Novotel Bangkok Ploenchit Sukhumvit Hotel 4 stars

Had a nice and relaxed weekend. Comfortable rooms and close to public transport routes and restaurants and shopping.

The hotel is well located close to all amenities, next to Ploenchit station, many shopping facilities and entertainment close by. Staff extremely friendly and helpful here.

During my recent stay at the Novotel Ploenchit I had a great check in experience with Kevin in Reception. He was very professional and extremely pleasant as he noticed that i have stayed there many times. His welcome was to me as a ALL member was fantastic. As a matter of fact all my stays there have been great!

I needed a good gym to help with shoulder exercise after operation and gym really well equipped. Club facilities also very good and enjoyable. I also like the location as I can walk down to Lumpini Park for a good morning walk.

the service on every staff is great, I shall say service 95% and up, especially the gym attendant Mr Wit, he give me excellent service, friendly and helpful ,I shall say 100%. there is few points I want to point out, the good point is the location, is just right outside the BTS, very convenience the bad points are: 1) I did went to the seafood buffet dinner on the 8th floor with is named the fresh river prawn & crab buffet, the prawns are great, but the crab are all soft and not fresh, I did tell the waiters, and they ask the chef to try, and the chef admit that some crabs were not fresh,but they did not do anything, they did not replace the crab or replace with other kind of seafood, just leave them for the other customers to finish , now there are coronavirus all over the world, and I think is very important to keep the food fresh . 2)the slipper: we found that the slipper in the room is not wrap in a plastic bag, and seems like was worn, so I go the the front desk and ask, and they said yes, if the slipper is in good condition , they will wash and re use again. Recycle is a good thing on my point of view, is a waste just throw away if the customer not wearing them , but at least they should use a bag to wrap them and saying has been rewash, but if we see them is old and not being replace, we just feel sick to use them. 3)the temperature of the room in the middle of the night (2am -5am)will go high, so woke me up the first two nights, and I went to the front desk , they send a technician to come to reset the temperature for me, then, the rest of my stay is fine.