ibis Petrolina Hotel 3 stars

Customer review rating 4.3/5 4,876 reviews

ALLSAFE approved hotel

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ibis Petrolina
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+ 13 Services

Hotel extras

  • The hotel is a 20-minute drive from Senador Nilo Coelho Airport.

  • 10-minute drive from Petrolina Bus Terminal

  • 12 minutes from downtown

  • Pet friendly hotel (pets up to 33 lbs)!

  • Rooms are adapted and equipped for people with reduced mobility.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Petrolina

Avenida Tancredo Neves 1049
56304-190 petrolina

Tel: +558732022200

Fax: (+55)87/32022201

Check-in from 12h00

Check out up to 12h00

  • By plane

    PETROLINA INTL APT At 11km / 6 miles

  • By plane

    SALVADOR INT APT At 500km / 310 miles

  • By train

    SALVADOR At 500km / 310 miles

GPS :-9.395083, -40.493792

Hotel services

BAR Non contractual photo

A welcoming and friendly place to meet up with friends for a laid-back chat or just to relax at any time of day.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 102 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 6 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Estacionamento Ibis
    • On site

Our accommodation(s)

Our guest reviews for
ibis Petrolina

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,876 reviews

TripAdvisor Rating 4.0/5

619 reviews

well located, good staff and breakfest!

Customer review rating 5.0/5

Joana B. Business - 04/10/2021 Confirmed reviews ALL

I had a great experience in Ibis Petrolina - staff very dedicated, friendly. Hotel is well located and the breakfest was amazing! Typical and international foods.

Good stay

Customer review rating 4.5/5

Victor Business - 28/09/2021 Confirmed reviews ALL

It was pleasant. I just think that the prices it was too much expensive.

Prezado Sr. Agradecemos o seu tempo dedicado em responder a nossa pesquisa de satisfação no seguimento da sua estada no ibis Petrolina. Ficamos contentes em saber que tenha tido uma estadia acolhedora, na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Cristiane Silva, Gerente Geral ibis Petrolina

Incompetent reservation desk

Customer review rating 0.5/5

Felipe A. Business - 07/09/2021 Confirmed reviews ALL

We had two rooms reserved and when we arrived there was only one room available!

Absolutely delighted stay

Customer review rating 5.0/5

Tiago E. F. Business - 02/02/2021 Confirmed reviews ALL

The hotel went above our expectations and we were completely satisfied

Olá Tiago e F.! Foi um imenso prazer recebê-los em nosso hotel. É gratificante que tenha notado a preocupação que temos com o conforto dos nossos hóspedes! Conte sempre conosco quando vier a Petrolina. Atenciosamente, Cristiane Silva, Gerente Geral ibis Petrolina

Dentro do Shopping

Customer review rating 5.0/5

Fabio D. M. C. Solo - 02/02/2021 Confirmed reviews ALL


Prezado Sr. Fabio, Bom dia! Agradecemos os seus comentários no seguimento da sua estada no ibis Petrolina. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Cristiane Silva, Gerente Geral ibis Petrolina
Customer review rating 5.0/5

Ciro G. Business - 30/10/2020 Confirmed reviews ALL

It's great!

Olá Sr. Ciro Bom dia! Agradecemos muito pela hospedagem, pelos comentários e por compartilhar a sua experiencia no Ibis Petrolina. Esperamos recebê-lo em breve. Atenciosamente, Cristiane S., Gerente Geral ibis Petrolina


Customer review rating 5.0/5

Sergio F. A. S. Solo - 13/09/2020 Confirmed reviews ALL


Olá Sr. Sergio Bom dia! Agradecemos pelo tempo dedicado em compartilhar mais detalhes da sua hospedagem no Ibis Petrolina! É gratificante receber um retorno tão positivo! Nosso time ficará extremamente feliz em saber de sua satisfação. Atenciosamente, Cristiane Silva, Gerente Geral ibis Petrolina

Always pleasurable

Customer review rating 4.5/5

Raphael M. L. Business - 18/12/2019 Confirmed reviews ALL


Olá Sr. Raphael! Agradecemos por responder a nossa pesquisa! Sempre um prazer recebê-lo em nosso hotel! Conte sempre conosco! Boas festas! Cristiane Silva, Gerente Geral ibis Petrolina

Really nice experience

Customer review rating 5.0/5

Matheus R. Business - 23/11/2019 Confirmed reviews ALL

Excellent experience. Great location

Olá Sr. Matheus Boa tarde! Agradecemos os seus comentários no seguimento da sua estada no ibis Petrolina. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. Atenciosamente, Cristiane Silva, Gerente Geral ibis Petrolina

Very satisfactory.

Customer review rating 5.0/5

Valdemar Business - 24/10/2019 Confirmed reviews ALL

This hotel complies with the international standard of Ibis hotels where I have stayed.

Prezado Sr. Valdemar Bom dia! Agradecemos por nos contar sobre sua experiência conosco, nosso time ficará extremamente feliz em saber de sua satisfação. Atenciosamente, Cristiane Silva, Gerente Geral ibis Petrolina

Nice welcome

TripAdvisor rating 5.0/5

prismaxe Couples - 24/09/2019 TripAdvisor review

We are very well welcome, we arrived tired and the staff let us rest by giving us the room as soon as possible. The staff gave us nice ideas about sightseeing around the place such as the sunset in São Francisco river by boat

We very much appreciate your comments regarding your stay at the ibis Petrolina It is always a pleasure to receive positive feedback. Thanks a lot Sincerely,

Confortable and good location

TripAdvisor rating 4.0/5

Dario S Family - 19/11/2018 TripAdvisor review

It is a confortable hotel. It is far from the S. Francisco river banks (the most beautiful place in Petrolina) but is near the shopping center. The staff are friendly and efficient. Negative point: the internet is unstable and sometimes slow.

Dear Guest We very much appreciate your comments regarding your stay at the ibis Petrolina It is always a pleasure to receive positive feedback. I will share your comments with our team About the internet be assured that we will be taking appropriate measures to prevent situations like this. Best Regards General Manager Cristiane Silva

My first time at Ibis

TripAdvisor rating 4.0/5

antoniohenriqued2017 Solo travel - 18/04/2017 TripAdvisor review

I was impressed with the treatment of the staff, all of them always helpful, I did not miss anything, very clean, I did not notice anything abnormal, I usually find fungi, dust in some of the hotels I host in Europe and America, Central and South. It was a good experience.

Mr. Antonio, Our staff is happy with such a pleasant feedback! We hope that your next accommodation will be even better than this last one, and also hope to see you soon! Our best regards, Danillo Hass General Manager Hotel Ibis Petrolina

Good stay

TripAdvisor rating 4.0/5

Aurea W Business - 02/08/2016 TripAdvisor review

I stay there for only one night, but the room is clean, no noise. Staff is kind. I leave very early in the morning, than I couldn´t try the coffee. Although the fast stay this time, I recommend this hotel.

Good evening Mrs. Aurea, We are very satisfied that you had such a pleasant stay in our hotel. We hope that your next stay will be more comfortably than this one. Best Regards, Danillo Hass General Manager Hotel Ibis Petrolina

Nice, neat, as always

TripAdvisor rating 4.0/5

Andrea R Business - 02/02/2016 TripAdvisor review

A good thing about Ibis is that you know what to expect. Neat and nice. But, knowing that Petrolina is a national references for grape and mango production, how come they didn´t offer those products for breakfast? Wouldn´t it be nice to find regional produce in all Ibis´ hotels?

Dear Guest, We are glad that you enjoyed your stay. About the breakfast, we offer a fruit basket with grape and mango produced in the region. We will check what hapenned that day. I am sorry. We hope to see you again very soon. Sincerely, Ana Letícia Duz, Assistent Manager

just ok

TripAdvisor rating 3.0/5

Mmluz Family - 19/07/2015 TripAdvisor review

Everything was ok. Confortable bed, fast check on. The breakfast had few options, i was hoping for more. The room was a bit small for a couple and one child. Internet had a good speed. Parking area not safe.

Dear Mmluz, Thanks for your comments about ibis Petrolina. Hope to see you soon in one of our hotels. Best wishes, Fábio Neto General Manager

Amazing Petrolina

TripAdvisor rating 5.0/5

luciacr111 Couples - 14/05/2015 TripAdvisor review

Good location. It's near River Shopping and everthing at Petrolina. Congratulations to the receptionists, they're helpful and they know the events taking place in Petrolina and Juazeiro. We stayed at this hotel for 5 days and it´s ok.

Dear luciacr111, Thanks for your comments about the ibis Hotel in Petrolina. We hope to see you soon in one of our hotels in 2015. beste regards, Fábio Neto General Manager

Where is the hospitality...

TripAdvisor rating 3.0/5

Marta165 Friends getaway - 13/01/2015 TripAdvisor review

...The people who work at the front desk, they could be more hospitality. Why do not go to Ibis Belo Horizonte, to make a workshop with the excellent front desk employees that I have found there. That is all that I have to say about this hotel.

Dear Marta165, Thank you for taking the time to tell us about your experience at the ibis Petrolina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fábio Neto General Manager Hotel Ibis

Nice location

TripAdvisor rating 4.0/5

francisc0rs Couples - 05/11/2014 TripAdvisor review

Describe the service you experienced: Profesional service at the front desk Tell us how you liked the room: Room has a modern furniture. Talk about the location & amenities: Hotel is Clean and close to a big shopping center Say what you liked best & least

Dear Francisco RS, Thanks for your comments, We hope to see you soon in one of our hotels. Beste wishes, Fábio Neto General Mannager

Very Good

TripAdvisor rating 4.0/5

Paulo R Couples - 20/07/2014 TripAdvisor review

Ibis Hotel Style. TV, Wi-Fi, Air Split, Bath Room - all funcioned. Parking and Breafast good. River Shopping is near the hotel. You have regional places to eat (Bododromo). The Catheadral is very beatifull. Transpassing a bridge you will be in Bahia State (Juazeiro City). You can visit cultives of raises and other fruits.

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