Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.5/5 2,790 reviews

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7 Alma Street, 3244 HAMILTON, New Zealand

Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3244 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Telephone
Fax +64 7 838 1367

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,790 reviews

TripAdvisor Rating  4.1/5  1,588 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Pacifico J. S. Business - Confirmed reviews ALL

Excellent stay brought about by a combination of fantastic service by the front desk staff, especially Angelica and Riley, the restaurant team, and housekeeping - keeping the room clean and tidy.

Customer review rating 4.5/5

L. L. Business - Confirmed reviews ALL

Excellent stay as usual. Only feel a bit of disappointment that I booked accommodation three weeks ago before I turned up, there is no upgraded room as I expected available, they put me maybe in spare room, I do not mind twice bed , but I notice the bathroom toilet flush seems not working well, not enough water to flush, I understand that day pretty busy in the hotel. But I am often stay hotel due to my business, and I am also is Accor Explore plus membership, I expecting the guaranteed upgraded better room, it seems I was not important for hotel, I stay in hotel nearly every month or every couple of weeks, just wondering if any long term agreement?

Kia ora L. Li, Thanks for the feedback - I was pleased to see that you enjoyed yet another stay with us. Reading your comments regarding loyalty and lack of upgrade, I think you may be mistaken as I can see clearly that you originally booked a Superior double room, which is our lead in room type, but you were indeed upgraded to one of our Executive twin rooms and therefore did, in fact receive two upgrades. We are very grateful of your loyalty L. Li and I know that you usually benefit from complimentary upgrades and can see that there have been no occasions this year that your room hasn't been upgraded. We will continue to do our best to offer you your preferred room type of Executive king room, however, we can only offer complimentary upgrades on a last minute basis, and they are always subject to availability- as per the Accor Loyalty Membership terms and conditions. Once again, thank you for your loyalty to Accor and we hope to be of service again at some stage in the near future. Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 5.0/5

Linda M. Friends - Confirmed reviews ALL

Excellent service as soon as we walked n. Room so nice

Customer review rating 1.5/5

Simon L. Business - Confirmed reviews ALL

Checked in early to be greeted with “check in isn’t until 2pm” no good morning what’s yiur name . Once they checked my name they discovered my room was actually ready - Room aircon was faulty and I was moved to another room . That air con was faulty also Went to dinner - wanted to stay in house - no menu only a buffet that was dried out and nut fit for service - no staff attended to me had to chase down my drinks . My free drinks were restricted to the horrible house drinks - who drinks those? Staff in general seem untrained in hospitality and there was no senior manager around to talk to

Customer review rating 5.0/5

Rangitahi W. Business - Confirmed reviews ALL

I want to send a special thank you to Angelica Recio for sending my parcel to me after I left it in my room.

Kia ora Rangitahi, Thank you for taking the time to leave such a positive review of your stay with us. We’re so pleased to hear that you enjoyed your time with us and that Angelica was able to return your left item. Rangitahi, as you scored us so highly, I have sent you an invitation to join our free loyalty programme. If you tick and accept the terms and conditions, this will entitle you to immediate discounts off future stays at all Accor hotels globally- and you can quickly earn a host of other benefits which include complimentary room upgrades, free welcome drinks and early check-ins and late checkouts. It also helps us to recognise that you are a loyal member and afford you the attention you deserve! I hope this is of interest to you. Thanks again for the great comments Rangitahi – we are grateful of your time and hope to see you again sometime in the future. Have a great day! Beverley Guest Relations Coordinator Novotel Tainui Hamilton

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Other web-users rate our hotel

  • 788 reviews 8.1/10 Location
  • 1,282 reviews 7.9/10 Room
  • 1,559 reviews 8.8/10 Service
  • 14 reviews 5.2/10 WiFi
  • 486 reviews 7.3/10 Cleanliness
  • 475 reviews 7.8/10 Comfort
  • 315 reviews 7.9/10 Breakfast
  • 261 reviews 5.2/10 Value

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Customer review rating (ALL Rating) 4.5/5 (1875 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.