Novotel Bangkok Ploenchit Sukhumvit 4 stars
Customer review rating (ALL Rating) 4.1/5 9 reviews
Free WiFi, ergonomic work space, internet TV
Lobby bar, beer garden with live music
Casual Thai, Asian and European resturants and bars
Lavish Thai and Western breakfast buffet spread
Picturesque view of Bangkok city from event & function rooms
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
ALLSAFE approved hotel
566 Ploenchit Road, Lumpini, Patumwan
AIRPORT EXPRESS: AE3 Sukhumvit Soi 2
BTS SKYTRAIN: Sukhumvit Ploenchit
MTR: SUKHUMVIT LINE Sukhumvit
SUKHUMVIT PLOENCHIT RAMA 1: NOVOTEL BANKOK
SUVARNABHUMI APT At 33km / 20.51 miles
SOUTH PLOENCHIT At 0.5km / 0.31 miles
BTS PLOENCHIT At 0.01km / 0.01 miles
HUA LAMPHONG At 6km / 3.73 miles
Check-in from - Check out up to
This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.
370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI. Staying at Novotel Bangkok Ploenchit Sukhumvit keeps you comfortable, convenient and connected. Our focus is on guest convenience, providing thoughtful amenities that make your hotel experience in Bangkok city as pleasant and fulfilling as possible.
Our guest reviews
100% genuine reviews from our guestsFind out more
Great Hotel, service was poor
TripAdvisor rating 2.0/5
288ilana Business - TripAdvisor review
Love the location and the hotel as a general. Clean and orderly. Found the service to be poor and follow up of issues non existent. After 1 week still awaiting a reply from the service manager for overcharges.
Dear 288ilana, Thank you for staying with us and providing us with some valuable feedback. Firstly we are delighted to know you were impressed with our hotel. Concerning you comment about the over charges, there was some confusion as your Tripadvisor name does not correspond to our booking system. Please contact me directly as I will need your details at firstname.lastname@example.org and I look forward to helping you resolve this matter. Best Regards, Atthaphol Kopemsub Operations Manager
Not on par
TripAdvisor rating 3.0/5
Kim S TripAdvisor review
My favorite hotel in Bangkok not on par this time. This used to be one of the better Accor hotels, but it seems to be under stress after a two year shutdown. It seems to have lost many of the old staff and it may also be understaffed at some times, not sure. THe check-in took 20 minuts plus because only one person in the reception. The checkout was also long que so used the lounge checkout option. In room, the room was clean and as always good, but two things, first the water pressure was very low, like island/jungle low. Not so important there was only 7 TV channels, none was any to watch. WiFi good, AC good. Breakfast was ok, it is a bit smaller now and that I can understand due lover occupancy rate etc. But hotel need to fix these things because if this is what I remember next time I gonna book, then there are other/better options around.
Dear Kim S, Firstly, we would like to say thank you for your loyalty it is truly valued. Having read your story, I can totally understand how you must have felt and we appreciate your sharing your story with us. Covid-19 has left its mark on it, there is the huge challenge the hospitality industry faces with regard to manning. However, our department heads and myself are working hard with our new members to help them as much as we can. We apologise for the little mishaps and appreciate your understanding. Looking at TV channels, it has been upgraded into 13 channels with selection of BBC World News, TV5 Monde Asie, AXN, National Geographic, True Sport 7 and more. With regards to water pressure, it is working as normal but still Engineering will be made aware of your message as well. I am positive that your current 3 star rating can be changed to hopefully 5 star after you stay with us and would appreciate you contacting me personally, so I can make the necessary changes at Atthapol.Kopemsub@accor.com. Best Regards, Atthaphol Kopemsub Operations Manager
Good Hotel. but not that good service
TripAdvisor rating 3.0/5
habbas13 TripAdvisor review
The hotel is good. The elevator is super hot and no AC. No mask available at reception. I am a silver member, but I did not get any of the specialties for a silver member I have done reservations for 2 nights and two rooms but unfortunately, I got point only for 2 nights while I should get 4 nights
Dear habbas13, Thank you for highlighting your concerns of your recent stay with us. I take note on your comment seriously and the issue has been dealt with our team to continuously improvement for next further. Please accept my apology and I hope to have another opportunity to serve you again in the future. Best Regards, Atthaphol Kopemsub Operations Manager
TripAdvisor rating 4.0/5
Gualtiero C TripAdvisor review
Nice hotel in the heart of Bangkok. at the beginning of Sukhumvit right next to BTS station to permit you conveniently move around. Nice Novotel good standard. I missed this Novotel before but happy I spent more than 1 week there. Good Thai hospitability and great Accor Plus members recognition. Great breakfast with all you need to start a good day!
Dear Guatiero, Firstly as an Accor Plus member we would like to say thank you for your loyalty it is truly valued. Our Executive Sous Chef with his culinary team have taken the breakfast spread to the next level and its so nice to hear you had enjoyed it. I definitely have to agree with you Novotel Bangkok Ploenchit Sukhumvit is in a great location. I am looking forward to have the pleasure of welcoming you back. Best Regards, Atthapho Kopemsub Operations Manager
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Next to Ploenchit BTS Station. Room is clean but breakfast should improve quality.
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