Novotel Campo Grande 4 stars

Name: Hotel in Campo Grande that combines business and leisure | Novotel - ALL
Address: Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS, CAMPO GRANDE, 79031960, Brazil
Telephone: +556721065900
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 2,257 reviews

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Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS, 79031960 CAMPO GRANDE, Brazil

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Novotel Campo Grande

Hotel that makes every moment matter

Located in a noble and quiet neighborhood, Novotel Campo Grande is perfect for a business and leisure stay. The bedrooms are comfortable, with an option for reduced mobility, with A/C, free WIFI. It has 6 modern event rooms for seminars and workshops, a business center, full leisure facilities with kid's space, gym, pool. The 365 restaurant serves the best of international cuisine in elegant premises.

Novotel Campo Grande is a hotel near a mall and close to venues for the region's main events. Like Bosque Expo, a 14-minute drive, and Diamond Hall, a 2-minute drive. Take the opportunity to stroll around the city. Visit Nações Indígenas Park, a 6-minute drive, and Praça Ary Coelho, a 17-minute drive. Get to know the Museu das Culturas Dom Bosco, an 8-minute drive.

Novotel Campo Grande is an incredible venue for leisure, strategically located in a noble neighborhood it is ideal for reaching different points of the city, whether for business or sightseeing. Book now.

Welcome to Novotel Campo Grande! Our staff is honored to have you. We hope you enjoy the best our city has to offer.

LEONARDO VILELA, Hotel Manager

ALLSAFE approved hotel

Hotel extras

No charge for children aged 16 or under staying with their parents.
One pet up to 15 kg per apartment for a fee. Vaccination card required.
Full play area, in a hotel in Campo Grande with adult and children's pool
13-minute drive to Campo Grande center
Hotel near Campo Grande Airport, a 26-minute drive.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Superior Room with three single beds.

3 persons
22 m² / 236 sq ft

Bedding 3 x Single bed(s)

Apartment

Superior Apartment with a double bed.

2 persons
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View
Accessible room

Apartment

Superior Room, two Single Beds

2 persons
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Garden View or Courtyard View

Apartment

Executive Room with 1 double bed

2 persons
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Garden View or Courtyard View

Apartment

Executive Room with 2 single beds

2 persons
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Garden View or Courtyard View

Apartment

Superior Apartment with a double bed and sofa bed

4 persons
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Garden View or Courtyard View

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Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS
79031960 CAMPO GRANDE
Brazil

GPS:-20.44784, -54.570782

+55 67 2106-5900

NACOES INDIGENAS

Botanical gardens

Access: 700 m / 0.43 mi 20 min walk / 5 min drive

Taxi

3 BRL 3 BRL

ARTE CONTEMPORANEA

Museums

Access: 900 m / 0.56 mi 15 min walk / 7 min drive

CINEMARK

Other attractions

Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive

DOM BOSCO MUSEUM

Museums

Access: 2 km / 1.24 mi 30 min walk / 7 min drive

Taxi

5 BRL 5 BRL

PANTANAL BIOPARK

Aquarium

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANTE 365

Our guest reviews

Well Located to Shopping

Graham T. F. A. Couples - 11/17/2023 Confirmed reviews ALL

Very good hotel with nice clean rooms , quite stay

Dear Mrs. Maria We appreciate you taking the time to respond to our survey. At Novotel we seek to offer a superior service to each of our guests, which is why your feedback is so important to us. In new opportunities, access the ACCOR ALL app for exclusive promotions. Thank you again for letting us know about your experience and your loyalty to Novotel Hotels. Yours sincerely Emily Almeida Quality Supervisor

Just ok

Pat Families - 11/7/2023 Confirmed reviews ALL

The room is clean but the hotel is clearly understaffed and with terrible service. Long waiting times for everything.

Dear Patrons, Thank you for taking the time to provide us with your feedback. We are glad that you appreciate the cleanliness of our room. We are sorry to hear that you experienced long waiting times. We take our customer service very seriously and strive to provide every guest with a pleasant experience. We value our guests’ time and always try to ensure that we attend to their needs in a timely fashion. Thank you again for taking the time to express your thoughts, as it helps us improve our services in order to better serve you in the future. Sincerely, Novotel Campo Grande Management

Good stay poor cleanliness

Ll Families - 11/7/2023 Confirmed reviews ALL

Good breakfast, good location, has parking but needs to improve in the cleanliness and service.

Dear LL, Thank you for taking the time to share your review of your stay at Novotel Campo Grande. We are pleased to hear that you enjoyed our breakfast and location. We understand that cleanliness and service is essential for a comfortable stay, and we take all feedback seriously. We strive to provide an excellent experience for all guests with our high standards of hospitality, and we use customer feedback to continuously evaluate how we can improve. We hope to welcome you back soon so that you can experience the best of Novotel Campo Grande. Sincerely, Novotel Campo Grande Manager

Wayne Solo - 10/10/2023 Confirmed reviews ALL

I WAS assigned to you by LATAM when they cancelled a flight. There was a heavy quilt ONLY on the bed & it was too much. I needed only a sheet. I could not figure how to adjust the air, as the room was a bit cold but I never heard the air conditioning running. There was a bit of water from a leak (room 131) in the bath but it did not affect me. It was quiet. I could not find any other bedding, such as sheets or light covers, in the room. The breakfast was good. I did not mention this at the front desk as I had to get back to the airport the next a.m.

Dear Wayne, Thank you for taking the time to provide us with feedback about your stay at Novotel Campo Grande. We are very glad that you enjoyed our breakfast, and we apologize for any issues that you experienced during your stay. At Novotel Campo Grande, we strive to create a comfortable and peaceful atmosphere for all of our guests. We understand the importance of having complete control over air conditioning and bedding, so we regret that these weren't fully satisfactory during your stay. Although we cannot offer any solutions as part of this response, please be assured that we take feedback like yours seriously and use it to inform our policies going forward. Once again, thank you for taking the time to review us and sharing your experience with us. We hope you would afford us another opportunity to serve you in the future. Sincerely, Leonardo Vilela Manager at Novotel Campo Grande

Well located and comfortable hotel

Brett H. Business - 10/4/2023 Confirmed reviews ALL

Was a good stay in the hotel, which is situated close to a beautiful park. The hotel has a pool which was much appreciated on the hot afternoons and served an excellent buffet breakfast. The a la carte menu, as well as just generally the food and service besides the breakfast, was not great, so would suggest rather eating in the restaurants in the evenings.

Dear Mr Brett, good evening! All good? We appreciate you taking the time to respond to our satisfaction survey. We are very sorry that we did not meet your expectations, please allow me to extend my sincerest regards. Please be assured that we will take steps to address and prevent future occurrences. This type of comment serves as an alert and confidence that we can deliver even more to our guests. Looking forward to welcoming you again, we would like to accept our best regards. Thank you again for letting us know about your experience and for your trust in Novotel hotels. We hope that this event does not interfere with the good image and trust you have in our hotels. You are always welcome! Yours sincerely, Emily Almeida Quality Supervisor

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Web-users rating

Other web-users rate our hotel

195 reviews 7.3/10 Location
1,052 reviews 3.6/10 Room
780 reviews 6.2/10 Service
151 reviews 2/10 WiFi
513 reviews 2.1/10 Cleanliness
424 reviews 3.1/10 Comfort
389 reviews 7.7/10 Breakfast
332 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.