ibis Malabo 3 stars

TripAdvisor rating 3.5/5 125 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Modern and inviting, the new ibis room boasts all the features you want most: a comfortable bathroom, modern decor, hardwood floor, cozy bedding with duvets, Internet, and a flat screen TV with the best international channels.

Our accommodation(s)

Hotel location

ibis Malabo

MALABO II, Malabo 2, Isla de Bioko
BP 202 MALABO
Equatorial Guinea

GPS:3.754267, 8.73662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN

Non contractual photo

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus. Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  125 reviews

A tired hotel in need of major renovations

TripAdvisor rating 2.0/5

ian p TripAdvisor review

The staff were pleasant and the rooms were quiet with controllable A/C and the standard Ibis bathroom, (although the extractor didn't work). Breakfast was good although it cost extra for an omelette! Disliked · The hotel is very tired and needs a 100% renovation, that said it was covered in scaffolding all around the outside, but that doesn't mean they are going to do anything with the dated rooms. I last stayed here in 2016 and they still have the same tiny TV in a unit with no magazines and less than 50% of the TV channels working and only a "component" input! The restaurant menu is very basic with the same options for lunch & dinner, with no draft beers and bottles are 33cl. The WIFI is abysmal/slow 0.41 Mbs download and I got better speeds using a MiFi.

IBIS MALABO / SHORT STAY FOR BUSINESS

TripAdvisor rating 3.0/5

Paradise58821827783 TripAdvisor review

IBIS MALABO The hotel is of the normal IBIS Standard that you find in many cities i.e basic rooms. TV sets are very small with a lot of "non disponible:" channels. The A/C is permanently set at 18Deg C and cannot be adjusted by the room occupant which can be very uncomfortable when "on" or "off" Choice of menu in the restaurant rather poor despite the good efforts made by the staff

Good midrange hotel; only female guest; couldn't organize an airport pickup

TripAdvisor rating 3.0/5

ElizabethJK Solo travel - TripAdvisor review

I stayed here twice during my visit to Equatorial Guinea. The hotel is located in the new part of Malabo between the airport and the central city. If you want to see the tourist sights in central Malabo, you need transport to get there. I was in Rooms 102 and 228, which were identical, and the same as the room I had later when I stayed in the ibis in Bata. Each had a big bed, TV, a big desk with a chair, small sofa built into the wall, closet, in-room safe, fridge, AC and full-length mirror. The bathroom has a shower but no bath. The hair dryer was slow, so I used my own. I found the liquid soap dispensers at the sink and in the shower a bit fiddly at first. The Wi-Fi here is very bad indeed, so you need a lot of patience to do anything more complicated than sending or receiving text-only messages. The staff told me that Internet quality is a problem all over town. The restaurant was decent, but not outstanding. I ate outside, as there are plenty of tables and chairs outside, which seemed to be the preferred seating option for everyone else too. (There’s indoor seating if you want that instead.) But apply your bug repellant, as there are mosquitoes. Incidentally, I didn’t notice any other female guests staying at the hotel, so it seemed to be a business crowd rather than a tourist crowd – which is hardly surprising given the small number of tourists in Equatorial Guinea. Trying to organize an airport pickup was ridiculous and has resulted in my rating this hotel with three stars instead of four. I am a woman and was traveling by myself. The travel information issued by my country’s government warned about using random taxis, as there have been knifepoint robberies, particularly of women. So I thought it best to organize an airport transfer instead of finding a taxi at the airport. I had considerable back and forth with the hotel over this, in which they kept telling me to just get a taxi at the airport, even though I explained that I was a woman traveling by myself and didn’t wish to do so for security reasons. Finally they said the driver they usually use was on vacation. I ended up getting a ride with someone I met on the plane who was going in the direction of the hotel. But, really, I am flabbergasted that an ibis couldn’t have arranged an airport transfer, especially for a woman expressing security concerns. It wasn’t a hard thing to do – even if the usual driver wasn’t available – and there was no excuse for that shabby service.

Thank you very much for the time you spent to share your personal impressions of your stay at our hotel We always welcome feedback, as it allows us to continually improve the experience we create for our guests.

Basic amenities and comfort

TripAdvisor rating 3.0/5

9arki Business - TripAdvisor review

I stayed in Ibes Malabo for a week. As it was my first time in Malabo I was impressed with how I was met by the front desk staff. He promised to give me the best room. Well, the room was clean, bathroom clean though small and away from the hassle of people coming in and out. However, the best room failed me on my last night! I came back to the room with a faulty toilet flusher. I reported and their in-house “mechanic” as they call him fixed it. Around 9pm I face a different issue, water was dripping from the overhead AC unit. So much that I had to contain it with two towels. I again went downstairs again to report, hoping they change my room as they fix it but no, they called the mechanic to come fix again. Took him about 15 mins to fix. In all my last day was sour but the other days were fairly ok. Some observed cons: Lack of variety during breakfast Few staff speaking English No room service Pros: Visa card accepted Clean rooms

We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.

Budget Stay - consistent ibis experience

TripAdvisor rating 4.0/5

DAL504 Solo travel - TripAdvisor review

I had just stayed at a more dated ibis so staying here was a bit refreshing - the furnishings were similar but they were much more modern as this property was set up more recently. I can see where other reviewers had noted things starting to go down, so it will be critical for the hotel to maintain the property. The rooms were pretty typical for ibis but definitely clean. The bathroom was also clean and fresh. Bedding was also in good shape. The lobby was well maintained and modern in nature. I was supposed to stay at the Hilton but due to a management change, my booking got messed up so chose this property which perfectly met my needs for my short stay. I also had breakfast at the hotel and it was a decent selection including both hot and cold items.

Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

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Other web-users rate our hotel

  • 22 reviews 7.6/10 Location
  • 20 reviews 4.6/10 Room
  • 51 reviews 8.8/10 Service
  • 5 reviews 3.3/10 WiFi
  • 18 reviews 7.9/10 Food
  • 16 reviews 6/10 Comfort
  • 14 reviews 8.6/10 Breakfast
  • 14 reviews 5.6/10 Cleanliness

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