Grand Mercure Hanoi 5 stars

Name: Grand Mercure Hanoi - ALL
Address: 9 Cat Linh, Quoc Tu Giam, Dong Da, HANOI, 10000, VN
Telephone: +842432115757
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 521 reviews

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9 Cat Linh, Quoc Tu Giam, Dong Da, 10000 HANOI, Vietnam

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Grand Mercure Hanoi

Upscale hotel for business and leisure

Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discovered through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more.

Hotel extras

Contemporary design infused with Vietnamese elements.
Free WiFi is available throughout the hotel.
Enjoy the outsanding views from our rooftop bar.
Enjoy the delectable delicacies at our signature Vietnamese restaurant.

Our accommodation(s)

Room

Deluxe Room, 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room, Twin Beds

3 pers. max
27 m² / 290 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Grand Deluxe, King Bed, High Floor

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Grand Deluxe, Twin Beds, High Floor

3 pers. max
27 m² / 290 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Room, King Bed, High Floor, Lounge Access

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Room, Twin Beds, High Floor, Lounge Access

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Suite, King Bed, Lounge Access

3 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Presidential Suite, Lounge Access

3 pers. max
116 m² / 1248 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view

From NaN VND NaN VND Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Grand Mercure Hanoi

9 Cat Linh, Quoc Tu Giam, Dong Da
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

+84 24 3211 5757

+84 24 3244 4747

Railway station
Highway exit

HA NOI

Railway station

Access: 100 m / 0.06 mi 1 min walk

Shuttle

Additional charge

Shuttle scheduled

PHAP VAN

Highway exit

Access: 20 km / 12.43 mi 45 min drive

Shuttle

Additional charge

Shuttle scheduled

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

LOC-ALLY

The LỘC-Ally All-day Dining restaurant offers guess all day dining service, international cuisine and themed buffet. A vibrant atmosphere, a casual eatery where diners can grab a bite from over-the-world tastes with friends, family, and colleagues.

CÁT VỊ - Signature Restaurant

Our signature restaurant praises up the Asian gastronomy, offering the Vietnamese soul food and Asian fusion dishes, for the ones who loves food from garden to table. All the ingredients are carefully handpicked by our talented chefs.

EXECUTIVE LOUNGE

Indulge yourself in the authentic yet intimate Executive Lounge while experience our exclusive service from private check-in and out, breakfast buffet to evening cocktails and canapés.

VIVU SKY BAR

The VIVU Rooftop Sky Bar features the outdoor space on the highest floor of Grand Mercure Hanoi, provides intimate yet breathtaking views over the vibrant Hanoi and its hidden treasures.

VĂN's - The Lobby Lounge

VĂN's features wide selection of premium beverages with vibrant atmosphere right in the heart of the hotel. Treat yourself a good cup of coffee or enjoy an "after-work" drink while meeting your friends and business partner at our Lobby Lounge.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 324 m² / 3487.504 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 240

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 521 reviews

Wonderful hotel

Anonymous Business - 9/8/2024 Confirmed reviews ALL

I had a very good stay, thanks for everything. Hoe to come back soon!

Dear Mr. Frank Reginale Johannus Leo M., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

One of the best hotel in Ha Noi

Pb Business - 9/4/2024 Confirmed reviews ALL

This is my usual business hotel when I come to Ha Noi. Rooms are new and staff is very client-focused. I recommend this hotel for business stays in the Capital city.

Dear Mr. Paul Andre Omer B., Thank you very much for your kind review and choosing us as your preferred hotel during your business trips in Hanoi. We are delighted to know that you enjoy our new rooms and that our team's client-focused service meets your expectations. Your recommendation means a lot to us, and we are committed to continuing to provide you with exceptional stays whenever you are in Hanoi. We look forward to welcoming you back on your next visit. Warmest regards, Hannah Phan Guest Experience Manager

Missing things from our luggage..

Jacqueline A. Friends - 8/24/2024 Confirmed reviews ALL

The lack of accountability from the hotel is unacceptable. A hotel should be a place where guests feel secure, but this was not the case. I would strongly advise anyone considering a stay here to think twice, especially if you value your belongings and peace of mind. We will certainly not be returning to this hotel, and I urge others to be cautious

Good stay

Bo C. Business - 8/23/2024 Confirmed reviews ALL

Service was great, room was clean

Terrific stay as always

Andy T. Business - 8/19/2024 Confirmed reviews ALL

Every thing went swimmingly: the location even though is not near the lake but still within a 10 minute drive and walking distance to a lot of charming, Hanoian coffee and other shops, the service still warm and efficient, and the facilities still look brand new. Will definitely come back!

Dear Mr. T. Ba Khoi Nguyen, I wanted to extend my heartfelt thanks for your lovely review at Grand Mercure Hanoi. We are thrilled to hear that you enjoyed our warm service and brand-new facilities. Your positive feedback means a lot to our entire team, who work hard to ensure every guest has a memorable stay. We’re glad that our efforts and the newly updated facilities made your experience special. Your kind words are the best reward we could ask for. We look forward to welcoming you back in the future! Sincerely, Hannah Phan Guest Experience Manager

Web-users rating

Other web-users rate our hotel

212 reviews 8.4/10 Location
437 reviews 8.9/10 Room
563 reviews 9.3/10 Service
6 reviews 7.9/10 WiFi
282 reviews 9.7/10 Vibe
224 reviews 9.2/10 Amenities
156 reviews 8.3/10 Breakfast
149 reviews 8.5/10 Comfort

34 reviews 8.8/10 Location
101 reviews 9.2/10 Room
131 reviews 9/10 Service
53 reviews 9.7/10 Vibe
39 reviews 9/10 Amenities
38 reviews 9.1/10 Food
31 reviews 8.2/10 Breakfast
24 reviews 8.6/10 Comfort

22 reviews 8.3/10 Location
43 reviews 8.5/10 Room
57 reviews 9.3/10 Service
29 reviews 9.6/10 Vibe
26 reviews 9.2/10 Amenities
23 reviews 9.3/10 Cleanliness
16 reviews 8.7/10 Comfort
15 reviews 8.5/10 Breakfast

11 reviews 8.5/10 Location
13 reviews 8.6/10 Room
28 reviews 9.3/10 Service
12 reviews 9.7/10 Vibe
10 reviews 9.4/10 Amenities
10 reviews 9.2/10 Cleanliness
8 reviews 8.6/10 Breakfast
6 reviews 8.5/10 Comfort

5 reviews 8.6/10 Location
13 reviews 8.7/10 Room
18 reviews 9.5/10 Service
7 reviews 9.7/10 Vibe
7 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Grand Mercure Hanoi 5 stars Family friendly

Description

Hotel extras

Our accommodation(s)

Deluxe Room, 1 King Bed

Deluxe Room, Twin Beds

Grand Deluxe, King Bed, High Floor

Grand Deluxe, Twin Beds, High Floor

Executive Room, King Bed, High Floor, Lounge Access

Executive Room, Twin Beds, High Floor, Lounge Access

Deluxe Suite, King Bed, Lounge Access

Presidential Suite, Lounge Access

Hotel location

Access and transport

Hotel services

LOC-ALLY

CÁT VỊ - Signature Restaurant

EXECUTIVE LOUNGE

VIVU SKY BAR

VĂN's - The Lobby Lounge

Breakfast

Spa

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby

Grand Mercure Hanoi 5 stars