Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.5/5 4,557 reviews

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ALLSAFE approved hotel

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Hamilton Tainui

7 Alma Street
New Zealand

GPS:-37.785992, 175.282622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,557 reviews

TripAdvisor Rating  4.0/5  1,557 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Rg Business - Confirmed reviews ALL

Room was well appointed. Comfortable too.

Kia ora Rachel, We would like to thank you for choosing to stay at the Novotel Tainui, we are glad to see that enjoyed your experience with us. We greatly appreciate your time and fantastic score - we look forward to welcoming you again soon. Have a great day! Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Really good

Kia ora Carl, Thank you so much for giving us top marks! We strive to deliver exceptional experiences for all of our guests, and it’s great to know that we hit the mark with you. We look forward to seeing you again soon! Have a great day! Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Nice, comfortable hotel.

Customer review rating 3.5/5

Nathan Business - Confirmed reviews ALL

Stayed 2 nights for business. Staff were great, room was comfortable. Parking was a little confusing, I feel that better communication would have helped, I was told that I had to book parking when booking the hotel, but was not given the opportunity and therefore had to park elsewhere. I booked parking at reception for the 2nd night but they couldn't find my booking which was frustrating. I was also charged a higher rate for my room than what I booked which lead to another frustrating experience.

Kia ora Nathan, Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read that you were underwhelmed with your recent visit. First of all I would like to apologise for the lack of communication relating to the parking situation here at Novotel. Being a CBD hotel, we have a very limited 40 on-site car spaces in our secure basement parking that require pre-booking. We also have limited complimentary spaces outside the hotel at the rear, however, these are first come first served. We direct people to the SkyCity car parking as it is very close to the hotel and of a similar price point for secure basement parking. We apologise for any inconvenience caused by this - please know we are actively searching for alternate solutions to expand options for our guests. I was concerned with your comments surrounding the price differential in that you may have been overcharged. Having checked your reservation, I can see that originally you made a reservation via the App on 14th September for a Superior King room, and it appears that you then cancelled that booking the following day and made a new one for an Executive King room- which is slightly more expensive. I hope that this explains the difference Nathan, however, please reach out to me on this email if you have any further queries. Again, please accept our sincere apologies for any confusion and be assured we will work harder moving forward to ensure we are meeting all our guest expectations. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Always a good stay here

Customer review rating 3.5/5

Phillippa Families - Confirmed reviews ALL

Love the staff here. Always so friendly and remembers you. Great food as always. Clean and comfortable beds. Central to all you need in Hamilton. I feel the the rooms are starting to get abit shabby though. Marks all over the walls, and carpet stains. All in all we will definitely continue to come and stay

Kia ora Phillippa, Thank you for your feedback, we can only move forward on our journey to pursue excellence if our valued guests, such as yourself, share their thoughts with us, so thank you. We are grateful of your time and hope to see you again sometime in the future, Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Very central to everything

Customer review rating 4.5/5

Julie Families - Confirmed reviews ALL

Very helpful friendly staff beautiful clean rooms

Kia ora Julie, Thanks so much for taking the time to respond to us with your feedback. We are pleased that you were happy with your stay and in particular with the standard of cleanliness and our friendly staff! We thank you for choosing to stay with us and look forward to welcoming you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

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Other web-users rate our hotel

  • 1,083 reviews 7.2/10 Location
  • 1,918 reviews 8.1/10 Room
  • 2,076 reviews 8.8/10 Service
  • 29 reviews 7.3/10 WiFi
  • 729 reviews 7.8/10 Cleanliness
  • 447 reviews 7.8/10 Breakfast
  • 322 reviews 5.6/10 Value

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