ibis Gaziantep Hotel 3 stars

Hi, staying Ibis Gaziantep more often. Bathrooms need a bit repair. Cleaning could be better.

the property is well located near a mall which makes is convenient. The rooms though small are clean and well maintained. However the service is extremely poor. The 15 min satisfaction gurantee that they proudly display is only for namesake

There was hair everywhere in the room.

Great location. Staff very helpful. Recommend it.

i like it very much. Breakfast excellent. i choose again.

We did not spend much time at the hotel and that was the reason we were checking for a low cost hotel in Gaziantep. As we did not have high expectations for a 3 star hotel, it was really fine. Location is good, staff is friendly enough. The aspects I did not like was regardless the double bed room we booked, it turned out to be twin beds joined as a double bed. Because it was very late hour and we were tired after the trip, we did not request for a room change, also we stayed another night at the same room for the same reason. Another fact I did not like was that the receptionist did not ask whether we wanted smoking or non smoking room, and when I told we want a non smoking room, the receptionist told us there was no request noticed in the reservation (we made through Agoda). Nevertheless, Yunus Bey (as far as I remember, night receptionist) had found us one non smoking room. After check out there was a storage room to leave your baggage which was free of charge. Havaş airport shuttle is crossing by the hotel while going to the airport (unfortunately, it does not drop you off from the airport to the hotel). We did not take breakfast as we wanted to try many foods of Gaziantep, but the dining area looked simply decorated and clean. As a person who is working at the hotels business, I would recommend Ibis Gaziantep hotel to my friends and family - for good location and basic travelllers' needs.

I have been staying here last two - three years and happy with it. easy to reach. close to the old city and a shopping centre nearby, safe and convenient. I would like to see more of the delicious Gaziantep food for breakfast. There are some but there can be more. Not to forget the inherent Gaziantep culture engrained in the pleasant personality of every Gaziantep person. Good to see more of the hospitality, kindness and welcoming attitude. Thanks for keeping up the good job.

Toilets and towels sometimes dirty, housekeeping while cleaning trows away the receipts needed. Not educated enough. The receiption staff is very polite unless they are not shifted from the partner Nova Hotel.

It was good. Very professional. Except you should find the way to get a pool of taxi which use GPS and know Gaziantep. Best. KAB

Your receptionist was very friendly and nice. The room was clean. Breakfast was great. They even gave us freshly squeezed orange juice. Lovely. We had pizza at night. Service was fast and the pizza was delicious. We had a satisfying experience.

Everything was fine maybe FO staff could be a little more helpful.

I had a bad experience with your hotel due to staff attitude (mostly): - They dont speak English and it's a shame for such an Accor brand hotel. - They dont have the friendly attitude or even a little smile on the face. - They dont accept my $ and they forced me to pay by VISA. - No welcome drink (I'm a silver member). - No late checkout (I'm a silver member). - A bad check in while I already did it through the iPhone app. I was comparing my stays in ibis Bahrain and Gaziantep and its a big difference in the whole experience. Not recommending it at all, that's why I left to another hotel and stays there 12 days cause the atmosphere in ibis is not as expected.

hassle free

i travel often due to business...hotel conditions are ok according to the price...rooms and hotel restaurant are clean enough, but i expect a little bit modern carpets and furnitures... there are better ibis hotels in turkey such as konya...

It was a great experience.