Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.6/5 2,678 reviews

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Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Room 1

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3244 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,678 reviews

Customer review rating 4.0/5

Peter R. Couples - Confirmed reviews ALL

Kia ora Peter, Thanks for sharing your experience. I’m glad to hear you had a comfortable stay. I totally understand how inconvenient it can be to not have a proper place to change, especially when you're on the go. Having checked your reservation, I can see that you checked in at 12.30 midday, and normal check-in is 2.00pm - which constitutes an early check-in. I'm not sure if you needed access to your room earlier than that, but I can not see any communication along those lines. As a Gold member, one of your complimentary benefits is either an early check-in, or a late check-out - subject to availability, and we really try our best to accommodate this wherever we can. I am sorry if this wasn't possible for you on the day of check-in Peter - please just drop us a line next time and we will try to make it happen. The reason the restaurant was unable to charge to your room was the fact that an extra booking was made, and no credit card had been taken to guarantee charge backs. I'm sorry for the inconvenience caused Peter, we ought to have spotted that when the extra night was booked. As for the room key issue, I appreciate your feedback and will pass it along to our team. We strive to make every stay seamless, and your insights help us improve. We hope to welcome you back soon for another enjoyable visit! Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Hewa T. Families - Confirmed reviews ALL

Kia ora Hewa, Thanks for sharing your experience! We're thrilled to hear you enjoyed our convenient location and found your room to be clean and comfortable. We hope your son enjoyed his swimming event and look forward to welcoming you back soon! Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Dawson D. Business - Confirmed reviews ALL

Kia ora Dawson, Thanks for sharing your experience! We're thrilled to hear you had a comfortable stay and enjoyed our great location. We hope to welcome you back for another restful night in the future! Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Mohamed B. A. S. Business - Confirmed reviews ALL

Kia ora Mohamed, Thanks for your wonderful feedback and great score! We are definitely lucky with our central location here in the CBD and I'm pleased it worked well for you. We hope you'll return next time you visit the Mighty Waikato! Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Eli T. Couples - Confirmed reviews ALL

Kia ora Eli, Thanks for your kind words about our friendly staff - Ihave passedon your compliments to the valet you mentioned. I appreciate your feedback about the front desk availability. We’re always looking for ways to improve, and your experience helps us in that effort. We hope to welcome you back soon! Kind regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Other web-users rate our hotel

  • 714 reviews 8.2/10 Location
  • 1,161 reviews 8.1/10 Room
  • 1,407 reviews 8.8/10 Service
  • 9 reviews 3.6/10 WiFi
  • 442 reviews 7.7/10 Cleanliness
  • 408 reviews 6.9/10 Food
  • 353 reviews 8.2/10 Breakfast
  • 243 reviews 5.6/10 Value

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