Mercure Manchester Norton Grange Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 558 comentários

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
Mercure Manchester Norton Grange Hotel & Spa - Image 3
Mercure Manchester Norton Grange Hotel & Spa - Image 4

Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Nossas acomodações

Localização do hotel

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
Reino Unido

GPS:53.581386, -2.175206

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  558 comentários

Classificação no TripAdvisor  4.0/5  2.117 comentários

Certificado de excelência 2023

Rest and relax

Classificação TripAdvisor 4.0/5

Abigail S Viagem com amigos - Avaliação certificada TripAdvisor

Spa was exceptionally clean, great facilities and delicious gluten free food suitable for someone with coeliac disease (staff provided a separate form for me to complete on my arrival and highlighted my booking which was reassuring, and I didn’t feel ill at all afterwards despite being highly sensitive to traces of gluten). Special thanks to Danae who did my massage treatment as it was incredible!

Hi Abigail Thank you for such a fabulous review of your recent visit to our spa!! I am always so delighted when a guest takes the time to write such a positive review and Danae will be thrilled to read it. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Disappointing stay

Classificação TripAdvisor 3.0/5

Mo196653 Avaliação certificada TripAdvisor

This hotel has gone downhill. I booked a privilege room and was given one with wheelchair access and I have no idea why. I am 5ft 3ins and the sink was at the level of my knees. I am not disabled either. The wardrobe door was stuck as well and my hubby discovered a pen stuck in the tracks. I asked for a change and was able to look at another room but this smelt like it had been cleaned with a dirty mop and stagnant water. Could also hear road noise, but the manager said they had spent 80k on soundproofing the rooms. Hmmmm? Stayed put in the disabled room which I was told was not a disabled room. Bed uncomfortable and the pillows were hard. There were people running round the hotel pulling fire exit signs off. So all in all disappointing

Dear Guest Thank you for taking time to share your feedback further to your recent stay here with us. We are upset to learn your experience did not met your expectations. Please accept my sincere apologies. Regards Rama Arimilly General Manager

Valentine’s meal

Classificação TripAdvisor 5.0/5

Ccooke0605 Avaliação certificada TripAdvisor

Meal was amazing, some of the best food id had and our wait staff were amazing especially Brad who was so polite and couldn't do enough for us! Also a special mention to Charlotte, our wedding coordinator for making everything seamless and stress free ☺️

Dear Guest, Thank you for taking time to write this fabulous review further to your recent stay here with us. We are delighted to learn your comments. thank you for recognising efforts from Bradley & Charlotte. We look forward to welcome you back in near future. Best Reagrds Rama Arimilly General Manager

Amazing venue, dedicated staff and delicious food...what more could you want for a wedding?

Classificação TripAdvisor 5.0/5

Kobi H Avaliação certificada TripAdvisor

I'd heard so many good things about the Norton Grange Hotel and Spa, so when we got engaged it seemed a no-brainer that we come to have a look at the venue and discuss the wedding packages. As soon as we saw the venue and room dressed beautifully, we knew it was the place where we wanted to get married. On the lead up to the wedding, our wedding coordinator changed which caused us some anxiety - we were only 2 months away from getting married! - but Charlotte was brilliant and settled any nerves we had instantly. Charlotte got to know what we'd planned already really quickly and was able to support us with last minute changes/additions. We really appreciate everything that she did for us and because of her and the team, our day went without a hitch and was drama free!! The team on the day were fantastic and talked us through everything we needed to know/answered all of the questions that we were asking due to last minute nerves. All of the team were helpful throughout the day and our guests have commented on how welcoming and friendly the staff were at Norton Grange - a particular shout out to Mark who made sure that everything ran smoothly. The venue decoration was another thing that guests commented on, particularly for the evening - the venue was dressed so well and made it feel extra special. The dance floor (with LED lights) was amazing and very well used! The food on the day was spectacular - we'd been able to go to a food tasting a few months before the wedding to choose our menu and we're so pleased to see the guests faces when they saw what they were having for the wedding breakfast! Every single guests (veggie and meat-eater) complimented every part of the meal with some of our family saying it was the best wedding meal they'd ever had! The food was that good that people were still stuffed when it came to the buffet (although that was delicious too and had a good range of foods for everyone!). Overall, if you're newly engaged or looking for a wedding venue which is relaxed, stress-free and beautiful, you MUST consider the Norton Grange. What I've written for the review honestly doesn't do it justice, our day was amazing from start to finish and we are so grateful and appreciative for everyone's hard work and dedication. An amazing venue with amazing staff and bloody delicious food. Thank you to everyone who made our wedding so special. Kobi and Lee (Mr and Mrs Corvan) xxx

Dear Mr & Mrs Corvan Hearty Congratulations to you happy couple :) We are delighted to learn your feedback and how fabulous your big day here at Norton. Thank you for recognising all efforts from Charlotte, Mark & Chefs. A huge thank you for this fabulous review and recommendations. We look forward to welcome you back, when you are next in the area. Thank you & Have a good afternoon. Best Regards Rama Arimilly General Manager

Relaxing break with super service!

Classificação TripAdvisor 5.0/5

Resort37363347498 Avaliação certificada TripAdvisor

We got the deal with the spa, 3 course meal and breakfast. The spa was lovely and the staff couldn’t do enough for you. Very clean room with everything you could need (lots of toiletries made available!!) Really lovely service from checking in to the spa to getting our food at the restaurant. Amnah and Assane were so sweet, welcoming and helpful during our meal. Felt very looked after. :) I accidentally left my cardigan in the restaurant and they even brought it up to me! Went above and beyond. Thank you so much.

Dear Guest How lovely of you to take the time to write such a fantastic review of your stay here at Mercure Norton Grange Hotel and spa. I am always so delighted and especially so for the team when their hard work and efforts are appreciated. Assane & Amnah will be thrilled to learn your kind feedback. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 166 comentários 9/10 Localização
  • 608 comentários 7/10 Quarto
  • 648 comentários 8/10 Serviço
  • 11 comentários 6.8/10 Wifi
  • 328 comentários 8.2/10 Centro de Bem-Estar/Spa
  • 239 comentários 6.6/10 Limpeza
  • 214 comentários 7.3/10 Café da manhã
  • 152 comentários 4.9/10 Atmosfera

Com a tecnologia Trustyou

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