ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.2/5 394 reviews

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PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000, 152130 MUSCAT, Oman

Description

Hotel extras

  • Stay connected effortlessly with fast WiFi throughout the hotel

  • Choose a top-rated stay trusted by travelers in Muscat

  • Reach Grand Mall in just minutes for shopping and everyday needs

  • Enjoy easy, secure underground parking for a hassle-free stay

  • Keep up your routine with a workout whenever it suits you

Our accommodation(s)

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

GPS:23.593543, 58.419178

Telephone
Fax +968 24 487970

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

OOPEN PASTA and GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  394 reviews

Customer review rating 4.0/5

Sabatul U. Solo - Confirmed reviews ALL

Stay there as a solo traveler for few days… Place is clean, people are kind n helpful. All is good but I think you guys need to put less bleach on the towels (smell too strong) The rest is fine n good to stay.

Dear Sabatul U., Thank you for your kind feedback regarding your stay with us. We are pleased to hear that you found our hotel clean and our staff helpful. We appreciate your suggestion about the towels and will certainly consider it as we strive to enhance our guests' experience. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 4.0/5

Atul W. Business - Confirmed reviews ALL

Positive- Room is clean, staff is co-operative, very good welcome by receptionist Mr Arman. Negative- Room size was small; there was drainage water smell in the washroom.

Dear Atul w., Thank you for your positive feedback regarding our location and the cleanliness of your room. I appreciate your kind words about Mr. Arman’s welcoming service. I regret to hear about the drainage issue in the washroom, and I will ensure your comments are noted. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 0.5/5

Hussam J. Families - Confirmed reviews ALL

I returned based on a great past stay, but this time was terrible. The bedroom was dirty, and the broken TV made it worse. Worst of all, the bathroom smelled strongly of urine, with dried stains left on the toilet edges from superficial cleaning. Uncomfortable and unacceptable for Ibis Muscat.

Dear Hussam J., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced, particularly regarding the cleanliness and maintenance of your room. Please be assured that your comments will be shared with our housekeeping team to reinforce our commitment to high standards. We strive to provide a comfortable environment for our guests, and I regret that we fell short during your visit. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 5.0/5

Esghaier M. Business - Confirmed reviews ALL

Thank you to the entire team at ibis Hotel for the warm welcome and excellent hospitality. I truly appreciated my stay. A very special thank you to Malik for his kindness, professionalism, and outstanding assistance. Your dedication made my experience even more pleasant. Looking forward to staying with you again!

Dear Esghaier M., Thank you for sharing your wonderful experience at ibis Muscat. We are delighted to hear that you appreciated our warm hospitality and the exceptional service provided by Malik. Your kind words will be shared with the entire team, as they strive to create memorable stays for our guests. We look forward to welcoming you back in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 2.5/5

Binit S. Couples - Confirmed reviews ALL

So basically i had 2 different booking , one was for 2 days and one was for 1 days. Despite being injured on trip, they forced me to change rooms, even though i am accor platinum member. Also they didn’t gave me higher floor room. Breakfast was ok, not a lot of variety. wifi in new room was not working properly.

Dear Binit s., Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that you experienced difficulties with the Wi-Fi connection and that your room change caused inconvenience, especially given your loyalty as an Accor Platinum member. While we strive to accommodate our guests' preferences, certain arrangements are necessary based on availability. I appreciate your comments regarding the breakfast variety, as we continually seek to enhance our offerings. Your insights are valuable, and I will share them with our team for future improvements. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Other web-users rate our hotel

  • 344 reviews 9.1/10 Location
  • 471 reviews 5.6/10 Room
  • 707 reviews 9.1/10 Service
  • 19 reviews 6.8/10 WiFi
  • 234 reviews 9.2/10 Food
  • 232 reviews 6.8/10 Cleanliness
  • 212 reviews 8/10 Breakfast
  • 197 reviews 3.3/10 Comfort

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