ibis Hamilton Tainui

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ibis Hamilton Tainui 3 stars

Customer review rating (ALL Rating) 4.5/5 88 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

  • Allsafe Accredited

Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

Telephone +64 7-859 9200

Fax +64 7-859 9201

Contact email

  • GO BUS:  CBD

  • By plane

    HAMILTON INTL APT At 14.5km / 9.01 miles - Shuttle paying

GPS:-37.785736, 175.282974

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

I-BISTRO

I-bistro offers contemporary New Zealand cuisine. Until further notice I-bistro will providing room service only between the hours of 7am-10pm, for the health and safety of all our guests the restaurant is closed.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Hamilton Tainui

100% genuine reviews from our guests

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ALL Rating  4.5/5  88 reviews

TripAdvisor Rating  4.0/5  1,121 reviews

excellent service

Customer review rating 5.0/5

Matthew M. Business - Confirmed reviews ALL

Stayed as part of the NZDF isolation team

Kia ora Matthew (NZDF), Thank you for your lovely feedback and the team misses you here. Have a great week. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Outstanding customer service

Customer review rating 4.5/5

Annabel Solo - Confirmed reviews ALL

A very warm welcome from the beginning and great service throughout my stay. The staff were helpful and accommodating of my dietary needs.

Kia ora Annabel. We hope you have settled well post your departure. Our Hotel Team were a fan of your post on social media and we humbly appreciate and thank you for the positiveness in regards to the managed isolation process. Hope to see you in Hamilton as a guest in the future. Take care and have a great week. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I spent two weeks at Ibis Hamilton Tainui during my isolation period. We were all welcomed with such big hearts and happy smiles. Every need was catered for, and staff went out of their way to make our stay a pleasant one. The meals were all great and the view across the Waikato was a welcome sight each day. On our departure we were given a very humbling farewell that really made me feel like I was finally home in Aotearoa.

Kia ora Nigel. Thank you for writing back to us and I proudly read your feedback during our Team briefing and we all pass on our gratitude. So pleased that you've settled in well and we look forward of you visiting us at the Mighty Waikato some time when we operate in the new normal. Have a great week ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Well located

Customer review rating 4.5/5

Wei K. G. Couples - Confirmed reviews ALL

Staff were helpful and friendly.

Kia ora Wei Kim G. Thank you for writing back to us and the team passes on their gratitude. So pleased that you've settled in well and we look forward of you visiting us at the Mighty Waikato some time when we operate in the new normal. Have a great week ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Owsame stay I love it thanks

Customer review rating 5.0/5

Krishnan Solo - Confirmed reviews ALL

Owsame stay I love it thanks to the ibis team

Kia ora Krishnan Thank you for writing back to us and the team passes on their gratitude. So pleased that you've settled in well and we look forward of you visiting us at the Mighty Waikato some time when we operate in the new normal. Have a great week ahead. All the very best also for your job hunt. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Excellent hospitality staff

Customer review rating 5.0/5

Vickneswaran M. V. Solo - Confirmed reviews ALL

The staffs were very compassionate and provide us a great hospitality despite with all the cautious measure needed .

Kia ora Vickneswaran Thank you for writing back to us and the team passes on their gratitude.It means a lot to us. So pleased that you've settled in well and we look forward of you visiting us at the Mighty Waikato some time when we operate in the new normal. Have a great week ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Great service friendly staff

Customer review rating 5.0/5

Alex Solo - Confirmed reviews ALL

Excellent staff

Kia ora Alex. Thank you for writing back to us and the team passes on their gratitude. So pleased that you've settled in well and we look forward of you visiting us at the Mighty Waikato some time when we operate in the new normal. Have a great week ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Basic and modern

Customer review rating 4.0/5

K. Solo - Confirmed reviews ALL

Did not exactly get much service from the hotel during the quarantine but the few occasions that they were needed, they have been exceptionally professional.

Kia ora Sperry Thank you for writing back to us and the team passes on their gratitude. So pleased that you've settled in well and we look forward of you visiting us at the Mighty Waikato some time when we operate in the new normal. Thanks once again for fixing the stuff in our room :) Have a great week ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Refreshing staff stunning service

Customer review rating 5.0/5

Michael P. Business - Confirmed reviews ALL

The staff where on top of there game I was very impressed The room extremely clean and homely have recommended it to several people Maddy the waitress in the evening was a cool chick that took pride in her work as with all staff thanks guys and girls Michael

Kia ora Michael So pleased to have had you on your recent stay and to learn your stay was a comfortable one. We read your comments in our daily team briefing and in front of Maddy- there were smiley faces. We trust your travel plan will bring you back to the mighty Waikato soon. Thank you for supporting local. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Well located, great stay

Customer review rating 5.0/5

Stacey R. Couples - Confirmed reviews ALL

From booking a room through check in an out service was excellent, great friendly staff, we will definitely be back again

Kia ora Stacey. So pleased to have had you on your recent stay and to learn your stay was a comfortable one. Loved to read that you'll be back again. We trust your travel plan will bring you back to the mighty Waikato soon. Thank you for supporting local. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

well located

Customer review rating 3.5/5

L. L. Business - Confirmed reviews ALL

good for business one night stay, price was excellence

Kia ora L.. So pleased to have had you on your recent stay and to learn your stay was a comfortable one. We would like to be made more aware on your cleanliness feedback to help us improve on. We trust your travel plan will bring you back to the mighty Waikato soon. Thank you for supporting local. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Quite rooms friendly staff

Customer review rating 3.5/5

Jo Business - Confirmed reviews ALL

3 Night stay - staff were friendly and helpful. Rooms were comfortable and quiet. breakfast options were expensive,

Kia ora Jo So pleased to have had you on your recent stay and to learn your stay was a comfortable one. I certainly read improve your breakfast option and could assure that this is work in progress with more variety. Barrister coffee is available at a cost from our bar. We trust your travel plan will bring you back to the mighty Waikato soon. Thank you for supporting local. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Great location. Friendly staff

Customer review rating 4.0/5

Josh Families - Confirmed reviews ALL

Satisfactory

Kia ora Josh. So pleased to have had you on your recent stay and to learn your stay was a comfortable one. Great to note the team looked after you. We trust your travel plan will bring you back to the mighty Waikato soon. Thank you for supporting local. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

comfortable

Customer review rating 3.5/5

Ollie Business - Confirmed reviews ALL

overall everything was quite comfortable. Restaurant was nice. Breakfast was good. Only issue was that I was surprised by my bill for the parking and this was not explained to me before hand.

Kia ora Ollie We're so pleased to have you with us on your recent stay and to learn it was a comfortable one. Apologies on the miscommunication in regards to your parking which is quiet limited and given the demand within the city. Our Valet option is a secured parking at the Hotel basement. We hope to see you back in the Mighty Waikato soon and thank you for supporting local. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Great stay at Ibis Hamilton

TripAdvisor rating 5.0/5

marriedsoon TripAdvisor review

Excellent staff who friendly, warm and so helpful! Room was clean and welcoming! Will definitely stay again! A big shout out to the valet who parked our vehicle, one of the female staff, and we didn't catch her name, you are awesome!

Great stay as per usual

Customer review rating 4.5/5

C H. Couples - Confirmed reviews ALL

We frequently stay here due to good location, cleanliness, pleasant staff and cost. Bed are very comfortable. Room temperature easy to adjust and quick to take effect. Close proximity to shopping centre, cinema, restaurants, casino.

Good Location

TripAdvisor rating 4.0/5

DonnaraeRD TripAdvisor review

Always pleasant place to stay, friendly staff and good location for catching the bus to attend the Chiefs game, however now need to reserve a car park when booking as only a small number of car parks available.

Kia ora DonnaraeRD. We're so pleased to have had you on your recent stay and to learn it was a comfortable one. What a game weekend of activity we've had and was great to be a part of bring Hamilton back to a buzz. We hope to see you back soon. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Best steak ever.

TripAdvisor rating 4.0/5

Tassiebelle TripAdvisor review

The service from staff at this hotel from reception, dining and valet parking was friendly and prompt. Everything is located on the first floor and the lifts are super fast. Large area with bar, outside seating and dining area. My husband had the best cooked steak, the way he likes it and tender, that he has ever had. Breakfast has a lot of options for $25 but some of the food was disappointing. Sloppy scrambled eggs, tough bacon and tired looking cheese. But croissants and little danishes were good. Rooms are small or maybe it was just the bed was big, king-sized. Be aware that Ibis charges $25 for valet parking on site. The value for the rrom was good, as was a special deal 30% off, included breakfast and we added the dinner deal of two courses and a beverage ($37 each).

Kia ora Tassiebelle. We're so pleased to have had you with us on your recent stay and to learn that it was an enjoyable one overall. Take the opportunity of our Pick and Mix offer next and get a discounted parking price and a great dinner meal value. Our Chef was all smiles when we shared your feedback on steak. Thank you. Please come and see us again soon. Have a fantastic weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Great over night getaway

TripAdvisor rating 5.0/5

Roslyn B Couples - TripAdvisor review

Great over night getaway, totally enjoyed our complimentary drink with our dinner at 50% off and breakfast included was a fantastic getaway experience without the expense. Always enjoy staying at Ibis in Hamilton, really lovely location on the river.

Kia ora Roslyn. You're most welcome again and great to have you with us on your return stay.So pleased to learn you're making the most of your Loyalty benefits. Have a great week. See you soon again. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Holiday break - December 2019

TripAdvisor rating 5.0/5

JohnKeno Families - TripAdvisor review

We stayed a total of 5 nights at Ibis Hamilton Tainui - (2 nights the week prior to Christmas and returning the following week to stay 3 more nights). We are pleased to reaffirm our rating of EXCELLENT for this hotel. Reception, Bar and Dining Room Staff are extremely professional and again throughout our stay they consistently offer hospitality to guests at a very high level. Individual Ibis hotel staff members who we would like to express our thanks to are: Rangi, Reece and Reeshma. Our sincere thanks for such a warm welcome back to Ibis Hamilton. John & Kaye

Kia ora JohnKeno. Were stoked to read of your recent stay and feedback and shared this during our team briefing. It indeed brought a lot of smile. So glad our team was part of your memorable stay with us. We will acknowledge and recognize our superstars you've mentioned. We wish you a Happy New Year from Team Ibis and have a great week. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Our most recent 20 reviews

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