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Novotel Hamilton Tainui Hotel 4 stars

TripAdvisor rating 4.0/5 1,410 reviews
Novotel Hamilton Tainui
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+ 26 Services
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Room 1

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Hotel extras

  • River or city view, WIFI, work area, cable TV

  • Relaxed lobby bar, fitness centre, sauna

  • Modern Local Fusion Cuisine

  • Range of versatile conference rooms for effective events

  • Choice of bars, cafés and restaurants nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204
hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Contact email

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :   STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 King size bed

  • Max. number of persons: 3
  • Area: From 29m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with two double beds

  • Max. number of persons: 4
  • Area: From 29m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Family Room with 1 King or 2 Double beds

  • Max. number of persons: 4
  • Area: From 35m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite With 1 King Bed

  • Max. number of persons: 3
  • Area: From 59m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contempory fusion of Pacific Rim & European cuisine from 6.00pm daily, together with fine wines & friendly service to feast the spirit. Dine either indoors or alfresco on the balcony.

Lunch

11:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRIDGES CONFERENCE BAR

Photo non contractuelle / Strictly non binding

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,108 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,410 reviews

Great location

TripAdvisor rating 4.0/5

KowiNZel Family - 19/01/2020 TripAdvisor review

Great location - close to everything - park, lake front playground, museum, cafes and restaurant. Rooms are also clean and the staff are very welcoming and considerate. The hotel restaurant is surprisingly good too. Reasonably well set out breakfast buffet too with good selections of food.

Accommodating clean and comfortable. Staff very friendly and helpful.

Customer review rating 4.3/5

Bridget B. Couples - 16/01/2020 Confirmed reviews ALL

As above

Dear Bridget, Thank you for taking the time to provide us with your comments and we hope to be of service again in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

A great experience

Customer review rating 4.3/5

Andrew D. Couples - 16/01/2020 Confirmed reviews ALL

Great check in for late arrivals Very positive experience

Dear Andrew, Thank you for taking the time to provide us with your comments and we hope to be of service again in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Centrally located, clean, modern, comfortable rooms

Customer review rating 4.3/5

Anonymous Families - 16/01/2020 Confirmed reviews ALL

We enjoyed our short stay. The hotel is right next to the river walk and around the corner from many cafes and restaurants. It is very centrally located. It is also a short drive to the Hamilton Gardens, a must see. The rooms were nicely updated, with modern bathrooms and comfortable beds. The only reason I did not give the hotel a 10 was that the quality of the food at breakfast buffet did not warrant the cost. Not a deal breaker as there are many cafes around the corner. The staff were very friendly and helpful and we enjoyed our stay!

Dear Kara, Thank you for taking the time to provide us with your comments and we hope to be of service again in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Great hotel for local touring

TripAdvisor rating 4.0/5

dfall Couples - 16/01/2020 TripAdvisor review

The staff at the hotel provide an excellent level of customer service being both personable and professional. The rooms are reasonably sized and the breakfast provides a good spread. The restaurant menu is more than adequate for most people's needs and food is served promptly. There is valet parking available which operates well and the hotel is adjacent to a river and local shops including a large variety of restaurants. I will be recommending this hotel to friends.

mr

Customer review rating 4.3/5

W. Families - 15/01/2020 Confirmed reviews ALL

good

Dear Colin, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments your made and we hope to see you again at some stage in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Great stay as usual with minimal disturbance despite the extensive upgrades outside

Customer review rating 4.3/5

Paul L. Couples - 14/01/2020 Confirmed reviews ALL

Great stay as usual. We come for our anniversary each year and it's always good. The staff are friendly and provide a little something in the room as it's our special day which is a really nice touch.

Dear Paul, Thank you for taking the time to provide us with your feedback and for your continued loyalty to the hotel. We look forward to seeing your back again in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton
Customer review rating 4.3/5

Rachel Couples - 14/01/2020 Confirmed reviews ALL

We didnt get the room we requested sadly and ended up in a room with a double door to another room . This proved noisy as we could here the guests next door. Our shower wasn't cleaned properly from previous guest. Bed super nice

Dear Rachel, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments your made with regards to your stay. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated Once again, thank you for your loyalty to Accor and we hope to be of service again at some stage in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Welcoming, warm and an epic shower!

Customer review rating 4.3/5

Michelle R. Families - 14/01/2020 Confirmed reviews ALL

We will be back

Dear Michelle Thank you for taking the time to provide us with your feedback, it was great to read you enjoyed the shower in your guest room. We hope to see you again soon. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Mrs

Customer review rating 4.3/5

Liz R. Couples - 14/01/2020 Confirmed reviews ALL

When we arrived at the reception desk by a lady who seemed familiar, she too remembered us.. Our room was just what we needed- an easily accessible room for my walker/wheelchair,the room was very clean.

Dear Liz, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments your made and we hope to see you again at some stage in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Long Weekend Break

Customer review rating 4.3/5

Tim G. Couples - 14/01/2020 Confirmed reviews ALL

Overall it was good although the welcome amenities were lacking and as a Member I expected a little more.

Dear Tim, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments your made with regards the welcome amenities. We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your feedback on this is very much appreciated Once again, thank you for your loyalty to Accor and we hope to be of service again at some stage in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Nice venue and staff but breakfast very poor

TripAdvisor rating 4.0/5

Chris I Business - 14/01/2020 TripAdvisor review

The majority of my stay was great but for the terrible breakfast. I had a buffet cooked breakfast which was cold. the scrambled eggs and bacon were look warm at best. I will seriously consider not havong breakfast here in future.

Much better this time.

Customer review rating 4.3/5

Jerry F. Solo - 13/01/2020 Confirmed reviews ALL

Nice room, welcoming staff. Breakfast option is a little bit limited though.

Dear Yuzhou, Thank you for taking the time to provide us with your feedback, we very much appreciate your comments with regards the the breakfast options. We are constantly reviewing our F&B offering and we will continue to evolve the selection to ensure it meets the needs of all guests. Once again, thank you for the feedback and we hope to see you again soon. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Mr Alan B.

Customer review rating 4.3/5

Alan B. Couples - 13/01/2020 Confirmed reviews ALL

Very comfy with superb food and staff

Dear Alan, Thank you for taking the time to provide us with your feedback and we hope to see you again soon. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Everything was great from check in, dining, breakfast, wifi and fitness center.

Customer review rating 4.3/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Very enjoyable.

Dear Dennis, Thank you for taking the time to provide us with your feedback and we hope to see you again soon. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Convenient location, Excellent Customer Service

Customer review rating 4.3/5

Roche Couples - 12/01/2020 Confirmed reviews ALL

The staff at the Tainui Novotel were so welcoming and helpful. Great convenient location.

Dear Rochelle, Thank you for taking the time to provide us with your feedback and we hope to see you again soon. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Staff helpful

Customer review rating 4.3/5

Dr S. B. Families - 12/01/2020 Confirmed reviews ALL

Great experience, staff helpful. There were a few problems with restaurant when we ordered dinner. The bread wasn't what we ordered. Only problem was a false fire alarm.

Dear Dr B., Thank you for taking the time to provide us with your feedback, we very much appreciate your comments. Please accept our apologies for the lack of service your encountered from the F&B team and also the disturbance caused by the fire alarm. Once again, thank you for taking the time to provide us with your feedback and we hope to be of service again in the near future. Warm Regards Philip Hilton - General Manager Novotel Tainui Hamilton

Aircon problems

Customer review rating 4.3/5

Ed Families - 12/01/2020 Confirmed reviews ALL

Aircon was broken. The actual room temp would not go down even though the temp in the indicator had been put to coolest possible. Called staff to checked and came 10 mins after which is reasonable. The staff acknowledged the issue and went back downstairs to talked to the mgr in charge. Did not hear anything until i called again 45 mins later. Only then we were given another room. This was not acceptable as the room was HOT!!!

Kia ora Edwin. Happy New Year. Thank you for reaching out with your review. I'm so sorry that this stay wasn't the great and seamless experience you've hoped for. We have been able to identify an unusual system error in our BMS air condition control that was rectified during the day. This system controls the temperature gauge in rooms and suspect this could be a reason where the themostud did not communicate to any manual change made in few room. We're so sorry if the team did not revert back as they would have not been aware of the fault at the time however I agree that we should have promptly followed up with our guests and a learning here for the team particularly when guest travelling with kids and this being your return stay with us. Please be assured that we've since tested rooms and ensured to avoid a reoccurence. We do hope to see you again in Hamilton and should you choose to stay with us, please reply all to this email and we will ensure to look after you. Have a great week ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager

Good

Customer review rating 4.3/5

Mike C. Couples - 12/01/2020 Confirmed reviews ALL

The room was well appointed and spotlessly clean. I did not like the lillies at reception desk. The pungent ordour filled reception area and triggered a sneezing fit.

Dear Mike, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton - General Manager Novotel Tainui Hamilton

The experience was all good

Customer review rating 4.3/5

Stage Friends - 12/01/2020 Confirmed reviews ALL

I class Novatel as being a middle type of hotel with all that you need in it. It never wows you, but it is sufficient. Staff are always okay, but not exceptional. All in all it is a good middle of the road hotel to stay at.

Dear Rachel, Thank you for taking the time to provide us with your feedback, we very much appreciate the comments you made and we hope to see you again soon. Regards Philip Hilton - General Manager Novotel Tainui Hamilton
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