IBIS ONE CENTRAL

IBIS ONE CENTRAL 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 923 comentários

Hotel ALLSAFE. Aprovado

IBIS ONE CENTRAL
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Descrição

Extras do hotel

  • Fácil acesso ao Dubai World Trade Centre

  • Estacionamento privado coberto

  • A uma caminhada da estação de metrô World Trade Centre

  • WIFI gratuito

  • Bar com música ao vivo

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Equipado com a nova cama Sweet Bed by ibis, nosso quarto oferece tudo o que você precisa para uma estadia confortável: Cama de Casal grande, área de trabalho, WIFI grátis, TV de tela plana e banheiro elegante com chuveiro. Quartos conjugados disponíveis. Equipado com a nova cama Sweet Bed by ibis, nosso quarto oferece tudo o que você precisa para uma estadia confortável: 2 Camas de Solteiro, área de trabalho, WIFI grátis, TV de tela plana e banheiro elegante com chuveiro. Quartos conjugados disponíveis.

Localização do hotel

IBIS ONE CENTRAL

Trade Centre District
9914 Dubai
Emirados Árabes Unidos

Fax: +971 4 519 5550

  • NOVOTEL HOTEL:  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE:  RED LINE WTC

  • De trem

    WORLD TRADE CENTRE A 0,3 km / 0,19 milhas

GPS:25.221433, 55.28622

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

WOK & CO

Misture e prepare. Cozinha sem fronteiras em um lugar da moda. Selecione os ingredientes para criar seu próprio menu - tudo é preparado na sua frente.

Avaliações dos nossos hóspedes para
IBIS ONE CENTRAL

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  923 comentários

Classificação no TripAdvisor  4.0/5  1.463 comentários

Value for money

Classificação TripAdvisor 4.0/5

PBI1957 Negócios - Avaliação certificada TripAdvisor

I had a nice stay at Ibis one central, enjoy the restaurant on premise and the bar was also good. Only hick-up was that the laundry service didn’t deliver as per their own timings, my laundry was I day late

Dear Valued Guest, First and foremost, we would like to thank you for choosing Ibis as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. Rest assured your comment regarding the laundry is well received and has been shared with the respective team. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Very noisy hotel. No peace of mind not possible to sleep quietly at any chance

Classificação TripAdvisor 1.0/5

976nnn Solo travel - Avaliação certificada TripAdvisor

Very noisy Avoid at all cost if you want to sleep ans if you have childrens Too much works going on on the hotel Very noisy Cleaning Windows outside the hotel at 6-7 am. No respect for the clients well being

Dear Valued Guest, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with the respective team in our efforts to further improve on our overall services. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Maggie - Jing Ma Director Of Operations

Great location clean but understaff

Classificação TripAdvisor 3.0/5

unmemfeo Avaliação certificada TripAdvisor

The location is good and clean. However the reception lobby seem to be understaff all the time. There’s only one staff most of the time and the queue is long regardless of day time or way past midnight. There’s always someone at the queue holding the queue for a long while. If you are an Accor member with silver status and above like myself, you don’t get any special treatment as there is no different queue for fast check in or check out. Don’t bother to book a premium room as well which doesn’t give you much privileges including the swimming pool access in Novotel hotel room which is really small and unappealing. It’s not even a rooftop swimming pool like other hotels I have stayed. Steam room is not working during my 7 days stay at Ibis One Central and the Novotel hotel fitness swimming pool center is always run out of towels and you have to wait. There is no direct link cover nor private bridge to Novotel hotel from Ibis One Central. You have to walk about 8 mins either on the public street under the hot sun or walked through World Trade Centre with your beach wear and slippers which is weird. The premium room option really is a waste of money as the room is just a standard room and they chuck you in the lower floor facing another office block whenever they can find when you check in. I would expect to stay at a higher floor and with a better view of the city skyline or highway of Dubai. Don’t really enjoy my stay there as staff are seen often with fake smiles and laughter probably they are constantly under stress. I hope the Management can address the understaff problem and relook at the premium options as they are not appealing at all. Cleaner tends to forget to provide one more towel even though I’ve booked a premium room for 2 persons. It only happened last few days of my stay. Probably the cleaners get complacent or change of cleaners who are under stress.

Dear Valued Guest, We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive comments are well acknowledged and rest assured that we have shared them with the team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Anoop Dhondoo Cluster General Manager

Nice situation

Classificação TripAdvisor 4.0/5

catvoyage3 Avaliação certificada TripAdvisor

We enjoyed staying at the one central Ibis Dubaï. The location is great, not to far from the metro. Rooms are very small but clean. Breakfast is nice. Service ok. Price a bit high for this small room.

Dear Valued Guest, Thank you for choosing ibis One Central as your preferred hotel of choice during your stay and also for taking the time to share your feedback regarding your experience with us. We are pleased to learn that your expectations have been met and that you were satisfied with your overall stay at the hotel. It is a delight to read that our team was able to offer you exceptional services and made your stay more enjoyable and memorable. A positive guest experience is something we endeavor to achieve every day as we strive to continue delivering exceptional services. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Front office check in

Classificação TripAdvisor 4.0/5

197tareks Negócios - Avaliação certificada TripAdvisor

I checked in and shocked from the rqspsianest behiviour and the way she talked with me and forceing me to pay my total stay at once and she wasn't able to understand that my reservation is flexible and I will might to amend my stay and will inform the hotel within one night maximum .she even refused to listen to me till From office manger came his name is MR,Hossam cam and he apologise to me and he facilitate my check in easily. second day at the morning I made my amendment through calling the reservation and went easily . when I am checking out from the hotel a receptionist named REEM was very helpful and cheerful and made the checking out very smoothly also she was alone at the front desk and many checking out waiting at the line but she was quick & accurate .

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to read that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue delivering exceptional services to our valued guests. We have shared your kind feedback with the team to serve as this will serve as an encouragement for the team to continue delivering exceptional services. We look forward to have the opportunity to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

HORRIBLE STUFF AND NOT CLEAN ROOMS

Classificação TripAdvisor 1.0/5

mohamedb12b12b32 Avaliação certificada TripAdvisor

first of all this hotel got the most horrible employees ever in every place , they weren't nice and I had a terrible experience with them , they did treat me badly , wasn't professional and the rooms are so like a mess , the carpet dirty , the table as well , the bed not comfy at all ... such a disappointment

Dear Valued Guest, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with the respective team in our efforts to further improve on our overall services. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager

Worst experience

Classificação TripAdvisor 1.0/5

abhishekvarun123 Avaliação certificada TripAdvisor

Housekeeping tried to open the door at 10 am on my check-out day. I woke up and asked what is happening because door sounds like someone forced so hardly without knocking they want to enter in the room. The person not even sorry, instead reply I want to clean the room, I found note on the door for cleaning. Luckily I put the chain before sleeping, because double lock of the door was not working. Even some of the 5star hotels also don’t give service on check-out day and when I asked the guy did even check i am on due out. He just close the door and left without apology. I did not even get chance to discuss further more. Small hotel, room phone not working, request take long time, booking for 2 person and 1 person amenities which is not all the items also and cheery on the cake this kind of experience, ruined my day, I will never suggest anyone this hotel.

Dear Valued Guest, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with the respective team in our efforts to further improve on our overall services. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Anoop Dhondoo Cluster General Manager

Awesome stay

Classificação TripAdvisor 5.0/5

regardt240 Negócios - Avaliação certificada TripAdvisor

The following people i would like to commend that made my stay awesome... Reception: David, Reem, Aziza, Joseph Housekeeping: Dave, Imtiyas, Ramesh Restuarant: Numan, Riva, Sophia Thank you all for a wonderful stay, hope to see you again soon...

Dear Valued Guest, Thank you for choosing ibis One Central as your preferred hotel of choice during your stay and also for taking the time to share your feedback regarding your experience with us. We are pleased to learn that your expectations have been met and that you were satisfied with your overall stay at the hotel. It is a delight to read that our team was able to offer you exceptional services and made your stay more enjoyable and memorable. A positive guest experience is something we endeavor to achieve every day as we strive to continue delivering exceptional services. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Top Notch Guest Service

Classificação TripAdvisor 5.0/5

eamanadam2021 Avaliação certificada TripAdvisor

Thank you to all the people at the reception. thank you David,Rem and to everyone who works at the reception. You guys have helped us in all the best possible ways for the first trip. A message to the hotel management. YOU HAVE GEMS IN THE GUEST SERVICE.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis One Central Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team as this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the recommendation and we hope your future visit will be as pleasant as the previous one. Sincerely, Anoop Dhondoo Cluster General Manager

Room review

Classificação TripAdvisor 4.0/5

annaE952MU Negócios - Avaliação certificada TripAdvisor

Very good location especially if you are going to the trade centre. The hotel employees are kind and the rooms are clean. The only thing missing from the rooms are toiletries like mini shampoo and toothpaste.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Housekeeping & Cuisine Woes

Classificação TripAdvisor 2.0/5

Bharat2965 Negócios - Avaliação certificada TripAdvisor

Ibis One Central has a distinct advantage considering location and connectivity. The Front Office team is quite friendly and do try their utmost to make patrons comfortable despite high turnover at the property. However, there are issues with Housekeeping and Kitchen. Each housekeeping staff has to complete ~28 rooms per shift. Most tend to use the same cloth to wipe the floor and the pot. The kitchen lacks a proper Indian chef and makes a mess of Indian cuisine. Most asian guests make a mockery of social distancing when travelling in the hotel elevators.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to learn that you had a memorable stay at ibis One Central and that our team provided you with exceptional services. A positive guest satisfaction is something we endeavor to achieve every day and we are glad the hospitality of our team members met your expectations. Thank you for your positive review and we look forward to the opportunity to welcome you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster Hotel Manager

Smooth Stay

Classificação TripAdvisor 5.0/5

JoeveParedes Avaliação certificada TripAdvisor

Smooth experience from check-in to check-out and all in between. Hotel is clean, staffs are friendly and the best part about the hotel is their Breakfast area cos it's stylish and having a relaxing ambiance.

Dear Valued Guest, We are happy to learn that overall, you had a good experience at our hotel and that your check in and check out experience, the hotel's cleanliness and the great service of our team was to your expectation. Your feedback is highly appreciated as this will motivate them to continue delivering exceptional services to our valued guests. We thank you for your feedback and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Its a Fabulous Property

Classificação TripAdvisor 5.0/5

jacksongomes55 Avaliação certificada TripAdvisor

Reception and Housekeeping were amazing. Location is very good. Cleanliness is well maintained Cozy room Well balanced colours maintained at room Hotel surroundings were very good Very close to metro.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Ibis One Central. At Ibis, we strive to provide a superior service experience for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Kind Regards, Anoop Dhondoo Cluster General Manager

Elegant Big Ibis Hotel in Dubai

Classificação TripAdvisor 4.0/5

DrZafer Negócios - Avaliação certificada TripAdvisor

We enjoyed our stay in this Ibis hotel. It was for 1 night only. The reception guys were soo nice and helpful. The room was clean & equipped with most of the necessay things we might need for a short stay in Dubai. Parking was available indoors and outdoors as well :-)

Dear Valued Guest, First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your most recent visit. We are delighted to know that you had a pleasant stay with us and that you were satisfied with your expectations of the hotel especially with the room cleanliness and our team's great hospitality. Your feedback is highly appreciated and rest assured that your compliments have been shared with the team to serve as motivation in keeping up with their excellent service. We hope that we will have the opportunity to welcome you back in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

MY EXPERIENCY

Classificação TripAdvisor 5.0/5

724export Negócios - Avaliação certificada TripAdvisor

Very nice attention of the personal, they are kind and helpful. Lovely local "CUBANO LITO" to enjoy of food drink and nice ambient.Very well location of Dubai Mall, financial center, old town. Tren station at 2 minuts wolking.

Dear 724export, Thank you for sharing your experience with us on Tripadvisor. It is heartwarming to know that your overall experience of stay was to your satisfaction and we greatly appreciate your positive feedback regarding your bar experience, as well as the great hospitality of the team. I have shared your review with our team, as this will serve as an inspiration to them to continue delivering exceptional services to all our guests. We appreciate your feedback and we look forward to welcoming you back again soon. Kind Regards, Frederic Gitzner Cluster General Manager

One of the best IBIS

Classificação TripAdvisor 4.0/5

thomasbX4899NK Negócios - Avaliação certificada TripAdvisor

The IBIS One Central is one of the Top Hotel inwards the IBIS Group. It acts like a 4 star hotel based on its comfort and staff. This is my standard hotel to choose for Dubai! One of the closest locations to the exhibition center. The small shop is providing all things you may need and the persons who run it are super friendly.

Dear thomasbX4899NK, Thank you for taking the time to share your experience with us. We are grateful that you took the time to share us your positive review of ibis One Central and we are truly pleased that we were able to meet your expectations. We are delighted to hear that you had an amazing stay as positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent place to stay during exhibition

Classificação TripAdvisor 5.0/5

andreastschanz2018 Negócios - Avaliação certificada TripAdvisor

A short stay for 2 nights, but remarkable conditions. Good and clean rooms, quiet area, excellent breakfast with wide range of food offered, excellent wok food during day and nighttime, friendly and helpful staff at reception.

Dear andreastschanz2018, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We value that you took the time to leave us a review on TripAdvisor. Hearing your feedback is important to us as it helps us find ways to always improve our guest service. We are pleased to hear that you are satisfied with your room and breakfast experience, the great hospitality of our staff and that you found the location of the hotel to an advantage. We are delighted that we were able to make your stay memorable. We wish you the best of safe travels always and hope to see you again soon at ibis One Central. Sincerely yours, Frederic Gitzner Cluster General Manager

Stay at Ibis One Central

Classificação TripAdvisor 4.0/5

Ogbola O Negócios - Avaliação certificada TripAdvisor

This is a very lovely and clean hotel. The rooms are a bit small but well arranged and clean. The front desk personnel are friendly and are willing to help. There's a small store downstairs that makes it easy to get some things like personal hygiene and toiletries. The breakfast was good and the chef was fantastic. It is a 3-star hotel and it wasn't short of that.

Dear Ogbola O, Thank you for sharing us your review on Tripadvisor. We are delighted to learn that you had an overall great experience at the hotel and that your expectations were met during your stay. We always endeavor in providing the best experience to our guests and we find satisfaction that we were able to offer you a quality stay. We look forward to welcome you in your next visit and we wish you the best of safe travels always. Sincerely Yours, Frederic Gitzner Cluster General Manager

Great Hotel

Classificação TripAdvisor 4.0/5

rha_1008 Couples - Avaliação certificada TripAdvisor

The hotel is conveniently located near the airport. It is near the train station so it is very easy to navigate Dubai via the metro. The room is spaced right and the breakfast is ok. Most of all the staff were hospitable and responsive to the needs of its guests.

Dear rha_1008, We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to leave us your positive feedback. We are very pleased to learn that you were satisfied with your experience during your stay. We value our guest’s reviews and rest assured that your feedback has been well acknowledged and shared with our team to enhance our guest experience. We hope that you will give us the opportunity to welcome you back in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

Best Ibis -Great

Classificação TripAdvisor 5.0/5

pjbraun Couples - Avaliação certificada TripAdvisor

Second sty at Ibis One in Dubai, and it is the best Ibis that we have stayed in. Rooms clean, staff pleasant, breakfast good. Shuttle service to the Malls a great additional service. Will stay there again next time.

Dear pjbraun, Thank you for taking the time to leave us a review following your stay and for choosing ibis One Central as your hotel of stay during your recent visit. We are pleased to learn that you had a satisfied experience at the hotel and that we were able to make you feel unique. Please know that exceptional service to our guest is something we endeavour and we are grateful that we were able to meet your expectations. We look forward to have the opportunity to welcome you once again on your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

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