ibis Hamilton Tainui 3 stars

Customer review rating (ALL Rating) 4.5/5 1,059 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

  • Allsafe Accredited

Our accommodation(s)

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Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785736, 175.282974

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MAAKONA

MAAKONA offers contemporary New Zealand cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,059 reviews

TripAdvisor Rating  4.0/5  1,125 reviews

Adequate but wouldn't stay again. Lovely staff

Customer review rating 2.5/5

Rose M. Friends - Confirmed reviews ALL

Such a small room! Annoyed to have to pay $32 per night for parking when I wrongly assumed it would be free

Kia ora Rose, Thank you for choosing to stay with us and for taking the time to provide us with your feedback, we appreciate it. We hope to welcome you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

Good location, quiet

Customer review rating 3.5/5

Kevin W. Couples - Confirmed reviews ALL

Slept well, good shower, central location

Kia ora Kevin, Thank you for taking the time to leave a review of your recent stay at ibis Tainui. We appreciate your feedback and are pleased to see that you scored us an 70 out of 100. We value all feedback from our guests as it helps us to continually improve and enhance the services that we offer. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future. Kind regards, Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

Great staff, reception, hospitality and cleaning staff.

Customer review rating 4.5/5

Robbie P. Business - Confirmed reviews ALL

Awesome manaakitanga by all staff. Beautiful breakfast.

Kia ora Robbie, Thanks so much for taking the time to respond to us with your feedback, we really appreciate it. We are pleased that you were happy with your stay and in particular with your breakfast in the restaurant! We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your comments are very valuable. We thank you for choosing to stay with us and look forward to welcoming you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Ibis Tainui Hamilton

Customer review rating 4.5/5

Matt Business - Confirmed reviews ALL

Staff were amazing. Super friendly and welcoming

Kia ora Matt, Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that you were happy with the friendly service you received during your stay. Our team works hard to ensure that guests feel welcomed and taken care of, so it’s great to hear that they were able to deliver on that during your visit. Your kind words mean a lot to us and we’re glad that we could make your stay a memorable one. Thank you again for your support and we look forward to welcoming you back soon. Kind regards, Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

Nice venue

Customer review rating 4.0/5

David E. Business - Confirmed reviews ALL

Great stay except for not being able to get a drink at the bar or meal in the restaurant due to a large booking. Was told to go down to restaurant at 7.00pm but when I went down there I was told by another staff member to go back to my room to order and then pick up when ready so I could eat in my room. I rang to order and was told it take an hour so I didn't bother (my choice). Valet parking nice option. Apart from conflicting staff advice the staff were very nice and I would stay again and hopefully get to have a meal and drink.

Kia ora David, Thank you for your feedback, we can only move forward on our journey to pursue excellence if our valued guests, such as yourself, share their thoughts with us, so thank you. We are grateful of your time and hope to see you again sometime in the future, Kind regards, Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

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Other web-users rate our hotel

  • 331 reviews 7.9/10 Location
  • 585 reviews 7.8/10 Room
  • 584 reviews 8.9/10 Service
  • 235 reviews 8.8/10 Cleanliness
  • 172 reviews 9.2/10 Breakfast
  • 117 reviews 5/10 Value
  • 102 reviews 9.1/10 Vibe

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