ibis Dubai Deira City Centre Hotel 3 stars

Customer review rating 4.1/5 5,750 reviews

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ibis Dubai Deira City Centre
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+ 15 Services

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Free WiFi access

  • Free Indoor Parking

  • Opposite City Centre Deira Mall

  • 2 minute walk from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • Copy/print service availablePaying
Information message

Hotel location

ibis Dubai Deira City Centre

8th street Port Saeed District
Opposite City Centre Deira Mall
P.O Box 185310
00000 deira, dubai
united arab emirates

Tel: +97142925000

Fax: (+971)4/2925001

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED DEIRA CITY CENTR

  • By plane

    DUBAI INTL AIRPORT At 3km / 1.86 miles

GPS :25.253194, 55.332931

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BISTRO DOMINO RESTAURANT

Type of cuisine: International

Stylish French "Bistro Domino" offers an alfresco dining terrace & a selection of international favorites in an exciting modern setting. Ideal place to grab a quick snack, delicious lunch or dinner & catch up with friends. Open from 12 noon to 11pm.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Tempo Restaurant

Type of cuisine: International

There is nothing like a hearty balanced breakfast to start the day at Tempo Restaurant. Enjoy the ibis eat-all-you-can breakfast from 6:30 am - 10 am with oriental selection, choice of eggs, fresh pastries, fair trade coffee, fruit juices and more

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TEMPO TERRACE

Type of cuisine: Cafe

Tempo Terrace serves 24-hour coffee and pastries. Enjoy light snacks, coffees, cakes and fresh juices available in the lobby. Ibis kitchen serves light meals round the clock.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Dubai Deira City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,750 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,326 reviews

Well located, courteous staff

Customer review rating 4.5/5

Mudasser A. Business - 27/02/2021 Confirmed reviews ALL

a good experience of staying with ibis

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Well located

Customer review rating 5.0/5

Goitom Couples - 26/02/2021 Confirmed reviews ALL

I am really satisfied by all its services.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Pleasant and Peaceful Stay

Customer review rating 5.0/5

Suresh B. P. Business - 26/02/2021 Confirmed reviews ALL

Thank you Accor Team. Mina and his team members are truly amazing. They are doing wonderful job helping my request very polity. Credit goes to entire screw for excellent stay and food. What else a traveler can except. Really appreciate it. Thank you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Excellent service

Customer review rating 5.0/5

Brix P. Business - 25/02/2021 Confirmed reviews ALL

All of them are well refined mannered. And I was very amazed by the service given of Mr. Islam at the reception area. He is very friendly and he greeted every guests he encountered. I am a kind of person that is very observant with the services you rendered. Mr. Islam exceeded my expectation.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Good location, very near to the airport

Customer review rating 4.5/5

Arvin L. Business - 25/02/2021 Confirmed reviews ALL

It was a very good stay. The hotel staff very nice.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Good staff but poor services

Customer review rating 2.5/5

Francisco Q. Business - 22/02/2021 Confirmed reviews ALL

I think the staff and the welcome was great. However being it was a business hotel I found these issues: - Internet connection was poor it sometimes disconnected and did not allow for linux machine to connect without changing the conf file. - Delays with laundry service - Quite loud in some of the hallways - Some mistakes with bookings - There was no business center for printing though you could print at the front desk - No ethernet cables to connect to wire connections which are more secure. The positives were that the food was generally good and staff was friendly and helpful. However I am not sure if I would stay here again.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Prime locations, easy access from the closest metros

Customer review rating 5.0/5

S. S. P. Solo - 21/02/2021 Confirmed reviews ALL

The customer service is impeccable. The staff is quite hospitable and welcoming. Rates are quite pocket friendly.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Recommendable place

Customer review rating 4.5/5

Joan Solo - 20/02/2021 Confirmed reviews ALL

Good place.. very relaxing and staff are so accommodating

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

satisfactory stay

Customer review rating 5.0/5

Asif Business - 19/02/2021 Confirmed reviews ALL

Cleanliness & Hygiene measures were very good and well maintained. cooperative staff.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Well Located

Customer review rating 4.5/5

Agha M. Business - 18/02/2021 Confirmed reviews ALL

Hotel is ideally located, with clean envoirment, and good arrangement of breakfast

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre
Customer review rating 2.0/5

Moses S. Couples - 17/02/2021 Confirmed reviews ALL

The customer care especially at the reception area is very lacking. The attendants are quite aloof and do not go an extra mile to serve the cli ent. I found my room not yet cleaned up at 3pm. On one occasion I called the receptionist to bring me water that had not been provided. On two separate occasions I called the receptionist to bring towels in the room.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

well located, good stay.

Customer review rating 4.0/5

L. J. Business - 17/02/2021 Confirmed reviews ALL

Actually I used to stay in Ibis or Novotel Hotel since 2017. They are well located, have a good service and nice food. what distinguishes these hotels are the staff responsible for serving food in the restaurant and cleaning the rooms

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 4.0/5

Anonymous Solo - 16/02/2021 Confirmed reviews ALL

Good place to rest. Always neat and tidy.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

The best and flexible check in and check out

Customer review rating 5.0/5

Ahmed F. A. Business - 15/02/2021 Confirmed reviews ALL

Simple the best

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Good stary

Customer review rating 4.5/5

Jacky Couples - 08/02/2021 Confirmed reviews ALL

All staffs are very helpful and very accommodating, hotel is clean nice to stay only problem is small space but overall is fine

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Good location

Customer review rating 4.0/5

Umme R. Families - 07/02/2021 Confirmed reviews ALL

A very good location, cooperative staff

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Well located, affordable stay

Customer review rating 4.0/5

J F. Solo - 07/02/2021 Confirmed reviews ALL

It’s perfectly located near the metro and across a shopping mall. Few walks away from restaurants and atm machines. Room is small though so suitable for business travelers, couple or backpacking tourists. Olu from reception was helpful as well as the other staff from security to housekeeping.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

WELL LOCATED,

Customer review rating 2.5/5

R. R. Solo - 06/02/2021 Confirmed reviews ALL

UNLIKE IN OTHER OCCASIONS, GUESTS WERE NOISY AND GROUPED TOGETHER IN THE CORRIDOR (7 TH FLOOR) AND, WORST, SOME OF THEM EVEN TRIED TO CONFRONT ME ONCE WHEN I WAS GOING TO MY ROOM (NOT A VERY NICE EXPERIENCE AFTER A LONG´S DAY WORK). ALL THE OTHER SERVICES, LIKE BREAKFAST AND RECEPTION, WERE DONE IN A CORRECT AND EFFICIENT MANNER, ALTHOUGH AT TIMES I FOUND THAT MY ROOM HAD NOT BEEN DONE WHEN I RETURNED TO THE HOTEL AL 19:00 HOURS.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

bad experience

Customer review rating 1.0/5

Rami H. Business - 05/02/2021 Confirmed reviews ALL

the day that i entered to the room 546, the water was leaking from the sink, and towels are very old and we can say that this a scrub towels, also the door of the toilet the external layer is not well fixed and and also the shower wasn't fixed properly, i do believe that there is no maintenance at IBIS Deira at all. once of my bad experience i faced ever,

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Comfortable

Customer review rating 5.0/5

Radhika /. Friends - 02/02/2021 Confirmed reviews ALL

Positive -1. Room is quite clean and bed so comfy 2.Safe and protected feeling upon check in Negative or suggestion -1. we requested receptionist to provide ball pen because something important i wanted to write but they denied and told me only pencil. 2.water bottle was kept in fridge in this weather can not find normal temperature water bottles.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

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