Sofitel Malabo Sipopo Le Golf 5 stars

Customer review rating (ALL Rating) 4.2/5 72 reviews

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ALLSAFE approved hotel

Hotel extras

  • Close to the Sipopo Conference Center.

  • Hotel with private beach

  • Best buffet barbecue in town

  • The only one 18 holes golf course in Malabo

  • Best location for open air wedding ceremony

Our accommodation(s)

Hotel location

Sofitel Malabo Sipopo Le Golf

Zona Sipopo, P.O. Box 209
00209 MALABO
Equatorial Guinea

GPS:3.762222, 8.898889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  72 reviews

TripAdvisor Rating  4.5/5  555 reviews

Certificate of excellence 2022

Customer review rating 3.0/5

Prathish Business - Confirmed reviews ALL

Pleasant but Gym isn't working, I have stayed many nights. including my recent stay 21-24 th October

Great Stay!

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

In a regular visitor to Sipopo Sofitel. The staff customer service is outstanding!

Dear Eleanor W., We very much appreciate your comments regarding your stay at the Sofitel Malabo Sipopo Le Golf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Gorgeous location,unhappy staff

Customer review rating 1.0/5

Not I. Business - Confirmed reviews ALL

This hotel is an awful struggle.

Dear Komal L., Thank you for taking the time to tell us about your experience at the Sofitel Malabo Sipopo Le Golf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very i. to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eic Houot General Manager Sofitel Malabo Sipopo Le Golf

Poor service, poorly managed and dirty.

TripAdvisor rating 2.0/5

Christina A S Business - TripAdvisor review

Upon arrival I went to restaurant, I patiently waited an hour and no food no drinks. I asked for the wine I ordered and never received it. I finally decided to leave and go to my room and magically my food appeared. I didn’t eat it, it was way too late to eat at that point. The hotel was a ghost town. The people working were not professional, worked as thought they were busy but I didn’t see anyone staying in the hotel. The second night I ordered room service, food was burned. Third night I ordered and after waiting an hour i called to check on it. They said the order was never placed and the guy that took my order left for the day! After 3 phone calls and someone visiting my room I received my meal 2.5 hours later. (Still missing food I ordered). The staff was not trained, dirty trays with food sat in hallways for more than 24 hours, no work out room with ample equipment and the spa was empty. Worst Sofitel experience I have had. I would not recommend it to anyone. It seemed dirty overall.

Dear Cristina, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel Sofitel Malabo Sipopo Le Golf. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We are sorry you could not enjoy our extensive and fully equipped Spa during your short stay and encourage you for a future occasion to visit our website where you will find a full description of our facilities and opening days and hours, and we sincerely hope you will visit us again and experience a memorable Spa/Wellnessday among us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Great service and safe

TripAdvisor rating 5.0/5

Nina_Black Business - TripAdvisor review

The hotel has aged a bit but the staff is very kind and attentive. The wifi is working very well. The pool area as well as the beach are well maintained. On top, the gardens are very nice. The food is quite good and the servings are generous: be prepared, though, that meals may look different than the day before. Rooms are spacious and offer the usual amenties. The interior design of the lobby mirrors the country’s heritage and is very tasteful. I particularly want to thank Jordy and Diego from the front desk who were not only very kind and full of smiles but also very professional! The gym needs a make-over and a few more machines for a proper workout.

Dear Nina, Firstly we would like to thank you for the lovely review you shared following your recent visit to our xxxx hotel and are delighted to read that we were able to match your holiday expectations. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

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Other web-users rate our hotel

  • 13 reviews 9.2/10 Location
  • 30 reviews 7.2/10 Room
  • 37 reviews 8.1/10 Service
  • 5 reviews 6.2/10 WiFi
  • 15 reviews 5/10 Amenities
  • 11 reviews 7.5/10 Cleanliness
  • 10 reviews 7.3/10 Beach
  • 7 reviews 6.1/10 Pool

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