Pullman Vung Tau 5 stars

Customer review rating (ALL Rating) 4.5/5 286 reviews

Pullman Vung Tau - Image 1
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15 Thi Sach Street, Vung Tau Ward, 78000 Ho Chi Minh City, Vietnam

Description

Hotel extras

  • The international 5-star hotel and convention centre in Vung Tau City

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • More than 2,000 m² meeting rooms and convention centre

  • Only hotel in Vung Tau that has Executive Lounge

Our accommodation(s)

Hotel location

Pullman Vung Tau

15 Thi Sach Street, Vung Tau Ward
78000 Ho Chi Minh City
Vietnam

GPS:10.34872, 107.094469

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  286 reviews

Customer review rating 2.5/5

Thi N. T. Families - Confirmed reviews ALL

The Pullman Vung Tau is a modern, well-designed hotel with high ceilings and a spacious feel. The overall look is stylish and impressive. The location is also convenient — there’s a Lotte right across the street, and it’s only about a 5-minute walk to the beach (not beachfront, but still very close). A special shoutout to the security team and the doormen, who were proactive and genuinely helpful when assisting guests in and out of cars — a great first impression. However, the experience is quite inconsistent. The front desk and service staff could really benefit from better training in attitude and professionalism. There was a noticeable lack of friendliness — rarely any smiles — and the service did not feel up to 5-star standards. This was especially evident during the breakfast buffet, where staff seemed disengaged and unmotivated. As for the breakfast, it was disappointing. The food lacked flavor, the presentation was quite basic, and there was little sense of care or attention to detail from the kitchen. After staying 4 nights, it became increasingly difficult to find something enjoyable to eat — definitely below expectations. On a positive note, the rooms are quite nice — clean, comfortable, and well-designed. 👉 Overall: great hardware, but service and F&B need significant improvement to truly match a 5-star experience.

Customer review rating 4.5/5

Stanley F. Business - Confirmed reviews ALL

As always a warm welcome and a pleasant stay.

Customer review rating 5.0/5

Tuan A. H. Families - Confirmed reviews ALL

Good service

Dear Mr. Tuan A. H., It was a pleasure to learn that you had an enjoyable stay with us. Thank you very much for your kind rating and feedback. Your positive comments are truly rewarding and will serve as a great source of inspiration for our team to continue delivering exceptional service. We look forward to the pleasure of welcoming you back to Pullman Vung Tau in the near future. Kind regards, Pieter DE-WEERD General Manager

Customer review rating 3.5/5

Jamie W. O. Business - Confirmed reviews ALL

When I checked into my room it was clear that people had been smoking in it previously. Attempts had been made to mask the smell, but it was still quite strong. I was moved to a new room promptly that I accepted, but this too had a lingering undertone of cigarette odour. Nowhere near as overpowering as the first but still there. Apart from this the stay was excellent.

Dear Mr. JAMIE W. O., It was a pleasure to learn that you had an enjoyable stay with us. Thank you very much for your kind rating and feedback. Your positive comments are truly rewarding and will serve as a great source of inspiration for our team to continue delivering exceptional service. We look forward to the pleasure of welcoming you back to Pullman Vung Tau in the near future. Kind regards, Pieter DE-WEERD General Manager

Customer review rating 4.5/5

Lindsay M. Business - Confirmed reviews ALL

Only a 1 night stay. Contacted by the management as I had left items behind. Always a nice place to stay in Vung Tau. Best hotel in the area.

Dear Mr./Ms. Lindsay M., Glad to read that you have enjoyed your stay and Thank you for you rating and feedback. A positive feedback will indeed motivate our team to do greater in the future. We look forward to welcoming you back to Pullman Vung Tau. Kind regards, Pieter DE-WEERD General Manager

Other web-users rate our hotel

  • 124 reviews 8.5/10 Location
  • 248 reviews 7.9/10 Room
  • 255 reviews 7/10 Service
  • 7 reviews 6.4/10 WiFi
  • 122 reviews 8.2/10 Breakfast
  • 111 reviews 7.9/10 Vibe
  • 85 reviews 6.4/10 Food
  • 84 reviews 6.5/10 Cleanliness

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