Novotel Constantine Hotel 3 stars

Customer review rating 3.6/5 174 reviews

ALLSAFE approved hotel

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How it works?
Novotel Constantine
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+ 12 Services

Hotel extras

  • 4 meeting rooms for your business meetings

  • Comfortable rooms with mountain views

  • Bar and restaurant, French cuisine

  • Wellness area with sauna and fitness room

  • Close to the city's tourist attractions

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Constantine

1 Square Hadj Ali
25000 constantine
algeria

Tel: +21331992000

Fax: (+213)31871993

Check-in from 12h00

Check out up to 12h00

  • By plane

    MOHAMED BOUDIAF At 10km / 6 miles

  • By train

    CONSTANTINE At 2km / 1 miles

GPS :36.365219, 6.606903

Our accommodation(s)

Combine work and relaxation while enjoying a panoramic view of the surrounding valleys and gorges, as well as Constantine town center: the Junior Suite combines space, comfort and modernity. Combine work and relaxation while enjoying a panoramic view of the surrounding valleys and gorges, as well as the center of Constantine. High-tech features, including air conditioning, WIFI, minibar and safe. Up to 2 adults and 2 children.

Our restaurants and bars

Massinissa

Type of cuisine: French

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Gourmet Bar

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 240

  • Maximum capacity: 215 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Constantine

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

174 reviews

tripadvisor

TripAdvisor Rating 3.5/5

299 reviews

Passable

Customer review rating 2.5/5

Aghiles Couples - 20/06/2021 Confirmed reviews ALL

Executive room missing coffee capsules Missing light in WC, 1 broken light and toilet was dark I didn't sleep well because of mosquitos even room windows were closed, I could sleep only after killing 3 mosquitos. Missing juice in the mini bar. My stay is the worst of all my stays in this hotel.

Dear Aghiles I., Thank you for taking the time to tell us about your experience at the Novotel Constantine. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great and friendly service, beautiful view, glad to have a beer.

Customer review rating 4.5/5

Daniël S. Families - 26/04/2021 Confirmed reviews ALL

Very welcoming feeling from the phone call to the reception. Great view. Nice beer. Very clean generally.

Dear Daniel S., We very much appreciate your comments regarding your stay at the Novotel Constantine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 1.0/5

Lamine Business - 18/04/2021 Confirmed reviews ALL

The Hotel should be renovated ASAP

Dear Lamine S., Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay

Customer review rating 4.0/5

Hamza I. Business - 31/01/2020 Confirmed reviews ALL

Good stay, appreciable services.

Dear Hamza I., We very much appreciate your comments regarding your stay at the Novotel Constantine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Rotrou General Manager

very pleasant

Customer review rating 5.0/5

B. Z. Business - 16/01/2020 Confirmed reviews ALL

very clean, luxurious hotel, very well trained staff and very kind and professional

Dear z. b., We very much appreciate your comments regarding your stay at the Novotel Constantine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Rotrou General Manager

Not feel in a NOVOTEL but in IBIS

Customer review rating 2.5/5

Anonymous Families - 20/08/2018 Confirmed reviews ALL

Rooms Too small IBIS size, minibar-empty, no restaurant in the hotel you have to go to the IBIS restaurant even for the breakfast, staff can be trained better concerning the Accor club. but the stay was pleasant in general. it's a good IBIS.

Dear Hamza D., Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ard LAMBRECHTS Directeur Général

Almost Excellent

TripAdvisor rating 4.0/5

chemali Business - 09/10/2017 TripAdvisor review

I chose this hotel as it was the more upscale option over the IBIS which turned out to be just next door. The location is excellent at the heart of the old city allowing easy foot access to several shops and other areas around. It also offered a wonderful view to the valley from my window. The Executive Suite was nice with some ample room, good storage options and a wide bathroom offering both a shower booth and a bathtub. The pricing is also quite excellent. The only issues I could find with the place was the lack of finishing in some areas. For example the bathroom ceiling showed signs of previous leakage which had not been painted since. The sealant around the edges of the bathtub was peeled off and other small imperfections that an executive suite should not have. There was an internet outage on one of the days that lasted over 3 hours which was a bit of an inconvenience for a business traveler but I guess this is just bad luck and not related to the hotel itself as they immediately rushed to fix it.

Cher Monsieur, Un grand merci pour votre sympathique message. Votre satisfaction est aussi la nôtre et croyez bien que nous ferons tous ici les efforts nécessaires afin de conserver le niveau de qualité de service dont vous avez bénéficié. Bien cordialement . Ard Lambrechts
Customer review rating 3.5/5

Anonymous Families - 12/07/2016 Confirmed reviews ALL

AGREABLE

Customer review rating 0.5/5

Anonymous Business - 21/04/2016 Confirmed reviews ALL

Dirty

Customer review rating 4.0/5

Anonymous Business - 18/02/2016 Confirmed reviews ALL

I would like to add one comment regarding the restaurant prices I think for the location is very expensive and the proces shall be revised. thank you in advence.

Customer review rating 3.5/5

Anonymous Business - 04/12/2015 Confirmed reviews ALL

Excellente reception, rxcellent service a la restauration, service de chambre moyen.

Customer review rating 0.5/5

Anonymous Business - 16/10/2015 Confirmed reviews ALL

It is the most unpleasant experience, at the time of the check out, desk clerk did not know how to separate an invoice, and her has me to blame not to ask for a separation the check in, while I asked well for that upon my arrival, she was very aggressive and she(it) showed no respect for me, I am very disappointed by this experience

Customer review rating 3.0/5

Anonymous Business - 30/07/2015 Confirmed reviews ALL

The BAR Inside the Room was empty ( Missing Water ,Jus and Caffe). the buffet(diner ) and breakfast were very diminished.

Customer review rating 0.5/5

Anonymous Business - 13/07/2015 Confirmed reviews ALL

1st room: the door did not work 2nd room: the door did not work 3rd room: too much noise 4th room: air condition did not work Personnel at reception did not try to solve any issues...

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