ibis Hamilton Tainui 3.5 stars

Customer review rating (ALL Rating) 4.5/5 2,379 reviews

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18 Alma Street, 3204 HAMILTON, New Zealand

Description

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

Our accommodation(s)

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Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785736, 175.282974

Telephone
Fax +64 7 859 9201

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAAKONA

Taste local flavors from a variety of tapas overlooking the Waikato River. Casual ambiance and vibrant shared spaces for everyone to use, not just hotel guests. Grab a drink or snack, sit back, relax and enjoy the stunning river view.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,379 reviews

TripAdvisor Rating  3.8/5  1,147 reviews

Customer review rating 5.0/5

Rebecca S. Business - Confirmed reviews ALL

Kia ora Rebecca, What a wonderful review - thank you!! It really is good to know that you enjoyed your stay- and especially the customer service. Thanks for taking the time to share your feedback - and the fantastic score, we\'re delighted you chose to stay with us! We can’t wait to welcome you back again soon for another amazing stay! Have a great day! Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 5.0/5

Judith H. Families - Confirmed reviews ALL

Kia ora Judith, Thank you so much for leaving us such a perfect score! We’re thrilled to hear that you had a wonderful stay with us and that we were able to exceed your expectations in every way. We strive to deliver exceptional experiences for all of our guests, and it’s great to know that we hit the mark for you. Thank you again for your kind words and we look forward to seeing you again soon! Have a great day! Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 4.5/5

Lisa J. Couples - Confirmed reviews ALL

Kia ora Lisa, Thank you for taking the time to leave such a positive review of your stay with us. We’re so pleased to hear that you had a great time and your positive comments are greatly appreciated and will be shared with our team. We look forward to the opportunity of welcoming you back for another memorable stay in the near future. Kind regards, Beverley Guest Relations Coordinator ibis Tainui Hamilton

Fairly basic room vastly overpriced at $326.80 plus $40 per night for parking

Customer review rating 3.5/5

Elizabeth Couples - Confirmed reviews ALL

Kia ora Elizabeth, Thanks for the feedback - I apologise for the mix up of room allocation, I can see that your booking states that you requested a twin and our sincere apologies for letting you down this time. I do hope that this was brought to our attention whilst you were staying with us and that the matter was quickly remedied. Please reach out to me directly on this email in future if you make another booking so that I can ensure that you are afforded the attention you deserve. Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 2.5/5

Letitia V. Business - Confirmed reviews ALL

Kia ora Letitia, Thank you for your feedback - I am so sorry to hear that the lifts were slow - and frequently in use and I apologise for the inconvenience caused. The Hotel Manager is aware of your comments and we appreciate your frustration - we will take learning about trying to schedule use of the lifts for the Housekeeping team. As for the lack of room service - our hotel ibis brand is typically a 3 star offering within the Accor group portfolio, (ibis Tainui is 3.5) and typically therefore we don\'t offer room service us such. We try to work around this by offering our guests a Grab n\' Go option. We will always try and deliver it to your room if requested, when we have the human resources to do this but take on board your feedback. Please ask for assistance next stay - we will always do our utmost to help. Thank you for sharing your comments - we truly appreciate it and hope to have the opportunity to regain your trust. Kind regards, Beverley Guest Relations Coordinator ibis Tainui Hamilton

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Other web-users rate our hotel

  • 802 reviews 7.9/10 Location
  • 1,340 reviews 7.6/10 Room
  • 1,423 reviews 9.1/10 Service
  • 12 reviews 5.3/10 WiFi
  • 555 reviews 8.8/10 Cleanliness
  • 430 reviews 9/10 Breakfast
  • 272 reviews 4.1/10 Value
  • 182 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.