ibis Oran les Falaises Hotel 3 stars

I did reservation and online checking but when i arrived at 17h pm the room wasn't reserved and taken by another guest

- Booking thriught Ebooking was done but arrived at the hotel there was no booking and reception argued thet they have issues with Ebooking ???; - Safe boxe not available ( It;s there but locked open)?? - At the breakfast not really available, baskets impty,..

Rooms are small and smallest bathroom... Services is OK OK.. You have to ask all the time for anything like even towel or soap.. Location is good..

my satying was in between as waters were not come immediately although there were no clients.

Great all the above. Thank you very much for the experience

Hotel is not transparent to their loyal customer. This was our second stay at this hotel but hotel is not considering customer's interest. Hotel blocked money on my debit card and agreed to release it once I pay full amount when check-out but till this date blocked amount on my debit card is not released and I am unnecessarily spending time in follow up.

Its a horrible experience this time i stay in oran ibis, the rooms are too old, you can see rusty everywhere in the shower room, and a lot of dust on the wall in the room, the first 2 days stay at the fist floor even made me allergy on my body and face, and i had to change the room to upper floor. The first night when we checked-in there was no towel, and we called the service before we went to dinner, after we came back, we found towel just Randomly scattered on the bed, even its an express hotel, i guess the customers still need some resepct, and i didnt see it from oran ibis during this stay.

Thanks for your understanding, 02 situation I deal with, Wake up on early morning because of noise (maintenance next room). Waiting for long time to find Cofe cubs on break fast .

I always feel good whenever I stay in AccorHotels. Because they have very good security and friendly staff.

It’s always good to come back to ibis Oran even if there is some issues

I always prefer to stay in Accor hotels . I always enjoy their service specially security and internet service

It eas excellent.. and i hope you make a vip pass for us businessman so that tge registration will be autonatic.. Thank you

This hotel looks like many other Ibis Hotel around the world, but unfortunately they are not paying attention to the conditions of the room and specially they have a different idea of clean and healthy. All the rooms in my floor, the 4th, had a lot of problem to close properly, in fact many rooms have a door not closing properly with consequent safety risks and, moreover, the rooms are not too clean, my shower box was plenty of moulds.Very bad experience!!!

Bad check-in Extremely bad check-out Bar closes at 10:45pm Room very poor.

Reception was not of a greeting and welcoming mode. Stoned faced guys. Bathroom fan did not work. Water from the shower flooded the floor. Shower is missing a bottom seal. TV had no reception message. Breakfast was bland with few choices. No kettle/coffee in room.