Novotel Bangkok Ploenchit Sukhumvit

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Novotel Bangkok Ploenchit Sukhumvit 4 stars

Customer review rating (ALL Rating) 4.1/5 9 reviews

ALLSAFE approved hotel

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Hotel extras

  • Free WiFi, ergonomic work space, internet TV

  • Lobby bar, beer garden with live music

  • Casual Thai, Asian and European resturants and bars

  • Lavish Thai and Western breakfast buffet spread

  • Picturesque view of Bangkok city from event & function rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangkok Ploenchit Sukhumvit

566 Ploenchit Road, Lumpini, Patumwan

  • AIRPORT EXPRESS:  AE3 Sukhumvit Soi 2

  • BTS SKYTRAIN:  Sukhumvit Ploenchit

  • MTR:  SUKHUMVIT LINE Sukhumvit


  • By plane

    SUVARNABHUMI APT At 33km / 20.51 miles

  • By car

    SOUTH PLOENCHIT At 0.5km / 0.31 miles

  • By train

    BTS PLOENCHIT At 0.01km / 0.01 miles

  • By train

    HUA LAMPHONG At 6km / 3.73 miles

GPS:13.742889, 100.549423

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms


This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.

Our accommodation(s)

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI. Staying at Novotel Bangkok Ploenchit Sukhumvit keeps you comfortable, convenient and connected. Our focus is on guest convenience, providing thoughtful amenities that make your hotel experience in Bangkok city as pleasant and fulfilling as possible.

Our guest reviews

Our guest reviews for
Novotel Bangkok Ploenchit Sukhumvit

100% genuine reviews from our guests

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ALL Rating  4.1/5  9 reviews

TripAdvisor Rating  4.5/5  5,705 reviews

Not on par

TripAdvisor rating 3.0/5

Kim S TripAdvisor review

My favorite hotel in Bangkok not on par this time. This used to be one of the better Accor hotels, but it seems to be under stress after a two year shutdown. It seems to have lost many of the old staff and it may also be understaffed at some times, not sure. THe check-in took 20 minuts plus because only one person in the reception. The checkout was also long que so used the lounge checkout option. In room, the room was clean and as always good, but two things, first the water pressure was very low, like island/jungle low. Not so important there was only 7 TV channels, none was any to watch. WiFi good, AC good. Breakfast was ok, it is a bit smaller now and that I can understand due lover occupancy rate etc. But hotel need to fix these things because if this is what I remember next time I gonna book, then there are other/better options around.

Dear Kim S, Firstly, we would like to say thank you for your loyalty it is truly valued. Having read your story, I can totally understand how you must have felt and we appreciate your sharing your story with us. Covid-19 has left its mark on it, there is the huge challenge the hospitality industry faces with regard to manning. However, our department heads and myself are working hard with our new members to help them as much as we can. We apologise for the little mishaps and appreciate your understanding. Looking at TV channels, it has been upgraded into 13 channels with selection of BBC World News, TV5 Monde Asie, AXN, National Geographic, True Sport 7 and more. With regards to water pressure, it is working as normal but still Engineering will be made aware of your message as well. I am positive that your current 3 star rating can be changed to hopefully 5 star after you stay with us and would appreciate you contacting me personally, so I can make the necessary changes at Best Regards, Atthaphol Kopemsub Operations Manager

Good Hotel. but not that good service

TripAdvisor rating 3.0/5

habbas13 TripAdvisor review

The hotel is good. The elevator is super hot and no AC. No mask available at reception. I am a silver member, but I did not get any of the specialties for a silver member I have done reservations for 2 nights and two rooms but unfortunately, I got point only for 2 nights while I should get 4 nights

Dear habbas13, Thank you for highlighting your concerns of your recent stay with us. I take note on your comment seriously and the issue has been dealt with our team to continuously improvement for next further. Please accept my apology and I hope to have another opportunity to serve you again in the future. Best Regards, Atthaphol Kopemsub Operations Manager


TripAdvisor rating 4.0/5

Gualtiero C TripAdvisor review

Nice hotel in the heart of Bangkok. at the beginning of Sukhumvit right next to BTS station to permit you conveniently move around. Nice Novotel good standard. I missed this Novotel before but happy I spent more than 1 week there. Good Thai hospitability and great Accor Plus members recognition. Great breakfast with all you need to start a good day!

Dear Guatiero, Firstly as an Accor Plus member we would like to say thank you for your loyalty it is truly valued. Our Executive Sous Chef with his culinary team have taken the breakfast spread to the next level and its so nice to hear you had enjoyed it. I definitely have to agree with you Novotel Bangkok Ploenchit Sukhumvit is in a great location. I am looking forward to have the pleasure of welcoming you back. Best Regards, Atthapho Kopemsub Operations Manager

Good Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Next to Ploenchit BTS Station. Room is clean but breakfast should improve quality.

Good location

Customer review rating 4.0/5

Sayooj Couples - Confirmed reviews ALL

Good location to get BTS and nice views.Nice breakfast

Great location

Customer review rating 4.5/5

Supaporn M. Families - Confirmed reviews ALL

Just right on BTS Plaenjit, service good, staff very friendly and helpful.

Very disappointted

TripAdvisor rating 4.0/5

PhibunMike TripAdvisor review

This is my regular hotel in Bangkok, and I love it. However, on this occasion I was extremely disappointed to discover that the hotel was almost shut down. The downstairs bar/restaurant was closed (where should I redeem my welcome drink vouchers?) There was no laundry service; in fact no answer to the telephone on any of the service numbers, so no room service either. The fridges in our rooms (suite and adjoining room) were empty. One fridge did not work. One coffee machine did not work. The buffet at the executive lounge was closed, with smaller plated selections provided. It would be better to close the hotel until there is sufficient demand to open it properly. I certainly would not have booked if I had known how it would be. The biggest failure of the hotel was not to warn me when I made the booking.

Nice new hotel in great location

TripAdvisor rating 5.0/5

BangkokBob2520 TripAdvisor review

The new Novotel Bangkok Ploenchit Sukhumvit is just a few meters from the entrance to the Ploen Chit SkyTrain station, with many restaurants within walking distance. The breakfast buffet on the top floor has a large variety of food and an attentive staff. Sunrise reflected off a nearby building was spectacular. It would be nicer, however, if the staff kept it at a reasonable temperature. I think it was about 18 C when I ate there: the chill shocked me into being wide awake!

Really GOOD location/convenient, clean nice room, nice swimming pool

Customer review rating 4.5/5

Southside B. Families - Confirmed reviews ALL

Location is REAL good - BTS, 7-11, Dean&Deluca Coffee, JW Marriott bakery, Coffee Club - nearby, within easy walking distance. We got a VERY NICE deal using ACCOR Plus membership on two rooms that were upgraded for us. My 4 year old daughter liked the swimming pool. Rooms were nice, relatively new, clean, etc. Bathroom good water pressure using the rain shower in the shower. Toilet area too small for my bigFAT body, but it was OK enough. Would recommend this hotel, especially if you can get a REALLY GOOD deal as we did.

Why would I change hotel!

TripAdvisor rating 5.0/5

patrickperbkk Business - TripAdvisor review

A Red Carpet Reception as always! Early check in at 8 am, Late check out at 5pm A complimentary fruit bowl, crystalized fruits, with Mineral & Sparkling water in room! Happy hour - all free cocktails, wine, spirits, beer & food. All staff from management team to the front desk are all friendly. Special thanks to K'Apiwan, and all premier lounge staff. Why would I change hotel????

3 Day Getaway

TripAdvisor rating 4.0/5

JoeChua TripAdvisor review

Check in was smooth and efficient. Room was well cleaned daily with fresh towels.Location of hotel is very ideal which is just in front of the PloenChit BTS station along Sukhumvit Road. Lobby bar was nice and cozy ad service was prompt. Check out was a breeze with all the necessary paperwork and bills ready for me.

Dear JoeChua Thank you for taking the time to share your experience with us. It's a pleasure to have the chance to have you stay with us and that you had a great experience from check in until check out, including our location that is convenient as the BTS station is just next to the hotel. We are all looking forward to welcoming you back for another great stay. Yours faithfully Patrick Janssen General Manager

My Arrival

TripAdvisor rating 5.0/5

VagabondvinnyKSA TripAdvisor review

During my recent stay at the Novotel Ploenchit I had a great check in experience with Kevin in Reception. He was very professional and extremely pleasant as he noticed that i have stayed there many times. His welcome was to me as a ALL member was fantastic. As a matter of fact all my stays there have been great!

Dear VagabondvinnyKSA Thank you so much for taking the time to leave us this review on TripAdvisor. I was glad to see that you had a great check in experience with Kevin and that he delivered excellent and professional service to you which made you feel welcome. Thank you for being our regular guests and we look forward to seeing you again soon. Yours faithfully Patrick Janssen General Manager

excellent service, but need improvement

TripAdvisor rating 3.0/5

L8813DPtraveller TripAdvisor review

the service on every staff is great, I shall say service 95% and up, especially the gym attendant Mr Wit, he give me excellent service, friendly and helpful ,I shall say 100%. there is few points I want to point out, the good point is the location, is just right outside the BTS, very convenience the bad points are: 1) I did went to the seafood buffet dinner on the 8th floor with is named the fresh river prawn & crab buffet, the prawns are great, but the crab are all soft and not fresh, I did tell the waiters, and they ask the chef to try, and the chef admit that some crabs were not fresh,but they did not do anything, they did not replace the crab or replace with other kind of seafood, just leave them for the other customers to finish , now there are coronavirus all over the world, and I think is very important to keep the food fresh . 2)the slipper: we found that the slipper in the room is not wrap in a plastic bag, and seems like was worn, so I go the the front desk and ask, and they said yes, if the slipper is in good condition , they will wash and re use again. Recycle is a good thing on my point of view, is a waste just throw away if the customer not wearing them , but at least they should use a bag to wrap them and saying has been rewash, but if we see them is old and not being replace, we just feel sick to use them. 3)the temperature of the room in the middle of the night (2am -5am)will go high, so woke me up the first two nights, and I went to the front desk , they send a technician to come to reset the temperature for me, then, the rest of my stay is fine.

Dear L8813DPtraveller, Thank you very much for taking the time to share your review on your recent stay. We pay attention to all comments we receive and work on points highlighted by our guests. Your detailed and thorough feedback is indeed very helpful for us and we will look into them accordingly. At the same time , I am glad to know the rest of your experience met your expectations. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours faithfully Patrick Janssen General Manager

On a Business trip

TripAdvisor rating 5.0/5

Go68088248933 Business - TripAdvisor review

It's a new hotel well located close to the station. I well appreciated the bar restaurant, outside or Inside of the lobby. There was a group plagin high quality westerne music. The lounge at the upper part of the hotel has a wonderful view. it's cosy. Congratulations to Ms.Na and Beam. they are very profesionnal with a lot of courtesy

Dear Go68088248933 Thank you very much for taking the time to tell us about your stay. It's delighting to read that you had a great experience at our Dee Lounge & Beer Garden and Executive Lounge, and that the team offered the professional service to you throughout your stay. We very much look forward to your return and to continue to exceed your expectations. Yours faithfully Patrick Janssen General Manager


TripAdvisor rating 5.0/5

neonaten Couples - TripAdvisor review

จากทำเลที่ตั้งติดกับ BTS เพลินจิต เดินทางค่อนข้างสะดวก ตัวโรงแรมวิวสวยทุกมุมมอง ยิ่งชั้น 29 เป็นเลาจน์ วิวยิ่งสวยที่สุด FO : เป็นกันเอง เอาใจใส่ดูแลแขกเป็นอย่างดี แม้แต่ พนักงานที่ดูแลรถหน้าโรงแรมมีอัธยาศัยดี ควรปรับปรุงระบบการจอดรับส่งแขกที่หน้าโรงแรม มีการปล่อยให้จอดที่ถนนด้านข้างที่จะเข้าลานจอดชั้นบน รถจะเข้าก็ไม่ได้ รถจะออกก็ไม่ได้ การจราจรติดขัด F&B อาหารเช้าโดยภาพรวมค่อนข้างหลากหลาย ไทย จีน อินเดีย ญี่ปุ่น ฝรั่ง ยังมีอาหารสำหรับ มังสวิรัติด้วย รสชาติกลางๆ สามารถรับประทานได้ทุกเชื้อชาติ pool and fitness สถานที่โปร่งสบาย ไม่อึดอัด มีอุปกรณ์ให้เล่นพอสมควร machine อย่างละเครื่อง ยกเว้น cardio ที่มีมากหน่อย premier lounge ที่สุดของการเข้าพัก บรรยากาศนี้ แม้จะมีฝุ่นหนาปกคลุม วิวสวย อาหารหลายหลายพอควร มุม non smoking ค่อนข้างเล็กที่เป็น out door บางครั้งต้องการวิว สวยๆ แต่ก็ต้องไปนั่งรมควันบุหรี่ และซิการ์ housekeeping and room service ทำห้องได้เรียบร้อย สะอาด จัดหาอุปกรณ์ เครื่องใช้ในห้องน้ำได้ไม่บกพร่อง room service จัดหา สิ่งของให้ตามที่ต้องการพร้อมทั้งอาสาเสนอช่วย แสดงความเอาใจใส่

Nice Hotel in Center of Bangkok

TripAdvisor rating 5.0/5

esantoso Business - TripAdvisor review

Novotel Bangkok Ploenchit Sukhumvit located right in front of Ploenchit BTS Station which is very convenient. Hotel location is very nice and easy to find food around the hotel. Room is nice and comfortable.

Great Place OVERALL!

TripAdvisor rating 5.0/5

chansamonef TripAdvisor review

All of the staff were very helpful, here are just a few I could remember: Phone, Nuch, Suzi, Katty, Kung, Nok, Phong, Nine and Ban were the best. I was there for a month and they made me feel at home!

Dear chansamonef Thank you for your great review. It's a pleasure to know that you received excellent service delivered by our team and that they made you feel like home throughout your stay with us. Your compliments will be shared with all team members and they will be very happy to see your feedback praising their services. I sincerely hope you will now keep our Novotel Ploenchit in your mind for future stays, and that we will have the opportunity to welcome you back again. Yours faithfully Patrick Janssen General Manager

Excellent services.

TripAdvisor rating 5.0/5

sopheanariths Business - TripAdvisor review

I stayed in this hotel for 6 night for business. This hotel is well located in downtown. It is easy to access to public transport and malls. All staff are friendly. Room is clean and calm. Gym facilities are good. Food are delicious.

Dear sopheanariths Thank you for sharing your experience with us. It's a pleasure to learn that you liked our location as it is convenient to access all public transports and malls, including our friendly service, clean room, delicious food and good gym facilities. We do hope we will have the opportunity to welcome you back in the near future. Yours faithfully Patrick Janssen General Manager


TripAdvisor rating 4.0/5

kls2929 Friends getaway - TripAdvisor review

very comfortable,room good size,very clean.air condition working fine,very good breakfast,near train ,station,two restaurants,one with live music,friendly personnel,fair prices.swimming pool small but very clean.all in all a very satisfactory hotel

Dear kls2929 Thank you very much for your kind review. I was delighted to read that you had a comfortable stay with us and you were very satisfied with everything at the hotel. We are all looking forward to welcoming you back! Yours faithfully Patrick Janssen General Manager

Quiet haven in a bustling city

TripAdvisor rating 5.0/5

eldarf Families - TripAdvisor review

The Novotel Ploenchit Sukhumvit was very covinient for two days of staying in Bangkok after trip across Asia. Beatiful view from roof restaurant (29th floor) to night city, the pool available from the early morning to late evening.

Dear eldarf Thank you for sharing your great feedback with us. It's great to learn that our location is convenient for you and you had a great experience at our Executive Lounge. We do hope we will have the opportunity to welcome you back in the near future. Yours faithfully Patrick Janssen General Manager

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