Novotel Dubai Al Barsha

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Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.3/5 842 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

  • DUBAI METRO:  RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13 miles - Shuttle paying

  • By train

    SHARAF DG At 0km / 0 miles

GPS:25.112416, 55.188687

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Our guest reviews

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  842 reviews

TripAdvisor Rating  4.5/5  3,073 reviews

prefect

Customer review rating 5.0/5

L. M. Business - Confirmed reviews ALL

nice house service, bishnu rijal.

Dear M., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Well located, nice staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Location is good. Staff in lobby is nice and serious Cleaning ok The rooms are old in style - the furnitures are worned. Bed is good. Shower was horrible - too short height for tall people. Breakfast was about ok. Worned area, noisy.

Dear Tina, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

The stay was good the food was horrible

Customer review rating 3.5/5

Mustafa H. Families - Confirmed reviews ALL

Very helpful and kind staff. The rooms were nice and house keeping was good. The food was terrible, some not cooked properly, some were old food served..

Dear Mustafa, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations in regards to the Food. We would certainly look into that and work on it. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

Well located

Customer review rating 4.0/5

Freddy Business - Confirmed reviews ALL

Very pleasant and responsive staff Should have offered a discount on first part of stay

Dear Freddy, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly look into that (carpet cleaning and breakfast) and please tell us more about your concern about the discount on the first part of the stay as it's not clear and so we can work on it better. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

Nice view

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had to call room service for toothbrush and slippers which was odd, also a fridge with drinks and snacks could be nice. The view of the bar and the pool was astonishing and the breakfast service was really good.

Dear Ali, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. we apologise in regards to your concern on asking for the slippers and toothbrush, we will defiantly work on that. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

High quality

Customer review rating 5.0/5

Damir Couples - Confirmed reviews ALL

Everything was perfect. Shuttle bus to the beach. Good restaurants. Nice swimming pool and gym. Staff very friendly.

Dear Damir, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Attentive staff, great location, clean and very comfortable.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

My second time staying at this property and I’ll certainly stay here next time I’m in Dubai - regardless business or pleasure. Very good location! I was here mainly for business however had my elderly family also visiting at the same time. The hotel was perfect for them too! Esther Kimani, at front desk is amazing (I was in/out out most of the day, so my interactions were mainly with the night team). Day and night, Concierge team go the extra mile to assist. Rooms are comfortable enough for my usual 10 day stays.

Dear Reshma , We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Comfortable place to stay with family

Customer review rating 3.5/5

Sarah M. Families - Confirmed reviews ALL

Checked in on a Sunday evening, checking was slow, check out was fast. My 3rd time in novetel Albasha, always home for me. Staff very helpful

Dear M. J., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Zapopadko Hotel Manager

Satisfied

Customer review rating 4.5/5

Ahmad K. Couples - Confirmed reviews ALL

I had an enjoyable welcoming team. Asked for late check out and the front desk was understanding being fasting. I needed more sleeping time till afternoon.

Dear Ahmed, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Clean and well maintained

Dear Remedios, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Excellent location and very friendly staff

Customer review rating 4.5/5

Mike Families - Confirmed reviews ALL

Hotel is in a central location in Dubai's vast area and has access to regular taxis and Metro. It is also walking distance to many good quality restaurants, across the street from a grocery store and about 100m from another one as well as a pharmacy. Staff are very very very friendly and helpful and assisted with all our needs promptly. We stayed in a 3 bedroom, 5 bathroom apartment that could easily sleep 8-10 people (including kids), at around 230m2 you won't find many rooms or apartments of this size anywhere. Rooms are also serviced every day by 2 staff, takes a while because it is thorough from complete change of bedsheets to vacuuming the entire apartment. The room is also Fantastic for your step counts!:)

Dear Michael, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Good stay

Customer review rating 5.0/5

Corina Families - Confirmed reviews ALL

Very good sevices

Dear Corina, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Great stay

Customer review rating 4.5/5

Sim Families - Confirmed reviews ALL

Overall we had a wonderful experience from the staff to the location. We will be back

Dear Simardeep, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Great experience

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice place to be

Dear Kerelous, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Location is good

Customer review rating 5.0/5

Derrick K. Couples - Confirmed reviews ALL

Nice room with nice room

Dear Derrick, We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is a pleasure to receive your positive feedback. I will share your comments with our team especially with Irene. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

Well located

Customer review rating 4.0/5

Gurpal Friends - Confirmed reviews ALL

I stayed here with 4 friends for 6 nights. We stayed in 3 bedroom suite. Very spacious and clean. Housekeeping guys were brilliant. Hotel is situated just Walking distance from Metro station. Most of the tourist places like Mall of emirates, Burj khalifa, Dubai mall etc are all easy accessible by metro. Hotel is centrally located with many eateries around mostly open 24 hours. Will definitely stay here again on my next visit.

Dear Gurpal , We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha , about our Staff and our Location and Room. It is a pleasure to receive your positive feedback. I will share your comments with our team and especially with the Housekeeping. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Alina Zapopadko Hotel Manager

well located

Customer review rating 3.5/5

Girish Business - Confirmed reviews ALL

except slow room service , rest was good.

Dear Girish, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations in the Room Service and the online check in. We would certainly work on that . Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

Comfortable rooms

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Business trip, 3rd stay in as many months, previously stayed on ocean view side which was noisy from motorway traffic. Asked for quieter room at back which was indeed available and offered a quiet comfortable stay. Breakfast is boringly monotonous after few days. Not a single change since my first visit. That said, usual continental and egg station offer is totally adequate for short stay of one or two days. Staff very helpful and friendly and room clean

Dear Jan, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. I am glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations especially with the breakfast buffet , I will pass your concern to our Chef and we would certainly work on that. Your feedback is very valuable to us as we work to be better each and every day. I appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alina Zapopadko Hotel Manager

Nice Place, Friendly Staff

TripAdvisor rating 5.0/5

sadeddinali1972 TripAdvisor review

I got a free upgrade to my room. The receptionist had offered me an executive suit as while I was booking a normal room. The upgrade was offered and not requested which makes a big difference. I felt very special and this was because I am a Diamond All member. I has also been offered a welcome drink and a free access to the soft drinks in the room mini-bar with daily refilling. Welcoming pale of sweets has been delivered to my door step. The staff is very friendly and welcoming and the hospitality was outstanding.

Dear Sadeddinali, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that we have met your expectations. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again soon. With much appreciation, Alina Zapopadko Hotel Manager

Dubai Trip

TripAdvisor rating 5.0/5

patbernard2021 Business - TripAdvisor review

Excellent Hotel. Personnel are courteous and professional. Food and Room Service are excellent. Gym has a nice assortment of equipment and the hours are convenient. Hotel is within walking distance of the Emirates Mall. Great Place to stay. Highly Recommend.

Dear Pat Bernard, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that you enjoyed your stay and we really appreciate your recommendation. The team and I look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

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