Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Room was small, coffee, tea, milk for one cup only. Was not happy with vegetarian dinner options, only carbonara in a very thin sauce.

Very enjoyable stay. Although disappointed our spa treatments were cancelled twice. And didn't receive them

Friendly and helpful staff, comfortable bed, good size room and great breakfast but freezing cold bathroom. Towels need upgrading, pedal bin didn't work, sink dripped, no toilet brush, almost no drawer space and just 6 coat hangers for 2 people.

This is my preferred place to stay when on business in the local area, great rooms, facilities and food. Staff always friendly and helpful, can’t fault it and look forward to my next stay.

Excellent room ,very helpful and friendly staff .

Overall the trip was ok however on returning to my room to watch tv I could not get any channels. When I called reception I was told the arial had been knocked out by a storm the previous day. Why was I not told this at check in? By the time I had eaten and had a drink there was no option for me to go anywhere else.

Spa and staff were lovely Housekeeping staff were very loud, knocking on the door to get in to clean the room when i'd not even checked out

Was a very good hotel . Clean . Lovely room

Spent 2 nights and was great loved it

Fantastic service,the staff were amazing especially with the extra concerns of the Coronavirus. They went over and beyond normal duties to ensure cleanliness and our wellbeing.

Prompt and really helpful service from my initial enquiry through booking our event - special mention to Elena and service on the night. Aaron was particularly helpful in setting up the room and looking after us throughout the evening.

Disappointed no availability in restaurant for evening meal and bar food menu very limited, particularly for my wife who has a gluten allergy, forced to go back out to Shrewsbury to find a meal. Shower temperature couldn't be controlled, scalding hot, luckily didn't cause injury, so pretty useless, luckily had bath in our room. Reported on departure but receptionist not particularly bothered. Only skimmed milk in room for drinks.

As usual from the time I arrived up until I left nothing was to much from what I feel has now become my friends at this hotel due to me staying now 2 to 4 days a month.

Spa overnight stay with friends - we had a great time, food was good and friendly staff. We’d love to return in the summer

great location close to Shrewsbury dining and staff excellent room good although could not have a shower bath on Saturday night / Sunday morning as no hot water should have said something - yes, but as a special occasion with friends and did not want to spoil the weekend ( although they had teh same issue in adjoining room )