Novotel Campo Grande

Novotel Campo Grande 4 stars

Customer review rating (ALL Rating) 4.2/5 1,927 reviews

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Hotel extras

  • No charge for children aged 15 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Full play area, in a hotel in Campo Grande with adult and children's pool

  • 13-minute drive to Campo Grande center

  • Hotel near Campo Grande Airport, a 26-minute drive.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS



  • By plane

    CAMPO GRANDE At 12km / 7.46 miles

GPS:-20.44784, -54.570782

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Suite - 1 king-size bed

  • Max. number of persons: 2
  • Area: From 44 / 473 sq ft
  • Views: Garden View, Courtyard View Note

Note :

*Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,927 reviews

TripAdvisor Rating  4.0/5  890 reviews

Restaurant closes too soon (22h30) no room service available for late ckeck-in guests

Customer review rating 2.5/5

Jorge S. C. Families - Confirmed reviews ALL

Not so good, front desk slow and not working key room; restaurant closes too soon and no room services. We were in a large group, although everyone pre-check from AZUL airline we had to endure a long and slow check-in process, that led to missing the dinner. Hove NOVOTEL get hold together guests and room service, as for you value.

Living upto Novotel standards

Customer review rating 4.0/5

Eric D. Business - Confirmed reviews ALL

Friendly staff and helpful, good setting and comfortable rooms.

Dear, Mr. Eric ! We appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best reguard, Daniel Costa Subgerente Novotel Campo Grande

Bad wifi, outdated rooms

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The rooms are old and need an update. But the main issue of this hotel isotherm WiFi — it’s not enough even for regular emails, much less for zoom calls or meetings. For those who need to be connected and work while traveling, or even if you would like to relax watching an You Tube vídeo, this hotel is not for you. I won’t be going back.

Dear guest, Thank you for taking the time to write to us following your stay at Novotel Campo Grande. We regret that the service provided did not live up to your expectations, for which you would like to accept our sincere apologies. Novotel hotels always want to provide the best quality of service during their stays; therefore, your opinion is fundamental to us. We assure you that the necessary measures will be taken with a view to improving the quality of the services you mentioned. Once again, we appreciate your comments and hope to regain your trust on your next stay. Looking forward to welcoming you soon, please accept our best regards. Daniel Costa Sub manager Novotel Campo Grande Flavio Queiroz Gerente Geral Novotel Campo Grande

Estancia agradable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Estancia agradable

Estimado Sr. Cristian Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Daniel Costa Subgerente Novotel Campo Grande

Nice restaurant, spacious room

Customer review rating 4.0/5

Paulo Business - Confirmed reviews ALL

It was a gods stay, but it was cold and the room was not quite cosy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Flavio Queiroz Gerente Geral Novotel Campo Grande

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Other web-users rate our hotel

  • 154 reviews 8.1/10 Location
  • 731 reviews 4.6/10 Room
  • 690 reviews 6.5/10 Service
  • 69 reviews 1/10 WiFi
  • 368 reviews 3.5/10 Cleanliness
  • 351 reviews 7/10 Breakfast
  • 314 reviews 3.8/10 Comfort
  • 144 reviews 3.7/10 Value

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