Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 768 reviews

Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4

Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  768 reviews

TripAdvisor Rating  4.5/5  616 reviews

Customer review rating 5.0/5

Tomasz Solo - Confirmed reviews ALL

Great location

Very well located, professional and friendly staff.

Customer review rating 4.5/5

Pawel Business - Confirmed reviews ALL

While the building is dated, it is clean and well maintained. The parking is a bit crowded and tight, but I managed to park an SUV. Very friendly staff, I got my room upgraded for free. Quite expensive though.

Great hotel

Customer review rating 5.0/5

Radosław Solo - Confirmed reviews ALL

Super hotel with fantastic location and very nice, very friendly nad very helpful staff. Breakfast was very tasty. Room spacious and very comfortable (thank you very much for upgrade, it was a very nice surprise for me).

Dear Radoslaw, thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us and that our team's friendly service made a positive impression. It is great to know that you appreciated the delicious breakfast and found your room to be spacious and comfortable. We are delighted that the upgrade added an extra touch to your experience. We hope to welcome you back for another memorable stay in the future. Best regards, Jiří Hnolík, general manager

Great Experience and Location

Customer review rating 4.5/5

Iryna Couples - Confirmed reviews ALL

Very friendly personnel, great location, nice room, very attractive benefits of ALL Accor membership

Dear Iryna, Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed our friendly service, great location, and comfortable room. It’s also fantastic to know that you appreciate the benefits of the ALL Accor membership. We strive to provide our guests with memorable experiences and excellent rewards, and your positive feedback makes it all worthwhile. We look forward to welcoming you back during your next visit! Warm regards, Jiří Hnolík, General manager

Superb hotel in great location

Customer review rating 5.0/5

Js, N. U. Couples - Confirmed reviews ALL

One night stay to visit Ostrava. The hotel greatly exceeded expectations. It was the best Mercure that we have ever stayed in. The grand building is in a very interesting and pleasant classic style, a bit reminiscent of Art-deco. It is very well maintained and clean. The standard room was very large, as was the ensuite bathroom. All the staff were very friendly and helpful, and spoke English. Breakfast was good. We also ate in the restaurant, which had good quality and interesting Czech dishes and served good local beer and wine. The staff were very attentive. We could have stayed an extra night just stay in the hotel!

Dear Mr. John, we very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jiří Hnolík, General manager

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Other web-users rate our hotel

  • 281 reviews 8.4/10 Location
  • 371 reviews 7.9/10 Room
  • 363 reviews 9.2/10 Service
  • 9 reviews 6/10 WiFi
  • 304 reviews 9.5/10 Breakfast
  • 141 reviews 9/10 Cleanliness
  • 71 reviews 4.9/10 Value

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