ibis Buenos Aires Obelisco

The hotel is located in a busy street of Buenos Aires, so expect to hear some noise during working hours. Besides, the night we arrived there was a group of youngsters singing and speaking loud at the lobby. Breakfast was very simple and with the same options everyday. The room was clean and comfortable but not spacious. The bathroom had a bidet and no douche shower near the toilet. I understand this is a cultural thing in Argentina but come on.

I stayed here 4 different times during the month of January. Everyone at the front desk were super kind, professional and friendly. The rooms were big, super clean, comfortable and quiet. The location was great, a couple blocks from obelisk and colon theater. Super safe at night and a lot of restaurants and bars literally next door. I would totally recommend this hotel.

Great customer service, very friendly staff. Hotel food was great! Right in the heart of downtown bounes Aires! Lots of things to do and see around hotel. Rooms didn’t have a mini bar And the pool is actually extra.

Great Location! Great front desk staff! They were always helpful. Very clean hotel. Good adequate breakfast. Good restaurants near by. Lots of life at night- theatre goers, etc. Feel safe on this street.

I’m a All Gold member and I’ve just checked in at the hotel Ibis Buenos Aires Obelisco. It was one of the worst check in experiences I’ve ever had. The front desk person was impatient, answered in a rude way my questions and when I’ve asked if my stay was crediting points, he said that the hotel doesn’t account on All if it’s a corporate reservation. I’m a frequent traveler (stayed 54 nights in 2019) and just stayed in a Accor hotel last week in Brazil (Mercure São Paulo Pamplona) using the same reservation process and had no problem at all with it. He also refused to provide my welcome drink, and kept saying that I didn’t had the right of having it in a very rude manner. On the top of it, he has lied to me and other two work colleagues staying at the same hotel just to get rid of us, saying that the room had USB outlets while it didn’t. I’m very disappointed with the experience I’ve had, and would like to have confirmation from my stay credits, my welcome drink issued and also an apology from the hotel staff. I’ll never stay on this hotel again. After travelling for long hours, I just wanted to have a good rest, and not being embarrassed by an unwelcoming front desk person. Tried to send this message thru the contact form of the complaint session of Accor Hotels site, but it didn’t work. So, it’s better to publish it for everybody, so please chose another hotel. It’s not worthy to stay here, even more if you’re a frequent member.