Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,334 reviews

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Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,334 reviews

TripAdvisor Rating  4.5/5  1,538 reviews

Certificate of excellence 2024

Good hotel

TripAdvisor rating 4.0/5

david z Business - TripAdvisor review

Just one station away from schipol and close to train station . Nice big room on 11 floor with not the softest bed but good rain shower. Decent breakfast and a swift online check in and out. At good price as well. Did not have time to check anything else out.

Dear David, Many thanks for having taken the time to review your stay. It is delightful to know that our proximity to the train station and the convenience of our online check-in and check-out process contributed positively to your experience. We are also pleased that you appreciated the spaciousness of your room, as well as the quality of our breakfast offerings and the functionality of the rain shower. However, we note your comment regarding the bed comfort. While we understand that mattress preference can be highly personal, we strive to provide a restful sleep experience and will take your feedback into consideration. Our aim is to ensure that all aspects of our guest's stay meet their expectations. We are nevertheless pleased to hear that you found our pricing satisfactory, as we strive to offer competitive rates that reflect the high standards of Novotel Amsterdam Schiphol Airport. We hope that we can see you again in the future. Kindest regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Customer review rating 4.0/5

C B. Business - Confirmed reviews ALL

Quite a wait at check in, however checkout was better. Dinner in the restaurant was expensive but pretty ordinary.

Dear Guest, Thank you for taking the time to review your stay with us. We appreciate your positive view of our cleanliness and sustainable development initiatives. However, we regret to hear about your wait during check-in and understand that your time is valuable. Our team strives to make every process efficient and your experience has been taken into account for further improvement. Regarding the dining experience, we aim to offer quality meals and will look into your comments to ensure our offerings meet guest expectations. Additionally, we have noted your suggestion for tea cups in the rooms and will consider this in our continuous efforts to enhance guest comfort. It is heartening to know that despite some areas for improvement, you would still recommend Novotel Amsterdam Schiphol Airport to others. We are committed to ensuring our guests enjoy their stay and leave with a lasting positive impression. We hope to have the pleasure of seeing you again in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good stay

Customer review rating 5.0/5

Yanqin Business - Confirmed reviews ALL

Good feeling

Dear Guest, Thank you for such a great review. We are delighted to hear about your positive experience at Novotel Amsterdam Schiphol Airport, particularly your acknowledgment of our cleanliness standards and our sustainable development initiatives. It is gratifying to know that our efforts in these areas are resonating with our guests. Should you need assistance with any additional services in the future, our team is always on hand to ensure your stay is as comfortable and enjoyable as possible. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good business hotel,

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Hotel and staff, very good, My breakfast was not up to the standard of the hotel. I tried the pain au chocolat and the eggs + bacon. All of them were overcooked, both days in a row. Bread and cold buffet, nothing to say > OK.

Dear Guest, Thank you for taking the time to share your feedback. It is gratifying to hear that our hotel amenities and the service provided by our team met your expectations, reflecting the high standards we strive to uphold at Novotel Amsterdam Schiphol Airport. However, we regret that the breakfast offerings, particularly the pain au chocolat and the eggs with bacon, did not match the quality you anticipated. We take pride in offering a diverse and enjoyable breakfast experience and your remarks are taken seriously as we continually seek to enhance our services. We are nevertheless pleased to note your satisfaction with the variety within our breakfast buffet and appreciate your acknowledgement of our efforts in sustainable development, an integral part of our hotel's ethos. We hope to have the occasion to welcome you back. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Excellent location, great staff!

Customer review rating 5.0/5

Sanet Couples - Confirmed reviews ALL

We loved everything about this hotel. The rooms were superbly clean and well-sized, with tasty decor. The proximity to Hoofddorp Station was excellent. The friendliness and helpfulness of the staff were exceptional. We also enjoyed the spacious public areas, where we could relax. We would certainly stay here again.

Dear Guest, Thank you for such a positive review. We are thrilled that our easy booking system and immediate confirmation added to the convenience of your stay. It's gratifying to know that as a valued member of ALL – Accor Live Limitless, our loyalty programme met your expectations. The team here takes great pride in the cleanliness of our facilities and our commitment to sustainability, and we are pleased that our initiatives, such as the wooden keycards and towel reuse notifications, resonated with you. We are also happy to hear that the hotel's location and the helpfulness of our staff contributed to making your stay enjoyable. Our spacious public areas are designed for relaxation and we're glad you liked them. It would be our pleasure to have you return on another occasion. Very best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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