Novotel Campo Grande Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 7,283 reviews

ALLSAFE approved hotel

Novotel Campo Grande
See on a map
+ 21 Services

Hotel extras

  • No charge for children aged 15 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Full play area, in a hotel in Campo Grande with adult and children's pool

  • 13-minute drive to Campo Grande center

  • Hotel near Campo Grande Airport, a 26-minute drive.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555
Jardim Copacabana
79031960 campo grande

Fax: (+55)6721065900

Check-in from 12h00

Check out up to 12h00



  • By plane

    CAMPO GRANDE At 12km / 7.46 miles

GPS:-20.44784, -54.570782

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Suite - 1 king-size bed

  • Max. number of persons: 2
  • Area: From 44 / 474 sq ft
  • Views: Garden View, Courtyard View *

Subject to availability

  • Satellite/cable colour TV
  • Business Desk

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 128

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Campo Grande

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,283 reviews

TripAdvisor Rating 4.0/5

875 reviews

Boa estadia

Customer review rating 5.0/5

Anonymous Solo - 26/12/2021 Confirmed reviews ALL


bad stay

Customer review rating 2.5/5

Lukas Couples - 13/12/2021 Confirmed reviews ALL

bedroom seems old, ugly and not that clean

Great stay!

Customer review rating 5.0/5

Anonymous Solo - 30/11/2021 Confirmed reviews ALL

Novotel Campo Grande is very nice and pleasant with a very nice area outside for relaxing by the pool. Close to "Parque Indigenas", I strongly recommend Novotel for you next trip to Campo Grande.

Surprise with low quality!

Customer review rating 2.0/5

Marcio D. A. M. Business - 22/11/2021 Confirmed reviews ALL

Surprised by the quality going down to the level, for a high price. Bad room cleaning, bathroom floor and shower box without cleaning for a long time (slippery floor due to lack of cleaning). Window curtain and dirty glass. Among other details that I don't remember now... At check-out time, I had to inform the correct amounts of my expenses, as there was no charge for what I consumed, and the person at the restaurant did not pass the correct information to the reception, and this required a little more of my time waiting for the information correct.

Very good stay

Customer review rating 4.5/5

Jean P. M. S. Solo - 27/10/2021 Confirmed reviews ALL

Great stay! On Saturdays there is feijoada with live pagode. The feijoada was very tasty, while the pagode... ok, it wasn't that bad. Large rooms, very comfortable bed. Top pool and leisure area!

Boa estadia

Customer review rating 4.5/5

Anonymous Solo - 25/10/2021 Confirmed reviews ALL

Excelente hotel

well located

Customer review rating 4.0/5

Keiko F. Families - 25/10/2021 Confirmed reviews ALL

Although under the impacts of the severe weather conditions of the day before, the hotel tried to make their best to provide our stay a comfortable one. However, I expected a discount considering the fact that no Internet was provided.

Good stay

Customer review rating 5.0/5

Silvana Business - 25/10/2021 Confirmed reviews ALL

It was great. I really enjoyed to stay at this hotel

Great experience

Customer review rating 5.0/5

Carlos C. Business - 20/10/2021 Confirmed reviews ALL

I had a great time staying at the hotel. Great staff support and structure. It was a pleasant time. Although on the last day we had an issue with the AC, everything else was great and worked properly.

Boa estada.

Customer review rating 4.0/5

Alexandre Business - 03/10/2021 Confirmed reviews ALL

Formigas no quarto do hotel.

Nice staff, nice room

Customer review rating 4.5/5

Henrique M. Families - 21/08/2021 Confirmed reviews ALL


Good stay

Customer review rating 4.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Very cozy and clean room. The only issue was the shower. Water with low pressure and not hot enough.


Customer review rating 4.5/5

Michel N. Solo - 14/07/2021 Confirmed reviews ALL


Hotels in Campo Grande

TripAdvisor rating 2.0/5

LeikoA1 Business - 10/02/2021 TripAdvisor review

I am a Platinum ALL Member, and my stay at this hotel was very disappointing. If you are on business (as I were) and believe that all Novotel follows a standard level, this is not the case. The service level is very poor and early in the morning people from housekeeping employees talking loudly, disturbing your sleep. I have been there for 3 night and in the second night I requested a room-service, which they decided to attend after fourth request...

Not the greatest Novotel in Brazil....

TripAdvisor rating 3.0/5

R3039ULwilliamw Business - 04/10/2018 TripAdvisor review

The room was stuffy and smelt of mould. The mattress I estimate was older than the building itself.Would not stay there again. I expect the Ibis next door was probably more comfortable. From what a colleague told me, it is.

Dear William, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manger Novotel Campo Grande

Nice stay

TripAdvisor rating 5.0/5

KarlaRoth Business - 13/11/2017 TripAdvisor review

That's a good hotel as the atmosphere is very pleasant. Good service and kind staff. Nice breakfast with a large variety. Good amenities provided in the rooms. The neighborhood is quiet and a wonderful place for a walk.

Excellent value

TripAdvisor rating 5.0/5

migueldz Solo travel - 25/03/2016 TripAdvisor review

I stayed at this Novotel prior to my drive to Bonito, MS. Although the property is not too close to Campo Grande's airport, it is very easy to find. It offers good value, friendly staff, a nice setting and great value.

Dear Mr. Miguel I appreciate your feedback and for sharing positive information about our hotel and services, they were transmitted to the whole team. We were very happy to have achieved your satisfaction. We hope to see you soon in our city and especially in our hotel. Sincerely, Fabiano Dornelles

Nice option in Campo Grande

TripAdvisor rating 4.0/5

Thiago C Family - 24/12/2015 TripAdvisor review

It's a good hotel for business and family, due to playground, swimming pool and business room. The rooms are large and have air conditioning (what is mandatory in that climate), the bathroom is good,however the finishing on it's ceiling could be fixed. There is free internet across the hotel fast enough for e-mails and social media. The staff is very helpful and polite they try their best to help in what we need. The hotel is close to Nações Indígenas Park and there is Taxis very close. Novotel is a good option for families in Campo Grande and I'd stay there again if I had to go back there.

Dear Mr. Thiago I appreciate your feedback and for sharing positive information about our hotel and services, they were transmitted to the whole team. We were very happy to have achieved your satisfaction. We hope to see you soon in our city and especially in our hotel. Sincerely, Fabiano Dornelles

practical and comfortable

TripAdvisor rating 4.0/5

mpmitsu Family - 14/07/2015 TripAdvisor review

My hosting at the Novotel Campo Grande was very nice. The hotel has good location and easy access, the the building looks brand new, and the rooms are comfortable and well cleaned. My only complaint was the room did not have heating. During my stay was 9 degrees and had to solve the problem with warm clothes and blankets.

Boa tarde Mpmitsu, Obrigado pelas impressões referentes à sua hospedagem no Novotel Campo Grande. Realmente nossos apts não dispõem de aquecedores. O frio que fez nesse dia a que senhora se refere é muito raro para a cidade. Por esse motivo não temos tal equipamento. Até a próxima visita. Ótimo fim de semana! Marcelo Osorio Subgerente Geral - Duty Manager Novotel Campo Grande

Novotel Campo Grande Natal 2014

TripAdvisor rating 4.0/5

FauzerKA Family - 04/01/2015 TripAdvisor review

Great Hotel. Good localization. Rooms are pretty new and clean. Wi-Fi works properly but restaurant with limited breakfast. Considering other options in the city of Campo Grande, this is an excellent option.

Prezado Hospede Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fabiano Dornelles General Manager Novotel Campo Grande

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in campo grande