Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,438 reviews

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Description

Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

Our accommodation(s)

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
United Kingdom

GPS:52.75736, -2.746925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,438 reviews

TripAdvisor Rating  4.0/5  3,022 reviews

Disappointing spa

Customer review rating 2.0/5

Michael Couples - Confirmed reviews ALL

The room was lovely and I couldn't fault it. However, we came for a spa break and unfortunately most of the facilities were out of order. The jacuzzi was empty, the steam room didn't work properly (no heat) and the ice room wasn't working. The sauna and pool were working. It's a shame because this could have a good rating if everything was addressed

Very relaxing and enjoyable stay

TripAdvisor rating 4.0/5

glosflyhalf TripAdvisor review

Booked through Secret Escapes for my wife's birthday. A very enjoyable stay including a treatment at the Spa, use of the pool and a really excellent meal in the Oak Restaurant. Staff were very welcoming and helpful, particularly Cheryl and Morgan on reception and the excellent Maitre D, Kelvin in the restaurant. Minor complaint about the hard pillows and the lack of EV chargers but these didnt detract from a lovely stay.

Pretty location

Customer review rating 3.5/5

Norman C. Couples - Confirmed reviews ALL

We thought the location and room were excellent but having stayed at 2 other Mercure Hotels in the area recently we thought the Food Choices in the Restaurant and Bar were very poor

Hoped for better

Customer review rating 3.0/5

S C. Families - Confirmed reviews ALL

Came for an overnight stay and spa with my daughter. All of the staff were great: friendly, helpful. We were very happy with the treatments we had at the spa. The grounds were beautiful. The food was hit and miss: our lunch in the bar was very tasty (steak sandwich; cheese and chutney sandwich); my dinner was great (slow cooked pork belly), my daughter's less so (Lamb with chicory); breakfast was below par (eggs over done, bacon like leather). The biggest disappointment was the pool area. The pool looked like it needed a good clean; the jacuzzi and another room in the thermal suite were out of commission; and the steam room wasn't very steamy.

Disappointed

Customer review rating 2.0/5

Beverley M. Couples - Confirmed reviews ALL

Been here many times but this time our room was noisy overlooking some sort of generator with blacked out windows so no view at all was very disappointed as had no sleep at all and after getting away for some peace was not happy

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Other web-users rate our hotel

  • 500 reviews 9.4/10 Location
  • 1,627 reviews 6.7/10 Room
  • 1,409 reviews 7.9/10 Service
  • 49 reviews 2.2/10 WiFi
  • 1,027 reviews 6/10 Food
  • 681 reviews 5.5/10 Wellness Area
  • 574 reviews 7.6/10 Breakfast
  • 556 reviews 5.5/10 Cleanliness

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