Mercure Blackburn Dunkenhalgh Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 344 comentários

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Reino Unido

Descrição

Extras do hotel

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Piscina aquecida coberta e instalações para academia

  • Popular wedding reception destination for up to 300 guests

  • Quartos de beleza com uma variedade de tratamentos

Nossas acomodações

Localização do hotel

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Reino Unido

GPS:53.768386, -2.39473

Telefone
Fax +44 1254 872230

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

CAMEO RESTAURANT

O renomado restaurante do Mercure Dunkenhalg também oferece sabores frescos graças ao projeto de reforma. O restaurante foi redecorado para aumentar o charme e elegância, em ambiente ainda mais convidativo.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  344 comentários

Classificação no TripAdvisor  3.9/5  930 comentários

A lovely spa day

Classificação TripAdvisor 4.0/5

Hayley A Avaliação certificada TripAdvisor

We really enjoyed our visit to the Spa here. From the moment we rolled up to the property it looked fabulous. We didn't stay at the hotel but got a pleasant greetings from the receptionist who was helpful in guiding us to the spa. The hotel looked lovely. In the spa, the receptionist greeted us and asked us to take a seat. They brought a welcome drink which was a nice touch. We were provided the usual forms and provided with robe, towel and slippers. I didn't think slippers were included so was pleasantly surprised. They showed us around and all looked clean and lovely. There are lockers (you don't need money for these), shower, shampoo and body wash, hairdryers etc. There weren't an awful lot of day beds around the pool, so I imagine on busy days this would be an issue. We went mid week so it was easy to get sun loungers, however, there are no cushions on them, so that one reason why I gave it 4 instead of 5 stars, sometimes it's the little things that make a big difference. The pool was a little cold but once you start swimming lengths it's fine... however, at a spa you definitely want a lovely warm pool to dip in and chill out in but it was too cold to relax in. There is a sauna (which was fine in the morning but wasn't very hot later in the day), a steam room, an aromatherapy steam room and a zen room. My spa treatment was at 10am. I got there early and the spa was locked up. A lady came down the stairs and said I can come back just before 10. I did. But I was sat waiting with a few other people whilst the spa staff were still rushing around getting set up. This is another reason I gave it 4 stars. I like a spa to be a chilled atmosphere from the moment you walk in. Seeing people rushing around didn't feel very relaxing, so I think they need to get organised in there well in advance to customers attending the 10am treatments. The treatment itself was lovely, I chose the salt and oil full body treatment. I think next time I would choose a different treatment though as not enough time spent on my back. The afternoon tea was lovely with a birthday banner on the table. I couldn't fault the staff or look of the spa. It just needs a couple of tweaks to make the place perfect

Rooms and corridors can be cold

Classificação TripAdvisor 5.0/5

D110SJmarkw Avaliação certificada TripAdvisor

We stayed as part of a long new year eve break The rooms and corridors can feel cold The staff were outstanding and friendly Food was very good quality Lots off space in the rooms We would stay again

NYE - a excellent choice for a family

Classificação TripAdvisor 5.0/5

169henrya Avaliação certificada TripAdvisor

We are here for New Year’s Eve , and all I can say is exceptional. The restaurant NYE gala dinner was superb , 3 course set such a reasonable price . The Beef wellington was superb and the chef was such a lovely guy . Room was modern and specious in the executive wing and very clean . The hotel is in need of some renovation outside but what makes the hotel is the excellent staff . Thoroughly recommend and we will be back .

Dear Henry, Thank you for your kind words regarding your recent stay during New Year's Eve. We are delighted to hear that you found our gala dinner exceptional, particularly the Beef Wellington, and that our staff made a positive impact on your experience. It is encouraging to know that you appreciated the modernity and cleanliness of your room in the executive wing. We appreciate your feedback regarding the exterior of the hotel and will take this into consideration as we continuously strive to enhance our guests' experience. Thank you for recommending us, and we look forward to welcoming you back in the future. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Not bad, could be better. Needs better communication and more staff

Classificação TripAdvisor 3.0/5

ellim208 Avaliação certificada TripAdvisor

The room was nice. The massage was nice but that’s all I really have to say on the positives. The bar area is understaffed so takes a long time to get a drink or food. I booked through spa breaks to get a deal which included £30 per head in the evening restaurant, I bought lunch from the bar & lounge menu at lunch time which was quite nice food. However, when we got to the restaurant, we weren’t told earlier on but it was the same menu as the bar menu we had earlier. They advised the normal evening menu was not on but we still had £30 per head to spend. We didn’t want to try anything else on the lunch menu, therefore ordered a bottle of wine so we didn’t waste the whole £60 and decided to go somewhere else. They then advised the £30 per head was only for food. This was not advised earlier. I was slightly frustrated as if we were made aware the menu would be the same as the bar menu, we could’ve made the decision earlier or the £60 could’ve contributed towards lunch. It’s not the best selection for a nice evening meal. The breakfast was quite good and there was a good selection. The general area could do with a bit of upkeep

Dear Elli, Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate your feedback as it is invaluable in helping us enhance our guest experience. I am pleased to hear that you enjoyed your room and the massage, as well as the breakfast selection. However, I regret to learn about the issues you encountered with communication and staffing in the bar area. We strive to provide attentive service, and your comments will be taken into consideration as we evaluate our operations. Regarding the restaurant menu, I apologize for the lack of clarity about the dining options available during your visit. It is our goal to ensure that all guests are fully informed of their choices, and your experience does not reflect our usual standards. I will ensure that your feedback is shared with the relevant teams to improve our communication practices. Thank you once again for your insights. We hope to welcome you back in the future for an improved experience. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Amazing Hotel

Classificação TripAdvisor 5.0/5

Jacqueline A Avaliação certificada TripAdvisor

Do you know I came to the Dunkenhalgh in order to do my own thing christmas and boxing days. Christmas day was made better by family, and friends. However the room is amazing nice big room, a very very comfy bed. Room and time enough to have a few moments. A comfy lounge with music in the background, just loud enough for you to talk and hear. But this review isn't really about the furnishings really it's about some amazing staff, who helped me so much. Their kindness just overwhelmed me. Never have I been looked after like they looked after me. All without them knowing what I was there for. The fish and chips that was not really on the menu but still done by Jack the newish chef. The scone jam and cream just made my day. Thankyou. The bar area which is where I spent my day was looked after by Jude, (Bar) Mia, and Sofia. They all gave me table service because they noticed I was struggling. Not just for me but for anyone they gave 100%.whom ever recruited them well done. Plesent, curtious, kind, but above all made my stay at the Dunkenhalgh far more than it could have been. Thank you so much to all of you I loved my stay. I will be back. Dunkenhalgh what a great place.

Dear Jacqui, Thank you for taking the time to share your experience at Mercure Blackburn Dunkenhalgh Hotel & Spa. We are delighted to hear that you enjoyed your stay during Christmas and Boxing Day, and that our accommodations met your expectations for comfort and relaxation. Your kind words regarding our staff are greatly appreciated. It is wonderful to know that their attentiveness and commitment made a positive impact on your visit. We take pride in providing exceptional service, and it is encouraging to hear that our team members, including Jack, Jude, Mia, and Sofia, contributed to your enjoyable experience. We are also pleased that you enjoyed the food offerings, including the fish and chips, as well as the delightful scone. Your feedback highlights the dedication of our culinary team and their willingness to go beyond the standard menu. We look forward to welcoming you back to the Dunkenhalgh in the future. Thank you once again for your kind review. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 233 comentários 9.2/10 Localização
  • 912 comentários 6.7/10 Quarto
  • 749 comentários 8.1/10 Serviço
  • 23 comentários 2.8/10 Wifi
  • 451 comentários 6.2/10 Comida
  • 290 comentários 5.4/10 Limpeza
  • 279 comentários 7.2/10 Café da manhã
  • 229 comentários 8/10 Centro de Bem-Estar/Spa

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Nossos outros estabelecimentos nas proximidades

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.