Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 440 reviews

Best price
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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A fine French and Vietnamese brasserie restaurant

  • "Business centre & copy/printing service available "

  • Free Wi-Fi & 24-hour room service

  • Located 3 minutes from railway station

  • "A range of 4-star quality facilities "

Our accommodation(s)

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Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.026066, 105.841901

Telephone
Fax +84 24 3944 8317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  440 reviews

TripAdvisor Rating  4.0/5  1,425 reviews

Certificate of excellence 2024

Well located. Helpful and friendly staff

Customer review rating 5.0/5

William Solo - Confirmed reviews ALL

Nice place to see Hanoi from

Accommodating staff

Customer review rating 5.0/5

Cristina Families - Confirmed reviews ALL

The hotel staff is very accommodating and hospitable. In addition, the place is located strategically in the Old Quarter.

Good location and comfy stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Overall experience is great however, im a bit concerned of the security of the elevator to the top floors as it does not require a card pass. Meaning anyone can use the elevator to go up to the other floors.

well located, good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is well located, nearby convenient stores and other attractions for visitors. The building is good, room is comfortable with good amenities. However, the restaurant is little bit small, become crowded when lot of guests had their breakfast, and the room inside is filled with the smell of food.

Excellent, professional and friendly service

Customer review rating 4.5/5

Torben Business - Confirmed reviews ALL

From start to finish and in all areas, an exceptional stay!!! The only point of criticism, which is significant for me, was the gym. Already on the second day, I pointed out that the treadmill was not working. I tried to use it twice afterwards, without any attempt to repair it, despite promises to do so. For me, it is crucial when choosing a hotel that I have the opportunity to go for a run during a hard work week.

Dear Mr. C., Thank you for taking the time to write your review and for choosing Mercure Hanoi la Gare for business week in Hanoi. It is great to hear that the location was convenient and that you found our service excellent, professional and friendly. At Mercure Hanoi la Gare, we are committed to providing every guest with a high level of service and a pleasant stay. We value feedback from all our guests as it helps us identify areas in which we can improve. Thank you again for your kind words and we look forward to welcoming you back soon. Nga Vo (Ms.) Front Office Manager

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Other web-users rate our hotel

  • 213 reviews 9.4/10 Location
  • 273 reviews 7.9/10 Room
  • 407 reviews 9.4/10 Service
  • 9 reviews 7.1/10 WiFi
  • 142 reviews 8.9/10 Cleanliness
  • 138 reviews 8.2/10 Breakfast
  • 118 reviews 6.1/10 Comfort
  • 9 reviews 1.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.