Novotel Suites Dubai Mall of the Emirates 3 estrelas
Classificação clientes Avis (Classificação ALL) 4.6/5 979 comentários
Hotel ALLSAFE. Aprovado
Piscina superficial
Centro de fitness 24 horas
Há alguns minutos a pé do Mall of the Emirates
Acesso WIFI grátis, estacionamento interno privado
Há alguns minutos da estação de metrô de Dubai
Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.
2A Street, Opposite Mall of the Emirates, P.O. Box 283825
0 DUBAI
Emirados Árabes Unidos
Dubai metro: Red Mall of Emirates
DUBAI INTL AIRPORT A 20 km / 12,43 milhas
GPS:25.116528, 55.196111
Check-in a partir das - Check out até as
Descubra a simplicidade emocionante da saborosa cozinha do Restaurante Boutique Deli. Oferece diversos lanches leves de alta qualidade, refeições preparadas individualmente e uma grande variedade de sobremesas e doces deliciosos.
With In Balance by Novotel, maintain your equilibrium and stay in shape. In each one of our hotels, recharge your energy using our free training equipment. Relax in the swimming pool after a long day of sight-seeing or meetings.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisClassificação TripAdvisor 5.0/5
Micheng Negócios - Avaliação certificada TripAdvisor
My previous stay for 16days at Novotel Suites Mall of Emirates has been wonderful! Location of hotel is great & convenient to get around. My room was well cleaned everyday. And most importantly, the staffs at both the front desk ( esp. Rana) & housekeeping (Anil, Sonu & Kuma) have been very helpful, and had made my stay at the hotel a memorable one. Will definitely come back to stay here again in the future !
Response from Laura Nicli, Other at Novotel Suites Dubai Mall of the Emirates Responded 1 week ago Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates
Classificação TripAdvisor 5.0/5
khaled328 Negócios - Avaliação certificada TripAdvisor
The reception and all people working are amazing and helpful, from the checkin time till checkout. I think they enjoy giving high class service. One of the best . Good breakfast as well . And good net.
Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates
Classificação TripAdvisor 2.0/5
jayantskulkarni Negócios - Avaliação certificada TripAdvisor
Location is good. The working personnel are polite & helpful. This property need to upgrade to the status of Novotel Brand. There are many areas of improvement specifically on MEP, service, breakfast menu, housekeeping, cleanliness etc. it appears that they are working on bare minimum manpower due to covid.
Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Novotel Suites Dubai Mall of the Emirates. We are grateful for your highlights regarding our prime location. Indeed, majority of our guests like our property being just a stone-throw away from one of the best malls in Dubai, Dubai Mall of the Emirates and just a walking distance as well from the metro station. We apologize for the overall dissatisfaction you had experienced during your stay, but grateful for bringing it up as this helps us to constantly improve on our facilities and services. Your comments have been noted and these have been thoroughly discussed with the concerned department heads for improvement. We value your business and would like to address these immediately. I sincerely look forward to welcoming you and hope to regain your confidence in our property. Please contact us directly at H6670-FO4@accor.com for your future booking so I will personally take care of your stay. In the meantime, please keep safe and be well. Kind Regards, Laura Nicli Hotel Manager
Classificação TripAdvisor 3.0/5
pdelax Família - Avaliação certificada TripAdvisor
Everything is great except the terrible sofabeds in which it is impossible to sleep. Only the main bed is of good quality. So only plan to go there as two persons and not as a family. The furnitures are also old and weared and should be changed
Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Novotel Suites Dubai Mall of the Emirates. We are grateful for your highlights regarding our prime location. Indeed, majority of our guests like our property being just a stone-throw away from one of the best malls in Dubai, Dubai Mall of the Emirates and just a walking distance as well from the metro station. We apologize for the overall dissatisfaction you had experienced during your stay, but grateful for bringing it up as this helps us to constantly improve on our facilities and services. Your comments have been noted and these have been thoroughly discussed with the concerned department heads. We value your business and would like to address these immediately. I sincerely look forward to welcoming you and hope to regain your confidence in our property. Please contact us directly at H6670-FO4@accor.com for your future booking so I will personally take care of your stay. In the meantime, please keep safe and be well. Kind Regards, Laura Nicli Hotel Manager
Classificação TripAdvisor 1.0/5
Karim O Negócios - Avaliação certificada TripAdvisor
Dilapidated rooms and facilities. Staff were slow to respond to my requests, specifically Room Service was quite poor. and unhelpful Housekeeping came to clean the room one day at 5:30pm. F&B have become sub-standard, my breakfast coffee which I used to enjoy has become undrinkable.
Dear Valued Guest, First of all, thank you for choosing to stay at Novotel Suites Dubai Mall of the Emirates. We appreciate you sharing your feedback following your stay with us. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with sincerity. We apologize for the overall dissatisfaction you had experienced during your stay, but grateful for bringing it up as this helps us to constantly improve on our facilities and services. Your comments have been noted and these have been thoroughly discussed with the concerned department heads. Our housekeeping and engineering team are doing their best to ensure our accommodations are maintained in pristine and good condition. We will focus to ensure our facilities are improved consistently. Your feedback about the breakfast coffee was also well noted for improvement. We value your business and would like to address these immediately. I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Kind Regards, Laura Nicli Hotel Manager Novotel Suites and ibis Dubai Mall of the Emirates
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