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Novotel Bangkok Ploenchit Sukhumvit Hotel 4 stars

TripAdvisor rating 4.5/5 5,557 reviews
Novotel Bangkok Ploenchit Sukhumvit
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+ 26 Services
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Room 1

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free WiFi, ergonomic work space, internet TV

  • Lobby bar, beer garden with live music

  • Relaxed Thai, Asian and European dining

  • Lavish Thai and Western hot breakfast buffet

  • Bright, city-view rooms for events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bangkok Ploenchit Sukhumvit

566 Ploenchit Road
Lumpini
Patumwan
10330
bangkok
thailand

Tel: +6623056000

Fax: (+66)2/3056001

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT EXPRESS :   AE3 Sukhumvit Soi 2

  • BTS SKYTRAIN :   Sukhumvit Ploenchit

  • MTR :   SUKHUMVIT LINE Sukhumvit

  • SUKHUMVIT PLOENCHIT RAMA 1 :   NOVOTEL BANKOK

  • By plane

    SUVARNABHUMI APT At 33km / 20.51 miles

  • By car

    SOUTH PLOENCHIT At 0.5km / 0.31 miles

  • By train

    BTS PLOENCHIT At 0.01km / 0.01 miles

  • By train

    HUA LAMPHONG At 6km / 3.73 miles

GPS :13.742889, 100.549423

Our accommodations

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI.

Superior Room King-size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive Floor 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 King Size Bed

  • Max. number of persons: 4
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DEE LOUNGE AND BEER GARDEN

Photo non contractuelle / Strictly non binding

A lobby bar plus relaxing outdoor seating area, Dee Lounge & Beer Garden offers drinks, snacks, pastries and a la carte menus throughout the day. Also features live music in the evening. Happy Hours from 4 to 7 PM everyday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 240 m²

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Bangkok Ploenchit Sukhumvit

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,545 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,557 reviews

Very good service but there is room for improvement...

TripAdvisor rating 4.5/5

Journey765952 Friends getaway - 02/12/2019 TripAdvisor review

This is my 3rd time staying at Novotel Bangkok Ploenchit this year. For the most part, the staff is courteous and provides excellent services. Last April and just two weeks ago, my friend and I have stayed in the same room (no. 2718). Not sure if it is our luck or just coincidence, the electric key sensor from the room door does not function properly. The staff has been really helpful trying to solve the problem (last month at one point there are 4 staff trying to fix the sensor for us). Last April they have to recharge the sensor because low in battery. And last month after trying to fix the sensor, found out it was actually the key card that cannot open the door. For both times the problems solved. Also like to point out one situation. Before checking out two weeks ago, during the morning we went downstairs for breakfast. Upon returning to our room, the key card does not work again. I took the key to the reception downstairs for the staff to check it. The staff has asked what time am I planning to check out. I told her in an hour. It was only 10:30am at the time. I believe the check out time should be noon. So I do not get it why the card does not work. The staff has to reactivate the card for me to use it. All in all, the room key is a problem. I hope there are ways to prevent similar incidents. We have booked your hotel again in February 2020. Hopefully like your staff said fingers cross and hope we will not have to encounter similar problems again.

Maintaining standards

TripAdvisor rating 4.5/5

Mike L Couples - 01/12/2019 TripAdvisor review

I am glad to see that the service has improved since my last stay and constructive critique. Only one minor issue repeated itself regarding replenishment of milk creamer and sugar substitute from the beverage counter.

The service from the premier team is excellent, especially Ms. KiKi

TripAdvisor rating 4.5/5

Tan3333 Business - 01/12/2019 TripAdvisor review

Ms KiKi and her team were very helpful and friendly. They knew their works very well and know how to help even without asking them. They even offering me a final drink when the bar is close. They have been consistent in their service. Well done KiKi and team!!!!

Convenient

Customer review rating 4.5/5

Jennifer L. Couples - 30/11/2019 Confirmed reviews ALL

Reception, bell hop, room service customer service was excellent Window sound proofing is much better then Grand Mercure Fortune Buffet breakfast did not change the selection offered except for the indian food section during our 6 days stay There was a rotting/stale smell near tables placed near the food/cutlery clearing section

Quite hotel

Customer review rating 4.5/5

A. M. Families - 28/11/2019 Confirmed reviews ALL

I had quality time

Dear m. A., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Family meeting

Customer review rating 4.5/5

Janet S. Families - 28/11/2019 Confirmed reviews ALL

We have stayed here 4 times in the last year and everything was very very good again. Staff were always attentive and smiling and we enjoyed the premier facilities.

Dear Janet S., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a very good experience with us during your trip in Bangkok and thank you for highlighting our premier executive facilities and of course our attentive staffs that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Great as always

TripAdvisor rating 4.5/5

Gerald T Business - 26/11/2019 TripAdvisor review

Another great stay at this hotel. The staff and facility are top notch as always. As a gold member I also got an upgrade to a higher floor with more amenities which was very much welcome. Will definitely stay here again if I have to be in Bangkok.

Dear Gerald T Thank you for your fantastic review. I was glad to read that you had a great stay with us and that you were satisfied with all facilities provided at the hotel, especially being a loyal Gold member. We are also happy to learn that you would stay with us again on your next visit to Bangkok and we very much look forward to seeing you again soon. Yours faithfully Patrick Janssen General Manager

Great staff at club floor

Customer review rating 4.5/5

Suzanna W. Friends - 25/11/2019 Confirmed reviews ALL

The whole experience was pleasant! I enjoyed my stay especially the club floor. Room was comfortable and great

Dear Suzanna Nicolette Suan Jinn W., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting our amazing team at the lounge that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Yet another excellent stay at the Novotel Bangkok

Customer review rating 4.5/5

Bob H. Business - 25/11/2019 Confirmed reviews ALL

My second stay here this year and it gets better and better, excellent staff who provide an exceptional customer service.

Dear Charles Robert H., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting our amazing team that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Not value for money

Customer review rating 4.5/5

Businessman Business - 24/11/2019 Confirmed reviews ALL

Location is good but price of the room not value for money. Most of the staffs are friendly but one particular front desk lady seems unhappy with her job but still managed to be polite.

Comfort experience

Customer review rating 4.5/5

Nelson T. Families - 23/11/2019 Confirmed reviews ALL

Very nice service from all the staff. Very helpful.

Dear Wai Kit T., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting our amazing team that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Great Service & Hospitality

Customer review rating 4.5/5

P L. Couples - 23/11/2019 Confirmed reviews ALL

The staff at this hotel is excellent - they are happy, kind and professional, and they genuinely care about their guests! Our room was spacious and well-appointed, and the pool, while not huge, was good for swimming laps. Executive lounge staff is especially outstanding and attentive and provided personalized service rivaling most 5-star hotels.

Dear Patrick L., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting our amazing team that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Near to the destination address and easy transportation

Customer review rating 4.5/5

Achmad K. Business - 23/11/2019 Confirmed reviews ALL

1. The room price are reasonable for us. 2. The Breakfast is pretty good and many choices. 3. The room is quite spacious.

Hotel Staff -Amazing and Facilities 110%

Customer review rating 4.5/5

Sandra Business - 22/11/2019 Confirmed reviews ALL

My experience was excellent- The room /suite I was given was amazing and the staff on the 29th floor were so helpful and polite. They were the best staff in an executive lounge I have experienced so far within the Accor group.

Dear Sandra R., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a perfect experience with us during your trip in Bangkok and thank you for highlighting our amazing team that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Perfect stay as always!

Customer review rating 4.5/5

Another P. S. Friends - 21/11/2019 Confirmed reviews ALL

I had another perfect stay at this Novotel. Outstanding staff, great hotel with an amazing roof top bar.

Dear Oliver B., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a perfect and outstanding experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

3 Nights stay at Novotel Ploenchit

Customer review rating 4.5/5

John A. Y. Friends - 21/11/2019 Confirmed reviews ALL

1) Simple and nice ambience 2) Great location 3) Aircon not very cold at night 4) Breakfast selection limited 5) Friendly hotel staff 6) Furniture kept in good condition 7) Great location

Dear John Y., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Affordable & Excellent Location

Customer review rating 4.5/5

Dansan Couples - 19/11/2019 Confirmed reviews ALL

Hotel location was very close to BTS hence make going to other tourist locations very easy. The price of the hotel was reasonable & the staffs are always polite & helpful.

Dear Daniel Yoke Khiong L., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting the very convenient location of the hotel and of course our polite & helpful staffs that truly marks your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Breakfast spectacular!

Customer review rating 4.5/5

Katherine Business - 19/11/2019 Confirmed reviews ALL

What a fantastic breakfast buffet providing options from many food cultures! Fresh, tasty, well presented. I just wanted to stay all day and try loads of different things. Room was perfect and the people verywhere were so very, very welcoming.

Dear Katherine Johnson A., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager
Customer review rating 4.5/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Very good.

Dear Christian Joseph D., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a very good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Excellent service at all customer touch points

TripAdvisor rating 4.5/5

TJHennig Business - 18/11/2019 TripAdvisor review

From check-in to check-out at all customer touch points the staff did a great job. Very attentive and personalized. They knew my name from the beginning and made me to feel comfortable. I encountered a situation where I had to extend my stay on short notice they managed to extend my late check-out until I could sort out the changes in business trip until I knew if I would stay longer. So it was absolutely stress free for me and I even could keep the same room. Great. Great breakfast and buffet.

Dear TJHennig Thank you very much for taking the time to share your review. I was delighted to read that you had an impressive stay with us and that the team provided attentive and helpful service to you. We take pride in making you feel welcome and comfortable. It's also great to know that you had a great breakfast experience during your stay. We very much look forward to your return and for us to continue to exceed your expectations. Yours faithfully Patrick Janssen General Manager
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