Novotel Campo Grande Hotel 4 stars

Name: Novotel Campo Grande
Address: CAMPO GRANDE, 79031960, BRAZIL
Telephone: (+55)6721065900
Rating: 4.4

Customer review rating 4.4/5 6,423 reviews

ALLSAFE approved hotel

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+ 21 Services

Novotel Campo Grande Hotel

Hotel that makes every moment matter

Located in a noble and quiet neighborhood, Novotel Campo Grande is perfect for a business and leisure stay. The bedrooms are comfortable, with an option for reduced mobility, with A/C, free WIFI. It has 6 modern event rooms for seminars and workshops, a business center, full leisure facilities with kid's space, gym, pool. The 365 restaurant serves the best of international cuisine in elegant premises.

Novotel Campo Grande is a hotel near a mall and close to venues for the region's main events. Like Bosque Expo, a 14-minute drive, and Diamond Hall, a 2-minute drive. Take the opportunity to stroll around the city. Visit Nações Indígenas Park, a 6-minute drive, and Praça Ary Coelho, a 17-minute drive. Get to know the Museu das Culturas Dom Bosco, an 8-minute drive.

Novotel Campo Grande is an incredible venue for leisure, strategically located in a noble neighborhood it is ideal for reaching different points of the city, whether for business or sightseeing. Book now.

Hotel extras

No charge for children aged 15 or under staying with their parents
Pet-friendly hotel, for fees
Full play area, in a hotel in Campo Grande with adult and children's pool
13-minute drive to Campo Grande center
Hotel near Campo Grande Airport, a 26-minute drive.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas 1000000000609625
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Private outdoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Outdoor playground for children
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check in from 9AM (Paying) Need access to your room from 9 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- Late check-out up to 3pm (Paying) Extend your stay until 3pm to make the most of your departure day. Remember, Novotel offers this service free of charge on Sundays. Please confirm availability at check-in.
Laundry
- Dry cleaning / Ironing (Nearby)
- Shoe shine machine
Porter

Outdoor unheated pool
Fitness centre
Outdoor playground for children

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

8 meeting room(s)
Copy/print service available

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555
Jardim Copacabana
CAMPO GRANDE - MS
79031960 campo grande
brazil

Tel: +556721065900

Fax: (+55)6721065900

Contact email :

Check-in from 12h00

Check out up to 12h00

ESTRELA DALVA :
PARQUE DOS PODERES :

By plane
CAMPO GRANDE At 12km / 7.46 miles

GPS :-20.44784, -54.570782

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Suite (1)
Apartments (5)

Superior Suite - 1 king-size bed

Max. number of persons: 2
Area: From 44 m² / 474 sq ft
Views: Garden View, Courtyard View *

* Subject to availability

Satellite/cable colour TV

Suite

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

Lunch

11:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR 365

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 128 m²
Maximum capacity: 250 people
Maximum banquet capacity: 100 people

Find out more

Hotels in Campo Grande

LeikoA1 Business - 10/02/2021 TripAdvisor review

I am a Platinum ALL Member, and my stay at this hotel was very disappointing. If you are on business (as I were) and believe that all Novotel follows a standard level, this is not the case. The service level is very poor and early in the morning people from housekeeping employees talking loudly, disturbing your sleep. I have been there for 3 night and in the second night I requested a room-service, which they decided to attend after fourth request...

Boa estadia

Luciana G. Business - 17/01/2021 Confirmed reviews ALL

Excelente hotel

Prezada Luciana, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, Kelly Prestes Subgerente Novotel

Good stay

Edson M. Families - 22/12/2020 Confirmed reviews ALL

Our time here was very comfortable, therefore the food was not that good because some of the items we asked for weren’t available. As a sugestion: the employees, which were very attentive, should be able to work with clothes that are best suited to the city's very hot climate.

Could not go because of Covid, but totally unable to contact hotel or Novotel to cancel

Arthur Couples - 12/12/2020 Confirmed reviews ALL

All flights to Brazil were cancelled and we could not go on our holiday. We repeatedly emailed both the hotel and Novotel head office to see if we could cancel or rebook at another hotel and neither replied - ever! Then they send us an email asking us how we enjoyed our stay. Total incompetence

well located, good satay

Anonymous Friends - 20/11/2020 Confirmed reviews ALL

very good

Great hotel

Giovanna Business - 10/09/2020 Confirmed reviews ALL

Great staff and great food! The room was clean and even better then I expected!!

Dear Giovanna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atenciosamente, Kelly Prestes Subgerente Novotel

Banheiro mal limpo. principalmente tampa do vaso

Wang H. Business - 06/03/2020 Confirmed reviews ALL

desagradavel

Olá Sr. Wang, Muito obrigado pelo seu feedback sobre nosso hotel. Lamentamos o ocorrido em seu quarto e afirmo que a equipe foi reorientada para que problemas dessa natureza não aconteçam mais. Atenciosamente, Armando Byron Subgerente Novotel Campo Grande

“Good Stay”

Mustapha B. Solo - 19/02/2020 Confirmed reviews ALL

Had an agreeable stay, hotel staff was efficient and friendly.

Dear Stephane B., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavio Queiroz Gerente Geral Novotel Campo Grande

Great Place

Marco T. Business - 17/02/2020 Confirmed reviews ALL

As always, it's a pleasure to stay at Novotel Campo Grande.

Dear Marco, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavio Queiroz Gerente Geral Novotel Campo Grande

Viagem a passeio

Roberto M. S. Families - 13/01/2020 Confirmed reviews ALL

Good hotel

Prezado Sr. Roberto, Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas avaliações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Flavio Queiroz Gerente Geral Novotel Campo Grande

All good

Cris M. Business - 20/12/2019 Confirmed reviews ALL

Good dinner. Good staff. Good room. Good breakfast

Dear Cristiano M., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Anonymous Business - 03/12/2019 Confirmed reviews ALL

My stay it was very satisfactory. I liked of the attendance, the room, the cleaning overall. The hotel access it was a differential too. The price is affordable the service very comfortable.

Dear Leandro, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Perfect spot for business relax

Joe P. Business - 16/11/2019 Confirmed reviews ALL

Good food and service

Dear Jose A P., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Simpatia no Checkin

Anonymous Business - 09/11/2019 Confirmed reviews ALL

Cortes

Prezada Goldete, Agradecemos os seus comentários no seguimento da sua estada no Novotel Campo Grande. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Diana Jacoub Gerente Geral Novotel Campo Grande

A good experience, but it could be better

Wander Business - 17/10/2019 Confirmed reviews ALL

Staff very kind, delicious breakfast, pleasant apartment. There was only one power outlet on the side of the bed. In these day it's not enough... We, my wife and I, had a bad experience with the room service. My wife ordered a chicken soup. The tray was full of ants, that spread over her leg and bed. She stopped eating immediately disgusted. There were some leftover of food on the tray that attracted the insects.

Dear Wander Eduardo, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Welcoming and helpful

Lee M. Couples - 04/10/2019 Confirmed reviews ALL

All staff members went out of their way to be welcoming.

Prezada Lelia, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Problem with toilete seat

Anonymous Business - 22/09/2019 Confirmed reviews ALL

Toilete seat has been broken during the cleaning process at second night and has not been replaced. Room were ok, but clearly refurbished parcially, so itens such as bathroom/toilete could be better. The food I ordered at night arrived cold (French fries mainly). The rest were very good, very nice open area and swimming pool, excellent breakfast.

Dear Romualdo S., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

DR Seamus M.

Dr S. D. M. Business - 19/09/2019 Confirmed reviews ALL

Room Fantastic, Breakfast very good Room service need improvement, food cold. Evening Meal in restaurant - Burger only average - But i suspect if i have ordered local food I would have had a better experience. Reception personnel excellent and very helpful. Staff at the hotel very good.

Dear Seamus D., We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Short stay

Sean Solo - 28/08/2019 Confirmed reviews ALL

The room was decent as were the grounds. There was an issue with my door: the key card kept having issues AND the door kept getting stuck. The reception desk was helpful. I ate there once for breakfast and twice for dinner. The breakfast was good. The dinner each time were bad. I thought it would be better the second time around. It was disappointing. The bartender kept sneezing as wiping his nose. He didn’t wash his hands (that I saw of). This was not reassuring.

Dear Sean M., Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Jacoub General Manager Novotel Campo Grande

Business

Mario V. Business - 19/08/2019 Confirmed reviews ALL

Very comfort

Dear Mario Antonio, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Jacoub Gerente Geral Novotel Campo Grande

Our most recent 20 reviews

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Hotel extras