Hotel Novotel Buenos Aires 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 6.239 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 22 Serviços

Extras do hotel

  • Sauna turca, centro de fitness, solário e salão de bronzeamento

  • Área de jogos coberta, área de lazer e biblioteca infantil

  • Restaurante mediterrâneo com terraço

  • Bar com entretenimento musical, permitido animais de estimação

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN buenos aires
argentina

Fax: (+54)11/43709599

Check-in a partir das 12h00

Check out até as 12h00

  • BUS:  6, 7, 24, 26, 29 URUGUAY

  • SUBTE:  LINEA B URUGUAY

  • De avião

    EZEIZA A 31,5 km / 19,57 milhas - Transporte pagamento

  • De trem

    RETIRO A 1,5 km / 0,93 milhas

GPS:-34.604847, -58.385635

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

PATIO #378 Foto não contratual

Seja no almoço ou em um jantar de fim de noite, antes ou depois do teatro, no restaurante ou no pátio, de pé ou em confortáveis sofás, não importa onde, como ou quando, o Patio #378 oferece cozinha mediterrânea contemporânea simples, mas deliciosa.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local para viver, perfeito para todas as suas necessidades.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 12

  • Tamanho máximo: 280

  • Capacidade máxima: 220 pessoas

  • Capacidade máxima para banquete: 200 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Buenos Aires

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

6.239 comentários

Classificação no TripAdvisor 4.5/5

2.137 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Excellent with some restrictions

Classificação TripAdvisor 4.0/5

R S 07/03/2020 Avaliação certificada TripAdvisor

Hotel is very well located. Novotel standard, so you know what you get. Was surprized that the swimming pool closes when the staff goes for lunch. For employees nice, for guests disturbing and ridiculous. Pool ist small and surrounded by walls. For price of breakfast one can eat a nice dinner somewhere else. Better eat outside.

Dear Mr.RS Thank you very much for leaving us your comment about your experience at our hotel. We will take your comments into account to improve our services and facilities. We wait for you very soon, Best regards Evangelina Fontana

Central location, comfortable rooms & friendly staff

Classificação TripAdvisor 4.0/5

aussie-ando 30/01/2020 Avaliação certificada TripAdvisor

Novotel is centrally located and convenient to access from airport. Bus and metro are 3 minutes walk (you need a SUBTE card). Staff were friendly and helpful. Rooms were quiet and very comfortable. Pool is small but acceptable for a cool dip on a hot day. Breakfast was healthy and had an adequate range of selections. WIFI was excellent. Would stay again if we visited Bueno Aires.

Dear Mrs. aussie-ando Good morning, thank you to share your comments abour your experience. We hope you had a good stay and we wait you very soon! Best Regards, Evangelina Fontana

Bad Service

Classificação TripAdvisor 1.0/5

sangkunakup Business - 24/11/2019 Avaliação certificada TripAdvisor

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

Good but not enough

Classificação TripAdvisor 2.0/5

ricard0barret0 Couples - 25/10/2019 Avaliação certificada TripAdvisor

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Well located hotel in a vibrant part of a beautiful city

Classificação TripAdvisor 5.0/5

JoR1957 Couples - 25/09/2019 Avaliação certificada TripAdvisor

The Novotel Buenos Aires is a very well located hotel in a vibrant part of a beautiful city. It’s a short walk to the centre of the city and you can easily walk to many of the tourist attractions providing you are reasonably fit. We are in our early 60s and managed it with ease, including a leisurely walk to visit Evita in the Recoleta cemetery. There are also many theatres close by although we didn’t see any in English. The room is a reasonable size and amenities in the room are what you typically expect in the Novotel brand. The breakfast was great with a good selection of items. We sent laundry out while we were there and it came back beautifully presented. The staff are all polite, courteous and helpful. Would definitely recommend this hotel.

Dear JoR1957 Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Good Hotel

Classificação TripAdvisor 4.0/5

riloeser Business - 26/07/2019 Avaliação certificada TripAdvisor

I stayed at the Novotel Buenos Aires from July 10 - July 14, 2019. The hotel is nearby popular attractions (e.i. Obelisco de Buenos Aires, Casa Rosada, and La Recoleta Cemetery). Hotel staff was friendly. Rooms are nice but small. Shower walls are glass with a curtain for privacy. The bathroom contains a standard toilet and bidet. The bed is firm and thin. I made the mistake of diving onto the bed and was immediately filled with regret. I walked for several miles a day touring the city. The fatigue helped me fall asleep super quick each night. You may consider the use of meds to help you sleep. Breakfast consists of an assortment of fruit, cheese, and pasties. The second morning I found cereal, hard-boiled and scrambled eggs, sausage links, potatoes, bacon, and juices. Lunch was good. I would recommend an item from the grill instead of the buffet. As I did not eat dinner at the hotel, I cannot provide insight into the quality of the meal. The cost of meals at the hotel is pricey compared to local eateries. I would recommend including breakfast with your reservation. Check-out was not as smooth as I would have liked. If you make your reservation online, make sure you have a copy of the email confirmation readily available. Even though my reservation was created on the Accor website, it did not readily transfer to the hotel. Overall, I would recommend this hotel. I hope you enjoy your stay!

Dear Mrs. riloeser, Good morning, thank you to share your experience with us. We hope you had a good stay! We will wait you very soon! Best Regards, Evangelina Fontana

Few problems but hope they recover soon

Classificação TripAdvisor 3.0/5

EdneyF Business - 20/05/2019 Avaliação certificada TripAdvisor

I stayed IN January and the service lift that take the guest to the garage was broken. Now in May, it was broken again(!). The shower in my room had a weird problem. After around 5 minutes in it, the water would go away for 1 minute and then would come back. I complained at the reception but the problem remained. I will be back within two weeks and hope they fixed it all, otherwise I may have to change hotels

Dear EdneyF Good morning, thank you to share your experience with us. We will take your comments to improve our services, We hope you had a good stay! We wait you very soon, Best Regards, Evangelina Fontana

Average hotel

Classificação TripAdvisor 3.0/5

IkeSun Business - 05/05/2019 Avaliação certificada TripAdvisor

If you are planning to stay for a day or two for business it would be a place to be. Breakfast is average compared to the other hotels of the same name . Personal does not go out of their way to help you or be attentive maybe the way they are trained .Reserve a room facing the back if you want to sleep

Dear IkeSun, Good morning, thank you to share your experience with us. We will take your comments to improve our services. We hope you had a good stay, we wait you very soon! Best Regards, Evangelina Fontana

Novotel B.A.

Classificação TripAdvisor 5.0/5

Scottcali Friends getaway - 13/03/2019 Avaliação certificada TripAdvisor

It's a very nice hotel for the price paid and in a great location for touism. You can walk to many areas as well as us the Subterranean via the Uruguay station on the red line. From eze airport you can take the Tienda Leon bus for 10 USD to puerto madero, walk 2 blocks to the Aleman station and get off on the third stop at Uruguay. My only complaint was the mattress was not comfortable, I wish they would add a foam mattress pad like the Ibis chain uses.

Dear Scottcali, Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Great place to stay

Classificação TripAdvisor 5.0/5

O3310IJandrews Couples - 05/03/2019 Avaliação certificada TripAdvisor

Very nice hotel, very close to the center of the city. Very helpful staff. Stayed here 3 times before, this my hotel in BA. Next to the obelisk, many restaurants around. Good breakfast. Great swiimming pool area to relax.

Dear O3310IJandrews, Good morning, thank you to share your experience with us. We hope you had a good stay with us! We wait you very soon! Best Regards, Evangelina Fontana

Novotel Buenos Aires

Classificação TripAdvisor 3.0/5

Sightsee306902 Friends getaway - 04/03/2019 Avaliação certificada TripAdvisor

Hotel was clean and up to date but there were a few issues. The door to my room looked as if it had been forced at some point and the security bar inside was only loosely attached. Worst of all though was the checkout procedure. I stayed there on two occasions and on both it took nearly 20 mins to check out and that was after you made it to the front of the line. It is excruciatingly slow. I have no idea why, to make matters worse there was only one person there to assist so there was a considerable queue. Final issue was we ordered a taxi the night before we were due to check out and it never came, they had no record of having booked it yet three of us remember asking them to do this.

Dear Sightsee306902, Good morning, thank you to share your experience with us. We will take your comments to improve our service and our infraestructure. Thank you again, and we hope that you had a good stay. Best Regards, Evangelina Fontana

Good Location

Classificação TripAdvisor 4.0/5

Harvey R Couples - 17/01/2019 Avaliação certificada TripAdvisor

Well located. modern, clean, been before. Recent stay was a couple of weeks and no problems and felt secure. Pool area etc outside and area to relax, unwind, have a drink or for those wishing to eat. Try!

Dear Harvey R, Good morning, thank you to share your experience with us. We hope you had a good stay, We wait you very soon, Best Regards, Evangelina Fontana

A centrally located hotel.

Classificação TripAdvisor 3.0/5

stephensQ7612CZ Couples - 24/11/2018 Avaliação certificada TripAdvisor

The hotel is located in the heart of the theatre area of Buenos Aires. It is very close to the famous Theatre Colon. As such at night time the area can be very busy. The famous "Guerrin" pizzeria is located next door. It is close the the centre of the city and also within walking distant to Recoleta and Puerto Modero. The furniture in our rooom was all black and the room was poorly lit at night time.

Dear Stephen S Good morning. Thank you to share your experience in our hotel. We hope you had a good stay! We are waiting for you very soon! Best Regards, Evangelina Fontana

Hotel was ok for the close location to city center

Classificação TripAdvisor 3.0/5

charl0ttedrew Business - 21/05/2018 Avaliação certificada TripAdvisor

Lobby was very nice and modern, not many people at the reception sometimes you had to wait quite a while and when we first checked in the gentleman was not very friendly. Room is quite small for a 'superior room' and there was some marks and rips on the wall, there is about 9 switches for different lights WAY too much, bathroom had the funny lights and blind which was a bit odd. Should offer other pillows has wasn't very comfy. Key cards stopped working twice while we were there. Breakfast there is variety which is very good, some fruits not very fresh though. Rooms were very quiet, no noise which was brilliant!

Excellent location

Classificação TripAdvisor 4.0/5

251ayesham Couples - 14/05/2018 Avaliação certificada TripAdvisor

Ideally and centrally located; close to Metro, eating venues and Florida street a hop away. Front desk staff helpful. However, the breakfasts were below the usual Novotel standard and could do with improvement and variety.

Service of Staff could have been improved

Classificação TripAdvisor 4.0/5

Heathh79 Solo travel - 06/05/2018 Avaliação certificada TripAdvisor

The staff seemed to be too relaxed on the point of service. No Transfers from the airport had been arranged even though they had confirmed this had been done via email. I took a taxi who late at night took a large sum of money dropping me not at the hotel but around the corner in a dark street there was little option but to pay and get out of the car. This left a bad taste in my mouth for the hotel whilst not impacting on my review that the staff did need to pick up on customer service in the bar and also the restaurant.

Poor service

Classificação TripAdvisor 2.0/5

Wirebird Business - 31/12/2017 Avaliação certificada TripAdvisor

From a hotel of this caracter you expect the best. The overall service was poor. So were cleanliness of my hotel room as well as the pool area. Decided to move to another hotel. Location close to the obelisk.

avoid the rooms facing the avenue

Classificação TripAdvisor 3.0/5

G6215TFandr_b Couples - 05/12/2017 Avaliação certificada TripAdvisor

noise insulation is not good if your room is facing the avenue. the food of the breakfast is not hot ( scrambled eggs, sausages..)mainly if you arrived after 9 o'clock. desk employees very helpful and give you a lot of information on B.Aires

Last trip to Bue

Classificação TripAdvisor 4.0/5

Eduardo S Couples - 02/12/2017 Avaliação certificada TripAdvisor

The hotel is very good and the property is close downtown and touristic areas. Therefore the service and attendants were pleased to help, the breakfast was poor and was expensive to be offered for this class of hotel.

Front desk , housekeeper, and Room was real nice. Front the moment we checked in to when we did the check out.

Classificação TripAdvisor 5.0/5

Vango81 Family - 23/11/2017 Avaliação certificada TripAdvisor

We took our miniature doxie with us. And everyone made him feel special :) you wont ever guess this nice hotel allows pets. It is very clean . We loved the shower , and the view from our room. Everything was nice. Perfect location. We stayed only two nights but we be back for sure!

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