Just right on BTS Plaenjit, service good, staff very friendly and helpful.

This is my regular hotel in Bangkok, and I love it. However, on this occasion I was extremely disappointed to discover that the hotel was almost shut down. The downstairs bar/restaurant was closed (where should I redeem my welcome drink vouchers?) There was no laundry service; in fact no answer to the telephone on any of the service numbers, so no room service either. The fridges in our rooms (suite and adjoining room) were empty. One fridge did not work. One coffee machine did not work. The buffet at the executive lounge was closed, with smaller plated selections provided. It would be better to close the hotel until there is sufficient demand to open it properly. I certainly would not have booked if I had known how it would be. The biggest failure of the hotel was not to warn me when I made the booking.

The new Novotel Bangkok Ploenchit Sukhumvit is just a few meters from the entrance to the Ploen Chit SkyTrain station, with many restaurants within walking distance. The breakfast buffet on the top floor has a large variety of food and an attentive staff. Sunrise reflected off a nearby building was spectacular. It would be nicer, however, if the staff kept it at a reasonable temperature. I think it was about 18 C when I ate there: the chill shocked me into being wide awake!

Location is REAL good - BTS, 7-11, Dean&Deluca Coffee, JW Marriott bakery, Coffee Club - nearby, within easy walking distance. We got a VERY NICE deal using ACCOR Plus membership on two rooms that were upgraded for us. My 4 year old daughter liked the swimming pool. Rooms were nice, relatively new, clean, etc. Bathroom good water pressure using the rain shower in the shower. Toilet area too small for my bigFAT body, but it was OK enough. Would recommend this hotel, especially if you can get a REALLY GOOD deal as we did.

A Red Carpet Reception as always! Early check in at 8 am, Late check out at 5pm A complimentary fruit bowl, crystalized fruits, with Mineral & Sparkling water in room! Happy hour - all free cocktails, wine, spirits, beer & food. All staff from management team to the front desk are all friendly. Special thanks to K'Apiwan, and all premier lounge staff. Why would I change hotel????

Check in was smooth and efficient. Room was well cleaned daily with fresh towels.Location of hotel is very ideal which is just in front of the PloenChit BTS station along Sukhumvit Road. Lobby bar was nice and cozy ad service was prompt. Check out was a breeze with all the necessary paperwork and bills ready for me.

During my recent stay at the Novotel Ploenchit I had a great check in experience with Kevin in Reception. He was very professional and extremely pleasant as he noticed that i have stayed there many times. His welcome was to me as a ALL member was fantastic. As a matter of fact all my stays there have been great!

the service on every staff is great, I shall say service 95% and up, especially the gym attendant Mr Wit, he give me excellent service, friendly and helpful ,I shall say 100%. there is few points I want to point out, the good point is the location, is just right outside the BTS, very convenience the bad points are: 1) I did went to the seafood buffet dinner on the 8th floor with is named the fresh river prawn & crab buffet, the prawns are great, but the crab are all soft and not fresh, I did tell the waiters, and they ask the chef to try, and the chef admit that some crabs were not fresh,but they did not do anything, they did not replace the crab or replace with other kind of seafood, just leave them for the other customers to finish , now there are coronavirus all over the world, and I think is very important to keep the food fresh . 2)the slipper: we found that the slipper in the room is not wrap in a plastic bag, and seems like was worn, so I go the the front desk and ask, and they said yes, if the slipper is in good condition , they will wash and re use again. Recycle is a good thing on my point of view, is a waste just throw away if the customer not wearing them , but at least they should use a bag to wrap them and saying has been rewash, but if we see them is old and not being replace, we just feel sick to use them. 3)the temperature of the room in the middle of the night (2am -5am)will go high, so woke me up the first two nights, and I went to the front desk , they send a technician to come to reset the temperature for me, then, the rest of my stay is fine.

It's a new hotel well located close to the station. I well appreciated the bar restaurant, outside or Inside of the lobby. There was a group plagin high quality westerne music. The lounge at the upper part of the hotel has a wonderful view. it's cosy. Congratulations to Ms.Na and Beam. they are very profesionnal with a lot of courtesy

จากทำเลที่ตั้งติดกับ BTS เพลินจิต เดินทางค่อนข้างสะดวก ตัวโรงแรมวิวสวยทุกมุมมอง ยิ่งชั้น 29 เป็นเลาจน์ วิวยิ่งสวยที่สุด FO : เป็นกันเอง เอาใจใส่ดูแลแขกเป็นอย่างดี แม้แต่ พนักงานที่ดูแลรถหน้าโรงแรมมีอัธยาศัยดี ควรปรับปรุงระบบการจอดรับส่งแขกที่หน้าโรงแรม มีการปล่อยให้จอดที่ถนนด้านข้างที่จะเข้าลานจอดชั้นบน รถจะเข้าก็ไม่ได้ รถจะออกก็ไม่ได้ การจราจรติดขัด F&B อาหารเช้าโดยภาพรวมค่อนข้างหลากหลาย ไทย จีน อินเดีย ญี่ปุ่น ฝรั่ง ยังมีอาหารสำหรับ มังสวิรัติด้วย รสชาติกลางๆ สามารถรับประทานได้ทุกเชื้อชาติ pool and fitness สถานที่โปร่งสบาย ไม่อึดอัด มีอุปกรณ์ให้เล่นพอสมควร machine อย่างละเครื่อง ยกเว้น cardio ที่มีมากหน่อย premier lounge ที่สุดของการเข้าพัก บรรยากาศนี้ แม้จะมีฝุ่นหนาปกคลุม วิวสวย อาหารหลายหลายพอควร มุม non smoking ค่อนข้างเล็กที่เป็น out door บางครั้งต้องการวิว สวยๆ แต่ก็ต้องไปนั่งรมควันบุหรี่ และซิการ์ housekeeping and room service ทำห้องได้เรียบร้อย สะอาด จัดหาอุปกรณ์ เครื่องใช้ในห้องน้ำได้ไม่บกพร่อง room service จัดหา สิ่งของให้ตามที่ต้องการพร้อมทั้งอาสาเสนอช่วย แสดงความเอาใจใส่

Novotel Bangkok Ploenchit Sukhumvit located right in front of Ploenchit BTS Station which is very convenient. Hotel location is very nice and easy to find food around the hotel. Room is nice and comfortable.

All of the staff were very helpful, here are just a few I could remember: Phone, Nuch, Suzi, Katty, Kung, Nok, Phong, Nine and Ban were the best. I was there for a month and they made me feel at home!

I stayed in this hotel for 6 night for business. This hotel is well located in downtown. It is easy to access to public transport and malls. All staff are friendly. Room is clean and calm. Gym facilities are good. Food are delicious.

very comfortable,room good size,very clean.air condition working fine,very good breakfast,near train ,station,two restaurants,one with live music,friendly personnel,fair prices.swimming pool small but very clean.all in all a very satisfactory hotel

The Novotel Ploenchit Sukhumvit was very covinient for two days of staying in Bangkok after trip across Asia. Beatiful view from roof restaurant (29th floor) to night city, the pool available from the early morning to late evening.