Novotel Campo Grande Hotel 4 stars

Customer review rating 4.4/5 5,990 reviews
Novotel Campo Grande
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Room 1

Number of guests
Children's age

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Hotel extras

  • Close to Parque dos Poderes and Parque das Nações Indígenas

  • Polite and attentive service

  • Restaurant serving traditional dishes and Feijoada on Saturdays

  • Beautiful swimming pool with sun loungers

  • Comfort and design, fully equipped for business

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555
Jardin Copacabana
CAMPO GRANDE - MS
79031960
campo grande
brazil

Tel: +556721065900

Fax: (+55)6721065900

Contact email

Check-in from 12h00

Check out up to 12h00

  • ESTRELA DALVA : 

  • PARQUE DOS PODERES : 

  • By plane

    CAMPO GRANDE At 12km / 7.46 miles

GPS :-20.44784, -54.570782

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Suite - 1 king-size bed

  • Max. number of persons: 2
  • Area: From 44
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV
Accessible room

Superior Apartment with a double bed.

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Satellite/cable colour TV

Superior Room, two Single Beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Superior Apartment with a double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Executive Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 128

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Campo Grande

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,990 reviews

tripadvisor

TripAdvisor Rating 4.0/5

837 reviews

Banheiro mal limpo. principalmente tampa do vaso

Customer review rating 4.4/5

Wang H. Business - 06/03/2020 Confirmed reviews ALL

desagradavel

Olá Sr. Wang, Muito obrigado pelo seu feedback sobre nosso hotel. Lamentamos o ocorrido em seu quarto e afirmo que a equipe foi reorientada para que problemas dessa natureza não aconteçam mais. Atenciosamente, Armando Byron Subgerente Novotel Campo Grande

“Good Stay”

Customer review rating 4.4/5

Mustapha B. Solo - 19/02/2020 Confirmed reviews ALL

Had an agreeable stay, hotel staff was efficient and friendly.

Dear Stephane B., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavio Queiroz Gerente Geral Novotel Campo Grande

Great Place

Customer review rating 4.4/5

Marco T. Business - 17/02/2020 Confirmed reviews ALL

As always, it's a pleasure to stay at Novotel Campo Grande.

Dear Marco, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavio Queiroz Gerente Geral Novotel Campo Grande

Viagem a passeio

Customer review rating 4.4/5

Roberto M. S. Families - 13/01/2020 Confirmed reviews ALL

Good hotel

Prezado Sr. Roberto, Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas avaliações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Flavio Queiroz Gerente Geral Novotel Campo Grande

All good

Customer review rating 4.4/5

Cris M. Business - 20/12/2019 Confirmed reviews ALL

Good dinner. Good staff. Good room. Good breakfast

Dear Cristiano M., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande
Customer review rating 4.4/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

My stay it was very satisfactory. I liked of the attendance, the room, the cleaning overall. The hotel access it was a differential too. The price is affordable the service very comfortable.

Dear Leandro, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Perfect spot for business relax

Customer review rating 4.4/5

Joe P. Business - 16/11/2019 Confirmed reviews ALL

Good food and service

Dear Jose A P., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Simpatia no Checkin

Customer review rating 4.4/5

Anonymous Business - 09/11/2019 Confirmed reviews ALL

Cortes

Prezada Goldete, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

A good experience, but it could be better

Customer review rating 4.4/5

Wander Business - 17/10/2019 Confirmed reviews ALL

Staff very kind, delicious breakfast, pleasant apartment. There was only one power outlet on the side of the bed. In these day it's not enough... We, my wife and I, had a bad experience with the room service. My wife ordered a chicken soup. The tray was full of ants, that spread over her leg and bed. She stopped eating immediately disgusted. There were some leftover of food on the tray that attracted the insects.

Dear Wander Eduardo, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Welcoming and helpful

Customer review rating 4.4/5

Lee M. Couples - 04/10/2019 Confirmed reviews ALL

All staff members went out of their way to be welcoming.

Prezada Lelia, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Problem with toilete seat

Customer review rating 4.4/5

Anonymous Business - 22/09/2019 Confirmed reviews ALL

Toilete seat has been broken during the cleaning process at second night and has not been replaced. Room were ok, but clearly refurbished parcially, so itens such as bathroom/toilete could be better. The food I ordered at night arrived cold (French fries mainly). The rest were very good, very nice open area and swimming pool, excellent breakfast.

Dear Romualdo S., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

DR Seamus M.

Customer review rating 4.4/5

Dr S. D. M. Business - 19/09/2019 Confirmed reviews ALL

Room Fantastic, Breakfast very good Room service need improvement, food cold. Evening Meal in restaurant - Burger only average - But i suspect if i have ordered local food I would have had a better experience. Reception personnel excellent and very helpful. Staff at the hotel very good.

Dear Seamus D., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Short stay

Customer review rating 4.4/5

Sean Solo - 28/08/2019 Confirmed reviews ALL

The room was decent as were the grounds. There was an issue with my door: the key card kept having issues AND the door kept getting stuck. The reception desk was helpful. I ate there once for breakfast and twice for dinner. The breakfast was good. The dinner each time were bad. I thought it would be better the second time around. It was disappointing. The bartender kept sneezing as wiping his nose. He didn’t wash his hands (that I saw of). This was not reassuring.

Dear Sean M., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Business

Customer review rating 4.4/5

Mario V. Business - 19/08/2019 Confirmed reviews ALL

Very comfort

Dear Mario Antonio, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Lovely hotel

Customer review rating 4.4/5

V T. Business - 12/08/2019 Confirmed reviews ALL

It was a pleasure staying at Novotel Campo Grande. The front desk staff were always helpful, and the dining room staff were friendly and accommodating. My room was spotless, and the pool area was very relaxng. Thanks for a lovely stay.

Dear Valeria Sandra, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

GOOD

Customer review rating 4.4/5

Antonio B. S. Families - 03/08/2019 Confirmed reviews ALL

GOOD

Exmo Senhor. Antonio Benicio, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

it was very good

Customer review rating 4.4/5

Evelyn O. Solo - 26/07/2019 Confirmed reviews ALL

The food was good; the room was clean; the bed is comfortable.

Dear Evelyn Goyannes, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Good bang for the bucks

Customer review rating 4.4/5

Joe P. Business - 18/07/2019 Confirmed reviews ALL

Nice hotel with excellent facilities.

Dear Jose P., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Detail is everything!

Customer review rating 4.4/5

Hermes M. L. Business - 25/06/2019 Confirmed reviews ALL

At the check in I order something to eat. It was a pasta with mignon, my surprise when I received my order, it was another piece of meat, but not mignon at all! I don't care about each kind of meat it is on the dish, but if you put mignon on the menu, I expect to receive mignon and not beef, as example, or change the menu and put pasta, blue cheese and beef!

Dear Hermes L., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Reception people..

Customer review rating 4.4/5

Joacir G. Business - 17/06/2019 Confirmed reviews ALL

i'm very satisfactorily with the attention of the receptionist with my problem in the moment, about the bad reserve whit the booking website. i'm was a good experience in this moment, congratulations!!

Dear Joacir G., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande
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