Novotel Tangerang

Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.4/5 1,056 reviews

See on a map

Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

ALLSAFE approved hotel

Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1

  • By plane

    SOEKARNO HATTA At 10.3km / 6.4 miles

  • By train

    PASAR ANYAR At 3.2km / 1.99 miles

GPS:-6.194012, 106.633935

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Our accommodation(s)

Spacious, contemporary in-design, and adaptable, our rooms in Novotel Tangerang is suitable for business, leisure, and staycations, making it perfect for your needs. Our Superior Rooms measure 32 m2, while our Suite Rooms are 64 m2. Both room types feature modern comforts with flat-screen tv, free WIFI, safe and fridge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,056 reviews

TripAdvisor Rating  4.5/5  1,544 reviews

Certificate of excellence 2022

Good for Family Staycation

TripAdvisor rating 5.0/5

votiviam Families - TripAdvisor review

Love this hotel for family staycation.. the bed is comfortable, room is cozy and the variaty of breakfast is satisfying. There is kid activities area outdoor and indoor. The swimming pool water is warm. Will be back for another staycation soon. Also it is at the same building with shopping center with lots of food tenant.

Dear Votivia M Warmest Greetings from Novotel Tangerang Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Menginap di novotel Tangerang

TripAdvisor rating 5.0/5

Zakiahmadi16 Families - TripAdvisor review

Food is great staff is friendly room is cleanly price is worth it at the moment not to many people soo a good place to escape th hussle and bustle of the city and amazing place all around only down side is need a bigger thank sixth sense amel and randy

Dear Zaki Ahmadi Warmest Greetings from Novotel Tangerang! Thank you for your kind words, we are very happy to see you at Novotel Tangerang! Hope this will motivate our team to provide an exceptional experience for you in the future. See you again in the near future.. Regards, Novotel Tangerang

Good Stay

Customer review rating 5.0/5

Z N. Business - Confirmed reviews ALL

From check-in to check-out, it was a seamless experience. Very friendly, helpful accommodating staff.

Hotel in Mall Complex near Jakarta Airport

TripAdvisor rating 3.0/5

ellamunde TripAdvisor review

First time staying at Novotel Tangerang. I stay for 1 night as solo traveler. I stay because I want to take a rest and feel refresh for the next Monday. I had a bad experience with my booking the room is different with the request I asked before and it was approved before hand. So, I needed to change the room. Preferences > I don't like the bathroom with glass wall... It also doesn't have door to ensure the water doesn't leak to the dry area of the bathroom. > They could provide me early check-in because the room is ready. A nice experience. > It has a bathroom with shower. I don't really picky about the bathroom. > I don't get the breakfast because I couldn't satisfy with the bed comfortability. If it has a nice bed, I will book my breakfast in the morning. > If you book queen size bed, you can get a "lazy" chair in the room. I really like it when it is available. However, if you book twin bed room, you couldn't get it. It is really different with Mercure Jakarta Kota. Strong points: > Next to the shopping mall. You could find many foods here. > Near train station even when you're from airport. > It has beautiful spots for taking picture. > Nice playground and swimming pool for children. > It has gym with nice selection of fitness equipment. Weak points: > No grocery store inside the shopping mall. > The air in the lobby was not comfortable. It is rather hot. > Don't find any enjoyable spots to visit around the hotel (other than the hotel complex). > The bed is not that bed but couldn't enjoy the rest during visit. The bed was not that comfortable. If I could compare to the Mercure Jakarta Kota (based on my experience with Accor hotel), Mercure is better. Verdict: I booked this hotel because I got the discount as Accor ALL member. Would I book this hotel again with discount? Maybe. Would I book this hotel again without discount? I don't think so.

Happy, good facility, kids friendly

Customer review rating 5.0/5

Stella T. Friends - Confirmed reviews ALL

So happy, we just staycation, and my kid so happy, thank you

Dear Stella t. Warm Greetings from Novotel Tangerang! It was a pleasure serving you during your stay at our hotel. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad that the service and facilities provided during the stay met your standard of expectation. We hope you'll come and see us again soon! Regards, Windiarto General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 138 reviews 8.7/10 Location
  • 449 reviews 8.1/10 Room
  • 658 reviews 9.1/10 Service
  • 36 reviews 7.5/10 WiFi
  • 251 reviews 8/10 Cleanliness
  • 106 reviews 9.1/10 Vibe
  • 85 reviews 8.5/10 Breakfast
  • 42 reviews 5.9/10 Value

Powered by Trustyou

All our hotels in TANGERANG