ibis Hamilton Tainui Hotel 3 stars

We frequently stay here due to good location, cleanliness, pleasant staff and cost. Bed are very comfortable. Room temperature easy to adjust and quick to take effect. Close proximity to shopping centre, cinema, restaurants, casino.

Forced to stay in Hamilton for 10 days awaiting Campervan repairs. Spent most of time in my room working on a writing project. Excellent room with a view suitable for this purpose

The staff were Amazing, they preempted my slight dissatisfaction with a coffee and made me a new one. They answered all of my questions clearly and kindly. They were brilliant with having my car ready and we're always friendly. The beds were soft, the room was dark and there wasn't much more I could ask for. The food in-house was yummy and the breakfast was Fantastic! Thank you.

This visit I did not get a good nights sleep - We were 778 and there was a banging of a pipe most of the night. Also our pillows were shocking - maybe our own fault as we usually bring our own

Extremely polite reception lady, arrived early and was able to check. everything super clean Thank you for everyone’s great work

Front line staff very welcoming, friendly...

Room was small but very clean and functional

My stay at the Ibis on 23/6 was fine. prompt courteous staff, clean well service rooms. The booking process was flawed and the resulting follow up "average"at best. I located the Ibis Tainui Hamilton website and made my booking on 17/6. later in the day I notice I had a USD charge for the room to my Visa which equated to about 1 1/2 times the NZ$ rate posted. I rang reservations and complained. Apparently only one person was authorised to handle such a refund and she wasn't working that day. I received an email from Norell Clay on 18/6 asking for the exact $ amount I had been charged. I passed this with the Visa receipt that day. On 22/6 I received an email from Norell saying she had "reached out to Agoda requesting a full refund and will keep in touch once she heard back". Today is 25/6 - No resolution or further contact.

I am a gold member but never seems to register on the system. Car was not ready but they go tit quick for me. Never had internet access until day 3. Meant to be complimentary as part of the my package. Staff were friendly

Dissatisfied with the parking options. We specifically filtered our hotel search with Parking selected. Paying to park a block away at Skycity is just a joke. Room was adequate, nothing exciting. Bed was a good size, Pillows were waay to thick. One of our room cards didn’t work the next morning. Breakfast was OK, mist of it wasn’t hot, and no one seemed to be able to get any toasters to work. Poor coffee. Service wasn’t great, no one told us anything on check-in, so didn’t know how to work the lift, had to ask about parking etc.

A single night for work in Hamilton - Ibis is an ideal no-frills corporate accommodation provider.

hotel room doors make alot of noise at night with people coming in late.

Decided to stay here with just 30mins to go, was so nice to go back to a normal Hotel. They had room for my ute & trailer. Had a nice dinner and drinks here too. Only thing was the doors are noisy and lots of guests just let their doors slam shut and some guests were quite noisy down the Corridors so i got woken 3 or 4 times during the night, ended up putting in earplugs at 3am. Would stay again though

Always pleasant place to stay, friendly staff and good location for catching the bus to attend the Chiefs game, however now need to reserve a car park when booking as only a small number of car parks available.

Stayed one night, rooms clean, food was very good.