ibis Belfast City Centre 3 stars

Customer review rating (ALL Rating) 4.6/5 1,211 reviews

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ibis Belfast City Centre - Image 1
ibis Belfast City Centre - Image 2
ibis Belfast City Centre - Image 3
ibis Belfast City Centre - Image 4
100 Castle Street, NORTHERN IRELAND, BT1 1HF BELFAST, United Kingdom

Description

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Secure Car Parking Nearby

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Modern and inviting, our Ibis rooms boasts all the features you want most: an ensuite bathroom, modern decor, 2 Sweet Beds, hairdryer, tea/coffe facilities, Wi-Fi, and a Freeview TV.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Belfast City Centre

100 Castle Street, NORTHERN IRELAND
BT1 1HF BELFAST
United Kingdom

GPS:54.599304, -5.934798

Telephone
Fax +44 28 9089 1890

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 124 rooms
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • 124 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • Near the property
  • Indoor parking
  • Public
  • 101 parking spaces
  • Max Limited Height: 1.94 m / 1.94 ft

  • Parking pricing: 9.59 € 8 GBP Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

CHARLIES CORNER

Photo out of - CHARLIES CORNER

Our on-site restaurant serves premium drinks, tasty snacks and mains for all tastes. Enjoy a 24-hour snack and pizza menu, with local produce and options for vegan, vegetarian and dairy-free diets, plus seasonal chef specials.

Cooking style
Other cooking style
Capacity
60
Accessibility
Accessible service
100 Castle Street, NORTHERN IRELAND, BT1 1HF Belfast, United Kingdom
Telephone +44 28 9023 8888
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Cheque

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • ApĂ©ritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Our on-site restaurant serves premium drinks, tasty snacks and mains for all tastes. Enjoy a 24-hour snack and pizza menu, with local produce and options for vegan, vegetarian and dairy-free diets, plus seasonal chef specials.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Because great days always start with a good breakfast. Breakfast is served Monday-Friday: 06.30-10.00/ Saturday-Sunday 07.00-11.00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,211 reviews

Customer review rating 5.0/5

Susan B. Friends - Confirmed reviews ALL

Dear Susan B., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are pleased to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness of your room and our central location. We appreciate your comments regarding the breakfast options. We are look forward to welcoming you again in near future. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 5.0/5

Diane B. Friends - Confirmed reviews ALL

Dear Diane B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with the assistance you needed. Your positive feedback is greatly appreciated, as it motivates our team to continue delivering excellent service to all our guests. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.5/5

Iuliana S. Friends - Confirmed reviews ALL

Dear Iuliana S., Thank you for your kind feedback regarding your recent stay at ibis Belfast City Centre. We are delighted to learn that our service met your expectations and contributed positively to your experience. Our team strives to provide excellent hospitality to all our guests, and it is wonderful to know that you found their efforts satisfactory. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 5.0/5

Constance G. Couples - Confirmed reviews ALL

Dear Constance G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your kind words about our staff are greatly appreciated. Best regards, Fisnik ibis Belfast City Centre

Customer review rating 0.5/5

Manraj P. Business - Confirmed reviews ALL

Dear Susan B., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are pleased to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness of your room and our central location. We appreciate your comments regarding the breakfast options. We are look forward to welcoming you again in near future. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 5.0/5

Diane B. Friends - Confirmed reviews ALL

Staff were all extremely helpful.

Dear Diane B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with the assistance you needed. Your positive feedback is greatly appreciated, as it motivates our team to continue delivering excellent service to all our guests. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.5/5

Iuliana S. Friends - Confirmed reviews ALL

excellent service for my needs

Dear Iuliana S., Thank you for your kind feedback regarding your recent stay at ibis Belfast City Centre. We are delighted to learn that our service met your expectations and contributed positively to your experience. Our team strives to provide excellent hospitality to all our guests, and it is wonderful to know that you found their efforts satisfactory. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 5.0/5

Constance G. Couples - Confirmed reviews ALL

We had a very comfortable stay with great bed and excellent shower. The staff were very pleasant and welcoming. Very good rate too. Excellent location for downtown Belfast.

Dear Constance G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your kind words about our staff are greatly appreciated. Best regards, Fisnik ibis Belfast City Centre

Customer review rating 0.5/5

Manraj P. Business - Confirmed reviews ALL

Shit. Manager in bar was ok but the guards were disgusting .

Customer review rating 3.5/5

Sinead O. B. Families - Confirmed reviews ALL

Central location and some of the staff were friendly and welcoming. Breakfast was lovely and filling. Pizzas were a little hit and miss though as we had a delicious pizza followed by a very substandard one. Could also be improved by putting soap in the guest bedrooms.

Dear Sinead O. B., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our central location and enjoyed the warm service from our staff, as well as a satisfying breakfast. However, we regret that your dining experience did not meet your expectations on some other occasions. I must inform you that soup is dispensed in all our bathrooms, I'm sorry if you missed this . Your comments will be taken into consideration as we continuously strive to enhance our guest experience. Best regards, Fisnik ibis Belfast City Centre

Customer review rating 5.0/5

Shelley O. Couples - Confirmed reviews ALL

We arrived very early to check in but went to the hotel anyway for somewhere to leave our bags. However, the man at the desk organised us to check in early instead! We really appreciated it, thank you!

Dear Shelley O., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our location met your needs and that our team was able to accommodate your early check-in request. It is always our pleasure to assist guests in making their stay more enjoyable. Your appreciation for our team's efforts is greatly valued. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 3.0/5

Michele P. Couples - Confirmed reviews ALL

Ok

Dear Michele P., Thank you for taking the time to share your thoughts regarding your recent stay with us. We are pleased to hear that you found our location to be convenient. However, we would appreciate further feedback on how we might enhance your experience in the future, as your satisfaction is important to us. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 3.5/5

Kathryn D. Couples - Confirmed reviews ALL

Staff were very friendly welcoming and helpful. The rooms are well equipped but furniture was dusty but they were most apologetic. My husband left his very special walking cane in the room and one of the staff ran 200m to make sure we got it back!! Very well positioned to access everything you need đź‘Ź

Dear Kathryn D., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our friendly staff and the convenient location of the hotel. Your comments regarding the dustiness of the furniture have been noted, and we will ensure that our housekeeping team is aware of this issue. We are also glad to hear that our staff was able to assist you with your husband's walking cane. Your satisfaction is important to us. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.5/5

Sharon T. Friends - Confirmed reviews ALL

Good basic hotel, good breakfast, helpful knowledgeable staff. The only thing I was slightly disappointed with was the loo needed a better clean

Dear Sharon T., Thank you for your kind words regarding our location and the service provided by our team. We appreciate your feedback about the cleanliness of the bathroom, and we will ensure this is addressed with our housekeeping team to enhance our guest experience. Goodbye, and best regards, Andrew Keane Food & Beverage Manager ibis Belfast City Centre

Customer review rating 4.5/5

Beverly R. Solo - Confirmed reviews ALL

I found out 3 hours before arriving that my other reservation had been cancelled. I was glad to find a place in such short notice, so I was really pleased with Ibis. The staff was friendly and helpful, the bed was comfortable, the AC worked well once Andrew helped me know how to set it and the breakfast was fabulous! They even had GF choices.

Dear Beverly R., Thank you for taking the time to share your experience. We are delighted to hear that you found us at short notice and that our team was able to assist you during your stay. It is wonderful to know that you appreciated the comfort of your bed, the effectiveness of the air conditioning, and our breakfast offerings, including gluten-free options. Your kind words about our staff are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Sawitree Breen Front Office Manager ibis Belfast City Centre

Customer review rating 4.5/5

Paul S. Friends - Confirmed reviews ALL

Great service in a modern Hotel. Also a very good breakfast, far better than I expected. All the staff were helpful and professional.

Dear Paul S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our service, modern facilities, and breakfast offerings. Your feedback is greatly appreciated and motivates our team to continue providing excellent hospitality. Best regards, Andrew Keane Food & Beverage Manager ibis Belfast City Centre

Customer review rating 5.0/5

Lesley T. Friends - Confirmed reviews ALL

Arrived very early for check and was told to come back about 1pm. We done a bit of shopping and came back to the hotel at 11am to drop our bags and our room was ready which was an absolute bonus. The hotel is in a great location only 5min walk from all the high street shops. The hotel has a very modern feel to it with nice contemporary furniture, beds were comfy with nice pillows and warm duvet. Room was well equipped with hairdryer, toiletries and nice fluffy white towels, we even borrowed an iron and iron board which was quickly brought to the room short after asking about it. The staff were lovely and quite informative about the area with suggestion on where to go, how to get there etc. Would I go back - YES DEFO!

Dear Lesley T., Thank you very much for taking the time to share your experience following your recent stay with us. It is always gratifying to hear that our guests have enjoyed their time at ibis Belfast City Centre, and I appreciate your kind words regarding our location and facilities. I am pleased to learn that you found our hotel to be conveniently situated, allowing easy access to the high street shops. We strive to create a modern and inviting atmosphere, and it is heartening to hear that you appreciated the contemporary design of our furnishings, as well as the comfort of our beds and bedding. It is our goal to provide a well-equipped room for our guests, and I am glad that our amenities, such as the hairdryer and toiletries, contributed to your satisfaction. Additionally, I am delighted that our staff could assist you during your stay by providing helpful information about the local area and promptly delivering the iron and ironing board. Our team is dedicated to ensuring that every guest feels welcomed and informed, and it is wonderful to know that their efforts made a positive impact on your experience. Thank you once again for your generous feedback. We would be delighted to welcome you back to ibis Belfast City Centre in the future and hope to provide you with another enjoyable stay. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.5/5

Gregorio G. Solo - Confirmed reviews ALL

Nice rooms, great staff!

Dear Gregorio G., Thank you for sharing your positive experience at ibis Belfast City Centre. We are pleased to hear that you enjoyed our accommodations and found our staff to be helpful. Your feedback is invaluable to us, and it motivates our team to continue delivering excellent service to all our guests. We hope to welcome you back in the future for another pleasant stay. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.5/5

Sheila H. Solo - Confirmed reviews ALL

Very good stay - comfortable - quiet - very helpful staff.

Dear Sheila H., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, and that your experience was comfortable and quiet. Our team takes pride in providing helpful service, and it is rewarding to know that their efforts contributed to your enjoyable visit. We look forward to welcoming you back in the future. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.0/5

Laurence B. Solo - Confirmed reviews ALL

Two nights stay, nice quiet relaxing time, great breakfast and friendly staff

Dear Laurence B., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a relaxing time during your two-night visit. It is also wonderful to know that our staff provided you with friendly service and that you appreciated our breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back soon. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 3.0/5

Nick P. Families - Confirmed reviews ALL

Stayed at standard twin room. Water jug and water glasses were dirty when we arrived. Bathroom is one of those tiny plastic cubicles with toilet right next to the shower and wash area, and toilet was not cleaned very well. Beds were fine and staff at the reception and behind the bar were nice. Good location to explore the city.

Dear Nick P., Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that you found our location convenient and appreciated the service from our staff. However, I sincerely regret that the cleanliness of your room did not meet our standards. Your comments will be reviewed to ensure that we maintain the quality our guests expect. I truly hope this experience will not deter you to return your stay with in the future as I would love you to experience our usual standard. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 4.5/5

Peter B. Couples - Confirmed reviews ALL

Stayed for a conference at the ICC - easy access to the venue and the city. Quieter and less busy than a more central location.

Dear Peter B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the relaxed environment, comfortable accommodations, and our generous breakfast offerings. It is wonderful to know that our hotel's location provided you with easy access to the ICC and the vibrant city while maintaining a quieter atmosphere. We look forward to welcoming you back in the future. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 5.0/5

Suzanne R. Friends - Confirmed reviews ALL

Staff very friendly, helpful. Rooms perfect size, clean etc The only issue was the tv signal played up. But not the end of the world.

Dear Suzanne R., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and found our staff to be friendly and helpful. It is also pleasing to know that you found your room to be of a suitable size and clean. We acknowledge your concern regarding the television signal and appreciate your understanding. We hope to welcome you back in the future for another enjoyable stay. Kind regards, Sawitree Breen Front Office Manager

Customer review rating 3.0/5

Kate B. Business - Confirmed reviews ALL

The positives - staff were great at this hotel. Always helpful and on the case. Good breakfast and very clean bathroom. The negatives- incredibly hard and uncomfortable bed. The mattress was very thin. I doubled over the quilt in the hopes that would help, but it didn’t make a difference. The room itself needed a deep clean (the bathroom was spotless).

Dear Kate B., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our staff made a positive impression and that you enjoyed the breakfast and cleanliness of the bathroom. However, we sincerely apologize for the discomfort you experienced with the bed and the cleanliness of your room. Please reassure this is not our usual standard and the matter will be discuss with the manager. Your comments are valuable as we continuously strive to enhance our guest experience. Kind regards, Sawitree Breen Front Office Manager

Other web-users rate our hotel

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  • 743 reviews 7.8/10 Cleanliness
  • 698 reviews 9.4/10 Breakfast
  • 232 reviews 9/10 Vibe

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