Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.2/5 2,852 reviews

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Pullman Paris Eiffel Tower - Image 1
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18 avenue de Suffren, Entrée au 22 rue Jean Rey, 75015 PARIS, France

Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

  • Pop-up bar 10ème Ciel with a view of the Eiffel Tower

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Telephone
Fax +33 1 44 38 56 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,852 reviews

TripAdvisor Rating  4.0/5  3,981 reviews

Certificate of excellence 2023

3 star hotel with 3 star service that will rip you off for a partial tower view for EUR 1000/night suite...

TripAdvisor rating 2.0/5

jetsettingmama212 TripAdvisor review

We decided to try staying at the Pullman Paris Tour Eiffel since we had some classes to take at the nearby Le Cordon Bleu thinking it could be an experience staying so close to the beautiful tower. Booked the JUNIOR SUITE 1 king-size bed, 1 double sofa bed, Eiffel Tower view for basically 1000 EUR a night and this was the biggest scam. Yes, it's Olympics summer and we expect rip offs. This is one of them. If you get their cheaper rooms, perhaps this location will work out for you. If you prepay like I did for a Tower view suite, you will be in for a disappointment. To get the view you think you would get at this price point, you basically have to be on the highest floor, 10-11th floor. I was on the 9th and looked straight into the balconies of an apartment building in front of me. Only at a diagonal angle from the bedroom window can you see the tower. It is very misleading to label this room category as "Eiffle Tower view" and charge this price. The room was clean, however, the decor and feel of the room is very cold, bland, and almost feels like a cheap motel. The worst part of the experience was the laundry service. We gave our laundry before the 9;30am deadline so we can get it back the same evening... However, this never showed up that night or the next day. 2 days later, I call about it only to be met by a yapper on the phone telling me I need to come down to the lobby to pay for it to get it as they don't have my credit card on file due to a system change in their internal computer system. I argued against this and demanded my laundry, but they refused and kept telling me to pay for it first. They said they had others run off without paying, so therefore I am to be accused of potentially doing the same, therefore I must go pay at the front desk. The staff over the phone were extremely rude and idiotic. I told them the laundry was supposed to come back 2 days ago, hence they shouldn't charge me 90 EUR, but a discount, but again, this was met by a complete refusal. The manager refused to even come talk to me directly, but kept sending over their young staff who were mere messengers. Shame on them for acting like such unprofessionals. I paid the 90 EUR for a laundry that came 2 days later. My driver told me to be very careful at this hotel as they often have pickpocketing incidents in the hotel lobby as well. Great proximity to the Eiffle Tower for sure, but if you can avoid it, you can find much better options in the neighborhood.

As Expected

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Satisfactory stay with a good size room and great location. You’ll get what you paid for without much in the way of extras as they’re always busy.

Amazing hotel

Customer review rating 5.0/5

Jon Families - Confirmed reviews ALL

Beautifully located hotel with amazing views of the Eiffel tower. Rooms were clean and welcoming. Staff was excellent.

Not worth the location/view

Customer review rating 1.5/5

Meghan Solo - Confirmed reviews ALL

Very loud - people/kids were either shrieking and running up and down the hall each night and slamming doors/windows both between 1-4 am. Room was also conjoining which was not requested and makes me feel very unsafe. Paid for Eiffel Tower view and was stuck on the side wing with no balcony. Multiple things in the room did not work (fridge, espresso machine). I left a note but nothing got resolved. I had connected with the front desk to schedule a taxi to the airport and apparently I requested through the concierge who did not inform me she did not work for the hotel so when I had a question about the booking the hotel informed me they could not help me. To top of off the “cab” I paid for was not even a real cab and she could not help me with my luggage and I felt extremely unsafe.

Amazing room, great service

Customer review rating 5.0/5

Chris C. Couples - Confirmed reviews ALL

My wife and I had an amazing time in Paris, especially with our hotel. Great location! We were extremely thankful to Tea for her help with our room and trip.

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Other web-users rate our hotel

  • 3,255 reviews 9.5/10 Location
  • 4,234 reviews 7.5/10 Room
  • 4,650 reviews 8.2/10 Service
  • 27 reviews 7.1/10 WiFi
  • 1,293 reviews 8.9/10 Breakfast
  • 1,089 reviews 6/10 Cleanliness
  • 1,037 reviews 8.3/10 Food
  • 805 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.