Customer review rating 3.8/5 5,360 reviews
ALLSAFE approved hotel
Five fully-equipped meeting rooms for up to 200 guests
Wedding facilities capable of accommodating 200 guests
Nearby attractions include Winchester Cathedral
Enjoy traditional British cuisine at the Wessex restaurant
Pet friendly hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service. All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.
Compact Double Room
Number of meeting rooms: 5
Maximum size: 218 m²
Maximum capacity: 200 people
Maximum banquet capacity: 200 people
100% genuine reviews from our guestsFind out more
The hotel is well located but hotel needs a full refurb
Stephen D. Couples - 25/07/2021 Confirmed reviews ALL
We experienced a problem with one of the guests throwing things out the window and shouting in the early hours of the morning finally being removed by the police. It later transpired that it was the same women who was mithering us at the hotel bar a little earlier. We felt that we should have been made aware that you were housing the homeless due to the Covid pandemic and made us aware of this at the time of booking or at least reopened to the public once these unfortunate people had been relocated from your hotel , as paying guests you had a duty of care to inform us. I hope you make other guests aware of this
Overpriced, dirty & broken
Unhappy G. Couples - 24/07/2021 Confirmed reviews ALL
The staff were very welcoming, we were very disappointed, especially considering we didn’t book a budget room. One of the bedside lamps & the floor lamp were obviously broken and did not work and the socket was faulty. There were obvious tooth paste stains on the carpet which had not been cleaned properly The sockets along the dresser was also faulty, sometimes they worked, some times they didn’t. Soft drinks provided as part of the room - 1 bottle each and no way of opening them as no bottle opener in the room.
Good location Shops overlooked Winchester Cathedral loved the Eucharist services
Ms S. S. &. M. K. C. Couples - 24/07/2021 Confirmed reviews ALL
It was clean,Quintessentialy English,zclean,Extra pillows I suffer with Vertigo (2) loved the furniture & built in Fridge & proper Desk & chaise lounge chair & table please get a Air filter & quieter kettle please
Pleasant hotel in need of refurbishment
Sam J. Friends - 22/07/2021 Confirmed reviews ALL
Delay in getting into one of our rooms until after 5pm (when check-in was at 2pm). Rooms were spacious, clean & well presented although dated. No air-conditioning only a fan. Nice shower, tea & coffee facilities and a fridge. Great location for seeing sights of Winchester.
Well located, now a terrible hotel now don't bother to unpack.
Ivan/marilyn C. Couples - 22/07/2021 Confirmed reviews ALL
I really don 't know where to start and am answereing this survey on behalf of myself and my husband, I personally have stayed in the Wessex for over 50 years even when it was a THF and my husband and I always stay at the Wessex when in Winchester (or we did.) I was in the hotel trade for over 20 years employed by the top motor company in the UK, booking executive accommation worldwide, so I do know what to expect and this wasn't it. I shall give you only some examples as there were too many to list. 1) Unable to call hotel on the day of arrival as phone unobtainable. room not available at 13.10 on day of arrival OK not a problen unless your want to use the toilets downstairs that were taped off because of blockage 2) Requested last room at end of 2nd floor because we didn't wanr people on both sides because of the footbal match, given next but last room. 3) Only two light out of 4 working in bathroom one of which flickered. This problem still had not been sorted after 3 nights, although the maintenance man was very helpful. 4) Furniture in room very dated and carpets very dirty at enterance to bathroom. 5) Had to request our room cleaned, because of cross contamination, which I found very annoying as we had stayed a couple weeks previous at The Swan in Lavenham (also a 4* hotel but with excellent service. 6) On returning to our room on our last night stay we were unable to gain access as the key card didn't work. I went to reception and found approx. 25 other people in lines with the same problem, this made us late for our restaurant. Would I now recommend your hotel NO. Would I come back NO. 7) You state your breakfast is fit for a "KING" which king woulf this be? I
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