I stayed at the Novotel Buenos Aires from July 10 - July 14, 2019. The hotel is nearby popular attractions (e.i. Obelisco de Buenos Aires, Casa Rosada, and La Recoleta Cemetery). Hotel staff was friendly. Rooms are nice but small. Shower walls are glass with a curtain for privacy. The bathroom contains a standard toilet and bidet. The bed is firm and thin. I made the mistake of diving onto the bed and was immediately filled with regret. I walked for several miles a day touring the city. The fatigue helped me fall asleep super quick each night. You may consider the use of meds to help you sleep. Breakfast consists of an assortment of fruit, cheese, and pasties. The second morning I found cereal, hard-boiled and scrambled eggs, sausage links, potatoes, bacon, and juices. Lunch was good. I would recommend an item from the grill instead of the buffet. As I did not eat dinner at the hotel, I cannot provide insight into the quality of the meal. The cost of meals at the hotel is pricey compared to local eateries. I would recommend including breakfast with your reservation. Check-out was not as smooth as I would have liked. If you make your reservation online, make sure you have a copy of the email confirmation readily available. Even though my reservation was created on the Accor website, it did not readily transfer to the hotel. Overall, I would recommend this hotel. I hope you enjoy your stay!

I stayed IN January and the service lift that take the guest to the garage was broken. Now in May, it was broken again(!). The shower in my room had a weird problem. After around 5 minutes in it, the water would go away for 1 minute and then would come back. I complained at the reception but the problem remained. I will be back within two weeks and hope they fixed it all, otherwise I may have to change hotels

If you are planning to stay for a day or two for business it would be a place to be. Breakfast is average compared to the other hotels of the same name . Personal does not go out of their way to help you or be attentive maybe the way they are trained .Reserve a room facing the back if you want to sleep

It's a very nice hotel for the price paid and in a great location for touism. You can walk to many areas as well as us the Subterranean via the Uruguay station on the red line. From eze airport you can take the Tienda Leon bus for 10 USD to puerto madero, walk 2 blocks to the Aleman station and get off on the third stop at Uruguay. My only complaint was the mattress was not comfortable, I wish they would add a foam mattress pad like the Ibis chain uses.

Very nice hotel, very close to the center of the city. Very helpful staff. Stayed here 3 times before, this my hotel in BA. Next to the obelisk, many restaurants around. Good breakfast. Great swiimming pool area to relax.

Hotel was clean and up to date but there were a few issues. The door to my room looked as if it had been forced at some point and the security bar inside was only loosely attached. Worst of all though was the checkout procedure. I stayed there on two occasions and on both it took nearly 20 mins to check out and that was after you made it to the front of the line. It is excruciatingly slow. I have no idea why, to make matters worse there was only one person there to assist so there was a considerable queue. Final issue was we ordered a taxi the night before we were due to check out and it never came, they had no record of having booked it yet three of us remember asking them to do this.

Well located. modern, clean, been before. Recent stay was a couple of weeks and no problems and felt secure. Pool area etc outside and area to relax, unwind, have a drink or for those wishing to eat. Try!

The hotel is located in the heart of the theatre area of Buenos Aires. It is very close to the famous Theatre Colon. As such at night time the area can be very busy. The famous "Guerrin" pizzeria is located next door. It is close the the centre of the city and also within walking distant to Recoleta and Puerto Modero. The furniture in our rooom was all black and the room was poorly lit at night time.

Lobby was very nice and modern, not many people at the reception sometimes you had to wait quite a while and when we first checked in the gentleman was not very friendly. Room is quite small for a 'superior room' and there was some marks and rips on the wall, there is about 9 switches for different lights WAY too much, bathroom had the funny lights and blind which was a bit odd. Should offer other pillows has wasn't very comfy. Key cards stopped working twice while we were there. Breakfast there is variety which is very good, some fruits not very fresh though. Rooms were very quiet, no noise which was brilliant!

Ideally and centrally located; close to Metro, eating venues and Florida street a hop away. Front desk staff helpful. However, the breakfasts were below the usual Novotel standard and could do with improvement and variety.

The staff seemed to be too relaxed on the point of service. No Transfers from the airport had been arranged even though they had confirmed this had been done via email. I took a taxi who late at night took a large sum of money dropping me not at the hotel but around the corner in a dark street there was little option but to pay and get out of the car. This left a bad taste in my mouth for the hotel whilst not impacting on my review that the staff did need to pick up on customer service in the bar and also the restaurant.

From a hotel of this caracter you expect the best. The overall service was poor. So were cleanliness of my hotel room as well as the pool area. Decided to move to another hotel. Location close to the obelisk.

noise insulation is not good if your room is facing the avenue. the food of the breakfast is not hot ( scrambled eggs, sausages..)mainly if you arrived after 9 o'clock. desk employees very helpful and give you a lot of information on B.Aires

The hotel is very good and the property is close downtown and touristic areas. Therefore the service and attendants were pleased to help, the breakfast was poor and was expensive to be offered for this class of hotel.

We took our miniature doxie with us. And everyone made him feel special :) you wont ever guess this nice hotel allows pets. It is very clean . We loved the shower , and the view from our room. Everything was nice. Perfect location. We stayed only two nights but we be back for sure!