Mercure Winchester Wessex Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 1,055 reviews

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Description

Hotel extras

  • Central location, located right next to the Cathedral.

  • Limited onsite private parking. Subject to availability.

  • Perfect for meetings, private functions & weddings for up to 200 guests.

  • The Wessex restaurant offers a traditional British menu.

  • Pet friendly hotel

Our accommodation(s)

Hotel location

Mercure Winchester Wessex Hotel

Paternoster Row
SO23 9LQ WINCHESTER
United Kingdom

GPS:51.06123, -1.311941

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WESSEX RESTAURANT

The Wessex Restaurant is closed at the moment

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,055 reviews

TripAdvisor Rating  3.5/5  2,341 reviews

Faded grandeur. Room was a little tired and worn with holes in the furniture and cracks in the bathroom tiles.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were friendly, attentive and helpful. The room had a lovely view and is in a brilliant spot to get out and investigate the city.

Dear Toby L., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments and I will discuss this with my team. The team and I hope we can welcome you back to the property in the near future. Kind regards, Eric-Enno Snel General Manager

Excellent

Customer review rating 4.5/5

Helena C. Families - Confirmed reviews ALL

Staff very good, breakfast nice, room comfortable was really oleased

Dear Helena Charlotte c., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. We would like to ask if you could also review on Trip Advisor. please follow the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186300-d192499-Mercure_Winchester_Wessex_Hotel-Winchester_Hampshire_England.html Kind Regards Eric-Enno Snel General Manager

Lovely stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I have stayed here before, last time was awful, staff were rude and the evening meals were disgusting but I am glad to say it has completely changed, all the staff were lovely ,polite and new their job, and the food was delicious, will definitely stay again.

Dear Samantha P., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. We would like to ask if you could also review on Trip Advisor. please follow the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186300-d192499-Mercure_Winchester_Wessex_Hotel-Winchester_Hampshire_England.html Kind Regards Eric-Enno Snel General Manager

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Great location but needs some updating

Dear Penelope R., Thanks for leaving your thoughts here, we’ve taken note of your comments and we will discuss this within the team. We hope we can welcome you back to the property in the near future. Kind regards, Eric-Enno Snel General Manager

Accommodation good, Food mediocre

TripAdvisor rating 3.0/5

Simone L TripAdvisor review

Rooms were good, bed very comfortable, the room & the bathroom nice & clean Perfect location, but very noisy road However, for two mornings the tea tray was not restocked & a plastic bin bag full of rubbish left on bathroom floor Often no staff available You really need to look at your breakfast, the eggs were dreadful, limited hot choice, especially if you are vegetarian, no vegetarian sausages,none of the food covered at breakfast, very unhygienic,( the cheese slices were very dried out ) The dinner menu was the same every night & again limited vegetarian option - potato soup for starter - potato curry for main & the meat free burger, just a vegetable patty which for nearly £20 is not good value! Overall - accommodation good, food a let down

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Other web-users rate our hotel

  • 1,393 reviews 8.8/10 Location
  • 1,683 reviews 5.4/10 Room
  • 1,181 reviews 8.2/10 Service
  • 13 reviews 7.1/10 WiFi
  • 597 reviews 4/10 Cleanliness
  • 571 reviews 6.4/10 Breakfast
  • 500 reviews 2.2/10 Amenities
  • 495 reviews 2.8/10 Vibe

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