ibis Dubai Deira City Centre 3 stars

Customer review rating (ALL Rating) 4.6/5 1,568 reviews

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Complimentary shuttle to Mamzar Beach. Pre registration is required.

  • Free Indoor Parking, Free WiFi access

  • Opposite City Centre Deira Mall

  • 2 minute walk from Dubai Metro Station

ALLSAFE approved hotel

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Hotel location

ibis Dubai Deira City Centre

8th street Port Saeed District, Opposite City Centre Deira Mall, P.O Box 185310
00000 Deira, Dubai
United Arab Emirates

GPS:25.253194, 55.332931

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,568 reviews

TripAdvisor Rating  4.0/5  2,552 reviews

GOOD STAY

Customer review rating 5.0/5

Dr.t.s.natarajan,ph.d. Business - Confirmed reviews ALL

Front Office - Quick Attention. Very Polite interaction. Housekeeping - Provided Prompt Service. Room done as per the standard Food & Beverage Production - Breakfast spread is healthy, Sauteed Vegetable suggested in the Menu. Staff attentive in the Restaurant Food & Beverage Service - Service was good in the Restaurant. Chef preparation was Good Engineering Maintenance - Lift access card reader to be checked. It takes several minutes to read the card Travel Desk: It will be more helpful, If someone interact well [What I expect is sharing more information to travel around]

Dear Mr. Natarajan T., We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Sumit GUPTA Hotel Manager Ibis & Novotel Deira City Center.

Nice Location Good for Business traveler

Customer review rating 4.5/5

A. S. S. Business - Confirmed reviews ALL

It was a nice stay, Actually I called the hotel from the airport for booing no one answered as I called 3 times and I took a cab and did walk in and Jothi assisted me with the booking and got the room Non smoking twin Room was good Bed Base cover need to be changed or washed it is a dirty. All staffs were Good and helpful From Jothi, Blaire, Ahmed at Receptions and the person changed my room at reception from 473 to 347 also was very helpful. HK staffs on the 3rd floor, 4th floor and at HK desk in the evening shift was very good and polite and quick enough to deliver the amenities. At the entrance a gentleman arranged hotel cab with driver Anis for city trip was very helpful… Anis was also very informative and help full. Only I had challenges at the time of Check of out a gentleman name Ronald or Roland surprised by Saying that he could not able to store my luggage as the storage is full I was shocked by his answer asked what I can do now he replied you can take with you sir, I approached at front desk with Ahmed and he came to assist me Roland understood that I am going to complained and he quickly called me and informed me that he can accept but he will keep in another place I have no problem to keep anywhere but saying no directly unacceptable and when he opened and showed the storage there is space for my one small hand luggage which is fits in the aircraft cabin that’s much small bag only I wanted to be stored just for 2 hrs. However after little bit of unwanted situation managed to stored. I was very late to Catch the flight which is 8:45 PM and I had left at 7:10 PM from The hotel and hurry to go airport a security at shift assisted me to arrange a hotel cab quickly and hotel cab driver was good and understood and took me to the airport on time I was able to checked in at the time of just closing gate for check in Thank God. Over all it was nice experience Thanks to all

Dear Mr. S. A., We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, Your comments have been noted and we will address these immediately. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Sumit GUPTA Hotel Manager Ibis & Novotel Deira City Center.

Not as expected

Customer review rating 3.0/5

Mohammed A. Couples - Confirmed reviews ALL

The room service was not up to the mark, for example I asked for two glasses in the reception and they didnt deliver it until i went down to the reception for another two times. I had to go down to the reception as the room service number was not picking up the call.

Dear Mr.Mohammed A., Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comments have been noted and we will address these immediately. Please accept our sincere apologies once again for any inconsistency you may have experienced during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Sumit GUPTA Hotel Manager Ibis & Novotel Deira City Center.

Holiday

TripAdvisor rating 5.0/5

Nathasha P TripAdvisor review

I stayed in IBIS for the last 4 days and had a great stay.good location convenient for all your needs .the breakfast was a good experience and the restaurant Bistro staff was really helpful and friendly. Thank you Abu and Mr.Janaka for the great hospitality.

Dear Valued Guest, Firstly, we would like to thank you for the review you shared following your recent visit to Ibis Dubai Deira City Centre, and we are delighted to read that we were able to deliver a great experience. Our passionate 'Heartists' welcomes each guest with a positive spirit and strive to assist in any way to ensure everyone has a pleasant stay. It is indeed gratifying to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

Excellent stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great location,

Dear Mr. Shams Nasir P., We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Sumit GUPTA Hotel Manager Ibis & Novotel Deira City Center.

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