Hotel ibis Brussels City Centre 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 12.302 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 17 Serviços

Extras do hotel

  • A 550 m a pé da Grand Place

  • Ar condicionado nos quartos

  • WIFI grátis em todo o hotel

  • Estacionamento público perto do hotel

  • Recepção 24 horas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 bruxelas
belgium

Fax: (+32)2/5142214

Check-in a partir das 15h00

Check out até as 12h00

  • BUSS BOURSE:  48-95 BOURSE

  • METRO DE BROUCKERE LINE 2:  29-65-66-63 DE BROUCKERE

  • CENTRAL STATION:  1 STE-CATHERINE

  • STATION BRUSSELS NORTH:  4 BOURSE

  • TRAIN FROM ZAVENTEM:  AIRPORT EXPRESS CENTRAL STATION

  • De avião

    BRUXELLES NATIONAL A 15 km / 9,38 milhas

  • De carro

    BRUGGE A 85 km / 52,82 milhas

  • De carro

    LIEGE A 100 km / 62,14 milhas

  • De carro

    PARIS A 300 km / 186,43 milhas

  • De trem

    CENTRAL STATION A 0,6 km / 0,38 milhas

  • De trem

    MIDI STATION A 3 km / 1,88 milhas

GPS:50.850204, 4.349662

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

BAR Foto não contratual

The Bar: um lugar amigável para se reunir a qualquer hora do dia.

Nossas acomodações

Convidativo, moderno e aconchegante, com uma cama confortável e um banheiro funcional. O quarto do Ibis possui tudo o que você precisa para uma estadia agradável.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 2

  • Tamanho máximo: 57

  • Capacidade máxima: 32 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
ibis Brussels City Centre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

12.302 comentários

Classificação no TripAdvisor 3.5/5

3.475 comentários

AC doesn’t work

Classificação TripAdvisor 1.0/5

Wanderer272586 21/07/2021 Avaliação certificada TripAdvisor

The AC would not work, I went down to the receptionist right after checking in to have him check it out. He came to look at it, I mentioned how it had a service “wrench” symbol flashing on it which clearly means it needs maintenance. However, he just said this is how it’s supposed to operate and just told me to deal with it. He did confirm he has other rooms available, so it wasn’t that he could not move me to another room. For some reason, he was persistent that this is now the AC is supposed to flash and that everything is ok.. making me having to spend the night in a room that I was sweating all night in. Not good customer service at all, would like someone to get in contact with me.

Dear Guest, Thank you for sharing a review. We found your remarks to be very concerning and regret any inconveniences encountered. The comfort and overall well-being of our guests is our number one priority. Rest assured we will take the necessary steps to ensure that this type of situation will no longer occur in the future. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Marc UYTTERHOEVEN, General Manager

Wake up call

Classificação TripAdvisor 1.0/5

thesssss 16/03/2020 Avaliação certificada TripAdvisor

Think about a stay after 10 hours flight from US for layover only one night stay in Brussels due to we are tired and house keeping knock your door 3 times in the morning and say I need to clean room. What kind of cleaning after 1 nght stay ? It is 'disaster' .. After that situation informin FO about issue and their pain english only enoughh to offer comp drin in lobby .. That situation is unacceptable

Dear Guest, Thank you for taking the time to share your review. We are very sorry that this experience did not meet your expectations. Please rest assured that we have shared your feedback with the concerned personnel, in order to ensure that this experience is not repeated in future. Nevertheless, we hope we may be able to welcome you back for a more pleasant stay in the future. Kind regards, Eva Scheerlinck, General Manager

Well located Hotel

Classificação TripAdvisor 4.0/5

alcm64 Solo travel - 30/12/2019 Avaliação certificada TripAdvisor

The surrounding area is full of eatery outlets and close to main square attractions. I am an Accor Club Gold member and was told that i got an upgraded room when I enquired. The room was facing St Catherine Church although I requested for a front or city view. The room was adequate in size but the toilet/bath room was narrow and small even for an Asian. Overall was an okay experience.....just quite curious with the police presence at the front of the Hotel throughout duration of my stay, I wonder why?! The breakfast area seems to be lack of table & chairs for guests to have their meals, something the Hotel should do something about.

Missing basic facility

Classificação TripAdvisor 3.0/5

swarupb289 Business - 13/12/2019 Avaliação certificada TripAdvisor

Missing basic facility like a bottle of water and tea/coffee maker. I have seen these two facilities even any budget hotels. Expect Accor group to provide these basic facilities. Also restaurant need some more ala carte menues

Dear Swarupb289, Thank you for your candid feedback. The satisfaction of our guests during their stay is very important to us, and we regret that you were not entirely satisfied with your room. Our premium rooms do offer additional amenities such as slippers and coffee/tea making facilities. If you would prefer one of these rooms for your next visit, please do not hesitate to let us know. We have duly noted your suggestion for à la carte menus and will take this into consideration. We hope you will return in the future. All the best, Eva Scheerlinck, General Manager

A TO THE POINT HOTEL

Classificação TripAdvisor 4.0/5

Marc B Business - 07/12/2019 Avaliação certificada TripAdvisor

very friendly staff, excellent location, good service, very clean, basic but good room. Nevertheless gigantic works in the nearby neighborhood I did not have any noise problems. So a to the point hotel, worth a four star rating

Excellent

Classificação TripAdvisor 5.0/5

davindersinghsaini Business - 03/12/2019 Avaliação certificada TripAdvisor

Excellent Team at IBIS Brussels City Centre especially the Front Office Staff - Martina; Celine & Lisa. And not to forget the barmen - Pascale. Very helpful and professional staff. The stay was very comfortable. Little concerns about the cleanliness of the room and washroom.

Expected stay with very nice staff experience

Classificação TripAdvisor 4.0/5

md-ahmed2 Business - 01/12/2019 Avaliação certificada TripAdvisor

As I used to while staying in Ibis hotels it was nice stay, but what is different here is the reception staff experience, They were very professional and helpful! Adding luggage locker to hotel services was unique and I liked it! Hotel is too close to city centre and Brussels central train station surrounded by many markets, shopping centres and restaurants! I can recommend it Brussels visitors!

Trip to Belgium

Classificação TripAdvisor 5.0/5

Claudia I Couples - 13/11/2019 Avaliação certificada TripAdvisor

Everything was ok, the hotel is very clean and is located very close to Gare Centrale and to city center. I recommend this hotel to everyone. The breackfast was delicious and variate, including traditional waffels.

Great location, nice staying

Classificação TripAdvisor 4.0/5

Elpiniki F Couples - 17/10/2019 Avaliação certificada TripAdvisor

The location was great. The staff was really friendly and helpful . Our room had nice view to the Saint Catherine cathedral. The bathroom could have been bigger but in general it was a very good staying !!!

Ibis are always a certainty

Classificação TripAdvisor 5.0/5

GiuliaXXXGiulia Couples - 10/10/2019 Avaliação certificada TripAdvisor

I usually book an Ibis hotel for my travels in European capitals. I wanted to to stay in St. Catherine because I felt in love with this area of Bruxelles and I found this Ibis which is very comfortable and well located. I will stay there again for sure in the future.

Great service.

Classificação TripAdvisor 5.0/5

fpuma88 Couples - 03/10/2019 Avaliação certificada TripAdvisor

Great service. I loved the breakfast buffet and the bed was comfortable and fluffy. The room was very clean and the bathroom had the perfect water temperature. The hotel was close to the city centre and to public transportation.

City-Trip F-B-NL

Classificação TripAdvisor 4.0/5

bme181 Couples - 09/09/2019 Avaliação certificada TripAdvisor

For our second stop in Brussels we have choosen Ibis Brussels City Centre Hotel because of its location in the inner city in comparison to the price. The rooms (esp. the bathroom) are really small, but absolutely sufficient for such a trip. If you need your room just to sleep and take a shower you may enjoy the rooms. Breakfast is appropriate to the style of the hotel. The personnel is young, cool and always helpful.

Convenient Hotel

Classificação TripAdvisor 4.0/5

tatianasader Friends getaway - 02/09/2019 Avaliação certificada TripAdvisor

The hotel is typical ibis so you have an idea on what to expect. Fairly spacious room. The location is great, in the center and close to the many attractions. There is also a street right behind the hotel with many dining options. The only negative thing is that the toilet was so small.

Few days away

Classificação TripAdvisor 4.0/5

boiliee Couples - 13/08/2019 Avaliação certificada TripAdvisor

Wife booked a trip away to Brussels as a surprise as I am a big Tintin fan. This hotel was ideal, great location. Although there was work going on close by did not really bother us. Very close to local attractions, less than 10/15 min walk away. Beware of local taxis, we came on Eurostar and was taken long way round from terminal, we will know next time as it more than doubles the fare.

Ibis St Catherine's Place

Classificação TripAdvisor 5.0/5

kcs494 Couples - 05/08/2019 Avaliação certificada TripAdvisor

Great situation in the centre of Brussels. This was our fourth stay as we love the city. If you love seafood this is the place for you as the hotel is surrounded by restaurants, also loads of bars. The architecture is stunning.

Dear kcs494, Thank you for taking the time to share your enthusiastic review. We are happy to read that you stayed already 4 times in our hotel and that you love our central location with the seafood restaurants and lively bars in the neighbourhood. We hope to welcome you back soon. Best regards

Good

Classificação TripAdvisor 5.0/5

raquelnutrica0 Friends getaway - 04/08/2019 Avaliação certificada TripAdvisor

Very good location near to center and places touristic. It is possible to do everything walking. Good rooms, excelent quality and super clean. The best breakfast. Educated peoples do the best care. I had great days.

Great location

Classificação TripAdvisor 5.0/5

T S Solo travel - 03/08/2019 Avaliação certificada TripAdvisor

The location is good only few mins walk to the main square. loads of shops and restaurants close by. staff friendly. room clean the hotel is very quite at night would definitely recommend this hotel..

Relax Day

Classificação TripAdvisor 5.0/5

Carlos A Friends getaway - 02/08/2019 Avaliação certificada TripAdvisor

It was a good time in the hotel. Nice staff. Really good environment. Excellent to relax there and have a good time with my friends around the centré of Brussels. Lookinf foward to come back soon. Bye!

Fabulous hotel but a tiny issue ruined our stay!

Classificação TripAdvisor 4.0/5

fayed103 Friends getaway - 29/07/2019 Avaliação certificada TripAdvisor

The hotel is perfectly located within the city centre. And the decoration of the hotel is lovely and all staff are really nice and helpful. The only issue that ruined the stay was the air con was dripping water throughout the three nights that was stayed. We mentioned this to the receptionist but they told us to just turn the air con off. The temperature was up to 41 degrees and the windows only opened a small amount and so the room was boiling and so obviously the air con needed to be on. We ended up having to put towels down every hour and the floor was soaking wet near the door and caused both me and my friend to slip over and this also made it very uncomfortable in the room as half of the floor was wet throughout the stay.

It was ok

Classificação TripAdvisor 3.0/5

csbchris Family - 28/07/2019 Avaliação certificada TripAdvisor

Nothing special. Small bathroom - knees up against wall when using toilet, tight squeeze getting in/out of shower. Receptionist was disinterested. Breakfast was ok.like I said, nothing special but did the job.

Dear Chris, We thank you for taking the time to send us your feedback. We are sorry to hear that not everything about our hotel was to your liking and that your room and facilities did not entirely meet your expectations. Although the size is in keeping with the standards upheld by the majority of Ibis hotels, we have noted your comments. We regret to hear that we did not meet your expectations of service. Please accept our apologies and rest assured that your comments are essential to educating our team members about good and bad service. Nevertheless, we are happy to hear that you found our breakfast selection to be satisfactory. Despite this, we hope you will return for a more enjoyable experience in the future. All the best, Eva Scheerlinck, General Manager

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