Novotel Hamilton Tainui Hotel 4 stars

Customer review rating 4.3/5 12,536 reviews

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Novotel Hamilton Tainui
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Hotel extras

  • River or city view, WIFI, work area, cable TV

  • Relaxed lobby bar, fitness centre, sauna

  • Modern Local Fusion Cuisine with choice of bars, cafés and restaurants nearby

  • Range of versatile conference rooms for effective events

  • ALLSAFE Accredited

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204
hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 King size bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with two double beds

  • Max. number of persons: 4
  • Area: From 29 / 312 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft

Superior Family Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
Rooms

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Menu (PDF)

Lunch

11:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRIDGES CONFERENCE BAR

Non contractual photo

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,536 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,454 reviews

Great rooms

Customer review rating 4.3/5

Lino S. Business - 20/10/2020 Confirmed reviews ALL

Parking was difficukt

Dear Lino, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager
Customer review rating 4.3/5

Porsha Families - 20/10/2020 Confirmed reviews ALL

Came with 3 children. Great service. Friendly staff. Clean room. Enjoyed our stay

Dear Porsha W., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton
Customer review rating 4.3/5

Janet M. Couples - 20/10/2020 Confirmed reviews ALL

We love staying at your hotel and will keep doing so. Staff excellent. However not having real milk in our room is awful, and next time will bring our own milk. The stuff provided taints the tea. Also the late evening room service meal was awful. Heavy, heaps of unnecessary chips, tasteless, soggy couldn't finish either the toasted sandwich or burger. Need something much lighter and refined at that time of night. As a 4-5 star hotel expect better. However we will be back.

Kia ora Janet, Thank you so much for taking the time to share your recent experience with us. We are currently reviewing our menu to align it as we head into summer so will share this with our Executive Chef to factor into his planning. Have an awesome day and long weekend, Nga mihi Toni Baker Food and Beverage Manager

Enjoyable Base

Customer review rating 4.3/5

Jo Families - 20/10/2020 Confirmed reviews ALL

Only really used the hotel to sleep and an occasional drink at the bar as we were busy sightseeing.

Dear Derek, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Great stay

Customer review rating 4.3/5

Anonymous Families - 20/10/2020 Confirmed reviews ALL

Wouldve liked the 2 rooms i booked to be next to each other.

Dear Tania, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager
Customer review rating 4.3/5

Andrew W. Couples - 19/10/2020 Confirmed reviews ALL

Was a very nice room hreatcstaff and fantastic food

Dear Andrew, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Lovely stay

Customer review rating 4.3/5

Sue J. Solo - 19/10/2020 Confirmed reviews ALL

I was staying on my own this visit so used room service for a light meal. Was lucky enough to be in one of the new rooms overlooking the river. Peaceful and quiet stay, sn was streaming into the room in the morning

Dear Sue J., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great Stay

Customer review rating 4.3/5

Dee Families - 19/10/2020 Confirmed reviews ALL

Only was there for a night, but room was clean, reception ladies very friendly and buffet brekky was sooo good!!!

Dear Davina E., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton
Customer review rating 4.3/5

Keri P. Couples - 19/10/2020 Confirmed reviews ALL

Overall really g except for the Sunday evening meal. In one word Unacceptable. Grilled fish salad and chips. Half plate chips and half salad about three ingredients and two small fillets no doubt from the freezer. I shouldHave returned it however I was having an operation the next day and I just thought oh what the heck so either your Sunday shift or whoever made it needs a good talking to or you’re mean you needs to change because it was really disappointing the rest of the time we were there the meals were great

Kia ora Keri, Thank you so much for taking the time out of your day to share your recent experience with us. Please let me start by extending my sincerest apologies for your dinner on Sunday. I can assure you that our plating of this meal is usually really awesome so i have copied in our Executive Chef who will look into this with the team. I am really glad to hear that the rest of your dining experiences were much better. Thank you so much, Toni Baker Food and Beverage Manager

Nice room. Central location.

Customer review rating 4.3/5

Rob T. Business - 19/10/2020 Confirmed reviews ALL

Good room with view.Enjoyed meal at restaurant that night.

Dear Rob T., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

As expected, top notch!

Customer review rating 4.3/5

Chris Business - 19/10/2020 Confirmed reviews ALL

Best located hotel in Hamilton CBD. All aspects are well presented and staff are only too keen to accommodate. Rooms and overall amenities cater to all requirements. The renovation and addition of the new entrance way adds to the customer experience on arrival. Nice touch of hand written card personalizes the aspect when entering my room. Bar and restaurant staff were very welcoming. Well done.

Dear Chris T., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with Shona and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great location, terrible parking issue which was the reason why we chose this hotel

Customer review rating 4.3/5

M Couples - 19/10/2020 Confirmed reviews ALL

We came to Hamilton to get some parts for our car. I specifically chose this hotel for secure parking and assumed that as we were in a premium room we would not have any issues. On check-in I was informed that there was not any parking available. So I asked if we could park at the front of the hotel and was informed that that was only for 15 minutes. When we left to go for dinner I noticed that at the front of the hotel four of the same cars in the same spots an hour later. We returned to the hotel at approximately 1230am. When I notice the cars were all parking at the front of the hotel, so I asked the staff member at reception why they were allowed to park there and he said they were early check outs. We came down for breakfast at 930am. Those cars were still there. I am furious that I chose your hotel for the parking and instead had to pay Skycity next door to securely park our car. Also found it disappointing that there was no minibar is such a high standard hotel.

Comfortable Room, Good Location

Customer review rating 4.3/5

Dave -. O. Business - 19/10/2020 Confirmed reviews ALL

Service was good. The room was comfortable. The views from the room were great.

Dear David G., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

An excellent guest experience

Customer review rating 4.3/5

Oonagh M. Business - 18/10/2020 Confirmed reviews ALL

Smooth check-in, comfortable room, excellent food and great service. The staff go above and beyond.

Dear Oonagh M., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Executive suites are well appointed

Customer review rating 4.3/5

Mark D. Business - 18/10/2020 Confirmed reviews ALL

I had the pleasure of having one of the new executive suites for a night. The décor and facilities are of high quality and the experience was brilliant. Very easy to work in room and also relax.

Dear Mark D., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Well satisfied with my stay.

Customer review rating 4.3/5

. Business - 18/10/2020 Confirmed reviews ALL

Clean modern room, friendly team and a very good restaurant.

Dear David B., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great Hotel

Customer review rating 4.3/5

Val Couples - 18/10/2020 Confirmed reviews ALL

This is a great hotel right in the city walk to everything. Great breakfast and very friendly staff.

Dear Paul K., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Comfortable New Rooms

Customer review rating 4.3/5

Stuart M. Families - 18/10/2020 Confirmed reviews ALL

We stayed in the new wing at the front of the hotel, as a family of 4.

Dear Stuart M., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for you're feedback around parking. please rest assured we are looking for further parking solutions and hope to have more parking options for our valued guests as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Fabulous Location!

Customer review rating 4.3/5

Aggie Couples - 18/10/2020 Confirmed reviews ALL

We invited friends to join us for dinner and they and us were not disappointed once again. Thank you Novotel for a most enjoyable stay.

Dear A H J., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great location by the river.

Customer review rating 4.3/5

Jonathan Business - 18/10/2020 Confirmed reviews ALL

Room as expected. A light in the bathroom flashing so needs to be changed. No ones fault. The breakfast... truely awful.

Dear Jonathan Philip D., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry you did not find the breakfast to your liking. I will pass these comments onto the Food and Beverage team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

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