Hotel Oran Bay By Accor 5 stars

Customer review rating (ALL Rating) 4.0/5 1,113 reviews

Hotel Oran Bay By Accor - Image 1
Hotel Oran Bay By Accor - Image 2
Hotel Oran Bay By Accor - Image 3
Hotel Oran Bay By Accor - Image 4
Hai Ibn Rochd, Nommé Route Des Falaises, B.P 7221, 31025 ORAN, Algeria

Description

Hotel extras

  • 30 minutes from Ahmed Ben Bella International Airport

  • Fitness centre, SPA and indoor and outdoor pools.

  • Two restaurants available in the property, with also Room Service.

  • 6 meeting rooms including a conference/seminar room and a wedding hall.

  • Free car park on two levels

Our accommodation(s)

Hotel location

Hotel Oran Bay By Accor

Hai Ibn Rochd, Nommé Route Des Falaises, B.P 7221
31025 ORAN
Algeria

GPS:35.71548821847674, -0.6094244199796726

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CANASTEL

Sample mouth-watering options from our restaurant's extensive all-day buffet. Fill up for a busy day exploring Oran.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,113 reviews

Customer review rating 1.0/5

Djamel G. Business - Confirmed reviews ALL

Very rude receptionist mainly Rihab. ATM with no cash but they ask for a cash guanrantee amount without prior notice. They do not understand online check in and the information we send before arrival. Beautiful building but no sign of hospitality.

Cher Djamel G., Nous vous remercions pour votre retour. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, notamment en ce qui concerne l'accueil et les informations sur les services disponibles. Vos remarques sont précieuses pour nous. Cordialement, Hotel Oran Bay Managed By Accor

Customer review rating 5.0/5

Zoheir T. Business - Confirmed reviews ALL

My stay was excellent from start to finish. The staff was welcoming, professional, and always ready to help. The room was clean, comfortable, and well maintained. The facilities and services met all my expectations, and the overall atmosphere was pleasant and relaxing. I truly enjoyed my experience and would gladly recommend this hotel to others. Thank you to the entire team for making my stay so enjoyable.

Cher Zoheir T., Nous vous remercions sincèrement pour vos commentaires élogieux concernant votre séjour à l'Hôtel Oran Bay Managed By Accor. Il est très gratifiant d'apprendre que notre personnel a su vous accueillir de manière professionnelle et que vous avez trouvé nos installations à la hauteur de vos attentes. Votre satisfaction est notre priorité et nous sommes ravis d'avoir contribué à rendre votre expérience agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement, L'Hôtel Oran Bay Managed By Accor

Customer review rating 2.0/5

Salih E. Business - Confirmed reviews ALL

I stayed two separate nights at the hotel. There was a thing or two I liked, but several things that should not expect to see in a hotel chain of high reputation.

Dear Mr. E., Thank you for sharing your feedback regarding your recent stay. We regret that certain aspects did not meet your expectations of our hotel. Your comments are valuable as we strive to enhance our services and maintain the standards associated with our brand. Best regards, Hotel Oran Bay Managed By Accor

Customer review rating 4.5/5

Leila D. Business - Confirmed reviews ALL

it was good, I noticed an improvement, especially the meal. I like the fresh mushroom served for the breakfast. but I think that the breakfast should be served before 6H30 especially for those who have early departure, room service for breakfast should be offered .

Chère Leila D., Nous vous remercions sincèrement pour vos commentaires positifs concernant notre équipe de réception et de navette. Nous sommes heureux que vous ayez apprécié les améliorations apportées aux repas, notamment le petit-déjeuner. Nous prenons note de votre suggestion concernant l'horaire de service et l'option de room service, et nous veillerons à en discuter avec notre équipe. Votre retour est précieux pour nous. Cordialement, Hotel Oran Bay Managed By Accor

Customer review rating 1.0/5

Shadman S. K. Business - Confirmed reviews ALL

Location is perfect however the hotel is a stain on Accor Group. Services are poor. Air Conditioning was not working for weeks and weeks. No Sparkling Water in all hotel. No Tea (english breakfast tea, geen tea, etc) available throughout hotel in restaurant and lobby bar, although mentioned in menu. Cleaning of furniture was poor. I have taken pictures of multiple items during my stay. Chairs were broken. Toilet had leakage in WC and showers. Tap water speed was very low and hard to use. The container supposed to have lotion was empty and remained empty even after complaints. The outdoor swimming pool was filthy full of dirt, garbage and no one on earth would want to touch its water. Worst stay ever in my 20 years of business trips.

Cher Shadman S. K., Nous vous remercions d'avoir pris le temps de partager vos impressions concernant votre récent séjour à l'Hôtel Oran Bay Managed By Accor. Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, malgré notre emplacement privilégié. Nous accordons une grande importance à la qualité de nos services et à l'entretien de nos installations. Vos commentaires sur la climatisation, la propreté et les manquements dans nos équipements sont préoccupants. Nous nous engageons à veiller à ce que les normes de propreté et de confort soient respectées. Il est inacceptable que vous ayez rencontré des problèmes de service, et nous prenons vos remarques très au sérieux. Nous vous remercions une fois de plus pour vos retours, qui nous aident à améliorer continuellement notre service. Nous espérons que vous nous donnerez une autre chance de vous accueillir dans le futur. Cordialement, Hotel Oran Bay Managed By Accor

Other web-users rate our hotel

  • 68 reviews 9.1/10 Location
  • 312 reviews 5.9/10 Room
  • 488 reviews 6.1/10 Service
  • 8 reviews 5.2/10 WiFi
  • 157 reviews 5.7/10 Cleanliness
  • 153 reviews 4/10 Food
  • 97 reviews 4.9/10 Comfort
  • 69 reviews 5.3/10 Breakfast

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