ibis Kassel Melsungen

Customer review rating (ALL Rating) 3.8/5 67 reviews

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ibis Kassel Melsungen - Image 1
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Am Buerstoss 2a, 34212 MELSUNGEN, Germany

Description

Hotel extras

  • Snacks and drinks served in the bistro 24 hours a day

  • 50 free parking spaces at the hotel

  • Free WIFI in all rooms and public areas

  • Only 0.6 miles (1 km) from highway A7

  • Cycling and hiking trails right next to the hotel

Our accommodation(s)

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Hotel location

ibis Kassel Melsungen

Am Buerstoss 2a
34212 MELSUNGEN
Germany

GPS:51.131545, 9.522808

Telephone
Fax +49 5661 739299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  67 reviews

Customer review rating 1.0/5

Taco M. Families - Confirmed reviews ALL

This is the worst, most worn-down Ibis hotel I have ever stayed in (and that includes Ibis Budget hotels). Both the exterior and interior are worn-down to a large extent. Hallways are dark and smell. The room had no air-conditioning and a window that could hardly open; the curtains are from the 60'ies. I found trash under the bed, and a moisture absorber (which is not good to begin with). The 3-person rooms is just a 2-person room with the beds moved to fit one single extra. That means the beds are in front of the electricity sockets and light switch; turned the lights on twice during the night by just moving in my sleep. One plus: parking is okay.

Dear Taco, Thank you for taking the time to share your feedback. We sincerely apologize your experience fell short of our usual standards. While our Ibis Sweet Beds and blackout curtains typically ensure restful stays, we regret any discomfort encountered. Extra fans are always available at reception to enhance room comfort, and our 24-hour front desk team stands ready to address any concerns immediately during stays. We appreciate your loyalty as a Classic member and will review your feedback regarding booking flexibility with our digital team. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Stan Meißner , General Manager

surprisingly good

Customer review rating 4.5/5

W. Business - Confirmed reviews ALL

This was somehow an unexpected nice stay at this hotel. Although the hotel level is mean, the atmosphere and the service was gentle and very kind. I felt very well hosted during this stay. Room large and clean, parking area huge and easy access.breakfast is okay.

Dear Guest, thank you for taking the time to share your experience at our hotel. It's gratifying to hear that our service left a positive impression and that you appreciated the spaciousness and cleanliness of our rooms, as well as the convenience of our parking facilities. We're also delighted to know you found our breakfast selection satisfactory. We take note of your comment regarding the breakfast options and would like to mention that our hotel strives to cater to a variety of tastes, though we understand there is always room for improvement. Please rest assured that we are continuously working on enhancing our guest experience, and your feedback is invaluable in this process. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Dagmar Weigand, General Manager

Other web-users rate our hotel

  • 128 reviews 9.3/10 Location
  • 219 reviews 4.4/10 Room
  • 164 reviews 9/10 Service
  • 11 reviews 2/10 WiFi
  • 135 reviews 3.3/10 Cleanliness
  • 103 reviews 7.6/10 Breakfast
  • 67 reviews 1.7/10 Vibe
  • 42 reviews 1.7/10 Amenities

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