Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,482 reviews

Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 1
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Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
United Kingdom

GPS:52.75736, -2.746925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,482 reviews

TripAdvisor Rating  4.0/5  2,973 reviews

Friendliest staff ever

TripAdvisor rating 5.0/5

Jane C TripAdvisor review

The staff were the most wonderful part of our experience they could not do enough for us, particular Kelvin from the restaurant and Leon from the spa they were so friendly and helpful! And the food was very tasty too.

Dear T2954RPjanec, Thank you very much for your review, we are delighted to read that you have enjoyed your stay with us and you have particularly enjoyed our team and of course Kelvin (he is indeed a super star). We hope to have another opportunity to serve you again in the near future. Yours Truly, The Albrighton Hall Hotel and Spa Team

Nice experience

TripAdvisor rating 4.0/5

Emma M TripAdvisor review

Lovely stay. Rooms outside of the main house quite dated. Nice size rooms though. Breakfast good, lots of choice. Lots of staff really great. Morgan on reception and Leon in the spa. Had a nice meal in the restaurant, served by Kelvin and Keah. Shame to hear that the waiting team don’t get a proper share of the tips in the restaurant. They only get gratuity on the extras, not on the menu.

Dear emmamG9786XR, Thank you for the wonderful feedback, delighted to read you had a great time at our hotel. Please rest assured that ALL the tips are equally shared amongst ALL members of our team, I am sorry if perhaps the information you have received was incorrect. We, as a team, we are truly honored and humbled for any gratuities and reviews which we received as these surely give us the continuous motivation and encouragement to deliver our services with professionalism and dedicaction. We do hope to have many more opportunities to welcome you back at our hotel in the very near future. Warm wishes Elena Fenton Operations Manager

It was a birthday surprise .

Customer review rating 5.0/5

Graham J. Couples - Confirmed reviews ALL

It was a Wowcher deal and it exceeded our expectations. The accommodation in the Headmasters House was lovely, large room , nice views ,great.

Customer review rating 3.0/5

Colin H. Couples - Confirmed reviews ALL

We stayed in a lakeside room which was pleasant enough but to get to the restaurant we had to walk along outside the front of the main building. In the summer this may be acceptable but during the winter months it is not. As the two buildings are right next door to each other, surely it wouldn't take too much to make a covered walkway between the two buildings to offer protection from the elements. In order to return to our room after eating our evening meal meant negotiating the main access stairs at the main entrance to reception. These were in darkness and my wife stumbled with not being able to see the steps clearly. If I hadn't been with her she could have easily fell on the hard paving and done a lot of damage to herself. It was reported to reception the following morning and they promised to investigate.

Customer review rating 4.5/5

Steve R. Business - Confirmed reviews ALL

Very nice hotel, food was great.

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Other web-users rate our hotel

  • 497 reviews 9.3/10 Location
  • 1,651 reviews 6.7/10 Room
  • 1,458 reviews 7.7/10 Service
  • 51 reviews 3.4/10 WiFi
  • 1,038 reviews 5.8/10 Food
  • 664 reviews 5.9/10 Wellness Area
  • 584 reviews 7.2/10 Breakfast
  • 552 reviews 5.4/10 Cleanliness

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