Hôtel Novotel Suites Dubai Mall of the Emirates 3 étoiles

Note Avis clients 4.3/5 7 645 avis

#ALLSAFE Accor

Hôtel labellisé ALLSAFE

+ 21 Services
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Chambre 1

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Âge des enfants
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Les plus de l'hôtel

  • Piscine sur le toit

  • Navette quotidienne gratuite pour Kite Beach

  • À quelques minutes à pied du centre commercial Mall of the Emirates

  • Accès WIFI gratuit, parking intérieur privé, centre de remise en forme ouvert 24 h/24

  • À quelques minutes du métro de Dubaï

Services de l'hôtel et à proximité

Check-in à partir de 14h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • Online check-in
  • WIFI/Accès Internet
  • Parking
  • Accessibilité personnes à mobilité réduite
  • Garde d'enfant sur demandePayant
  • Air conditionné
  • Langues parlées à l'hôtel
  • Réception ouverte 24/24
  • DEPART JUSQU'A 17 hPayant
  • Services de nettoyage
  • Boutiques/commerces
  • Bagagiste
Loisirs et activités
  • Piscine plein air non chauffée
  • Salle de fitness
  • MassagesPayant
  • Garde d'enfant sur demandePayant
  • Casiers à ski (à proximité)Payant
Restauration
  • Petit-déjeunerPayant
  • 1 restaurant(s)
  • Services en chambre
Services d'affaires
  • Web corner
  • Copieur /imprimante disponiblePayant
Message d'information

Localisation de l'hôtel

Novotel Suites Dubai Mall of the Emirates

2A Street
Opposite Mall o f the Emirates
P.O. Box 283825

dubai
united arab emirates

Tel : +97143823200

Fax : (+971)4/3823201

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • Dubai metro :  Red Mall of Emirates

  • Par avion

    DUBAI INTL AIRPORT À 20km / 12,43 miles

GPS :25.116528, 55.196111

Nos hébergements

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

La suite de 30 m² est idéale pour 3 personnes et inclut méridienne et lit double.

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 31 / 334 sq ft
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Produits de bain
  • Téléphone direct

Suite avec 2 lits simples pour 2 adultes et 1 enfant

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 31 / 334 sq ft
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Produits de bain
  • Téléphone direct

Suite Famille 3 adultes et 2 enfants

  • Nombre maximal de personnes : 5
  • Superficie : À partir de 48 / 517 sq ft
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Produits de bain
  • Téléphone direct
Chambres

Nos restaurants et bars

DELI BOUTIQUE

Cuisine : Internationale

Découvrez la simplicité exaltante d'une cuisine savoureuse au Deli Boutique Restaurant. Faites votre choix parmi une large gamme d'en-cas, des repas préparés individuellement et une grande variété de savoureux desserts.

Menu (PDF)

Déjeuner

12:00 - 15:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Dîner

19:00 - 23:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Les avis de nos clients
Novotel Suites Dubai Mall of the Emirates

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.3/5

7 645 avis

tripadvisor

Note TripAdvisor 4.5/5

3 114 avis

Bon séjour

Note Avis clients 4.3/5

Charlotte Entre amis - 16/01/2021 Avis confirmés ALL

Séjour conforme à ce qui était annoncé. L'état de la salle de bain peut être amélioré.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

très bien situé

Note Avis clients 4.3/5

Youssef J. En famille - 02/01/2021 Avis confirmés ALL

Très bon séjour passé en famille du 23 décembre au 02 janvier. Très bon rapport qualité prix sur cheikh zayed road, 5mn a pieds du mall of Emirates. Bon accueil du personnel et surtout un grand merci à Maryam a la réception qui à été au top pour rendre notre séjour encore plus agréable.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Upgradé dans une suite !

Note Avis clients 4.3/5

Chrys En famille - 01/01/2021 Avis confirmés ALL

Chambres très confortables et spacieuses. Salle de bain agréable. Personnel efficace, aimable et discret. A moins de 5mn à pied du mall.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Hotel au top

Note Avis clients 4.3/5

Says G. Entre amis - 29/12/2020 Avis confirmés ALL

L emplacement est idéale que ce soit en transport ou en voiture , parking a disposition. L’accueil le service , les chambres Vraiment j ai apprécié mon sejour et l’hotel en grande partie . Je le recommande a tous

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Séjour merveilleux

Note Avis clients 4.3/5

E. A. Voyage solo - 27/12/2020 Avis confirmés ALL

C est toujours un plaisir pour moi de séjourner au Suites novotel mall of Emirates. J ai été installé dans une très grande chambre. Les lits sont très confortables, la chambre très bien nettoyée, le service de réception est rapide et efficace avec le sourire. Et j ai beaucoup aimé le buffet du petit déjeuner

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Trés bon sejour en famille

Note Avis clients 4.3/5

J. M. En famille - 27/12/2020 Avis confirmés ALL

Hotel tres bien situé a quelques pas du métro et du Mall of Emirates. De tres bonnes prestations et une chaleureuse équipe toujours disponible.

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Excellent

Note Avis clients 4.3/5

B. En famille - 27/12/2020 Avis confirmés ALL

Nous avons séjourné en famille dans cet hôtel pendant 10 jours . Parfait emplacement a quelques minutes du mall off Emirates et de tous les transports bus ou metros !! Personnel très serviable !!! Propreté dans l'hôtel et nettoyage fait tous les jours. Au niveau des mesures sanitaires tres bien géré par le personnel a l'entrée. Nous fêtions nos 29 ans de mariage et avons eu une super attention dans notre chambre il y avait un gâteau ecrit joyeux anniversaire mais surtout nous avons été surclassés dans une chambre familiale donc notre fille a pu avoir son intimité et sa salle de bain personnelle un vrai plaisir !!!! Sincèrement si je retourne a DUBAÏ ca sera dans cet hôtel maintenant tellement j'en repars très satisfaite . Alors au nom de mon epoux de ma fille et de moi-même un énorme merci d'avoir fait que ce séjour se déroule parfaitement bien

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Hôtel confortable

Note Avis clients 4.3/5

Noura En famille - 03/11/2020 Avis confirmés ALL

Pour un séjour touristique en famille nous y sommes allés et tout c’est bien passé (propreté impeccable et confort des lits)

Dear Valued Guest Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Excellent séjour au Suites Novotel Mall of emirates

Note Avis clients 4.3/5

E. A. Professionnel - 11/10/2020 Avis confirmés ALL

C est toujours et plaisir de revenir dans cet hôtel que j affectionne tant . Mon checking a été rapide et j ai pu avoir accès à ma chambre. Le personnel toujours souriant et à l écoute des clients. La nourriture toujours aussi bonne . Ça été vraiment merveilleux de revenir après une si longue période de confinement. Merci à tous le personnel de l hôtel qui fait toujours bien son travail

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Très bien situé

Note Avis clients 4.3/5

Rechal Professionnel - 08/09/2020 Avis confirmés ALL

Excellent personnel

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Très bien bon séjour

Note Avis clients 4.3/5

Laurent Voyage solo - 06/09/2020 Avis confirmés ALL

service de chambre parfait très bon accueil.

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Situation idéale

Note Avis clients 4.3/5

Mmz En famille - 05/09/2020 Avis confirmés ALL

Hotel bien situé, staffed l’hôtel agréable, disponible et à l’écoute , chambre spacieuse et parfaite pour grande famille, top séjour

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Bien situé et bon séjour

Note Avis clients 4.3/5

Riham A. En famille - 17/08/2020 Avis confirmés ALL

J’ai choisi un lieu propre juste pour dormir, et je ne regrette pas mon choix même au contraire! Novotel suites sera certainement ma prochaine destination ...

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Bien situé

Note Avis clients 4.3/5

Pierre Voyage solo - 16/08/2020 Avis confirmés ALL

Un bon rapport qualité prix et à quelques pas du Mall

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Bon Sejours

Note Avis clients 4.3/5

Im92 En famille - 20/03/2020 Avis confirmés ALL

bien situe proche mall emirates et Bon rapport qualité prix malgré une légère baisse de qualité sur le petit déjeuner qui reste correct.

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the breakfast, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

bien situé

Note Avis clients 4.3/5

E. Professionnel - 20/03/2020 Avis confirmés ALL

personnel attentionné, mais pas de chocolat chaud à part celui horrible de la machine à café pas de lait d'amende pas de lait de soja pendant 2 jours

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates
Note Avis clients 4.3/5

F. En famille - 18/03/2020 Avis confirmés ALL

Aucun accueil Chambre pue l’humudite Manque de chambre de bain tout les jours Nous venons tout les ans mais là c’est terminer

Dear valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Personnel très agréable mais lieu non satisfaisant

Note Avis clients 4.3/5

Anonyme Professionnel - 17/03/2020 Avis confirmés ALL

Les employés sont très professionnels, souriants, accueillants et toujours à dispositions. J'ai eu énormément de mal à obtenir une bonne réception WIFI dans la chambre ce qui n'a pas aidé pour travailler. Les chambres sentent l'humidité et la moquette ainsi que les sièges laissent à désirer. En effet il y a beaucoup de tâches.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Mauvais séjour

Note Avis clients 4.3/5

H. Professionnel - 16/03/2020 Avis confirmés ALL

Hôtel plus entretenu, mes draps visiblement n'avaient pas été changés suite au départ de la personne qui occupait la chambre avant mon arrivée. L'air semblait vicié dans la chambre : humide et malsaine. Une partie du petit déjeuner est dans la salle de restauration du Novotel, l'autre partie du petit déjeuner est dans la salle attenante de l'Ibis, mais personne ne vous le dit, donc vous vous trouvez face à un buffet très pauvre. Vraiment un mauvais séjour dans un hôtel dans lequel j'ai l'habitude de descendre depuis 4 ans. Je ne retournerai plus dans cet hôtel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Equipe au top

Note TripAdvisor 4.5/5

ManuelaS682 En famille - 10/03/2020 Avis TripAdvisor

Excellent séjour, équipe au top, literie excellente, repas et services impeccables. J'ai apprécié le double buffet, salé d'un côté, sucré de l'autre. Petit souci concernant le choix de la chambre (lit une personne au lieu de double lit) mais résolu rapidement. Continuez comme cela

Dear Valued Guest Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Suite Novotel Mall of the Emirates Dubai. We cannot thank you enough for the praise and compliments on our services and we are even more delighted to learn how much you enjoyed your stay. I’m sure the rest of the team will be happy to know that your experience was an all-around good one thanks to their efforts and commitments in service delivery. We trust and hope that we may have the opportunity to recreate wonderful memories, looking forward to a return visit. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

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