Sofitel Malabo Sipopo Le Golf 5 stars

Customer review rating (ALL Rating) 4.2/5 66 reviews

Best price
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Sofitel Malabo Sipopo Le Golf - Image 1
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Sofitel Malabo Sipopo Le Golf - Image 3
Sofitel Malabo Sipopo Le Golf - Image 4
Zona Sipopo, P.O. Box 209, 00209 MALABO, Equatorial Guinea

Description

Hotel extras

  • Close to the Sipopo Conference Center.

  • Hotel with private beach

  • Best buffet barbecue in town

  • The only one 18 holes golf course in Malabo

  • Best location for open air wedding ceremony

Our accommodation(s)

Hotel location

Sofitel Malabo Sipopo Le Golf

Zona Sipopo, P.O. Box 209
00209 MALABO
Equatorial Guinea

GPS:3.762222, 8.898889

Telephone
Fax +240 240350091011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  66 reviews

TripAdvisor Rating  4.5/5  579 reviews

Poor Maintenance and Lack of Customer Service

TripAdvisor rating 2.0/5

Chad E TripAdvisor review

I travel a lot for work and was booked here for two weeks. I didn't enjoy the stay. The hotel is severely moisture damaged. The dining area has a leak in the ceiling which is not from the rain but from the 2nd floor, possibly from the above room's bathroom. The shower in the room that I stayed in would allow water to get onto the floor due to no water seals along the shower door and wall causing black mold to grow. The elevator needs maintenance. The elevator door sensors don't allow the doors to close on the 1st, 2nd, 3rd or 4th try. You end up getting frustrated with wanting to use the elevator and wish that you took the stairs as it probably would be quicker. When you walk by the reception's desk, the front doors open when really it should open when you're 3 feet away, not 20 feet away and this also allows the birds to fly in. Which, in itself, is a health hazard. The internet barely works or doesn't work at all. How are you supposed to get any work done when you're on a business trip. Supposedly this is controlled by the government but wouldn't you want the Wi-Fi to work at places of business? The wallpaper on the walls are pealing from the humidity. It's best to remove it and paint the walls. The breakfast is cold everyday. Pans of food sit on the warmers that are not turned on until 30-60 minutes after the food is brought out. The food is expensive. A very nice spread of a buffet for Sundays 1pm-4pm but costs 28,000 CFA ($45) with no drink included. Look at 3,000 CFA ($5) for a diet Coke that should cost 500 CFA ($0.80). One of the staff members at the front desk doesn't even acknowledge you as you tell them good morning when their job is customer service and should make you feel welcome. Most of the staff members are so caught up into their phones that they lack customer service (especially the one noted). I hope he enjoys his Facebook, YouTube, or TikTok because he should stay home for all the time if it's that important. If this was a vacation trip, I would not stay here. Maybe the hotel needs an unannounced trip to see how things really are here.

Excellent

TripAdvisor rating 5.0/5

Julia S TripAdvisor review

I just came back from a beautiful massage hour! Consuelo my therapist was really amazing! Her massage was so relaxing and energizing the same time. Great service! I enjoyed it to the fullest! Best Massage I had so far! Thank you Thank you Thank you Consuelo! :)

Dear Julias, Thank you for reviewing your recent stay in our hotel Sofitel Malabo Sipopo Le Golf. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. we are very happy to read that you enjoyed your massage with Consuelo.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Customer review rating 4.5/5

Djc Business - Confirmed reviews ALL

Positive, homely

Dear Declan C., We very much appreciate your comments regarding your stay at the Sofitel Malabo Sipopo Le Golf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf.

Amazing massage at the Spa

TripAdvisor rating 5.0/5

529marcust Business - TripAdvisor review

I just had an amazing relaxing massage by Mrs. Consuelo. It was a great experience! It’s definitely one of the best ones I ever had. I am already looking forward to the next one on my next stay. Thanks a lot! Always a great pleasure to be a guest here!

Dear Marcus, Firstly we would like to thank you for leaving these wonderful comments on Tripadvisor, following your recent visit to our hotel Sofitel Malabo Sipopo Le Golf and are delighted to read that we were able to match your holiday expectations. Your enthusiasm for our staff specially the one you mentioned is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to her. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Great service from the staff

TripAdvisor rating 4.0/5

Noonpenny TripAdvisor review

I want to give a 5 STAR to Mr. Jose Maria, staff from the restaurant, for an amazing hospitality and great service. Very impressive. Service was delivered fast with a warm smile, he was very helpful and pay attention to details. Also well groomed with a good posture.

Dear, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel Sofitel Malabo Sipopo Le Golf and are delighted to read that we were able to match your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

In partnership with TripAdvisor

Other web-users rate our hotel

  • 17 reviews 8.8/10 Location
  • 33 reviews 7.9/10 Room
  • 42 reviews 8.2/10 Service
  • 7 reviews 5.6/10 WiFi
  • 15 reviews 8.6/10 Beach
  • 15 reviews 8.5/10 Comfort
  • 13 reviews 7/10 Cleanliness
  • 8 reviews 6.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.