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Novotel Hamilton Tainui Hotel 4 stars

Customer review rating 4.3/5 11,461 reviews

Novotel Hamilton Tainui
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+ 26 Services
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Hotel extras

  • River or city view, WIFI, work area, cable TV

  • Relaxed lobby bar, fitness centre, sauna

  • Modern Local Fusion Cuisine

  • Range of versatile conference rooms for effective events

  • Choice of bars, cafés and restaurants nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204
hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Contact email

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 King size bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with two double beds

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Family Room with 1 King or 2 Double beds

  • Max. number of persons: 4
  • Area: From 35 m² / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. Until further notice Restaurant on Alma will providing room service only between the hours of 7am-10pm, for the health and safety of our guests the restaurant is closed

Menu (PDF)

Lunch

11:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRIDGES CONFERENCE BAR

Non contractual photo

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,461 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,426 reviews

Well Located

Customer review rating 4.3/5

Jilly P. Couples - 05/04/2020 Confirmed reviews ALL

As it was the night before the complete lockdown it was a great relief to be able to stay as my husband had just been diagnosed with cancer and had to go for a Nuclear Scan in Hamilton at 8.00am on the first day of lockdown and we didn't want the stress of driving from Tauranga to Hamilton early in the morning. Having booked a week before I appreciated the staff taking the time to listen to our reasons for staying we had been in isolation completely for 3 weeks since his diagnosis. Room service was appreciated

Dear Mr & Mrs P., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do remember you from your stay and certainly empathise with the need to travel in such exceptional circumstances. From all of us here at Novotel Tainui, we wish you keep well and safe for the remainder of lockdown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Family Stay

Customer review rating 4.3/5

Anthonius K. Families - 29/03/2020 Confirmed reviews ALL

As the stay was with other family members for a weekend away and catch-up, but also to celebrate a birthday for my wife Janene. All in all from check-in to check-out the service from everyone was nothing but professional, courteous, and friendly. As Janene and I stayed at the hotel the same time last year (2019) and previous years also it is to be noted that all parts of the hotel have been well maintained and kept clean and tidy. The rooms are as they have been on previous stays, clean, tidy, well appointed and truly welcoming. it was nothing but a pleasure to stay at the hotel once again and will certainly stay again for what ever reason.

Dear Anthonius K., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is especially rewarding to hear Janene had an enjoyable birthday here with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Considering the renovations, staff at reception were very helpful. Parking and retrieving our car. Hastle free.

Customer review rating 4.3/5

Anonymous Couples - 29/03/2020 Confirmed reviews ALL

The hotel is well located in downtown Hamilton. The hotel is looking a little tired now. However overall, the service was great. Staff helpful, polite, engaging. Value for money. Would stay again.

Dear Roland W., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Good stay

Customer review rating 4.3/5

Sue H. Families - 29/03/2020 Confirmed reviews ALL

Enjoyed the stay and good service

Dear Sue, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Professional staff

Customer review rating 4.3/5

Beth Couples - 28/03/2020 Confirmed reviews ALL

In the midst of learning of the country's mandatory lockdown in just two days, the staff performed professionally, even as they surely worried about their own uncertain futures.

Dear Beth W., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services even in these uncertain times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great as always

Customer review rating 4.3/5

W G. Business - 27/03/2020 Confirmed reviews ALL

its nice being a regular visitor and seeing friendly faces when I return

Kia Ora G., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Stay was good I find the parking expensive,

Customer review rating 4.3/5

Rl Business - 26/03/2020 Confirmed reviews ALL

.

Dear Mr L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great stay

Customer review rating 4.3/5

Jennifer S. Friends - 26/03/2020 Confirmed reviews ALL

Stayed with 3 friends and went to the Roger Hall comedy "Winding Up". Had dinner before we went and dessert when we got back to the hotel. Staff very obliging particularly as we returned at 10pm and they still served us in the dining room.

Dear Jennifer S., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

My stay was ok, nothing exceptional

Customer review rating 4.3/5

Mark Business - 25/03/2020 Confirmed reviews ALL

Stayed for 2 nights to attend a training workshop external to the hotel. During that time I interacted with the front counter, bar and breakfast teams. In all cases the interactions were ‘ho hum’. From my point of view, there were great opportunities for the Novotel team members to build rapport with me. Unfortunately at no point did a single one of the numerous people I interacted with seem to want to take an active interest in me as a customer of the hotel. There were great opportunities to ask me about what bought me to the hotel, my thoughts on the hotel environment, where I was from or simply how my day had been etc etc. Instead, the team members just seemed to be going through the motions and were task focussed rather than customer focussed. Therefore from my perspective, I didn’t feel particularly valued as a customer.

Dear Mark C., Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Excellent hotel

Customer review rating 4.3/5

Geoff Friends - 25/03/2020 Confirmed reviews ALL

Welcoming, comfortable, friendly and relaxing.

Dear Geoffrey C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Comfortable hotel and good restaurant.

Customer review rating 4.3/5

Anonymous Friends - 24/03/2020 Confirmed reviews ALL

One night stay on way through to Taupo after a long drive so it was nice to find a modern, comfortable well located hotel.

Dear Eugene Q., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great service, great clean and comfortable room

Customer review rating 4.3/5

Janene Families - 24/03/2020 Confirmed reviews ALL

We had a lovely dinner and the staff were amazing (Brandon and Myanna). It was my birthday dinner with family with a lot of laughs. We stayed the night in a gorgeous room and had another wonderful breakfast the next morning.

Dear Janene K., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with Brandon, Myanna and the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Modern, clean and great location

Customer review rating 4.3/5

Sandy Couples - 23/03/2020 Confirmed reviews ALL

Staff very helpful

Dear Sandra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton
Customer review rating 4.3/5

Tina Families - 23/03/2020 Confirmed reviews ALL

Always nice place to stay feel welcome and friendly staff right down to the cleaners...

Dear Tina C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Always comfortable

Customer review rating 4.3/5

Joe D. Solo - 23/03/2020 Confirmed reviews ALL

Great location, well appointed, very helpful.

Dear Joseph D., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

god stay

Customer review rating 4.3/5

Tony Business - 23/03/2020 Confirmed reviews ALL

overnight stay

Dear Tony James Harvey C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Good spot

Customer review rating 4.3/5

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

Good spot to stay very friendly helpful staff

Dear Katrina A., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Always a good, consistent experience

Customer review rating 4.3/5

Nick K. Couples - 22/03/2020 Confirmed reviews ALL

Always like staying at the Novotel. Have stayed a lot over the past 8-years and the experience has always been excellent.

Dear Nick K., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Great service and large clean rooms

Customer review rating 4.3/5

Peter B. Solo - 22/03/2020 Confirmed reviews ALL

I come to Hamilton twice a year and stay at the Novotel or Ibiz both fun hotels In the case of the Novotel the room a good size clean front desk service was great and the breakfast was also very good

Dear Peter B., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Excellent stay in all aspects.

Customer review rating 4.3/5

Steve R. Couples - 22/03/2020 Confirmed reviews ALL

First Class. Staff very proffesional and helpful.

Dear Stephen R., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton
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