Novotel Bangkok Ploenchit Sukhumvit 4 stars

Customer review rating (ALL Rating) 4.3/5 758 reviews

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Hotel extras

  • Free WiFi, ergonomic work space, internet TV

  • Lobby bar, beer garden with live music

  • Casual Thai, Asian and European resturants and bars

  • Lavish Thai and Western breakfast buffet spread

  • Picturesque view of Bangkok city from event & function rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Bangkok Ploenchit Sukhumvit

566 Ploenchit Road, Lumpini, Patumwan

GPS:13.742889, 100.549423

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service


This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  758 reviews

TripAdvisor Rating  4.5/5  5,883 reviews

Certificate of excellence 2024

Enjoy Novotel bar at night

TripAdvisor rating 5.0/5

Explore30067964344 TripAdvisor review

I stayed at the hotel for two weeks and the staff is super attentive and friendly. A special thanks to Poupae. As I spent many of my nights at the bar, she always had a smile on her face and provided excellent service. Her attention and contagious enthusiasm made the experience wonderful. Sometimes, a welcoming environment can make you feel at home, allowing you to enjoy an evening just listening to music and relaxing. Go to the bar : )

Great service by all at novotel

TripAdvisor rating 5.0/5

Bryan W TripAdvisor review

Pearry and all the staff at Dee lounge were always smiling and always great service. The guy who makes the omelettes at breakfast was brilliant and cheerful at that time in the morning. In fact all the staff seemed to be pleased to see us and happy to help at any time.

Good customer service

TripAdvisor rating 4.0/5

BryanT1663 TripAdvisor review

Great service by Ms Tangmo DL at the lounge on ground level. Very attentive and helpful with all guidance in navigating around Bangkok. Attentive to details and needs of the customers. I would recommend the place for good variety of food and drinks.

Dear Khun BryanT1663, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed your time at our lounge and that Ms. Tangmo DL was able to provide you with excellent service and helpful guidance. At our hotel, we strive to ensure that every guest feels well taken care of, and it’s wonderful to know that Ms. Tangmo's attentiveness and dedication made your visit memorable. Your recommendation of our lounge and the variety of food and drinks is greatly appreciated. We look forward to welcoming you back soon for another enjoyable stay. Warm regards, Todsapon Aumsri Room Division Manager

Novotel Ploenchit

TripAdvisor rating 4.0/5

Adventurer774263 TripAdvisor review

Everything was ok for a few days I had booked. Breakfast is ok. We decided to stay an extra night after our booking ended but found the rates from the hotel to be really expensive, ended up booking through an app at way less. Walk in rates are high but cant complain as it was my fault for wanting the extra day. Hotel was nice, they let me keep the upgraded room which was a nice touch. Staff are nice.

Dear Khun Adventurer774263, Greetings from Novotel Bangkok Ploenchit Sukhumvit and thank you for choosing our hotel and for taking the time to write your review! My team and I are extremely delighted to know that you had a very good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Todsapon A. Room Division Manager

Aging hotel, good location

TripAdvisor rating 3.0/5

lian1983phuket Couples - TripAdvisor review

We stayed this particular hotel a few times as we prefer the location. Reception: As an Accor Member, we were expecting fast check in and check out. But no. It took about 20+ minutes to check in. Check-out also slow. Room (F25): No smart TV. Most TV channels were in Arabic and Hindi. No ceiling lights, very dim at night. We requested a lamp, they provided a tiny desk lamp. The carpet was stained with a palm-sized something, not clean at all. The blackout curtains couldn't really block the two ends, bright in the morning. Shower drains were slow, no anti-slip mat. Switch for overhead shower/ handle shower was stuck. Two of us fixed it ourselves. Towers were new, with a label saying "Novotel 2024" but they DO NOT absorb water. Blanket was really old with holes and overly bleached yellow. Our room was right next to the elevators and we could hear a whirling windy sound whenever any of the four elevators operated. Annoying. Breakfast: Not so crowded and relatively quiet. Good quality. Pool: It was good and quiet. Pool towels' labels read " Novotel 2014"

Dear Khun Lian1983phuket Thank you for taking the time to share your experience with us. I was sorry to hear that your visit on this occasion fell short. I apologize for any disappointment and inconvenience this may have caused you. Your feedback is valuable to us, and we will take this comment to improve our services and facilities to ensure a more enjoyable stay for all our guests. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience. Best regards, Todsapon A. Room Division Manager

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Other web-users rate our hotel

  • 2,817 reviews 9.6/10 Location
  • 2,026 reviews 7.1/10 Room
  • 1,840 reviews 7.6/10 Service
  • 151 reviews 4.5/10 WiFi
  • 959 reviews 8/10 Cleanliness
  • 740 reviews 7.3/10 Breakfast

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