ibis Campo Grande 3 stars

Customer review rating (ALL Rating) 3.7/5 1,429 reviews

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Avenida Mato Grosso 5513, CAMPO GRANDE - MS, 79031000 CAMPO GRANDE, Brazil

Description

Hotel extras

  • 13-minute drive to Campo Grande Center

  • One pet up to 15 kg per apartment for a fee. Vaccination card required.

  • 11-minute drive to BR 163 Highway

  • 8-minute drive to Campo Grande Mall

  • 25-minute drive to Campo Grande International Airport

Our accommodation(s)

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Hotel location

ibis Campo Grande

Avenida Mato Grosso 5513, CAMPO GRANDE - MS
79031000 CAMPO GRANDE
Brazil

GPS:-20.447147, -54.567493

Telephone
Fax +55 67 2106-1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Non contractual photo

Hearty regional dishes and great Brazilian classics, cooked right in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,429 reviews

TripAdvisor Rating  4.0/5  914 reviews

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Customer review rating 4.5/5

Cristiano Business - Confirmed reviews ALL

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Prezado Senhor Cristiano, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Em futuras hospedagens, consulte nosso app ACCOR ALL para promoções exclusivas. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Ibis. Atenciosamente, Emilly Almeida Supervisora de Qualidade

Boa estadia e fácil check in e check out

Customer review rating 4.5/5

Reinaldo V. Solo - Confirmed reviews ALL

Boa estadia e fácil check in e check out

Obrigado por compartilhar sua experiência conosco. Ficamos felizes em saber que sua estadia foi agradável e que nossos processos de check-in e check-out foram fáceis para você. No ibis Campo Grande, nós nos esforçamos para oferecer aos nossos hóspedes um ótimo serviço e uma estadia confortável. Esperamos recebê-lo novamente em breve! Atenciosamente, A equipe do ibis Campo Grande

Great customer service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Easy to check in, good customer service, nice breakfast buffet. However, a few minor issues were: 1. The room key would easily stop working and I had to go back down 3 times during the days I stayed to get the key reset 2. Only one towel in my room, no hand towels 3. Only one person doing check ins, which made the check in slow

PreDear Mr Wagner, Thank you for taking the time to answer our Satisfaction Survey. At Ibis, we strive to provide a high level of service to each of our customers; so your feedback is very important to us. For future stays, consult our ACCOR ALL app for exclusive promotions. Looking forward to welcoming you again, please accept our best regards. Thank you again for letting us know about your experience and for your trust in Ibis hotels. Yours sincerely, Emily Almeida Quality Supervisor

Uncomfortable

Customer review rating 1.5/5

Eder Business - Confirmed reviews ALL

The hotel does not offer dinner, the door locks were in trouble, which made the guest return to the reception several times to ask for help, this occurred in several rooms. Remark: The ALLACCOR (LE Club) program was not scored.

Dear Sir Ederson, good afternoon! Thank you for taking the time to answer our Satisfaction Survey. At Ibis, we strive to provide a high level of service to each of our customers; so your feedback is very important to us. We are very sorry that we did not live up to your expectations, please allow me to offer you my most sincere regards. Rest assured that we will be taking appropriate measures to deal with and prevent future occurrences. This type of comment serves as an alert and confidence that we can deliver to our guests even more. Looking forward to welcoming you again, please accept our best regards. Thank you again for letting us know about your experience and for your trust in Ibis hotels. I hope this event does not interfere with the good image and confidence you have in our hotels. Be always welcome! Yours sincerely, Emily Almeida Quality Supervisor

Customer review rating 5.0/5

Isaac Solo - Confirmed reviews ALL

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Prezado Senhor Isaac, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Em futuras hospedagens, consulte nosso app ACCOR ALL para promoções exclusivas. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Ibis. Atenciosamente, Emilly Almeida Supervisora de Qualidade

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Other web-users rate our hotel

  • 137 reviews 8.1/10 Location
  • 696 reviews 2.9/10 Room
  • 481 reviews 5.2/10 Service
  • 143 reviews 1.2/10 WiFi
  • 326 reviews 1.9/10 Comfort
  • 319 reviews 2.3/10 Cleanliness
  • 216 reviews 7/10 Breakfast
  • 171 reviews 2.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.