Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 1,167 reviews

Mercure Sheffield St Paul's Hotel & Spa - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,167 reviews

TripAdvisor Rating  4.0/5  3,713 reviews

Lovely but basic for how it’s described

TripAdvisor rating 3.0/5

Vikki B Couples - TripAdvisor review

I stayed here for 2 nights on 23rd - 25th March. The lobby is beautiful but when I got to my room I found it very basic. It was clean, and the bath & shower were great. However, the bed was very uncomfortable and the pillows were hard. It wasn’t a very comfortable couple of nights. Room service was lovely, the food was great. But you don’t really get enough for what it costs. Some of the staff looked a little grumpy, but the receptionists were helpful and the guy who delivered room service was friendly. Overall it was a decent stay, my main concern was the sleeping comfort. It’s right in the centre of Sheffield with everything you need around you. Its location is perfect.

Excellent service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Fantastic service from check in to check out. Two nights stay to visit the theatre. Ideal location for city centre. All staff could not have been more helpful.

Dear Sir/Madam We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Mercure Hotel and Spa Sheffield

Great customer service

TripAdvisor rating 5.0/5

Mark R TripAdvisor review

Great customer service. My son booked a romantic Valentine's break, sadly he became unwell with glandular fever so had to cancel. The staff were very understanding and used their discretion to resolve the situation. Really good service.

Dear The Rayboulds Thank you for your nice comments I will make sure these are passed on to all the staff and we hope your son is feeling batter and look forward to welcoming you back to the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

Just lovely

Customer review rating 5.0/5

Judy H. Families - Confirmed reviews ALL

Great upgrade and the hotel never disappoints

Dear Judith We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Mercure Hotel and Spa Sheffield

Excellent service

Customer review rating 4.5/5

A K. Families - Confirmed reviews ALL

One night stay to catch up with family. Lovely room and excellent front desk service.

Dear Alison We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Mercure Hotel and Spa Sheffeild

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Other web-users rate our hotel

  • 951 reviews 9.1/10 Location
  • 1,770 reviews 5.5/10 Room
  • 1,435 reviews 7/10 Service
  • 26 reviews 8.1/10 WiFi
  • 610 reviews 5/10 Cleanliness
  • 496 reviews 8/10 Breakfast
  • 458 reviews 5.7/10 Amenities
  • 341 reviews 5.6/10 Food

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