ibis Hamilton Tainui 3.5 stars

Customer review rating (ALL Rating) 4.5/5 1,637 reviews

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ibis Hamilton Tainui - Image 1
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18 Alma Street, 3204 HAMILTON, New Zealand

Description

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard 1 queen and 1 single bed

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)
  • Views: City View
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785736, 175.282974

Telephone
Fax +64 7 859 9201

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 126 rooms
  • 6 rooms for people with reduced mobility
  • 24 connecting rooms
  • 126 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Russian
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

5 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 20.05 € 40 NZD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Limited Valet Parking

Additional charge

18 Alma Street, 3204 Hamilton, New Zealand

GPS:-37.785736, 175.282974

Parking information

  • On site
  • Indoor parking
  • Private
  • 42 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.8 ft

  • Parking pricing: 21.06 € 42 NZD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

MAAKONA

Photo out of - MAAKONA

Taste local flavors from a variety of tapas overlooking the Waikato River. Casual ambiance and vibrant shared spaces for everyone to use, not just hotel guests. Grab a drink or snack, sit back, relax and enjoy the stunning river view.

Cooking style
Healthy eating
Chef name
Claire Merrie
Capacity
80
Accessibility
Accessible service
18 Alma Street, 3204 Hamilton, New Zealand
Telephone +64 7 859 9200
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

Taste local flavors from a variety of tapas overlooking the Waikato River. Casual ambiance and vibrant shared spaces for everyone to use, not just hotel guests. Grab a drink or snack, sit back, relax and enjoy the stunning river view.

What could be better than unwinding, enjoying a cocktail, beer, wine or coffee on the fabulous balcony which overlooks the river? Enjoy tapa style food while savouring the view of the Mighty Waikato.

Start your day on a delicious note with an array of fresh and flavorful options awaiting you. From a variety pastries, cereals, and fresh fruit juices and hot dishes, our breakfast spread offers something to suit every palate. Bon appétit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,637 reviews

Customer review rating 4.5/5

Robyn G. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Acaccia N. Business - Confirmed reviews ALL

Customer review rating 5.0/5

John M. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Dwayne G. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Ronald D. T. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Dwayne G. Couples - Confirmed reviews ALL

Was loud outside till early hours with fireworks and Tonga supporters was the only let down

Customer review rating 3.5/5

Ronald D. T. Business - Confirmed reviews ALL

Nice relaxing environment, friendly staff and easy process

Customer review rating 4.0/5

Gene B. L. D. Business - Confirmed reviews ALL

Rooms were comfortable and the meals were great.

Customer review rating 3.0/5

M V. D. M. Business - Confirmed reviews ALL

Rooms are clean food is great and service really good, rooms are neat but the parking was a shocker @47 nzd per day and we could hear everything from our room from door slams to people talking in passage and flushing toilets.

Customer review rating 4.5/5

David B. Business - Confirmed reviews ALL

Comfortable stay. Breakfast was tasty, lots of options

Customer review rating 3.5/5

Philip B. Couples - Confirmed reviews ALL

Good location, pleasant bar. Would be nice to have comfortable chairs

Kia ora Philip, Thank you for your feedback, we can only move forward on our journey to pursue excellence if our valued guests, such as yourself, share their thoughts with us, so thank you. We are grateful of your time and hope to see you again sometime in the future, Kind regards, Beverley Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 5.0/5

L. M. L. Business - Confirmed reviews ALL

Always a good stay, although had a room on 2nd floor with no good view but this doesnt happen often, so all good.

Kia ora L., Great to see you back - I’m glad to hear you had a good stay, even though the view from your room wasn’t the best this time, the hotel was completely full. We appreciate your understanding and look forward to welcoming you back for another great experience! Best wishes, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 4.0/5

Kathleen W. Friends - Confirmed reviews ALL

Comfy and efficient

Kia ora Kathleen, Thank you for choosing to stay with us and for taking the time to provide us with your feedback, we appreciate it. I was glad to read that you enjoyed your stay and we thank you for your kind comments and your loyalty to Accor. We hope to welcome you back again soon. Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 4.0/5

Audrey D. H. B. Business - Confirmed reviews ALL

While I appreciate the room service offering, I found the requirement to collect the tray from the bar quite challenging. The trays are often heavy, particularly with plates and cloches, and carrying a glass of wine without a cover while operating the lift, swiping the room key, and opening the room door can be difficult and inconvenient. I would be happy to pay a reasonable service charge for meals to be delivered directly into the room. I believe this would significantly improve the guest experience and would recommend that you consider introducing this as an option.

Kia ora Audrey, Thank you so much for your kind words about your recent stay! The ibis brand sits within the Economy group offering within the Accor group portfolio, and as such typically don't offer room service us such. We try to work around this by offering our guests a Grab n' Go option. We will always try and deliver it to your room if requested, when we have the human resources to do this but take on board your feedback. I completely understand your concerns regarding the tray collection. It can indeed be a bit tricky to juggle everything while trying to get to your room. We appreciate your suggestion for a direct delivery service; it’s great to hear how we can enhance our guest experience. Your feedback is invaluable, and I’ll be sure to share it with our management team for consideration. Thanks again for taking the time to share your thoughts! Kind regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Charles R. Business - Confirmed reviews ALL

Good stay, all good looking. Only one thing and that is paying to the parking.

Kia ora Charles, Thanks for your feedback! I'm glad to hear you had a comfortable stay. I understand parking charges can be a bit inconvenient, and we appreciate your understanding. We hope to welcome you back soon! Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 4.0/5

Richard B. Solo - Confirmed reviews ALL

It was a comfortable stay. The room was great. Clean and well kept. The staff were friendly. Just a couple of dislikes. One revolves around parking. I'd prefer to self-park rather than valet, even if it costs the same. There were times where nobody was at the valet booth. Just a sign instructing you to go to the front desk to have the valet paged. The parking lot is literally a stone's throw away next to the hotel. Not a bother for me to retrieve my own car. Second dislike was the laundry. The machines require coins. I didn't have any local currency and wasn't about to go convert a few dollars just to do laundry. I ended up going to a self-service laundromat away from the hotel and was able pay with a credit card.

Kia ora Richard, Thanks for taking the time to share your thoughts. I’m dleighted to hear you enjoyed your stay and found your room comfortable and clean. It’s great to know our staff made a positive impression on you. I understand your concerns about the valet parking and the laundry situation. While we aim to provide a seamless experience, I appreciate your feedback regarding the valet availability. I’ll make sure to share your thoughts on the self-parking option with the team. As for the laundry, I’m sorry for the inconvenience with the coin-operated machines. We always strive to offer alternatives that suit our guests’ needs, and your experience highlights an area where we can improve. We truly value your feedback, and I hope we can make your next visit even better! Best regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 2.5/5

Michael T. Friends - Confirmed reviews ALL

Room was OK. Breakfast service was average. Ordered a flat white, was offered a cappuccino by two different staff who looked confused when I refused the wrong order. The order doesn't even sound similar.

Kia ora Michael, Thanks for sharing your thoughts. I'm sorry to hear of the coffee mix up at breakfast - that's not what we want our guests to experience and apologise. Your feedback is valuable to us, and we appreciate your input! Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 3.5/5

Louise L. Couples - Confirmed reviews ALL

Very poor sound proofing heard every door shut, every conversation of people walking past our room.

Kia ora Louise, Thanks for sharing your thoughts. I’m glad to hear you found your stay comfortable, however, I’m sorry to learn that noise from the hallway affected your experience. We appreciate your feedback and will certainly keep it in mind as we strive to improve. Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 3.5/5

Mitchell P. Business - Confirmed reviews ALL

Good location, clean and tidy rooms and facilities. Reception staff friendly, wait and bar staff not so much.

Kia ora Mitchell, Thanks for sharing your thoughts. I'm glad you enjoyed our location- we're so lucky to be right alongside the Mighty Waikato yet in the CBD. I appreciate your feedback about the wait and bar staff, and I’ll make sure to share this with our team to improve our service. Best regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 3.0/5

Karen P. Couples - Confirmed reviews ALL

Sufficient, not exciting. The amenities are really bare bones. Example: the night stands were too tiny to make use of. Face clothes and bath towels, but no hand towels. Tiny little bathroom with no counter or shelf for toiletries. Outrageous asking price for a continental breakfast. Expensive valet parking with barely an alternative.

Customer review rating 4.5/5

Noah V. O. Business - Confirmed reviews ALL

Everything was fantastically organised and easy to access, I was able to check in 45 minutes early which was great. Breakfasts in the dining room was very much worth it, and the lovely view of the river and bridge were a cherry on top. The only issue was the lack of affordable parking nearby, while valet parking is a good amenity, those of us staying and needing to get the car out multiple times a day struggled.

Customer review rating 4.0/5

Mark S. Solo - Confirmed reviews ALL

Sort your tv system out. Every other place allows apps or casting. Bizarre I had to watch terrestrial tv in this day and age.

Customer review rating 5.0/5

Claire K. Business - Confirmed reviews ALL

Friendly helpful staff, lovely outlook over the river, great breakfast

Customer review rating 4.5/5

Dallas S. Families - Confirmed reviews ALL

the facilities, food and ambience is great. The rooms are clean and very comfortable - love the blackout blinds. Easy walking around the city and along the river

Other web-users rate our hotel

  • 718 reviews 8.4/10 Location
  • 933 reviews 7.8/10 Room
  • 1,009 reviews 9.3/10 Service
  • 12 reviews 8.2/10 WiFi
  • 401 reviews 8.6/10 Cleanliness
  • 387 reviews 9.1/10 Breakfast
  • 256 reviews 8.2/10 Food
  • 219 reviews 5.3/10 Value

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