NOVOTEL BANKOK

  • By plane

    SUVARNABHUMI APT At 33km / 20.51 miles

  • By car

    SOUTH PLOENCHIT At 0.5km / 0.31 miles

  • By train

    BTS PLOENCHIT At 0.01km / 0.01 miles

  • By train

    HUA LAMPHONG At 6km / 3.73 miles

GPS:13.742889, 100.549423

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

THE SQUARE

This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.

Our accommodation(s)

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI. Staying at Novotel Bangkok Ploenchit Sukhumvit keeps you comfortable, convenient and connected. Our focus is on guest convenience, providing thoughtful amenities that make your hotel experience in Bangkok city as pleasant and fulfilling as possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  9 reviews

TripAdvisor Rating  4.5/5  5,710 reviews

Great Hotel, service was poor

TripAdvisor rating 2.0/5

288ilana Business - TripAdvisor review

Love the location and the hotel as a general. Clean and orderly. Found the service to be poor and follow up of issues non existent. After 1 week still awaiting a reply from the service manager for overcharges.

Dear 288ilana, Thank you for staying with us and providing us with some valuable feedback. Firstly we are delighted to know you were impressed with our hotel. Concerning you comment about the over charges, there was some confusion as your Tripadvisor name does not correspond to our booking system. Please contact me directly as I will need your details at atthaphol.kopemsub@accor.com and I look forward to helping you resolve this matter. Best Regards, Atthaphol Kopemsub Operations Manager

Not on par

TripAdvisor rating 3.0/5

Kim S TripAdvisor review

My favorite hotel in Bangkok not on par this time. This used to be one of the better Accor hotels, but it seems to be under stress after a two year shutdown. It seems to have lost many of the old staff and it may also be understaffed at some times, not sure. THe check-in took 20 minuts plus because only one person in the reception. The checkout was also long que so used the lounge checkout option. In room, the room was clean and as always good, but two things, first the water pressure was very low, like island/jungle low. Not so important there was only 7 TV channels, none was any to watch. WiFi good, AC good. Breakfast was ok, it is a bit smaller now and that I can understand due lover occupancy rate etc. But hotel need to fix these things because if this is what I remember next time I gonna book, then there are other/better options around.

Dear Kim S, Firstly, we would like to say thank you for your loyalty it is truly valued. Having read your story, I can totally understand how you must have felt and we appreciate your sharing your story with us. Covid-19 has left its mark on it, there is the huge challenge the hospitality industry faces with regard to manning. However, our department heads and myself are working hard with our new members to help them as much as we can. We apologise for the little mishaps and appreciate your understanding. Looking at TV channels, it has been upgraded into 13 channels with selection of BBC World News, TV5 Monde Asie, AXN, National Geographic, True Sport 7 and more. With regards to water pressure, it is working as normal but still Engineering will be made aware of your message as well. I am positive that your current 3 star rating can be changed to hopefully 5 star after you stay with us and would appreciate you contacting me personally, so I can make the necessary changes at Atthapol.Kopemsub@accor.com. Best Regards, Atthaphol Kopemsub Operations Manager

Good Hotel. but not that good service

TripAdvisor rating 3.0/5

habbas13 TripAdvisor review

The hotel is good. The elevator is super hot and no AC. No mask available at reception. I am a silver member, but I did not get any of the specialties for a silver member I have done reservations for 2 nights and two rooms but unfortunately, I got point only for 2 nights while I should get 4 nights

Dear habbas13, Thank you for highlighting your concerns of your recent stay with us. I take note on your comment seriously and the issue has been dealt with our team to continuously improvement for next further. Please accept my apology and I hope to have another opportunity to serve you again in the future. Best Regards, Atthaphol Kopemsub Operations Manager

Bangkok

TripAdvisor rating 4.0/5

Gualtiero C TripAdvisor review

Nice hotel in the heart of Bangkok. at the beginning of Sukhumvit right next to BTS station to permit you conveniently move around. Nice Novotel good standard. I missed this Novotel before but happy I spent more than 1 week there. Good Thai hospitability and great Accor Plus members recognition. Great breakfast with all you need to start a good day!

Dear Guatiero, Firstly as an Accor Plus member we would like to say thank you for your loyalty it is truly valued. Our Executive Sous Chef with his culinary team have taken the breakfast spread to the next level and its so nice to hear you had enjoyed it. I definitely have to agree with you Novotel Bangkok Ploenchit Sukhumvit is in a great location. I am looking forward to have the pleasure of welcoming you back. Best Regards, Atthapho Kopemsub Operations Manager

Good Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Next to Ploenchit BTS Station. Room is clean but breakfast should improve quality.

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