Information message

Novotel Hamilton Tainui Hotel 4 stars

Customer review rating 4.4/5 15,355 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Hamilton Tainui
See on a map
+ 23 Services

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTON Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

LOBBY BAR

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE BRIDGES CONFERENCE BAR

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

15,355 reviews

TripAdvisor Rating 4.0/5

1,497 reviews

Good

Customer review rating 4.5/5

Desmond B. Families - 19/09/2021 Confirmed reviews ALL

Good as usual

Kia Ora Desmond, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was lovely to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Location was nice overlooking the Waikato River. The service was okay.

Customer review rating 3.5/5

John M. Business - 19/09/2021 Confirmed reviews ALL

Nice room and nice views. However my team were working night shifts and didn’t appreciate all the noisey house maids outside in the corridor waking us up with their laughter and banter. This happened on a few occasions during our 8 days stay. Also when they did clean my room, they would forget to replace items like towels and plates/cutlery.

Kia Ora John, Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Good stay

Customer review rating 5.0/5

Daniel Solo - 18/09/2021 Confirmed reviews ALL

front desk was awesome great customer service!

Kia Ora Daniel, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with Kaitlin who checked you in, and our team. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great location.

Customer review rating 5.0/5

Brodiez Solo - 18/09/2021 Confirmed reviews ALL

Solo trip, felt safe and secure in hotel and hotel surroundings.

Kia Ora Neville, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Central hotel, great room with view

Customer review rating 4.5/5

James Couples - 17/09/2021 Confirmed reviews ALL

Overall very happy with stay - Staff accommodated our room requests for a bath which my pregnant wife hugely appreciated.

Kia Ora Seth, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I am so glad the team were able to accommodate the bath request for your wife. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming back if you are in Hamilton in the near future. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton
Customer review rating 4.0/5

Alison W. Couples - 17/09/2021 Confirmed reviews ALL

Great as usual...

Kia Ora Alison, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was lovely to welcome you back to the hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Nice room, good sleep.

Customer review rating 3.5/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

On both visits to the restaurant our meals were brought to the table before the cutlery. Cooked breakfast was brought out straight after the continental , should have been brought out after I had finished eating my cereal.

Kia Ora Aaron, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback regarding your room. I will share your comments with our restaurant team, thank you again for sharing your experience. We hope to see you again on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Had a good night at the casino located close to Novotel

Customer review rating 4.5/5

Paul N. Couples - 16/09/2021 Confirmed reviews ALL

After being in lock down for a couple of weeks it was a real treat to come here and relax in style with everything at our door step.

Kia Ora Paul, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to welcome you back to the hotel. It is always a lovely to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to see you again on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Well done again 👏 👍

TripAdvisor rating 4.0/5

desbriggs2020 15/09/2021 TripAdvisor review

Well looked after the time we got There and service we received was Pretty pleasing at this particular time. We found that we couldn't access the door at the back door so we could go that way to access the Street. Thanks again.

Excellent service as always

Customer review rating 5.0/5

Bert Solo - 14/09/2021 Confirmed reviews ALL

What can I say, always a great place to stay

Kia Ora Robert, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

awesome staff

Customer review rating 4.0/5

Anonymous Business - 13/09/2021 Confirmed reviews ALL

all the staff we encountered in our 3 night stay were very friendly and welcoming whilst maintaining all covid safe precautiona

Kia Ora Janine, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Perfect place to stay.

Customer review rating 5.0/5

S. Couples - 12/09/2021 Confirmed reviews ALL

Everything was amazing. I only have a small issue with one thing. Ordered the soup of the day and the duck fried potatoes during the day and it was absolutely delicious. Then Ordered again at night and it definitely wasn't the same. Wasted money and didn't end up eating it. Was so disappointed. Other then that everything was amazing. Staff are great with service.

Kia Ora Rhe, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to hear you had a positive stay with us. I do apologise regarding your experience with your meal and can look into this for you, thank you for your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Not with $200 a night

Customer review rating 1.0/5

Marianne A. J. Business - 11/09/2021 Confirmed reviews ALL

The bathroom had a really bad smell....drains. We had to cover the drains with a wet face cloth. The coffee and sugar must have been there since before lockdown as it was rock hard. We are in Hospitality and always strip the room to help housekeeping The king mattress was very stained and only had a single bed matress cover. Very upset that we slept on this. Yuk !! Be observant of miss-matching glasses and mugs. This shows lack of attention to detail . For $200 a night this is not acceptable. Especially for such a big organisation who professes to be a prestigious hotel group.

Kia Ora J. & Marlanne, Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problems you have listed below and prevent future occurrence. If you wished to discuss this further please do not hesitate to reach out to me directly on h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Good view, very comfortable bed.

Customer review rating 4.5/5

Harriet Business - 02/09/2021 Confirmed reviews ALL

Was a good place to stay when I couldn't go home. Food was yum, and the bed was very comfortable. The couch was good, but not the most comfortable.

Kia Ora Harriet, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Comfortable nice stay

Customer review rating 4.5/5

Makere Business - 25/08/2021 Confirmed reviews ALL

Enjoyed my stay here again. This is the third or fourth time I have stayed here for work and really like the rooms. Comfortable beds, good supply of towels and quiet and warm. The staff are always pleasant and helpful. This time I got a carpark so was greatful! Easy checkout as it was the night that lockdown was announced. Appreciated the fast service for breakfast to my room and the free masks and non contact checkout. All the best to your staff during lockdown. Stay safe and well!

Kia Ora Makere, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with us will be as pleasant as the previous one. Stay safe. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Nice rooms and quiet

Customer review rating 5.0/5

Steve Business - 24/08/2021 Confirmed reviews ALL

1 Night for conference only Good stay

Dear Steve C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi nui, Grayson Croasdale Front office Manager Novotel Tainui Hamilton

Hamilton Tainui novotel

TripAdvisor rating 5.0/5

daljit8dd 11/08/2021 TripAdvisor review

Visited for my wife's birthday. Great service good food easy check-in conformable rooms for family. Location was extremely central and my request for Riverside room was sorted by complimentary upgrade to a riverview. Exceeded expectation.

Outstanding staff

TripAdvisor rating 4.0/5

JanineRodge Business - 24/07/2021 TripAdvisor review

Every staff member we encountered, from the front desk to the room attendants was friendly, welcoming, helpful and professional. Special mention must be made of Poppy who served us in the restaurant and bar area. Not only was she very pleasant and enjoyable to chat to as she served us, but from observing her interactions with not only other guests but also her fellow colleagues shows she is exceptional staff member on every level and such an asset to your team.

Anniversary

TripAdvisor rating 4.0/5

KIA K 14/04/2021 TripAdvisor review

Anniversary with my wife and spent the weekend in Hamilton . The unit was very spacious and was nice and clean . Ordered room service , was disappointed with the food as it didn't seem it be very fresh The staff were very helpful and front desk was very efficient when booking in and arriving Enjoyed the quick exit on the Sunday morning when leaving , thank you

Well worth the experience

TripAdvisor rating 5.0/5

paeakau 11/04/2021 TripAdvisor review

The services we experienced (at reception, at room service, at the bar and at breakfast were very professional, warm and welcoming. The room (overlooking the panoramic view of the Waikato River) was very comfortable with the standard amenities - air conditioning and heating; tea, coffee, hot chocolate, sugar milk, an iron and ironing board, a box of tissues, shampoo, conditioning, show gel, body lotion and a hair dryer available. The best was having a nice room to stay in. The least liked was having to check out!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hamilton