ibis Kassel Melsungen

Customer review rating (ALL Rating) 3.8/5 62 reviews

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ibis Kassel Melsungen - Image 1
ibis Kassel Melsungen - Image 2
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Am Buerstoss 2a, 34212 MELSUNGEN, Germany

Description

Hotel extras

  • Snacks and drinks served in the bistro 24 hours a day

  • 50 free parking spaces at the hotel

  • Free WIFI in all rooms and public areas

  • Only 0.6 miles (1 km) from highway A7

  • Cycling and hiking trails right next to the hotel

Our accommodation(s)

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Hotel location

ibis Kassel Melsungen

Am Buerstoss 2a
34212 MELSUNGEN
Germany

GPS:51.131545, 9.522808

Telephone
Fax +49 5661 739299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  62 reviews

TripAdvisor Rating  3.5/5  350 reviews

Customer review rating 1.0/5

Taco M. Families - Confirmed reviews ALL

This is the worst, most worn-down Ibis hotel I have ever stayed in (and that includes Ibis Budget hotels). Both the exterior and interior are worn-down to a large extent. Hallways are dark and smell. The room had no air-conditioning and a window that could hardly open; the curtains are from the 60'ies. I found trash under the bed, and a moisture absorber (which is not good to begin with). The 3-person rooms is just a 2-person room with the beds moved to fit one single extra. That means the beds are in front of the electricity sockets and light switch; turned the lights on twice during the night by just moving in my sleep. One plus: parking is okay.

Dear Taco, Thank you for taking the time to share your feedback. We sincerely apologize your experience fell short of our usual standards. While our Ibis Sweet Beds and blackout curtains typically ensure restful stays, we regret any discomfort encountered. Extra fans are always available at reception to enhance room comfort, and our 24-hour front desk team stands ready to address any concerns immediately during stays. We appreciate your loyalty as a Classic member and will review your feedback regarding booking flexibility with our digital team. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Stan Meißner , General Manager

Not worth for money!

TripAdvisor rating 1.0/5

Jayaseeli TripAdvisor review

We booked this hotel for a late arrival for 1 night, after checking that they have a restaurant & a bar. However, on arrival we found no restaurant at all, also for snacks they sale just some diet biscuit bars. At the bar we were able to get some beers. Check-in were very slow as one was handing over to next person for the night. We were told it take time since 1 of them is new and take time, so asked us to sit and wait. We wanted to go to the room, rest and sleep instead we spend more than 45 mts. drinking beers until they are ready to check-in us.

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that your stay did not fully meet your expectations. Our bistro offers a selection of snacks and beverages available 24 hours a day, and while we do not have a full-service restaurant, there are dining options available within 1 km of our property. Regarding your arrival experience, we maintain high service standards during shift changes, and we appreciate your patience during this process. We hope you will give us another opportunity to provide you with a more satisfactory experience in the future. Best regards, Stan Meißner , General Manager

surprisingly good

Customer review rating 4.5/5

W. Business - Confirmed reviews ALL

This was somehow an unexpected nice stay at this hotel. Although the hotel level is mean, the atmosphere and the service was gentle and very kind. I felt very well hosted during this stay. Room large and clean, parking area huge and easy access.breakfast is okay.

Dear Guest, thank you for taking the time to share your experience at our hotel. It's gratifying to hear that our service left a positive impression and that you appreciated the spaciousness and cleanliness of our rooms, as well as the convenience of our parking facilities. We're also delighted to know you found our breakfast selection satisfactory. We take note of your comment regarding the breakfast options and would like to mention that our hotel strives to cater to a variety of tastes, though we understand there is always room for improvement. Please rest assured that we are continuously working on enhancing our guest experience, and your feedback is invaluable in this process. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Dagmar Weigand, General Manager

Good transit hotel

Customer review rating 4.5/5

Philip Couples - Confirmed reviews ALL

Fully satisfactory for our needs as transit hotel. Close to the highway at the entrance to Melsungen town. The twin bed rooms are large with the usual good Ibis chain beds. Several entrances along the hotel so you can place your car close to your room. Satisfactory breakfast which ks served from 6.30 hrs. Take your time to visit the cozy city center with its half timbered houses.

Dear Philip, Thank you for taking the time to share your feedback. We're delighted to hear that our proximity to the highway and the charm of Melsungen's city center contributed positively to your transit stay. It's wonderful to know you found our twin bedrooms spacious and the Ibis beds comfortable. We also appreciate your recognition of our breakfast service, which we strive to make enjoyable for our guests. We take note of your feedback regarding the room placement in relation to parking, and we're glad it added convenience to your stay. As for the city center, its half-timbered houses indeed make for a lovely visit, and we're happy you had the opportunity to explore. We look forward to welcoming you back. Kind regards, Dagmar Weigand, General Manager

Super stay

Customer review rating 5.0/5

Jackie L. Couples - Confirmed reviews ALL

Fine Roms and very good breakfast

Dear Jackie, We appreciate receiving your opinion concerning your recent stay. We're delighted to hear you enjoyed our comfortable rooms and the quality of our breakfast offerings. It's always rewarding for our team to receive such positive feedback. We would like to apologize if you encountered any difficulties with the WiFi connection. Our goal is to provide a seamless experience, and we regret any inconvenience this may have caused. Rest assured, we appreciate your input and continuously strive to enhance all aspects of our service. We hope to welcome you again. All the best, Dagmar Weigand, General Manager

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Other web-users rate our hotel

  • 123 reviews 9.2/10 Location
  • 212 reviews 4.6/10 Room
  • 156 reviews 9/10 Service
  • 12 reviews 1.6/10 WiFi
  • 126 reviews 3.2/10 Cleanliness
  • 101 reviews 7.6/10 Breakfast
  • 69 reviews 1.4/10 Vibe
  • 40 reviews 1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.