Mercure Blackburn Dunkenhalgh Hotel & Spa 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.0/5 1.455 comentários
Hotel ALLSAFE. Aprovado
700 year-old country manor retaining its original features
14 meeting rooms holding up to 400 guests
Indoor heated pool and gym facilities
Popular wedding reception destination for up to 250 guests
Quartos de beleza com uma variedade de tratamentos
175 quartos que combinam eterno conforto com um design moderno e incluem uma suíte, três salas de recursos especiais e salas de acessibilidade aprimorada - assim como o novo Executivo Wing, com duchas e um luxuoso pacote de boas-vindas. Todos os quartos são para não fumantes e fornecem serviço de quarto 24 horas, estacionamento gratuito, secador de cabelo, ferro e tábua de passar, TV tela plana e equipamentos de chá e café.
Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Fax: +44 1254 872230
BLACKPOOL A 57,6 km / 35,79 milhas
LEEDS A 93,7 km / 58,23 milhas
MANCHESTER A 43,8 km / 27,22 milhas
ACCRINGTON A 3,1 km / 1,93 milhas
Check-in a partir das - Check out até as
O renomado restaurante do Mercure Dunkenhalg também oferece sabores frescos graças ao projeto de reforma. O restaurante foi redecorado para aumentar o charme e elegância, em ambiente ainda mais convidativo.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Great service in a good location
Classificação TripAdvisor 4.0/5
juliaden2019 Avaliação certificada TripAdvisor
Great service in reception, dining room and bar, also in the Wellness Spa. Our spa treatments were a particular highlight of our stay. Excellent food and overall great experience. Corridors were cold, as well as room on arrival. Shame we couldn’t access jacuzzi or steam room.
Dear juliaden2019, Thank you for taking the time to leave a review, i am glad you had such a lovely stay. Hope to welcome you again in the near future when all our facilities are fully accessible. Kind Regards, Sally Blakey, Deputy General Manager
My Home from Home
Classificação TripAdvisor 5.0/5
andrewjamesh2017 Negócios - Avaliação certificada TripAdvisor
I've been staying at the Dunk for some time now. All the staff are friendly helpful from Danielle on the front desk, Sarah, Elena and Elizabeth at the bar and Krishna, Aziz, Amy and Rebecca in the restaurant. The gym is excellent with new and well maintained equipment and I can't wait for the refurbished Spa to open later this year.
Hi andrewjamesh2017, Thank you for such a lovely review, it is wonderful to know we make you feel so welcome - i will certainly pass on your thanks to the staff in particular those you named. Look forward to welcoming you back again in the future. Kind Regards, Sally Blakey, Deputy General Manager
Shame about the sandwich
Classificação TripAdvisor 3.0/5
kilgour10cowley Avaliação certificada TripAdvisor
Our only concern is that my wife wanted to have a sandwich one evening. She was informed that she could not sit in the bar and eat one, but could only obtain one on room service. We both find this hard to understand. We do not blame the staff, as presumably they were following the hotel's rules.
Hi Kilgour10cowley, Thank you for your feedback, I am glad overall you had a nice stay. My apologises for the issue you faced, I have taken this on board and we have changed this moving forward to ensure no other guests are disappointed as you were. Kind regards, Sally Blakey, Deputy General Manager
Classificação TripAdvisor 2.0/5
shepini Avaliação certificada TripAdvisor
Looks great on arrival, Check in...no one there for 25 minutes Room...no remote control given disabled room no information in room no room service info Breakfast 40 people deep Poor location,freefone taxi called,no show
Dear Shepini, I am sorry for the issues you faced whilst staying at our hotel. Please reach out to myself at the hotel to discuss further if you wish, 01254 404 333 Kind Regards, Sally Blakey, Deputy General Manager
Classificação TripAdvisor 3.0/5
ianr0gers196 Avaliação certificada TripAdvisor
We stayed in a Privilege room and having stayed in another hotel the previous night we were disappointed. We had a shower room, no bath, although the was a coffee machine with 3 coffee pods and a couple of bathrooms nothing else felt special about the room. Breakfast was ok, but we walked down a featureless corridor and outside under a covered walkway and through a cold bar area, I guess it was closed, to get there. It felt like a Premier Inn. Our previous hotel had a bathroom two or three times the size, a comfortable sofa in front of the TV and better bathrobes.
Dear Ianr0gers196, Thank you for taking the time to leave a review, I am sorry you felt disappointed. Our privilege rooms are as advertised on the website and as you stated. Sorry if this did not meet your expectation, the only rooms we have that sound like the other hotel you stayed at would be our suites which you can upgrade to upon arrival subject to availability. Kind Regards, Sally Blakey, Deputy General Manager
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