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ibis Oran les Falaises Hotel 3 stars

Customer review rating 3.4/5 326 reviews

ibis Oran les Falaises
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+ 11 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Airport 15 mins away (by car)

  • Located in the heart of Oran city

  • Free Wi-Fi access throughout the hotel

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

ibis Oran les Falaises

Avenue De Canastel
Route Des Falaises
31000
oran
algeria

Tel: +21341982300

Fax: (+213)41/590707

Contact email

Check-in from 12h00

Check out up to 12h00

  • ORAN BUS :  101/31 EL BAHIA

  • By plane

    ORAN ES SENIA At 15km / 9 miles

  • By train

    GARE ORAN At 5km / 3 miles

GPS :35.71447, -0.61473

Our accommodations

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double bed, Ocean Front

Accessible room
  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds Ocean front

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

RESTAURANT SUD & CIE

Type of cuisine: Mediterranean

The taste and colour of the south of Provence

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZ VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Oran les Falaises

100% genuine reviews from our guests

Find out more

ALL Rating 3.4/5

326 reviews

tripadvisor

TripAdvisor Rating 3.0/5

387 reviews

Bad hotel management

Customer review rating 3.4/5

Francois Business - 18/01/2020 Confirmed reviews ALL

Good morning First day : no towel found when i went out from the shower. Second day no hot water on the shower. And i did not get my reward points There will no be others days as i will switch to another hotel for my next stay in Oran as did most of my colleagues traveling there.

Dear Francois D., Thank you for taking the time to tell us about your experience at the ibis Oran les Falaises. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Be sur that we are taking the corrective actions according to your coment, we strive to provide a superior service experience for every customer; I would have liked to hear your claim during your stay in our hotel so that we can improve your experience among us, we are always available for our guests. Please be informed that the necessary was done for your reward points, you should get them soon, if not please contact me directly on my e-mail h6… We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Walid BELHACHEMI Adjoint de Direction

Bien

Customer review rating 3.4/5

Anonymous Business - 30/09/2019 Confirmed reviews ALL

Normal

Dissatisfied with the situation

Customer review rating 3.4/5

Atmane H. Business - 30/09/2019 Confirmed reviews ALL

Already sent my claims via mail

The worst IBIS I have seen in my life

Customer review rating 3.4/5

Abdelkrim H. Business - 25/09/2019 Confirmed reviews ALL

Rooms need service

Not a good experience

Customer review rating 3.4/5

Francois Business - 21/09/2019 Confirmed reviews ALL

The experience was not good as usual, i am a gold Accor member so i come again but probably next time i will switch to the 4 points nearby. Key point is lack of management. One day you have carpet for the shower, next day you don’t. On breakfast sometimes some key goods are missing like water, next day you have it... etc if you do not ask the welcome drink you do not get it, same for room upgrade. The bathroom is out of age with very low water pressure. Only sunray is the smile of the loby lady when leaving.

Disappointed

Customer review rating 3.4/5

Noura K. Families - 16/08/2019 Confirmed reviews ALL

General degradation of the quality of the service, not as expected from IBIS hotels. - couldn't pay using CIB card! - took a meal in your hotel and one of our guest was sick for 4 days! - breakfast... very very disappointed! - ...etc

Bad experience

Customer review rating 3.4/5

A. Families - 13/07/2019 Confirmed reviews ALL

I did reservation and online checking but when i arrived at 17h pm the room wasn't reserved and taken by another guest

Not good at all

Customer review rating 3.4/5

Mohammed B. Business - 27/06/2019 Confirmed reviews ALL

- Booking thriught Ebooking was done but arrived at the hotel there was no booking and reception argued thet they have issues with Ebooking ???; - Safe boxe not available ( It;s there but locked open)?? - At the breakfast not really available, baskets impty,..

Dear Mohammed b., Thank you for taking the time to tell us about your experience at the ibis Oran les Falaises. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Average comfort

Customer review rating 3.4/5

Prince Families - 15/06/2019 Confirmed reviews ALL

Rooms are small and smallest bathroom... Services is OK OK.. You have to ask all the time for anything like even towel or soap.. Location is good..

was in between

Customer review rating 3.4/5

Anonymous Friends - 12/05/2019 Confirmed reviews ALL

my satying was in between as waters were not come immediately although there were no clients.

Dear fathi m., Thank you for taking the time to tell us about your experience at the ibis Oran les Falaises. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very friendly staff and very quick service

Customer review rating 3.4/5

B. Families - 11/04/2019 Confirmed reviews ALL

Great all the above. Thank you very much for the experience

Unnecessarily blocking money on my debit card

Customer review rating 3.4/5

Harshadbhai D. Business - 09/03/2019 Confirmed reviews ALL

Hotel is not transparent to their loyal customer. This was our second stay at this hotel but hotel is not considering customer's interest. Hotel blocked money on my debit card and agreed to release it once I pay full amount when check-out but till this date blocked amount on my debit card is not released and I am unnecessarily spending time in follow up.

its a horrible stay.

Customer review rating 3.4/5

Fay W. Business - 09/03/2019 Confirmed reviews ALL

Its a horrible experience this time i stay in oran ibis, the rooms are too old, you can see rusty everywhere in the shower room, and a lot of dust on the wall in the room, the first 2 days stay at the fist floor even made me allergy on my body and face, and i had to change the room to upper floor. The first night when we checked-in there was no towel, and we called the service before we went to dinner, after we came back, we found towel just Randomly scattered on the bed, even its an express hotel, i guess the customers still need some resepct, and i didnt see it from oran ibis during this stay.

Neither

Customer review rating 3.4/5

Mouner M. Business - 04/03/2019 Confirmed reviews ALL

Thanks for your understanding, 02 situation I deal with, Wake up on early morning because of noise (maintenance next room). Waiting for long time to find Cofe cubs on break fast .

Friendly Staff

Customer review rating 3.4/5

Mohammad Q. Business - 03/03/2019 Confirmed reviews ALL

I always feel good whenever I stay in AccorHotels. Because they have very good security and friendly staff.

Still ok

Customer review rating 3.4/5

Anonymous Business - 02/02/2019 Confirmed reviews ALL

It’s always good to come back to ibis Oran even if there is some issues

Very good service

Customer review rating 3.4/5

Mohammad Q. Business - 02/02/2019 Confirmed reviews ALL

I always prefer to stay in Accor hotels . I always enjoy their service specially security and internet service

Customer review rating 3.4/5

Dr. A. Y. Business - 17/12/2018 Confirmed reviews ALL

It eas excellent.. and i hope you make a vip pass for us businessman so that tge registration will be autonatic.. Thank you

Poor hotel

TripAdvisor rating 3.0/5

meciamicumavori Business - 25/11/2018 TripAdvisor review

This hotel looks like many other Ibis Hotel around the world, but unfortunately they are not paying attention to the conditions of the room and specially they have a different idea of clean and healthy. All the rooms in my floor, the 4th, had a lot of problem to close properly, in fact many rooms have a door not closing properly with consequent safety risks and, moreover, the rooms are not too clean, my shower box was plenty of moulds.Very bad experience!!!

Dear meciamicumavori, Thank you for taking the time to comment your experience. We will talk about your comment with the housekeeping team despite the fact that all the joins have been redone and I am surprised to read about your shower box. On the other hand, the doors are closing and this is the first time I hear about this point. Maybe I did not understand well. Regards, Pierre Bignalet General Manager
Customer review rating 3.4/5

Anonymous Business - 15/11/2018 Confirmed reviews ALL

Bad check-in Extremely bad check-out Bar closes at 10:45pm Room very poor.

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