VIE Hotel Bangkok - MGallery 5 stars

This is the first time that I stayed at VIE Hotel. Every is well-organized.

Good service, friendly Staffs and Good location Near by many of big shopping mall.

Excellent stay. The deluxe suite was very comfortable. We are thinking to book a bigger unit for next stay. I would like to bring to your attention for outstanding team member, Miss Pui, at reception. I actually forgot I am already an Accor member (i never use it, thought it was expired). I enrolled a new one she called me that I am already a member and gave me the member ID. When she called to my room, I answered few times but I couldn't hear anything. So I went to pick up the phone in the toilet. She then sent the technician to fix the phone at working desk right away. She also added point of my stay here into my Accor account without me asking which is very nice consideration of her.

Will be back again for my next visit to Bangkok

Good location just 5 min walk from Siam discovery , Good service and kindly from Hotel's staff

It was a family trip in Bangkok, we chose VIE Hotel in view of convenience (i.e. closed to BTS station and Rock Pub). The hotel is not new but appears to be well renovated and maintained. Room, we stayed in 2303. it was very nice and huge space suit for my daughther running around. In overall, it could reach my entire satisfaction.

I had very nice experience here during stay

It’s not the first time I stay in Vie Hotel Bkk, because I know it’s an excellent hotel, very good location with very easy access by car from the express way. Then you can forget your car in the hotel parking and use the BTS just 150 m away or simply walk 5 mn to 4 of the main shopping mall around Siam Square. Of course the room are very confortable, the amenities perfect, it’s also very quiet. Breakfast was good with a lot of choice : before eating you can enjoy the decoration of the restaurant, it’s wonderful and so beautiful with plenty of flowers. The lounge is excellent too to share your time with friends. But all of these notices are nothing face of the quality of the staffs. There are smiling, keen to help you anytime. Special thanks to David Talbot who is a perfect professional making your stay memorable.

Well the room was not ready even though we have told the arrival time. The room was a bit old in compare of new decoration style in the lobby. The worst thing is the management in the restaurant beginning with the waitress is a bit informal manner, our food took 2 hrs since we ordered. we’ve been served the food later than the couples who arrived after us. Starters came the same time with main courses. Chocolate ice cream ran out at the end. This shown the problems on management of the hotel. Anyway the restaurant manager, I suppose, offering us champagne for the matter. Just hope you would fix this not to happen again.

love all staffs, very sacrified, serviced oriented and good looking.

The room was comfortable and clean. The breakfast was good with various food selection. The staff at reception was friendly and helpful. Unfortunately, there are some unexpected issues during my stay. I booked the room package in August and got a confirmation email stating that my package includes Complimentary set dinner will be 3 course set dinner for two person at La VIE Bistronomy restaurant. I asked the hotel staff about the menu of 3 course dinner via facebook and got a list of the set dinner. However, after checking in, I got a voucher for a dinner at the Piano Bar with the dinner menu which was different from I got when I asked the staff via facebook. More than that, the service at the bar is quite disappointed. Some staff seemed untrained. The food came very late that I had waited for about an hour until my first dish came. It should be "3-course" meal, but they served a main dish before appetizer. Moreover, the dishes was not hot, especially the soup. I understand that the hotel is adjusting some dining place after reopening, but I have not got informed about the changes before. One factor that I concern when making a reservation is the dinner, so it should be better if I get this information in advance. I hope the hotel would improve the communication with customers, so I will consider to go back to your hotel again. Thank you very much.

Hotel location is very convenient. Room is spacious but a bit old. Hotel service is very slow. We had to wait 45 mins for our dinner after order. Breakfast choice was limited, very few choices to choose from

- This is the 3rd time to stay at VIE Hotel, May I summary the experience at VIE is following: - Check in & Check out: No the priority lane for Accor Member, it is not comply with Accor Standard - Benefit for Accor Plus: Regarding to I am a Accor Plus member & also return guest: the hotel did not give the up-grade room for me. My booking reserve the duplex room. However, they did not upgrade the room to grand duplex type and when I go inside the room not found the greeting welcome card ---> is lack of Accor Standard - Dinner at Piano at lobby floor, the taste and quality of food is perfect. However, the staff service & restaurant management need to improvement, I take a long time for wait the food & beverage 3 courses at least 30 minutes of each courses, the staff is lack of professional to manage. - Breakfast, Due to COVID-19, the hotel may reduce some cost (cost saving): especially the varieties of Breakfast menu is lower than the prior time that I stayed. - Finally, I sent my commented to the hotel by direct message via Hotel's facebook on Sunday. Currently(on Tuesday), I am so surprise that the hotel did not response of my feedback.

We spent a night at Executive Suite, and it was very stunning. Everything was perfect and we also joined happy hours at Piano Lounge with unlimited F&B. Waiting to come back here again real soon.

Room upgraded to a nice club room, with warm welcome and hospitality. Hotel is just a short walk or one BTS stop away to Siam center~ Bkk shopping paradise. Breakfast was good with nice and generous complementary afternoon canapé. Good value of money and scored 10/10.