Novotel Bangkok Ploenchit Sukhumvit Hotel 4 stars

Clean room and good breakfast n room service

it was ok

Staff with good service mind Good support and help from staff Provided flexibility to customer

Staff,cheerful n polite .Did feel much at home n wanted to revisit when opportunity allows.

I can never have a better sleep when traveling around. First time in my life i can have a good sleep in the hotel. Aircon and water heater temperature just right. Breakfast menu need to change. A bit too boring having the same breakfast 5 days in a row.

Check in was smooth and efficient. Room was well cleaned daily with fresh towels.Location of hotel is very ideal which is just in front of the PloenChit BTS station along Sukhumvit Road. Lobby bar was nice and cozy ad service was prompt. Check out was a breeze with all the necessary paperwork and bills ready for me.

My recent experience stated with Kevin at check in and ended with Tin and Rath in the Executive Lounge. excellent professional service from top to bottom. Na's team in the Executive Lounge are my favorite experience and my check in was equally good

So far it is very perfect. Hope pre arrangement for toiletries should kept in the Bath room.Such like tooth brush, shaver etc. Very less items only.

hotel just few step to BTS Ploencit, interior Lobby is Great than Novotel SIam, reception staff is polite n helpful, also concierge staff. Bedroom interior is spacious, Bed linen n pillow is clean n comfy, Bathroom is clean n tidy (just little problem with the Lavatory drain not work properly, when we use water flood like pod, i think need to repair pipe under counter) Breakfast was great many various menu from intercontinental, indochine, japanese n india, waiter work properly, Definitely i will back again

Good location, clean room of adequate size. Surprisingly very good/delicious room service. (Ordered Thai dishes.) Breakfast just average, though.

Had a nice and relaxed weekend. Comfortable rooms and close to public transport routes and restaurants and shopping.

The hotel is well located close to all amenities, next to Ploenchit station, many shopping facilities and entertainment close by. Staff extremely friendly and helpful here.

During my recent stay at the Novotel Ploenchit I had a great check in experience with Kevin in Reception. He was very professional and extremely pleasant as he noticed that i have stayed there many times. His welcome was to me as a ALL member was fantastic. As a matter of fact all my stays there have been great!

I needed a good gym to help with shoulder exercise after operation and gym really well equipped. Club facilities also very good and enjoyable. I also like the location as I can walk down to Lumpini Park for a good morning walk.

the service on every staff is great, I shall say service 95% and up, especially the gym attendant Mr Wit, he give me excellent service, friendly and helpful ,I shall say 100%. there is few points I want to point out, the good point is the location, is just right outside the BTS, very convenience the bad points are: 1) I did went to the seafood buffet dinner on the 8th floor with is named the fresh river prawn & crab buffet, the prawns are great, but the crab are all soft and not fresh, I did tell the waiters, and they ask the chef to try, and the chef admit that some crabs were not fresh,but they did not do anything, they did not replace the crab or replace with other kind of seafood, just leave them for the other customers to finish , now there are coronavirus all over the world, and I think is very important to keep the food fresh . 2)the slipper: we found that the slipper in the room is not wrap in a plastic bag, and seems like was worn, so I go the the front desk and ask, and they said yes, if the slipper is in good condition , they will wash and re use again. Recycle is a good thing on my point of view, is a waste just throw away if the customer not wearing them , but at least they should use a bag to wrap them and saying has been rewash, but if we see them is old and not being replace, we just feel sick to use them. 3)the temperature of the room in the middle of the night (2am -5am)will go high, so woke me up the first two nights, and I went to the front desk , they send a technician to come to reset the temperature for me, then, the rest of my stay is fine.