Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 1,000 reviews

Mercure Sheffield St Paul's Hotel & Spa - Image 1
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Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,000 reviews

TripAdvisor Rating  4.0/5  3,735 reviews

Not good enough

TripAdvisor rating 2.0/5

K9470SZwendyb TripAdvisor review

The rooms are very tired. A Premier Inn is better. Shocking pillows. Wood peeling off doors. Stains on the bed frame!! The bar ran out of white wine, gin and a specific beer. At night the bar was closed and you had to sit in reception with a self service fridge. On the morning of checking out the cleaning staff had put quilts out of other rooms in the hallway, and you could see yellow stains on them!! Check in and check out was quick and friendly

Well located

Customer review rating 4.5/5

Nickijd Business - Confirmed reviews ALL

Great stay very comfortable bed nice to have a shower not to have to step over to get into great sized room. The lunches were good and also the evening meal but we were there for a conference. I would stay again

Good location, comfortable, a nice stay

Customer review rating 4.0/5

Steve H. Business - Confirmed reviews ALL

Two nights stay for business - this is a reliable and comfortable hotel

Dear Stephen We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Mercure Hotel and Spa Sheffield

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

I was disappointed that swimming is no longer included. Please note that on Expedia it does not advertise this as having a surcharge. I also had problems with my room due to there being no roll away beds. This has been part of Our booking. I know staff did try and help resolve the situation and I appreciate that but they never completed to circle of communication I.e they could have called and told me about the problem rather than me arriving back to the room at 8pm after dinner with a 4 year old to discover no extra bed. A refund was agreed but I had to go back down to reception to find this out. It should not be left to me to Instead it was left to me to repeatedly notice the problem in my room and get updates. It also left us with no alternative but to stay in an unsuitable room with 1 small double for 3 people. We have stayed at this hotel every year since we got married as this is where we stayed for the wedding but I won’t book again unfortunately as it doesn’t seem like the hotel isnt rgeared towards families anymore.

Returning customer

Customer review rating 4.5/5

Ga Business - Confirmed reviews ALL

The usual standards of courtesy and cleanliness. The hotel retains commendable levels of excellence.

Dear Gary We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Mercure Hotel and Spa Sheffield

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Other web-users rate our hotel

  • 933 reviews 9.3/10 Location
  • 1,663 reviews 5.4/10 Room
  • 1,339 reviews 7.1/10 Service
  • 25 reviews 7.6/10 WiFi
  • 813 reviews 5.6/10 Comfort
  • 567 reviews 4.9/10 Cleanliness
  • 466 reviews 7.6/10 Breakfast
  • 436 reviews 5.9/10 Amenities

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