Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 695 reviews

Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4

Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  695 reviews

TripAdvisor Rating  4.5/5  619 reviews

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

All was very good staff were very very helpful and friendly

Dear James, Your kind words truly made our day! It’s a pleasure to know that everything from the room to our staff contributed to an enjoyable stay. We hope to see you again soon. With warmest regards, Markéta Nováková Deputy Manager

Customer review rating 5.0/5

Jana V. Business - Confirmed reviews ALL

as usually very good, friendly staf, clean room

Dobrý den, Jano, děkuji Vám za krásné hodnocení a plný počet bodů. Velmi nás těší, že Váš pobyt proběhl v příjemné atmosféře a že jste odjížděla spokojená. Budeme se těšit na Vaši další návštěvu. S pozdravem, Markéta Nováková Deputy Manager

Customer review rating 5.0/5

Jindrich K. Business - Confirmed reviews ALL

Very pleasant staff who took care of me throughout my stay. I also rate the wine bar restaurant very highly. The only minor drawback I noticed was the capacity of the parking spaces.

Customer review rating 4.5/5

Marian B. Business - Confirmed reviews ALL

My stay at the hotel was excellent. The check-in process was quick, I was pleasantly surprised with a room upgrade. The room was spotless, and the mattress was comfortably firm, ensuring a great night´s sleep. The bathroom was well equiped with plenty of useful amenities. Overall, I had a good experience and will definitely return in the future.

Dear Marian, Thank you so much for sharing such a thoughtful review. I’m delighted to hear that your stay felt seamless and that the little touches like your room upgrade and comfortable bedding added to your experience. Your kind words truly inspire our team and we very much look forward to welcoming you back on your next visit. With warmest regards, Markéta Nováková Deputy Manager

Customer review rating 1.0/5

Kopcewicz K. Business - Confirmed reviews ALL

Bed mattress and pillow were extremely thin. I might as well have been sleeping on plywood with a towel over it

Dear K., thank you for sharing your feedback. I’m truly sorry that your stay did not meet your expectations. We always encourage our guests to inform us immediately if any issue arises during their stay, so that our team can address it promptly and ensure a comfortable experience. Please rest assured that your comments are being carefully reviewed as we continue to improve our services. With warmest regards, Markéta Nováková Deputy Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 309 reviews 8.2/10 Location
  • 404 reviews 8.2/10 Room
  • 324 reviews 9.3/10 Service
  • 14 reviews 3.8/10 WiFi
  • 285 reviews 9.1/10 Breakfast
  • 156 reviews 8.6/10 Cleanliness
  • 71 reviews 5.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Ostrava