Sofitel La Reserva Cardales

Sofitel La Reserva Cardales 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 808 comentários

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Extras do hotel

  • 1 criança com menos de 12 anos grátis, compartilhando camas existentes e berço grátis.

  • Hotel em Buenos Aires com piscina, spa e salão de beleza.

  • Centro de convenções para até 2.600 pessoas

  • Hotel com estacionamento

  • Aproveite os restaurantes com vista para o lago

Hotel ALLSAFE. Aprovado

Localização do hotel

Sofitel La Reserva Cardales

Ruta Panamericana No. 9, Km 61, Campana, Buenos Aires
2804 CAMPANA
Argentina

GPS:-34.273545, -58.898638

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  808 comentários

Classificação no TripAdvisor  4.5/5  1.698 comentários

Beautiful and relaxing

Classificação TripAdvisor 5.0/5

MrsSofiaElena Couples - Avaliação certificada TripAdvisor

Beautiful Sofitel in a wildlife reserve. One night is not enough as there are many attractions to do, kayak, bowling, the spa... hiking and cycling ! Buffet breakfast was excellent. A place to visit if you stay a few days in Buenos Aires, or if you live in Buenos Aires ! Many thanks to Julieta from Reservations and Agustin from the Reception, both really kind and helpful.

Let us thank you for your trust in us during your stay at Sofitel La Reserva Cardales and at the same time thank you for sending us your valuable comments in order to improve our service day by day. Sincerely! Raul Blanch Concierge and Guest Relations Hotels and Resorts Sofitel La Reserva Cardales

Bad

Classificação TripAdvisor 2.0/5

Antonella16789 Família - Avaliação certificada TripAdvisor

The location is increíble to get away from the city and relax. But unfortunately my experience was bad, the food and the attention was poor, From 12 to 6pm I have to had the need to ask PLEASE and repeatedly call to reception to clean my room or at least to bring me towels in order to allow my family and me to take a shower and do the scheduled activities, they just came at 6 pm. And too many other experiences, 2 hours waiting for some french fries, hairs in the food, etc. I understand maybe the hotel was full but my experience was bad, they should need to be prepared and have the resources to cover it as well. It’s a pity, really, the hotel is nice but the people who work there are nor friendly at all with the guests.

Gracias por tomarse el tiempo de publicar su opinión. Sus comentarios son extremadamente valiosos para nosotros, ya que nos esforzamos por mejorar con cada estancia. En nombre de Sofitel La Reserva Cardales pedimos acepte nuestras más sinceras disculpas por no brindarle el más alto nivel de hospitalidad en su reciente visita. Ciertamente hemos abordado sus inquietudes a medida que buscamos satisfacer de manera más efectiva las necesidades y preferencias de nuestros huéspedes. Esperamos tener la oportunidad de recuperar su confianza en nuestras instalaciones y servicios en el futuro cercano. No dude en ponerse en contacto con nosotros sí está dispuesto a darnos una nueva oportunidad. Atentamente. Raúl Blanch Concierge & Guest Relations Hotels & Resorts Sofitel La Reserva Cardales

Being on a stage...

Classificação TripAdvisor 2.0/5

cristinabernstein Família - Avaliação certificada TripAdvisor

Well, I really want to tell what my experience was, because when I want to reserve hotels, really trust the reviews of other travelers. The property is really beautiful. the hotel itself and the gardens look as a 5 star hotel. Even the rooms with a balcony view of the lake make you happy to be there. Then you want to have a shower and ...no amenities, so in the meantime lets hung our clothes, oh no hungers !. Breakfast was a caos, the workers clearly didn't have any experience in serving. They even brought something to the table in a plastic container. Anyway, a lot to improve from the service point of view since the price is a 5 stars hotel.

Gracias por tomarse el tiempo de publicar su opinión. Sus comentarios son extremadamente valiosos para nosotros, ya que nos esforzamos por mejorar con cada estancia. En nombre de Sofitel La Reserva Cardales pedimos acepte nuestras más sinceras disculpas por no brindarle el más alto nivel de hospitalidad en su reciente visita. Ciertamente hemos abordado sus inquietudes a medida que buscamos satisfacer de manera más efectiva las necesidades y preferencias de nuestros huéspedes. Esperamos tener la oportunidad de recuperar su confianza en nuestras instalaciones y servicios en el futuro cercano. No dude en ponerse en contacto con nosotros sí está dispuesto a darnos una nueva oportunidad. Atentamente. Raúl Blanch Concierge & Guest Relations Hotels & Resorts Sofitel La Reserva Cardales

Not a 4/5 star at all....

Classificação TripAdvisor 1.0/5

Kevin G Couples - Avaliação certificada TripAdvisor

I visited the Sofitel Los Cardales in November of 2021 for 1 night. It was supposed to be a nice/romantic birthday present for my girlfriend. I reserved what is supposed to be their top room (The Opera Suite). To be honest I was embarrassed by the state of the suite when we walked in. Dirty tools left out on the living room table. Cobwebs EVERYWHERE. Whoever painted it looked like they put a stick of dynamite in a 5 gallon pale of paint. The jacuzzi tub in the bathroom was absolutely disgusting and dirty. The TV in the living room did not work. The lounge chairs on the outside deck were FULL of bird feces. It looks like they honestly just dont care at all. These are normal things that are easily fixed by normal maintenance and caring. But you can tell that there is little, if at all caring about anything by the staff. This state that it is in is absolutely unacceptable and should embarrass the resort. The resort is supposedly rated 5 stars. I just dont see it being a 5 star resort at all which is such a shame because the actual grounds are very beautiful. The lack of care of the grounds by the staff is just appalling. To top it off, I made the mistake of making a reservation to have a nice romantic birthday dinner to eat at the facilities restaurant. We go to sit down, I look at the chairs, and they are disgusting. The arm parts of the chair were very worn out and looked just DISGUSTINGLY dirty. I asked to be seated at one of the other tables that didnt have disgusting chairs. Again, they just dont care. I suppose I shouldn't have been surprised when the food was bad and flavorless as well. The state of the pool area isnt better. Broken chairs everywhere with bird feces all over them.

Gracias por tomarse el tiempo de publicar su opinión. Sus comentarios son extremadamente valiosos para nosotros, ya que nos esforzamos por mejorar con cada estancia. En nombre de Sofitel La Reserva Cardales pedimos acepte nuestras más sinceras disculpas por no brindarle el más alto nivel de hospitalidad en su reciente visita. Ciertamente hemos abordado sus inquietudes a medida que buscamos satisfacer de manera más efectiva las necesidades y preferencias de nuestros huéspedes. Esperamos tener la oportunidad de recuperar su confianza en nuestras instalaciones y servicios en el futuro cercano. No dude en ponerse en contacto con nosotros sí está dispuesto a darnos una nueva oportunidad. Atentamente. Raúl Blanch Concierge & Guest Relations Hotels & Resorts Sofitel La Reserva Cardales

Great place. Cannot wait to return again.

Classificação TripAdvisor 5.0/5

TJAPDA Friends getaway - Avaliação certificada TripAdvisor

This is our third trip to the Sofitel in Cardales. It has yet to disappoint. The rooms are lovely, the pool and spa are top notch and the service is great. A special mention must be given to Raul, the concierge, who has made us feel special on each of our trips from the United States. We will return.

Muchísimas gracias por su magnífico comentario. Nos complace saber que la estancia en nuestro hotel fue de su agrado. Esperamos tener el placer de recibirlo muy pronto. Saludos. Raúl Blanch Concierge & Guest Relations Hotels & Resorts Sofitel La Reserva Cardales

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 115 comentários 7.3/10 Localização
  • 439 comentários 5.6/10 Quarto
  • 574 comentários 6.7/10 Serviço
  • 33 comentários 1.2/10 Wifi
  • 363 comentários 3.3/10 Comida
  • 221 comentários 3.1/10 Custo-Benefício
  • 142 comentários 7.3/10 Café da manhã
  • 142 comentários 1.9/10 Limpeza

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