Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 1,057 reviews

Mercure Sheffield St Paul's Hotel & Spa - Image 1
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Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,057 reviews

TripAdvisor Rating  4.0/5  3,732 reviews

Convenient & pleasant hotel

TripAdvisor rating 5.0/5

Wendy M Couples - TripAdvisor review

We normally stay at Mercure Kenwood or holiday inn because often travelling with our dog. On this occasion it was just us so we opted for the city centre St Paul’s which isn’t dog friendly. It’s close to convenient parking, & next to city hall. Loads of restaurants & bars within easy walking distance. Decent hotel bar. Excellent spa treatment & decent pool for swimming. Not enough lockers available, The small conical paper cups for water are pretty useless after a treatment. They don’t hold much water & start to collapse after one drink. Other spas usually have a sturdy cup & hand it to client once treatment finished. It’s a minor thing but means more small cups used than necessary.

Dear Wendy Thank you for your comments after your recent stay with us at the Mercure Hotel in Sheffield. I will pass your comments to the Spa manager regarding the cups maybe it will be something in the future they will look at doing. We are pleases you chose to stay with us and we hope you had an enjoyable stay. Yours sincerely Mercure Hotel and Spa Sheffield

Very nice gym and spa treatments

TripAdvisor rating 5.0/5

N K TripAdvisor review

Been a member at Mercure hotel gym for over 6 months upgraded my membership to spa club membership . All the staff from reception desk to Gym staff especially Joe the personal trainer are great very friendly and very helpful And all the staff in the spa treatments a credit to Craig the manager and a credit to Jose spa operations manager All the staff Are a real credit to the leisure fraternity Highly recommended by Naz khan and Waleed who has also recently joined on my recommendation

Dear O4594ISnk Thank you for your lovely feedback after your recent visit to our Spa facilities and great to hear you have upgraded your membership. I will pass your comments on to the Spa Manager and all the staff and we hope you will carry on being a member in the coming years. Yours sincerely Mercure Hotel and Spa Sheffield

Trerrible nights sleep

Customer review rating 0.5/5

James E. Friends - Confirmed reviews ALL

I stayed over on Monday 6th May and had a terrible nights sleep due to multiple fire alarms continuously going off early in the morning. No apology or compensation was offered despite being offered to another party I was travelling with.

Fire alarm

Customer review rating 2.0/5

Greg I. Friends - Confirmed reviews ALL

The room was fine but when I emailed to query about an upgrade I didn't receive any response. Then after the fire alarm went off several times on the second night of my stay I wrote another email to question that (I didn't have time to ask when I checked out), a week later and still no response.

Not as good as expected

Customer review rating 1.5/5

Anthony J. Couples - Confirmed reviews ALL

3 course meal spa break was actually an awful ‘buffet’ and fire alarms going off through the night with no apologies or explanation.

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Other web-users rate our hotel

  • 922 reviews 9.2/10 Location
  • 1,690 reviews 5.4/10 Room
  • 1,352 reviews 7.1/10 Service
  • 25 reviews 8.2/10 WiFi
  • 811 reviews 5.8/10 Comfort
  • 579 reviews 4.9/10 Cleanliness
  • 468 reviews 7.8/10 Breakfast
  • 444 reviews 5.7/10 Amenities

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