ibis budget Auckland Central 3 stars

Customer review rating (ALL Rating) 3.6/5 179 reviews

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Description

Hotel extras

  • ALLSAFE certification

  • Convenient location is within walking distance of local attractions

  • Situated in the heart of an ever-growing city

  • Wi-Fi available

  • Parking available

Our accommodation(s)

Room

Deluxe Studio on a High floor

  • 2 pers. max
  • 12 / 129 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

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Hotel location

ibis budget Auckland Central

20 Wyndham Street
1010 AUCKLAND
New Zealand

GPS:-36.84722, 174.76483

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  179 reviews

TripAdvisor Rating  2.5/5  2,196 reviews

Felt unsafe and uncomfortable

TripAdvisor rating 1.0/5

KC W TripAdvisor review

Terrible. At first we thought "Okay I'm sure it would be better once we're in our room." But we felt UNSAFE for 2 nights. Atmosphere felt dodgy, elevator felt dodgy, outside felt dodgy. We were also barged in by one of the cleaners who walked in on us when we were inside. He literally just came in knocking as quick as he could, which made everything else worse than it already is. We complained at the front desk and she told us if the cleaner knocked 3 times and said 'housekeeping' but the man knocked rapidly and came in without saying anything lol After that incident, we couldn't help but block our doors with the red chairs provided in the room. Worst experience ever.

Dear 245kcw, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. Regards, Blair Morten Hotel Manager

Very good

Customer review rating 4.0/5

David C. Business - Confirmed reviews ALL

vary good - I have stayed with yo before

Dear David, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Please accept my sincere apologies for the shortcomings in regards to the remote in your room. Rest assured that the Maintenance Manager has been informed of your comment for their review and I am certain you will find these issues rectified on your return visit. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

Value for money and great location

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I was surprised when I saw so many bad comments about this place. I gave it a crack because of the location and of the competitive price and I made the right call. Conveniently located , my room has everything for a nice stay when you are on a budget. Nice bed , good wifi , complimentary tea and coffee and even a balcony on the room the get some fresh air. I trully recommend.

Dear Tomas, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

Average stay this time

Customer review rating 2.0/5

Kaye D. Couples - Confirmed reviews ALL

Check in was a nightmare due to a booking I made for August where I put another persons name on a 2nd room and somehow that name was added to my 10th May booking, then the 2nd room key kept clearing itself even though we made 100% sure it wasn’t near anything & was in a pocket on its own, then the soap ran out and the TV stopped working. Am meant to be staying again down the track but am also looking at other options which is annoying when I’ve paid for an Accor membership for the discounted rates.

Dear Kaye, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Please accept my sincere apologies for the negative attitude displayed on arrival. This is certainly unacceptable and the team have been spoken to and they have shown genuine regret for the poor impression made. Our team usually receives high scores and very positive comments on their service and demeanour and have assured me it was not their intention to be rude. I am certain you will find this issue rectified on your return visit. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely,

Very Satisfactory

Customer review rating 4.5/5

Grant B. Families - Confirmed reviews ALL

A well equipped room - tight on space but everything required was provided. Comfortable bed - great value for money.

Dear Grant, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

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Other web-users rate our hotel

  • 1,076 reviews 9.4/10 Location
  • 1,334 reviews 4.1/10 Room
  • 641 reviews 7.7/10 Service
  • 54 reviews 5.2/10 WiFi
  • 882 reviews 2.7/10 Comfort
  • 480 reviews 3.8/10 Cleanliness
  • 102 reviews 5.4/10 Breakfast

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