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Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Customer review rating 4.0/5 5,226 reviews

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Mercure Shrewsbury Albrighton Hall Hotel & Spa
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+ 11 Services

Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road
Albrighton
SY4 3AG shrewsbury
united kingdom

Tel: +441939291000

Fax: (+44)1939/291123

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM At 93.5km / 58.1 miles

  • By plane

    COVENTRY At 110.7km / 68.79 miles

  • By plane

    LIVERPOOL At 115.7km / 71.9 miles

  • By train

    SHREWSBURY At 3.2km / 1.99 miles

GPS :52.75736, -2.746925

Our accommodation(s)

87 bedrooms including superior twins, doubles and privilege rooms overlooking the ornamental lake and beautiful landscaped grounds. Bedrooms are divided into Main House 29, School Masters House 10, Stable Wing 16. All bedrooms are non-smoking and have WiFi access, 24-hour room service, complimentary parking, hair dryers, ironing facilities, new flatscreen TVs with international channels, complimentary toiletries, and tea and coffee making facilities.

Our restaurants and bars

THE OAK ROOM

Type of cuisine: International

The Oak Room restaurant has original features, boasts a relaxed atmosphere and a feast of tantalising, seasonal dishes. Accompany your meal with a glass of wine from our Les Grand Vins which have been specially selected by our panel of experts.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

1630

Non contractual photo

1630 BAR

The 1630 Bar serves drinks and light meals throughout the day.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 306

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Shrewsbury Albrighton Hall Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

5,226 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,651 reviews

Beautiful hotel

Customer review rating 3.5/5

Anonymous Couples - 20/07/2021 Confirmed reviews ALL

Pros - Beautiful hotel, very peaceful with nice views in a great location. Able to use the pool and jacuzzi, steam room etc for however long you won’t without booking a time slot. Free carpark free robes towels. Cons - Table service was very slow all day. Full English Breakfast is microwaved. Room above mine was very noisy due to the floorboards so was woken up early in the morning. Spa treatments fully booked.

Dear Sophie W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry the service was slow however we are seeing a major shortfall in staff across the whole of the hospitality industry Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Well located

Customer review rating 3.5/5

Mrs N. Couples - 19/07/2021 Confirmed reviews ALL

The bathroom was little tired, but the room nicely sized and decorated. I appreciate you were forced to do table service at breakfast but the fruit salad was largely pineapple and service a little slow. The setting, however, was lovely and all the staff very friendly.

Dear Hilary N., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your feedback on centrally and thank you for your constructive comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Underwhelming

Customer review rating 1.0/5

Maddy Couples - 19/07/2021 Confirmed reviews ALL

Was sold a Spa break... this was anything but. Facilities in the so called spa were very worn and disappointing. When telling both spa staff and reception staff no one was interested at all! Food was disappointing, the portion sizes are unbelievable , after our meal we ordered a takeaway away. Would not stay again

Dear Maddie E., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Sibbald-Wall

Well located

Customer review rating 4.5/5

David G. Couples - 19/07/2021 Confirmed reviews ALL

Enjoyed the stay with excellent foood and very attentive staff who were pleasant to speak to, at any time of day.

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Lovey hotel

Customer review rating 4.0/5

A. T. Friends - 19/07/2021 Confirmed reviews ALL

Came to meet a friend for a spa break

Dear Alison t., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Comfy spacious room

Customer review rating 3.5/5

Leigh Business - 18/07/2021 Confirmed reviews ALL

Speedy check in and out. Great outdoor dine & drink area beside within the gardens & waters edge. Gym was very clean with plenty of sanitising products available. Bathrooms could do with some TLC but other than that a pleasant stay again.

Dear Leigh R., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Lovely setting

Customer review rating 3.5/5

Linda R. Couples - 18/07/2021 Confirmed reviews ALL

Staff friendly, room good and the setting was lovely. The dinner we ate was average at best. My salad garnish had "off" salad leaves which I asked to be replaced. The spring rolls were hard and were in danger of flying off the plate when I cut into them. The coffees were hot,brown water with no taste at all. The breakfast on the other hand was really good and very well presented. The brewed coffee was delicious and I really enjoyed it. What I can't understand is the total contrast with the 2 meals both served by attentive staff but completely opposite ends of the standard rating. Dinner I would say 3 but your breakfast I would say 9.

Dear Linda R., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your feedback to the head chef and thank you for your honest views Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall
Customer review rating 3.5/5

Anonymous Couples - 17/07/2021 Confirmed reviews ALL

Friendly staff red carpet at reception needs replacing Looks shabby no WiFi in are room 70 Which is a must these days and a reception sign needs putting up Watched several peopleWalk past it

Dear Gary B., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments regarding the red carpet and the reception sign which we will act apon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Very nice hotel

Customer review rating 4.5/5

Mark Families - 17/07/2021 Confirmed reviews ALL

Stayed at Albrighton hall for my wife’s birthday. Hotel really nice. Room was clean, facilities were excellent we made use of the spa and treatments and the food was really nice too. All reasonably priced too.

Dear Mark T., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

A pleasant hotel convenient for Shrewsbury.

Customer review rating 3.5/5

Anonymous Couples - 17/07/2021 Confirmed reviews ALL

After a chaotic check in we enjoyed our three day stay. We were disappointed with the food menus particularly the limited choice for breakfast. Our room in the stable block was very comfortable.

Dear Julia S., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your comments onto the head Chef for review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Another enjoyable stay

Customer review rating 4.0/5

Anonymous Friends - 16/07/2021 Confirmed reviews ALL

Our group has used this hotel for a number of years and each visit has been a good experience - the staff are friendly and the service good.

Dear Paul S., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Lovely Hotel Stay

Customer review rating 4.0/5

Christine Couples - 16/07/2021 Confirmed reviews ALL

Great base for exploring Shrewsbury. All the staff were great and attentive, beautiful grounds. Decent size room. Fan was provided as the room got very warm. Really enjoyed the food both evenings.

Dear Christine W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Good location

Customer review rating 3.0/5

Margaret Couples - 16/07/2021 Confirmed reviews ALL

Good location and enjoyed our stay.however not too happy with the 100 pound deposit required on booking in. We had our evening meal included in the price but very small portions left us both still hungry. Breakfast better but was just warm not hot.

Dear Margaret S., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have shared your feedback regarding the food with the kitchen team We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Sibbald-Wall

Not as good as I’d expected for the price

Customer review rating 2.5/5

Anonymous Couples - 15/07/2021 Confirmed reviews ALL

The place is a little tired, the Henry hoover has given up the ghost in the hall ways in the block we stayed in, carpets needed a good clean, there was no freshness I’ve seen better in a travel lodge. The room needed redecorating although the furnishings were nice and tasteful the catches on the windows felt like they were falling off! The bed and linen was clean and fresh and the room was clean but the shower plug hole was broken. The scrambled eggs were awful, I can cook better, they’d over cooked and they’d put the milk in at the wrong time so it was watery not creamy the rest was okay but no jam or marmalade and you could tell when the change over chef for the long weekenders when the hotel was busier. The location was good and first appearance nice but I could see your struggling with staff ratios I’m not a hotel critic, but I’ve stayed in better and your not cheap

Dear Steven M., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Sibbald-Wall

Overnight stay

Customer review rating 4.0/5

Xxx Families - 14/07/2021 Confirmed reviews ALL

The food was fantastic and the hotel grounds and public rooms are wonderful. Our room (94 in the stable block) was not so good - the wifi did not work and the bathroom was very shabby and in need of refurbishment.

Dear K P., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your comments on about the rooms and thank you for taking the time to post your review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Very enjoyable stay in view of Covid restrictions

Customer review rating 4.0/5

Tony D. Couples - 14/07/2021 Confirmed reviews ALL

Excellent staff looked after us well - even Ethel the ghost apparently added to our experience! This was our second stay under Covid restrictions and we look forward to a visit when you are operating fully.

Dear Anthony D., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Comfortable, friendly, helpful

Customer review rating 4.0/5

John Couples - 14/07/2021 Confirmed reviews ALL

Overall good experience. Large room could be improved with different layout

Dear John P., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Lovely Spa Break

Customer review rating 3.5/5

Suzanne B. Friends - 14/07/2021 Confirmed reviews ALL

Spa Break overall lovely- spa could do with more regular cleaning - particularly in the changing rooms, gym and around the pool area. Lots of staff but no one cleaning.

Dear Suzanne B., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your comments onto the leisure department Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

perfect wedding

Customer review rating 4.5/5

Anonymous Couples - 13/07/2021 Confirmed reviews ALL

Good sized room, beautiful outdoor wedding, breakfast ok.

Dear Lynsey W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Mercure Shrewsbury Albrighton Hall Hotel and Spa

TripAdvisor rating 5.0/5

fbellavia Business - 15/04/2021 TripAdvisor review

Helpful staff, great building lovely grounds. Had sales meeting which took place in the state room off reception area. Team provided excellent service throughout the day. Due to covid lunch was delivered to the meeting room sandwiches only.

Dear fbellavia, Thank you for your recent review regarding your stay here at the Mercure Albrighton Hall Hotel & Spa. Thank you for your kind words about our staff and the customer service you have received, along with our location & meeting rooms. We are pleased we were able to organise your lunch during your meeting of a packed lunch e.g. sandwiches, crisps, juice, fruit etc. We look forward to seeing you again in the near future! Stay Safe, Kirsty Front Office Manager

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