ibis Gaziantep 3 stars

Customer review rating (ALL Rating) 4.2/5 1,000 reviews

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Yaprak Mah. Istasyon Caddesi, No 78 SehitKamil, 27400 GAZIANTEP, Turkey

Description

Hotel extras

  • Free WIFI

  • Private indoor car park

  • Within walking distance of major sights

  • Large shopping mall nearby

  • On-site library and complimentary newspapers

Our accommodation(s)

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Hotel location

ibis Gaziantep

Yaprak Mah. Istasyon Caddesi, No 78 SehitKamil
27400 GAZIANTEP
Turkey

GPS:37.070592, 37.380654

Telephone
Fax +90 342 211 00 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

IBIS RESTAURANT

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,000 reviews

Customer review rating 4.0/5

Alpay K. Couples - Confirmed reviews ALL

Great Location !

Dear Alpay K., We very much appreciate your comments regarding your stay at the ibis Gaziantep. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.0/5

Lynzi B. Business - Confirmed reviews ALL

I am a vegetarian. I ordered a cheese toasted sandwich with chips. Salami was added to the sandwich, when I asked for a new sandwich without meat the staff took the sandwich to the kitchen and removed some of the salami and bought it back to me, with some bits of salami still visible . Disgusting behaviour, someone stuck their fingers into my sandwich and removed part of the meat and the rudely gave it back to me. I am a Gold member travelling with 9 clients. I booked and paid for all 7 rooms and I am unable to get a vegetarian sandwich, clearly described on the menu without someone putting their fingers in to pull part of the salami out. DISGUSTING. I shave stayed her for the past 3 years and book 7 rooms. They do not value customers. I stayed there the previous week also and they had no other vegetarian option. I will be staying at the Holiday Inn now, twice a year with my 9 clients.

Dear Lynzi B., Thank you for taking the time to tell us about your experience at the ibis Gaziantep. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Muhammed R. A. Couples - Confirmed reviews ALL

Best

Sayın Muhammed R. A., ibis Gaziantep ‘te gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Customer review rating 2.0/5

Selcuk Y. Families - Confirmed reviews ALL

The room was a little bit dusty so we slept with an open window to get some fresh air. Toilet was clean but we had a problem with the closet pushbutton, which was not always listening to do its work. The car parking is really a mess and you have to carefully drive out, the wall was already a lot painted from different cars because the turn is very sharp. But i have to admit that the sheets and towels were really clean and the personells are friendly.

Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili yorum yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,

Customer review rating 3.0/5

Marcus G. W. Couples - Confirmed reviews ALL

The hotel’s location is its strongest asset, and check-in was handled efficiently with a smooth pre-registration process. The staff were consistently friendly and helpful throughout our stay. Unfortunately, the room itself left something to be desired. The air conditioning circulated a noticeable smell of smoke, the in-room safe was non-functional, and the bathroom showed visible wear with crumbling plaster on the walls. For a chain with ibis’s reputation for reliable standards, this was disappointing. The most serious issue was noise: loud music with heavy bass continued until around 2:00 a.m., making sleep very difficult. This is not acceptable for any hotel, regardless of category. On a positive note, breakfast was good. Overall, this property would benefit from some renovation and better noise management. Suitable for a short daytime stopover, but not recommended for anyone who values a good night’s rest

Dear Marcus G. W., Thank you for taking the time to tell us about your experience at the ibis Gaziantep. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 982 reviews 9.4/10 Location
  • 1,588 reviews 6.7/10 Room
  • 1,839 reviews 9.2/10 Service
  • 1,473 reviews 9.1/10 Cleanliness
  • 822 reviews 3.8/10 Comfort
  • 328 reviews 8/10 Breakfast
  • 5 reviews 2.9/10 Bar

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