Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.6/5 2,716 reviews

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7 Alma Street, 3244 HAMILTON, New Zealand

Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3244 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Telephone
Fax +64 7 838 1367

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,716 reviews

Customer review rating 3.5/5

Leroy S. Families - Confirmed reviews ALL

Nice tidy room. Hallways are dated. Carparking can be naff, quite a few free ones round the back of building but FIFS. valet parking at 40 dollars a night is outrageous

Kia ora Leroy, Thanks for your feedback. I’m glad to hear you enjoyed our location and tidy rooms. I understand your concerns about the parking options and the valet fee and whilst we are in keeping with other CBD hotels, we appreciate your input and will take it into consideration as we continue to improve our services. Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 5.0/5

Carol S. Couples - Confirmed reviews ALL

Our last minute decision to stay here was perfect. Well located to loads of shops and restaurants, we were definitely pleased with this hotel.

Kia ora Carol, Thanks so much for your lovely feedback! We're thrilled to hear that you enjoyed your spontaneous stay with us and found our location convenient for shopping and dining. We hope to welcome you back sometime for another wonderful experience! Kind regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 0.5/5

Waimarama N. Couples - Confirmed reviews ALL

Terrible for the $460 1night stay. In house menu not much to choose from. Tempura fishn chips was horrible for $29. Not even rubbish bin liners in bins. No carpark had to park next door at sky city.

Kia ora Waimarama, I’m sorry to hear that your stay didn’t meet expectations. We appreciate your feedback about the menu options and the parking situation and apologise for the lack of parking availability during your stay. As you would be aware, there was a major sporting event in Hamilton and the hotel was at full occupancy with all the parks being pre-booked. I noted that you booked via our website, and whilst the parking information is shown there, I shall pass on your comments to try and make it more noticeable. Your comments are valuable as we strive to improve our guest experience. Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Paul S. Business - Confirmed reviews ALL

2 night stay for work, very comfortable and good central location Staff very friendly and helpful

Kia ora Paul, Thank you for choosing to stay with us and for taking the time to provide us with your feedback, we appreciate it. I was glad to read that you enjoyed your stay and we thank you for your kind comments and your loyalty to Accor. We hope to welcome you back again soon. Kind regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 3.5/5

Paea M. Families - Confirmed reviews ALL

All though payment was made prior to check out day was asked to pay again on check out. Miss communication between staff and not entered into system. Hopefully this didn't happen to anyone else.

Kia ora Paea, First of all, may I apologise unreservedly for the error on your account. It's very disappointing for us when things go wrong for our guests, especially our VIP members, and having looked into your booking, I can see there was clearly a mistake made at check-in by our team member - for which I am very sorry. I do hope that you enjoyed the other aspects of your time here with us. Once again, please accept our apologies and be assured that this is taken as an excellent learning opportunity for our team. Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Other web-users rate our hotel

  • 743 reviews 8/10 Location
  • 1,234 reviews 8.2/10 Room
  • 1,515 reviews 8.9/10 Service
  • 16 reviews 2.7/10 WiFi
  • 468 reviews 7.9/10 Cleanliness
  • 451 reviews 8/10 Comfort
  • 318 reviews 7.9/10 Breakfast
  • 248 reviews 5.5/10 Value

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