Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.6/5 2,732 reviews

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Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3244 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,732 reviews

Customer review rating 4.5/5

Lorraine M. Families - Confirmed reviews ALL

Novotel Hotel, first grade staff service, clean comfortable room, parking and location excellent.

Kia ora Lorraine, Thank you for taking the time to leave such a wonderful review of your stay with us. We’re so pleased to hear that you enjoyed your time with us. Lorraine, as you scored us so highly, I have sent you an invitation to join our free loyalty programme. If you tick and accept the terms and conditions, this will entitle you to immediate discounts off future stays at all Accor hotels globally- and you can quickly earn a host of other benefits which include complimentary room upgrades, free welcome drinks and early check-ins and late checkouts. It also helps us to recognise that you are a loyal member and afford you the attention you deserve! I hope this is of interest to you. Thanks again for the great comments Lorraine– we are grateful of your time and hope to see you again sometime in the future. Have a great day! Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

D J. A. Couples - Confirmed reviews ALL

We received an upgraded room which was more spacious. Staff were friendly, bed was comfortable and room clean

Kia ora Mr. A., Thanks so much for your lovely feedback! I’m thrilled to hear you enjoyed your upgraded room - a great perk of Gold membership. It’s great to know you had a comfortable stay with us and found our staff friendly - we hope you'll be back to experience it all again soon! Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 5.0/5

Gloria M. Couples - Confirmed reviews ALL

We always love staying at Novotel Hamilton Tainui, From the first welcome phone call to the last friendly goodbye, the service and facilities are excellent.

Kia ora Gloria, I'm so pleased you enjoyed your stay! I hope the rugby delivered for you too! It's always a pleasure to have you stay with us Gloria, and look forward to the next time, Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 3.5/5

Chris M. Families - Confirmed reviews ALL

Ok. Due for refurbishment. Carpets a bit grotty etc. Expect better for price charged. Should be notified of limited parking prior to confirming booking and be able to confirm a spot. The concierge was very helpful wrt parking for us.

Kia ora Chris, Thanks for sharing your feedback. I'm glad to hear that overall you enjoyed our location and found our concierge helpful. We appreciate your comments about the carpet and parking, and we’ll certainly take your suggestions to heart as we continue to improve our services. Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 3.0/5

Kiriwaitingi R. Business - Confirmed reviews ALL

The room was ̄lovely and overlooked the river, but the bed was a let down. The bed and pillows were uncomfortable ane I woke with a very sore neck

Kia ora Kiriwaitingi, Thanks for sharing your feedback. I’m glad you enjoyed the lovely river view, but I’m sorry to hear the bed and pillows didn’t meet your expectations - we do have a pillow menu for guests and it's simply a case of calling Reception. I'm so sorry that you missed this information in your room. Please reach out to us on your next visit and we can provide you with pillows more suited to your needs. Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Other web-users rate our hotel

  • 729 reviews 8/10 Location
  • 1,216 reviews 8.2/10 Room
  • 1,487 reviews 8.8/10 Service
  • 14 reviews 2.2/10 WiFi
  • 458 reviews 7.5/10 Cleanliness
  • 441 reviews 8.2/10 Comfort
  • 416 reviews 7.3/10 Food
  • 324 reviews 8/10 Breakfast

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