ibis Antofagasta

Customer review rating (ALL Rating) 4.3/5 1,223 reviews

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Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Pet-friendly hotel with additional charge

  • Special accommodations for people with reduced mobility.

  • 10 minutes by car to the bus terminal.

  • A 30-minute drive to Andres Sabella Airport

Our accommodation(s)

Hotel location

ibis Antofagasta

Av Jose Miguel Carrera 1627
1240000 ANTOFAGASTA
Chile

GPS:-23.659678, -70.401893

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Kitchen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,223 reviews

TripAdvisor Rating  3.5/5  733 reviews

It can improve

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

based on the price, most of the services (except personnel attention, which was great) can improve

AGRADABLE

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

ES AGRADABLE LA ESTADIA

Stay was good, shower door leaks water to the bathroom floor.

Customer review rating 4.0/5

Juanca Couples - Confirmed reviews ALL

Good service overall

Agradable

Customer review rating 4.0/5

Oscar M. L. Friends - Confirmed reviews ALL

Dormi gratamente, sin ningun ruido externo.

Estimado Oscar, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Julie Prestes Gerente General

Good location for what we wanted - good breakfast!

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Friendly staff but the hotel is looking a little tired and in need of refurbishment. Security in the hotel needs to be improved as access to the lobby, bar and breakfast area is uncheck. I nearly had my bag stolen while checking in. I would advise as the security situation in Antofagasta is not improving that this should be looked at as a matter of urgency.

Dear Matthew, Thank you for taking the time to tell us about your experience at the ibis Antofagasta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes General Manager

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Other web-users rate our hotel

  • 280 reviews 9.1/10 Location
  • 565 reviews 4.4/10 Room
  • 530 reviews 7.7/10 Service
  • 15 reviews 5.3/10 WiFi
  • 287 reviews 3.3/10 Comfort
  • 230 reviews 6.5/10 Breakfast
  • 199 reviews 5.6/10 Cleanliness
  • 131 reviews 4.2/10 Food

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