Novotel Hamilton Tainui 4 stars

Name: Novotel Hamilton Tainui Hotel | CBD hotel | ALL - ALL
Address: 7 Alma Street, HAMILTON, 3204, New Zealand
Telephone: +6478381366
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 4,557 reviews

Best price
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35 35 photos

7 Alma Street, 3204 HAMILTON, New Zealand

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Novotel Hamilton Tainui

Hotel that makes every moment matter

Make yourself at home in 4.5-star comfort at Novotel Hamilton Tainui hotel in the city centre. Start your day fresh with breakfast from the buffet in the light-filled restaurant or on the terrace adjacent to the Waikato River. Contemporary decor and natural light will make your room a haven whether you're visiting the Novotel Hamilton Tainui Hotel for business or leisure.

Make the most of your time in Hamilton and stay close to all the must-see attractions of the area with the Novotel Hamilton Hotel. Find dining, tourist attractions, scenic strolls along the river, and so much more are within your grasp. Explore dining and shopping options in the heart of Hamilton city nearby, or travel a little further afield to experience the wonder of the region's Waitomo Glow-worm Caves and Hobbiton movie set.

The perfect base for your Waikato holiday, Novotel Hamilton Tainui is conveniently location for anyone exploring the region. 20-minutes from Hamilton Airport, located on the banks of the Waikato River, and an easy stroll to attractions and activities.

All of us here at the Novotel Hamilton Tainui Hotel can't wait to meet you and help make your next holiday the best it can be. Speak to any of our friendly staff to help or learn more about our beloved city.

Philip HILTON, Hotel Manager

ALLSAFE approved hotel

Hotel extras

River-side and city-side rooms highlight the beauty of the region
Stylish restaurant and bar on site make getting a drink or a bite to eat easy.
Wi-Fi, work area, and cable TV included in each room.
Range of versatile conference rooms for effective events.
Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Superior Room with 1 King size bed

3 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: River side or City View

Room

Superior Room with two double beds

4 persons
29 m² / 312 sq ft

Bedding 2 x Double bed(s)
Views: River side or City View

Room

Deluxe Room with 1 king size bed

2 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)

Room

Superior Family Room with 2 double beds

4 persons
35 m² / 376 sq ft

Bedding 2 x Double bed(s)
Views: River side or City View

Room

Executive Room with 1 king size bed

2 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: River side or City View

Room

Executive Room with 2 double beds

4 persons
28 m² / 301 sq ft

Bedding 2 x Double bed(s)
Views: City View or River side

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

+64 7 838 1366

+64 7 838 1367

Railway station
Bus stop

HAMILTON TRAVEL CENTRE

Bus stop

Access: 1 km / 0.63 mi

FRANKTON RAILWAY STATION

Railway station

Access: 2 km / 1.25 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Good stay

Rg Business - 9/29/2023 Confirmed reviews ALL

Room was well appointed. Comfortable too.

Kia ora Rachel, We would like to thank you for choosing to stay at the Novotel Tainui, we are glad to see that enjoyed your experience with us. We greatly appreciate your time and fantastic score - we look forward to welcoming you again soon. Have a great day! Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Anonymous Business - 9/28/2023 Confirmed reviews ALL

Really good

Kia ora Carl, Thank you so much for giving us top marks! We strive to deliver exceptional experiences for all of our guests, and it’s great to know that we hit the mark with you. We look forward to seeing you again soon! Have a great day! Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Nice, comfortable hotel.

Nathan Business - 9/28/2023 Confirmed reviews ALL

Stayed 2 nights for business. Staff were great, room was comfortable. Parking was a little confusing, I feel that better communication would have helped, I was told that I had to book parking when booking the hotel, but was not given the opportunity and therefore had to park elsewhere. I booked parking at reception for the 2nd night but they couldn't find my booking which was frustrating. I was also charged a higher rate for my room than what I booked which lead to another frustrating experience.

Kia ora Nathan, Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read that you were underwhelmed with your recent visit. First of all I would like to apologise for the lack of communication relating to the parking situation here at Novotel. Being a CBD hotel, we have a very limited 40 on-site car spaces in our secure basement parking that require pre-booking. We also have limited complimentary spaces outside the hotel at the rear, however, these are first come first served. We direct people to the SkyCity car parking as it is very close to the hotel and of a similar price point for secure basement parking. We apologise for any inconvenience caused by this - please know we are actively searching for alternate solutions to expand options for our guests. I was concerned with your comments surrounding the price differential in that you may have been overcharged. Having checked your reservation, I can see that originally you made a reservation via the App on 14th September for a Superior King room, and it appears that you then cancelled that booking the following day and made a new one for an Executive King room- which is slightly more expensive. I hope that this explains the difference Nathan, however, please reach out to me on this email if you have any further queries. Again, please accept our sincere apologies for any confusion and be assured we will work harder moving forward to ensure we are meeting all our guest expectations. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Always a good stay here

Phillippa Families - 9/28/2023 Confirmed reviews ALL

Love the staff here. Always so friendly and remembers you. Great food as always. Clean and comfortable beds. Central to all you need in Hamilton. I feel the the rooms are starting to get abit shabby though. Marks all over the walls, and carpet stains. All in all we will definitely continue to come and stay

Kia ora Phillippa, Thank you for your feedback, we can only move forward on our journey to pursue excellence if our valued guests, such as yourself, share their thoughts with us, so thank you. We are grateful of your time and hope to see you again sometime in the future, Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Very central to everything

Julie Families - 9/28/2023 Confirmed reviews ALL

Very helpful friendly staff beautiful clean rooms

Kia ora Julie, Thanks so much for taking the time to respond to us with your feedback. We are pleased that you were happy with your stay and in particular with the standard of cleanliness and our friendly staff! We thank you for choosing to stay with us and look forward to welcoming you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

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Web-users rating

Other web-users rate our hotel

1,083 reviews 7.2/10 Location
1,918 reviews 8.1/10 Room
2,076 reviews 8.8/10 Service
29 reviews 7.3/10 WiFi
729 reviews 7.8/10 Cleanliness
447 reviews 7.8/10 Breakfast
322 reviews 5.6/10 Value

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See the hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.