Novotel Campo Grande 4 stars

Name: Hotel in Campo Grande that combines business and leisure | Novotel - ALL
Address: Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS, CAMPO GRANDE, 79031960, BR
Telephone: +556721065900
Rating: 3.7

Customer review rating (ALL Rating) 3.7/5 1,755 reviews

35 35 photos

Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS, 79031960 CAMPO GRANDE, Brazil

Novotel Campo Grande

Hotel that makes every moment matter

Located in a noble and quiet neighborhood, Novotel Campo Grande is perfect for a business and leisure stay. The bedrooms are comfortable, with an option for reduced mobility, with A/C, free WIFI. It has 6 modern event rooms for seminars and workshops, a business center, full leisure facilities with kid's space, gym, pool. The 365 restaurant serves the best of international cuisine in elegant premises.

Novotel Campo Grande is a hotel near a mall and close to venues for the region's main events. Like Bosque Expo, a 14-minute drive, and Diamond Hall, a 2-minute drive. Take the opportunity to stroll around the city. Visit Nações Indígenas Park, a 6-minute drive, and Praça Ary Coelho, a 17-minute drive. Get to know the Museu das Culturas Dom Bosco, an 8-minute drive.

Novotel Campo Grande is an incredible venue for leisure, strategically located in a noble neighborhood it is ideal for reaching different points of the city, whether for business or sightseeing. Book now.

Welcome to Novotel Campo Grande! Our staff is honored to have you. We hope you enjoy the best our city has to offer.

LEONARDO VILELA, Hotel Management

Hotel extras

No charge for children aged 16 or under staying with their parents.
One pet up to 15 kg per apartment for a fee. Vaccination card required.
Full play area, in a hotel in Campo Grande with adult and children's pool
13-minute drive to Campo Grande center
Hotel near Campo Grande Airport, a 26-minute drive.

Our accommodation(s)

Room

Superior Room with three single beds.

3 pers. max
22 m² / 236 sq ft

Bedding 3 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

Superior Suite - 1 king-size bed

2 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Courtyard View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

Presidential suite with 1 king-size bed.

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Apartment

Superior Apartment with a double bed.

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View
Accessible room

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Apartment

Superior Room, two Single Beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Garden View or Courtyard View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Apartment

Executive Room with 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Garden View or Courtyard View

From NaN € NaN BRL Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Apartment

Executive Room with 2 single beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Garden View or Courtyard View

From NaN € NaN BRL Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Apartment

Superior Apartment with a double bed and sofa bed

4 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Garden View or Courtyard View

From NaN € NaN BRL Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Apartment

Superior Apartment with a double bed.

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View
Accessible room

From NaN € NaN BRL Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS
79031960 CAMPO GRANDE
Brazil

GPS:-20.44653, -54.56814

+55 67 2106-5900

NACOES INDIGENAS

Botanical gardens

Access: 700 m / 0.43 mi 20 min walk / 5 min drive

Taxi

0.47 € 3 BRL

ARTE CONTEMPORANEA

Museums

Access: 900 m / 0.56 mi 15 min walk / 7 min drive

CINEMARK

Other attractions

Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive

DOM BOSCO MUSEUM

Museums

Access: 2 km / 1.24 mi 30 min walk / 7 min drive

Taxi

0.79 € 5 BRL

PANTANAL BIOPARK

Aquarium

SHOPPING CENTER

Shopping centre/mall

Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANTE 365

Meetings & Events

Non contractual photo

Number of Meeting Room: 8
Surface of the largest room: 128 m² / 128 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.7/5 1,755 reviews

TripAdvisor Rating 3.8/5 962 reviews

Pedro Z. Business - 9/1/2025 Confirmed reviews ALL

Dear Mr. Pedro, Thank you for choosing Novotel Campo Grande and for sharing your feedback. We are pleased to know that our team made a positive impression during your stay — friendliness and attentive service are values we truly prioritize. We also appreciate your observation regarding the room’s condition. Your comment helps us in our continuous improvement, and we will certainly take it into consideration in our renovation plans. It will be our pleasure to welcome you again for an even more comfortable experience. Sincerely, João Carlos Costa Quality Supervisor Novotel Campo Grande

Maria F. C. B. Families - 7/17/2025 Confirmed reviews ALL

Estive com minha família, saí pra tomar café da manhã, checkout era 12h, volto 9h30/10h pro quarto, pegar algumas coisas que faltaram, escovar os dentes, a equipe da limpeza já tinha tirado os lençóis, o banheiro estava sendo lavado/água no chão. As malas não estavam no quarto, já estavam no carro, mas não havia feito o checkout, tinha coisas na geladeira também, as minhas coisas que estavam no quarto estavam em um saco de lixo preto, no carrinho das camareiras, e só me dei conta quando cheguei em casa que um saquinho com acessórios do aparelho dentário que estavam no quarto provavelmente foram jogados fora, pois não chegou em casa e não estava no saco de lixo que a camareira me entregou. Um descaso! A equipe da limpeza não falavam minha língua, não me entendiam! Inexplicável! Um descaso! Sair de casa, passear, hospedar e ter que sair mais cedo porque meu quarto estava sendo limpo 2 horas antes do horário pro checkout! Fiquei brava! Chateada! Decepcionada com a falta de preparo e treinamento da equipe de limpeza. Inaceitável!!!!!!!!!!!!!!!!

Olá Maria! Agradecemos por compartilhar sua experiência conosco. Sentimos muito por todo o transtorno vivido durante a sua hospedagem — compreendemos completamente sua frustração e lamentamos sinceramente o ocorrido. Realmente, é inaceitável que o seu quarto tenha sido limpo antes do horário oficial de checkout, e mais ainda que seus pertences tenham sido manuseados de forma inadequada. Já iniciamos uma apuração interna rigorosa para entender o que ocorreu e evitar que situações como essa voltem a acontecer. Nosso procedimento padrão prevê que a limpeza dos quartos só ocorra após o checkout ter sido formalizado, justamente para preservar a privacidade e segurança dos hóspedes. Também lamentamos a dificuldade de comunicação com a equipe de limpeza. Já estamos revendo o treinamento oferecido, inclusive em relação ao idioma, para garantir uma experiência mais acolhedora e respeitosa a todos os nossos hóspedes. Se ainda houver algo que possamos fazer para minimizar os danos causados, como tentar localizar os itens perdidos, por favor, entre em contato conosco diretamente. Queremos muito ter a oportunidade de reverter essa impressão negativa. Mais uma vez, pedimos desculpas pelo ocorrido e agradecemos por nos alertar — seu feedback é essencial para que possamos melhorar. Atenciosamente, Departamento de Qualidade Novotel Campo Grande

Juliana F. D. P. Business - 7/17/2025 Confirmed reviews ALL

Prezada Sra. Juliana F. D. P., Agradecemos imensamente por sua avaliação tão positiva! Ficamos muito felizes em saber que sua estada foi ótima e que se sentiu bem acolhida por nossa equipe. Comentários como o seu nos motivam a continuar oferecendo um serviço atencioso e D. qualidade. É ótimo saber que o nosso café da manhã foi um dos destaques da sua experiência — preparamos tudo com muito carinho para que nossos hóspedes comecem o dia da melhor forma possível. Esperamos recebê-la novamente em breve no Novotel Campo Grande para mais momentos agradáveis conosco. Atenciosamente, João Carlos Costa Supervisor D. Qualidade Novotel Campo Grande – MS

Flavio E. Business - 7/17/2025 Confirmed reviews ALL

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, João Carlos Costa Supervisor de Qualidade Novotel Campo Grande-MS

Leonardo F. F. Business - 7/16/2025 Confirmed reviews ALL

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Web-users rating

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All our hotels in Campo Grande

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.