Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.4/5 2,313 reviews

Best price
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Pullman at Sydney Olympic Park - Image 1
Pullman at Sydney Olympic Park - Image 2
Pullman at Sydney Olympic Park - Image 3
Pullman at Sydney Olympic Park - Image 4
Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 2 Single Size Beds

Photo out of - SUPERIOR ROOM, 2 Single Size Beds

34m2 room with 2 single beds, smart TV, large windows, modern design working desk, minibar, tea & coffee making facilities and marble bathroom with separate bath & shower.

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 2 pers. max
  • 34 m² / 365 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

34m2 room with 2 double beds, smart TV, large windows, modern design working desk, minibar, tea & coffee making facilities and marble bathroom with separate bath & shower.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

34m2 wheelchair accessible room with king bed, smart TV, large windows, modern design working desk, minibar, tea & coffee making facilities and marble bathroom with walk-in shower.

Max. number of persons
2
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

34 sqm room with king bed, high level with city or stadium views, Nespresso Machine, smart TV, large windows, modern design working desk, minibar, tea & coffee making facilities and marble bathroom with separate bath & shower.

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

34 m² room with 2 double beds, high level with city or stadium views, Nespresso Machine, smart TV, large windows, modern design working desk, minibar, tea & coffee making facilities and marble bathroom with separate bath & shower.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

34 m² room with 2 single beds, high level with city or stadium views, Nespresso Machine, smart TV, large windows, modern design working desk, minibar, tea & coffee making facilities and marble bathroom with separate bath & shower.

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Our Executive room with King size bed features a Nespresso Machine, a Smart TV, working desk, mini bar and luxury marble bathroom. It includes breakfast in Bacar Restaurant and Executive Lounge Access where beverages and canapés are served from 5:30pm.

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Our Executive room with 2 double beds features a Nespresso Machine, a Smart TV, working desk, mini bar and luxury marble bathroom. It includes breakfast in Bacar Restaurant and Executive Lounge Access where beverages and canapés are served from 5:30pm.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

The 60m² Executive Suite features a separate living and bedroom area with a luxurious king bed with spa and lush Bigelow amenities. It includes breakfast in Bacar Restaurant and Executive Lounge Access where beverages and canapés are served from 5:30pm.

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telephone
Fax +61 2 8762 1263
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 218 rooms
  • 11 rooms for people with reduced mobility
  • 218 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Breakfast à la carte Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Max Limited Height: 2.2 m / 7.21 ft

  • Parking pricing: 52 AUD 52 AUD Per day

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Valet Parking

Additional charge

Olympic Boulevard, 2127 Sydney Olympic Park, Australia

GPS:-33.849167, 151.068771

Parking information

  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 2.2 m / 7.21 ft

  • Parking pricing: 72 AUD 72 AUD Per day

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

BACAR RESTAURANT

Photo out of - BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Cooking style
International
Capacity
96
Accessibility
Accessible service
2127 Sydney Olympic Park, Australia
Telephone +61 61287627959
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Bacar Bar is the perfect spot for after-work drinks, cocktails, and light bites. Enjoy a curated wine list, relaxed atmosphere, and our expert mixologist ready to craft your perfect cocktail. Ideal for conversation and unwinding. Open 11 am till late.

Available 24 hours daily, the Fit Lounge is fully-equipped with aerobic machines, free weights and yoga mats. Access managed via Reception due to limited numbers allowed in Fitness Centre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,313 reviews

Customer review rating 1.5/5

Nicole J. Families - Confirmed reviews ALL

Dear Nicole J., Thank you for sharing your feedback regarding your recent stay. We understand that pricing can vary based on events in the area, and we regret that you found the accommodations did not meet your expectations. Your comments about the room condition will be taken into consideration for future improvements. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Kylie F. Families - Confirmed reviews ALL

Dear Kylie F., Thank you for your kind feedback. It is a pleasure to hear that your experience met your expectations, particularly in terms of location, comfort, and dining options. We look forward to welcoming you back for another enjoyable stay. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Tanuj C. Business - Confirmed reviews ALL

Dear Tanuj C., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our food and hospitality during your five-night visit. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 1.0/5

Hans U. L. Business - Confirmed reviews ALL

Dear Hans U. L., Thank you for sharing your feedback regarding your recent experience at our hotel. I am sorry to hear that you were disappointed with your visit. Your observations about the need for improvements are noted, and I appreciate your perspective on enhancing our brand standards. We continuously strive to maintain quality and welcome constructive criticism to guide our efforts. Your insights are valuable to us, and I hope you will consider giving us another opportunity in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 2.5/5

Karine D. Business - Confirmed reviews ALL

Dear Karine D., Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback and are pleased to hear that some of our staff members provided you with excellent service, particularly at check-out. However, we regret to learn about the communication issues you faced prior to and during your stay. It is our policy to ensure transparency regarding accommodation costs, including any applicable taxes. Your experience in this regard does not meet our standards, and we sincerely apologize for any frustration this may have caused. Additionally, we acknowledge that the amenities provided in your room did not meet expectations for your party size, and we apologize for the delay in delivering extra items you requested. Every detail matters to us, and we appreciate your patience in this situation. We value your insights as they guide us in improving our services. Thank you once more for your feedback, and we hope to have the opportunity to welcome you back in the future for a more seamless experience. Best regards, Pullman at Sydney Olympic Park

Dear Frank V., Thank you for your kind feedback. We are delighted to hear that you enjoyed our clean accommodations and friendly service, as well as the smooth check-in and check-out process. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Daniel S. Couples - Confirmed reviews ALL

From the room to the bar to location everything was great, stayed for a Noah kahan concert very central walking distance to lots, hotel workers very friendly aswell

Dear Daniel S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our clean accommodations and friendly staff, as well as the convenient location during the Noah Kahan concert. Your feedback means a lot to us. Best regards, Pullman at Sydney Olympic Park

Customer review rating 1.5/5

Nicole J. Families - Confirmed reviews ALL

At SOP for a swimming event Friday. Due to it coinciding with NRL GF on Sunday we had to pay an excessive price for the accommodation. The rooms are tired and not worth the money

Dear Nicole J., Thank you for sharing your feedback regarding your recent stay. We understand that pricing can vary based on events in the area, and we regret that you found the accommodations did not meet your expectations. Your comments about the room condition will be taken into consideration for future improvements. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Kylie F. Families - Confirmed reviews ALL

We stayed to see a concert. Location was fantastic! Room was exceptionally comfortable. Exec access was a lovely bonus! Breakfast inclusion was also really yummy and convenient. Will come back again. Really enjoyed our stay!

Dear Kylie F., Thank you for your kind feedback. It is a pleasure to hear that your experience met your expectations, particularly in terms of location, comfort, and dining options. We look forward to welcoming you back for another enjoyable stay. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Tanuj C. Business - Confirmed reviews ALL

I stayed for 5 nights for work. It was a wonderful experience. Food was amazing. The hospitality was fantastic!

Dear Tanuj C., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our food and hospitality during your five-night visit. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 1.0/5

Hans U. L. Business - Confirmed reviews ALL

As I mentioned on Google The GM Does not care about keeping the brand up There is maybe no budget to invest and renovate the place but if there is a business plan it is possible to turn this place around into a ACCOR BRAND EQUAL TO ANY OTHER Accor hotels such as Pullmans in Asia pacific

Dear Hans U. L., Thank you for sharing your feedback regarding your recent experience at our hotel. I am sorry to hear that you were disappointed with your visit. Your observations about the need for improvements are noted, and I appreciate your perspective on enhancing our brand standards. We continuously strive to maintain quality and welcome constructive criticism to guide our efforts. Your insights are valuable to us, and I hope you will consider giving us another opportunity in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 2.5/5

Karine D. Business - Confirmed reviews ALL

Overall, we had a mixed experience during our stay. There were some genuinely excellent interactions with staff, but unfortunately there were also a number of issues before and during our stay that were disappointing. Prior to arriving, I called the hotel three times over two days to confirm the exact cost of our accommodation and whether I could pay for it ahead of time. As I was staying with three friends and we were dividing the accommodation cost between us, it was really important to me that I knew the exact final amount we would be charged. I actually had a feeling there may have been an additional hotel tax or another charge that would be added at the property, which is precisely why I kept calling and specifically asking for confirmation. Each time I was quoted $1,583.60, and I repeatedly asked, “Is this the final price that we will be charged at the hotel?” I was absolutely assured that it was and that this was the total amount we would need to pay. However, when we arrived at the property, we were charged a different amount due to an additional hotel tax that I had not been informed about during any of those conversations. This was particularly frustrating because this was the exact situation I had been trying to avoid. I had specifically suspected there may be an additional charge, which is why I went to the effort of calling multiple times and asking very clearly whether $1,583.60 was the final amount. By the time we arrived, I had already confirmed with my friends what their individual share would be based on the amount the hotel had repeatedly assured me was final. As a result, I ended up personally covering the additional hotel tax rather than being able to divide it between everyone. To add to this, when the additional charge appeared on my account, I initially had no idea what it was because I had been assured there would be no further charges. I then had to take time out of our stay to investigate the transaction and work out where the additional amount had come from. We had a very tightly packed schedule while we were in Sydney, so having to spend time making enquiries and sorting through something I had specifically tried to clarify before we arrived added quite a lot of unnecessary frustration to the stay. I completely understand that additional taxes or charges may apply; my concern is not that the tax existed. My concern is that I specifically asked about the possibility of additional charges and was repeatedly assured that the figure I had been given was the final amount we would pay. Had I been given the correct total from the beginning, I could have divided the cost correctly between everyone and avoided having to spend part of our stay trying to work out what the unexpected charge was. There was also some frustration around trying to pay for the accommodation ahead of our stay. I had been told over the phone that I needed to pay by COB Friday. When I called at approximately 2pm on the Friday to arrange payment, I was then told that it was too difficult to organise a payment link so close to closing time. Had I been told there was an earlier cut-off time, rather than simply being told “COB Friday”, I absolutely would have made sure I called earlier. Unfortunately, we experienced some similar communication issues during our stay. At one point we called to confirm a restaurant booking and spent approximately 10 minutes on the phone, but after all that time the booking still could not be confirmed for us. There were also some small things in the room that made the experience feel less considered. There were three of us staying in a room with two queen beds, which could typically accommodate up to four people, yet there were only two mugs provided and enough tea and coffee for two people. We called and asked for another mug and additional tea and coffee to be brought up, but it took hours for these to arrive. We actually waited in our room for quite some time expecting them to be delivered before eventually giving up and heading out. While these are only small things individually, they added to the feeling that some of the basic details and service during our stay weren't quite at the standard we had expected. That being said, I also want to make sure I acknowledge the positive experiences we had, because there were definitely some staff members who provided wonderful service. Whenever I spoke with reception over the phone, I found the staff themselves to be friendly and helpful, even where the processes or outcome were frustrating. Most notably, the gentleman who assisted us when we checked out was absolutely fantastic. I would genuinely give him 10/10 for his customer service. He was warm, helpful and professional, and the way he interacted with us left such a positive final impression that it honestly changed the way we felt about our stay as we were leaving. So overall, our experience was quite mixed. There were some wonderful staff interactions, particularly at check-out, but there were also a number of communication and service issues that I feel could have been avoided. For a Pullman property, I think we expected the overall experience to feel a little more seamless, particularly given the effort I had made before arriving to confirm the payment details and have everything organised in advance.

Dear Karine D., Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback and are pleased to hear that some of our staff members provided you with excellent service, particularly at check-out. However, we regret to learn about the communication issues you faced prior to and during your stay. It is our policy to ensure transparency regarding accommodation costs, including any applicable taxes. Your experience in this regard does not meet our standards, and we sincerely apologize for any frustration this may have caused. Additionally, we acknowledge that the amenities provided in your room did not meet expectations for your party size, and we apologize for the delay in delivering extra items you requested. Every detail matters to us, and we appreciate your patience in this situation. We value your insights as they guide us in improving our services. Thank you once more for your feedback, and we hope to have the opportunity to welcome you back in the future for a more seamless experience. Best regards, Pullman at Sydney Olympic Park

Customer review rating 2.0/5

Nick P. Business - Confirmed reviews ALL

Overall the hotel amenities are nice, but dated. Our room had a pungent smell which is frustrating. For the price, would expect better.

Dear Nick P., Thank you for sharing your feedback. I regret to learn about the inconvenience caused by the odor in your room. We appreciate your comments regarding our amenities and will take them into consideration for future improvements. Warm regards Pullman at Sydney Olympic Park

Customer review rating 4.5/5

Xiao L. Business - Confirmed reviews ALL

breakfast buffet has wide variety of selections. Dinner (gnocchi dish) was exceptional.

Dear Xiao L., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of our hotel, the diverse breakfast buffet, and the exceptional dinner. Your satisfaction is our priority. Best regards, Pullman at Sydney Olympic Park

Customer review rating 1.5/5

Scott P. Business - Confirmed reviews ALL

The hotel itself was nice. How big is the issue was first of all when we checked in they didn’t even realise that we had an executive room until they dug deeper. Then our cards wouldn’t even let us into the executive room. Then my wife tried to come back to our room without me and her key guard wouldn’t let her up to our actual room when we checked in they never put her on the booking and when she tried to get it sorted in reception, they wouldn’t help. I was in a conference and couldn’t answer my phone straight away so she was locked out of the room.

Dear Scott P., Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you found the hotel itself to your liking. However, it is concerning to learn about the issues you encountered during check-in and with access to your executive room. It is our standard procedure to ensure that all guests are properly registered and provided with functioning keys upon arrival. I apologize for the inconvenience caused to both you and your wife during your stay, particularly in regard to the communication at the reception. We strive to provide seamless service, and it seems we fell short in this instance. Your comments will be shared with the team to ensure we enhance our operational processes moving forward. Thank you once again for your valuable feedback. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Nelson T. Business - Confirmed reviews ALL

Good stay, no issues, well appointed

Dear Nelson T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the view, location, and comfort of our accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 1.0/5

Craig C. Business - Confirmed reviews ALL

Couldnt sit for breakfast - got turned away for lunch and dinner die to lack of staff. Had to wait 60 minutes for a coffee in the morning.

Dear Craig C., Thank you for sharing your feedback regarding your recent stay. I apologize for the inconveniences you encountered with dining services and the wait for coffee. Your comments are valuable, and we appreciate your understanding as we strive to improve our guests' experiences. Warm regards Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Gabrielle L. Solo - Confirmed reviews ALL

Overnight stay for the rugby league. I arrived early and the lovely lads at both valet parking and check-in had me sorted with great enthusiasm and friendliness. I did not remotely expect to be able to check in when I did but it was no problem, plus I was upgraded. That made my day.The concierges took my scabby car without fuss too . Throughout my stay your staff were superb. My room was very comfy, elegant and just what I needed.

Dear Gabrielle L., Thank you for taking the time to share your positive experience at Pullman at Sydney Olympic Park. We are delighted to hear that our valet and check-in teams made a great impression with their enthusiasm and friendliness, and that you were pleasantly surprised with an upgrade. It is wonderful to know that you found your room comfortable and elegant, meeting your needs perfectly. Your kind words regarding our staff will certainly be shared with the team, as they strive to provide exceptional service to all our guests. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Darren M. Business - Confirmed reviews ALL

Staff and amenities excellent

Dear Darren M., Thank you for your positive feedback regarding our location, rooms, and service. We are delighted to hear that you enjoyed your stay and appreciated our staff and amenities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 3.0/5

Bilynda J. Families - Confirmed reviews ALL

After a wonderful lunch we were so disappointed in breakfast. It was all very bland, the juice was warm and not much on offer compared to most of hotel breakfasts.

Dear Bilynda J., Thank you for your feedback regarding your breakfast experience. I regret that it did not meet your expectations, especially following your enjoyable lunch. Your comments will be taken into consideration as we continuously strive to enhance our offerings. Best regards, Pullman at Sydney Olympic Park.

Customer review rating 1.0/5

Tanya F. Business - Confirmed reviews ALL

Broken hairdryer, several hairs including pubic hairs in both my facecloths, dirty glass left and felt the room was run down with chairs that looks not their best. Staff were great, just general clean not good. And considering I paid SUCH a high price for one night, I was very disappointed in those things making the stay unpleasant. I think I’ll try the Novotel next time as I wouldn’t want to spend top dollar again for average..

Dear Tanya F., Thank you for taking the time to share your feedback regarding your recent stay. I apologize for the cleanliness issues you encountered, as well as the condition of the amenities provided in your room. Please know that we take such matters seriously and are committed to maintaining high standards for our guests. I appreciate your kind words about our staff, and I will ensure your comments are shared with the team. We understand that a comfortable environment is essential, and your input is invaluable in helping us improve. Thank you once again for your feedback. We wish you well and hope to have the opportunity to welcome you back in the future. Sincerely, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Patrick F. Couples - Confirmed reviews ALL

Leisa, the assistant manager upgraded myself and wife after learning we travelled from QLD and arrived early. We were allowed to check in early to allow us to settle before an event at Accor Stadium. Would recommend this hotel to anyone seeking a classy experience within the Olympic precinct. Cannot wait to return for our next stay!

Dear Patrick F., Thank you for your kind words regarding your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you enjoyed the quality of our bedding, linen, and food. It is wonderful to know that Leisa made your arrival special with an early check-in and an upgrade. We aim to provide a classy experience for all our guests, and your recommendation means a great deal to us. We look forward to welcoming you back for your next visit. Best regards, Pullman at Sydney Olympic Park

Customer review rating 1.5/5

Richard K. Business - Confirmed reviews ALL

Hotel not adequately staffed for guests. Long wait on all requests made. No pillows left. Facilities on site. Feels like a 3 star hotel.

Dear Richard K., Thank you for sharing your feedback regarding your recent stay. I apologize for the inconveniences you encountered, particularly with staffing and the availability of amenities. We appreciate your comments as they help us to improve our services. Best regards, Pullman at Sydney Olympic Park

Customer review rating 2.5/5

Denise O. Couples - Confirmed reviews ALL

This score reflects the pricing, I stay at the Pullman regularly and to have to pay a price that was double the price I typically pay for the same room leaves a bad taste. Very disappointed in the pricing structure that you follow.

Dear Denise O., Thank you for your feedback regarding our pricing. We understand that you have certain expectations based on your previous stays, and we value your perspective. Your comments will be taken into consideration as we continuously evaluate our pricing structure. Goodbye and best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Patrick C. Families - Confirmed reviews ALL

Great, staff lovation

Dear Patrick C., Thank you for your positive feedback regarding our location and staff. We are pleased to hear that our hotel met your needs during your visit. Your kind words will be shared with the team. Best regards, Pullman at Sydney Olympic Park

Other web-users rate our hotel

  • 623 reviews 9/10 Location
  • 1,069 reviews 7.3/10 Room
  • 1,235 reviews 8.3/10 Service
  • 8 reviews 5.2/10 WiFi
  • 345 reviews 6.4/10 Cleanliness
  • 234 reviews 7.2/10 Breakfast
  • 215 reviews 4.2/10 Value

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