Novotel Bangkok Ploenchit Sukhumvit Hotel 4 stars

room is clean , staff are very friendly and helpful. Need to improve the food during the all day refreshment. Overall is very satisfied.

Nice hotel with friendly staff.

Check in to check out is fantastic

Services met my expectations, except a) rain shower function was broken b) water pressure was weak - you may want to send maintenance team to 2801 c) no bathtub on premier lounge - this is my fault... I didn’t go into the room facility details upon booking. When I sent “higher floor request”, your team reverted to me in 30min, which is superb! Then assigned me on 28fl and I really appreciate it. Overall I enjoyed my stay with you.

Hotel rooms are grand. It is more thean expected. Receptionists are polite, patient . They welcome the visitors warmly. I notice that Novotel not only take care the visitors but also the earth by saving energy automatcally, using recycle items, etc.

hotel staff very helpful and professional, whether at the Premier Lounge or at the hotel door front.

Second time staying here, with near to BTS my consideration. Walking distance to Central World. Clean and comfortable room. Breakfast selection can be improve further. Will stay here again in the future.

Excellent and really happy

Just perfect stay at novotel ploenchit bkk..New year buffet was excellent and countdown party have lot of fun.

My Stay was very excellent The welcome was fantastic and the staff are really really nice I will always back to this place when I will be in Thailand The location of the hotel is perfect with the proximity of the BTS which allow you to move easily in heart of Bangkok

I had reserved a suite room on Dec 29,2019- Jan 1,2020 and Jan 2-4,2020. Each checked in had to be waited eventhough I checked in at 4:00 pm. It took at least an hour for waiting.

comfortable bed, clean room & helpful staff

Checked into the hotel with my family on 1 January 2020. Was welcomed by the warm and helpful staff at the counter. On the same night, my 2 years old daughter slipped and fell in the slippery bath room and her head hit the edge of the small step leading into the shower area causing a cut on the back of her head. Wife called the hotel staff and 2 of their staff rushed to our room shortly to render help with a bag of ice and first aid kid. The on following day in the morning, another staff delivered a pot of flowers, a get well card and a small toy for my girl. We were even more touch when another staff at the lobby asked if we need to bring our girl to hospital when we were at the lobby. If there is anything that I want to feedback about the hotel is their super slippery bath room floor. I almost fall twice when I was showering. However, the services rendered by the staff deserve a 5 star rating for the hotel.

This is our favourite Accor property as it feels like coming home. Everyone from the Porters, the house staff the Managers are friendly and welcoming. I must give the greatest accolades to the Executive Lounge staff. They are fabulous, always make us feel at home and welcome us like old friends. The view from the Sky Lounge Bar on the 29th floor are the best in Bangkok. The gym and pool staff are fantastic too and it is always great to do a few laps in the pool.

Good location with friendly staff. Rooms were very clean and has a lovely design, however I wish the sofa bed would have been larger to accommodate two people. Delicious breakfast.