Description
ALLSAFE approved hotel
Hotel extras
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No charge for children aged 16 or under staying with their parents.
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One pet up to 15 kg per apartment for a fee. Vaccination card required.
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Full play area, in a hotel in Campo Grande with adult and children's pool
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13-minute drive to Campo Grande center
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Hotel near Campo Grande Airport, a 26-minute drive.
Our accommodation(s)
Room
Superior Room with three single beds.
- 3 persons
- 22 m² / 236 sq ft
- Bedding 3 x Single bed(s)
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Suite
Superior Suite - 1 king-size bed
- 2 persons
- 44 m² / 473 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Courtyard View
Suite
Presidential suite with 1 king-size bed.
- 3 persons
- 44 m² / 473 sq ft
- Bedding 1 x King size bed(s)
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Apartment
Superior Apartment with a double bed.
- 2 persons
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
- Views: Courtyard View or Garden View
- Accessible room
Apartment
Superior Room, two Single Beds
- 2 persons
- 22 m² / 236 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View or Courtyard View
Apartment
Executive Room with 1 double bed
- 2 persons
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
- Views: Garden View or Courtyard View
Apartment
Executive Room with 2 single beds
- 2 persons
- 22 m² / 236 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View or Courtyard View
Apartment
Superior Apartment with a double bed and sofa bed
- 4 persons
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
- Views: Garden View or Courtyard View
Apartment
Superior Apartment with a double bed.
- 2 persons
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
- Views: Courtyard View or Garden View
- Accessible room
Hotel location
Novotel Campo Grande
Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS
79031960 CAMPO GRANDE
Brazil
GPS:-20.44784, -54.570782
Access and transport
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NACOES INDIGENAS
Botanical gardens
Access: 700 m / 0.43 mi 20 min walk / 5 min drive
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Taxi
3 BRL 3 BRL
ARTE CONTEMPORANEA
Museums
Access: 900 m / 0.56 mi 15 min walk / 7 min drive
CINEMARK
Other attractions
Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive
DOM BOSCO MUSEUM
Museums
Access: 2 km / 1.24 mi 30 min walk / 7 min drive
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Taxi
5 BRL 5 BRL
PANTANAL BIOPARK
Aquarium
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SHOPPING CENTER
Shopping centre/mall
Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
RESTAURANTE 365
BAR 365
Breakfast
Non contractual photo
Pool
Fitness center
Meetings & Events
Non contractual photo
- Number of Meeting Room
- 8
- Surface of the largest room
- 128 m² / 128 sq ft
- Maximum seats capacity
- 250
- Maximum capacity for banquets
- 100
Our guest reviews
Well Located to Shopping
Customer review rating 4.5/5
Graham T. F. A. Couples - Confirmed reviews ALL
Dear Mrs. Maria We appreciate you taking the time to respond to our survey. At Novotel we seek to offer a superior service to each of our guests, which is why your feedback is so important to us. In new opportunities, access the ACCOR ALL app for exclusive promotions. Thank you again for letting us know about your experience and your loyalty to Novotel Hotels. Yours sincerely Emily Almeida Quality Supervisor
Just ok
Customer review rating 3.0/5
Pat Families - Confirmed reviews ALL
Dear Patrons, Thank you for taking the time to provide us with your feedback. We are glad that you appreciate the cleanliness of our room. We are sorry to hear that you experienced long waiting times. We take our customer service very seriously and strive to provide every guest with a pleasant experience. We value our guests’ time and always try to ensure that we attend to their needs in a timely fashion. Thank you again for taking the time to express your thoughts, as it helps us improve our services in order to better serve you in the future. Sincerely, Novotel Campo Grande Management
Good stay poor cleanliness
Customer review rating 2.5/5
Ll Families - Confirmed reviews ALL
Dear LL, Thank you for taking the time to share your review of your stay at Novotel Campo Grande. We are pleased to hear that you enjoyed our breakfast and location. We understand that cleanliness and service is essential for a comfortable stay, and we take all feedback seriously. We strive to provide an excellent experience for all guests with our high standards of hospitality, and we use customer feedback to continuously evaluate how we can improve. We hope to welcome you back soon so that you can experience the best of Novotel Campo Grande. Sincerely, Novotel Campo Grande Manager
Customer review rating 1.5/5
Wayne Solo - Confirmed reviews ALL
Dear Wayne, Thank you for taking the time to provide us with feedback about your stay at Novotel Campo Grande. We are very glad that you enjoyed our breakfast, and we apologize for any issues that you experienced during your stay. At Novotel Campo Grande, we strive to create a comfortable and peaceful atmosphere for all of our guests. We understand the importance of having complete control over air conditioning and bedding, so we regret that these weren't fully satisfactory during your stay. Although we cannot offer any solutions as part of this response, please be assured that we take feedback like yours seriously and use it to inform our policies going forward. Once again, thank you for taking the time to review us and sharing your experience with us. We hope you would afford us another opportunity to serve you in the future. Sincerely, Leonardo Vilela Manager at Novotel Campo Grande
Well located and comfortable hotel
Customer review rating 3.5/5
Brett H. Business - Confirmed reviews ALL
Dear Mr Brett, good evening! All good? We appreciate you taking the time to respond to our satisfaction survey. We are very sorry that we did not meet your expectations, please allow me to extend my sincerest regards. Please be assured that we will take steps to address and prevent future occurrences. This type of comment serves as an alert and confidence that we can deliver even more to our guests. Looking forward to welcoming you again, we would like to accept our best regards. Thank you again for letting us know about your experience and for your trust in Novotel hotels. We hope that this event does not interfere with the good image and trust you have in our hotels. You are always welcome! Yours sincerely, Emily Almeida Quality Supervisor
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