Novotel Campo Grande 4 stars

Name: Hotel in Campo Grande that combines business and leisure | Novotel - ALL
Address: Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS, CAMPO GRANDE, 79031960, BR
Telephone: +556721065900
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 1,582 reviews

Best price
guarantee

34 34 photos

Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS, 79031960 CAMPO GRANDE, Brazil

See rates

Novotel Campo Grande

Hotel that makes every moment matter

Located in a noble and quiet neighborhood, Novotel Campo Grande is perfect for a business and leisure stay. The bedrooms are comfortable, with an option for reduced mobility, with A/C, free WIFI. It has 6 modern event rooms for seminars and workshops, a business center, full leisure facilities with kid's space, gym, pool. The 365 restaurant serves the best of international cuisine in elegant premises.

Novotel Campo Grande is a hotel near a mall and close to venues for the region's main events. Like Bosque Expo, a 14-minute drive, and Diamond Hall, a 2-minute drive. Take the opportunity to stroll around the city. Visit Nações Indígenas Park, a 6-minute drive, and Praça Ary Coelho, a 17-minute drive. Get to know the Museu das Culturas Dom Bosco, an 8-minute drive.

Novotel Campo Grande is an incredible venue for leisure, strategically located in a noble neighborhood it is ideal for reaching different points of the city, whether for business or sightseeing. Book now.

Welcome to Novotel Campo Grande! Our staff is honored to have you. We hope you enjoy the best our city has to offer.

JOÃO RENATO TOZATO, Hotel Management

Hotel extras

No charge for children aged 16 or under staying with their parents.
One pet up to 15 kg per apartment for a fee. Vaccination card required.
Full play area, in a hotel in Campo Grande with adult and children's pool
13-minute drive to Campo Grande center
Hotel near Campo Grande Airport, a 26-minute drive.

Our accommodation(s)

Room

Superior Room with three single beds.

3 pers. max
22 m² / 236 sq ft

Bedding 3 x Single bed(s)

See availabilities

Suite

Superior Suite - 1 king-size bed

2 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or Garden View

See availabilities

Suite

Presidential suite with 1 king-size bed.

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)

See availabilities

Apartment

Superior Apartment with a double bed.

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

Apartment

Superior Room, two Single Beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Courtyard View or Garden View

See availabilities

Apartment

Executive Room with 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Apartment

Executive Room with 2 single beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Courtyard View or Garden View

See availabilities

Apartment

Superior Apartment with a double bed and sofa bed

4 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Courtyard View or Garden View

See availabilities

Apartment

Superior Apartment with a double bed.

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

Hotel location

Novotel Campo Grande

Avenida Mato Grosso 5555, Jardim Copacabana, CAMPO GRANDE - MS
79031960 CAMPO GRANDE
Brazil

GPS:-20.44653, -54.56814

+55 67 2106-5900

NACOES INDIGENAS

Botanical gardens

Access: 700 m / 0.43 mi 20 min walk / 5 min drive

Taxi

0.51 € 3 BRL

ARTE CONTEMPORANEA

Museums

Access: 900 m / 0.56 mi 15 min walk / 7 min drive

CINEMARK

Other attractions

Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive

DOM BOSCO MUSEUM

Museums

Access: 2 km / 1.24 mi 30 min walk / 7 min drive

Taxi

0.84 € 5 BRL

PANTANAL BIOPARK

Aquarium

SHOPPING CENTER

Shopping centre/mall

Access: 1.5 km / 0.93 mi 30 min walk / 7 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANTE 365

Pool

The hotel has an external area with swimming pool and gym.

Meetings & Events

Non contractual photo

Number of Meeting Room: 8
Surface of the largest room: 128 m² / 128 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 100

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 1,582 reviews

Luiz A. F. C. Business - 5/31/2026 Confirmed reviews ALL

Prezado hóspede, Agradecemos por compartilhar sua avaliação. Lamentamos sinceramente pelos problemas encontrados no banheiro, especialmente em relação ao funcionamento da torneira e à presença de mofo no teto. Situações como essas não refletem os padrões de qualidade e manutenção que buscamos oferecer aos nossos hóspedes. Suas observações já foram encaminhadas às equipes responsáveis para as devidas verificações e correções, a fim de evitar que situações semelhantes voltem a ocorrer. Agradecemos por seu feedback e esperamos ter a oportunidade de recebê-lo(a) novamente para uma experiência mais satisfatória. Atenciosamente, Nadja Beatriz Supervisora de qualidade

Felipe T. B. D. S. Business - 4/25/2026 Confirmed reviews ALL

My recent stay at Novotel Campo Grande left me quite disappointed, particularly regarding room 264. The room appeared outdated and poorly maintained. The flooring showed signs of damage caused by water, the ceiling had peeling paint, and the mattress was uneven with soft, uncomfortable spots that affected the quality of sleep. Additionally, the paper explaining the towel reuse policy had a stain that looked like rust or possibly even blood, which was quite unpleasant. On a positive note, I would like to highlight the excellent service provided by the staff, who were attentive and professional throughout my stay. The food was also a strong point, with good quality and enjoyable options. I hope this feedback can help improve the overall guest experience.

Prezado hóspede, Agradecemos por compartilhar sua avaliação e pelos comentários positivos em relação ao atendimento D. nossa equipe e à qualidade da alimentação. Lamentamos, no entanto, pelos pontos relatados quanto às condições do apartamento, especialmente em relação à conservação, conforto e itens D. apresentação, situações que não condizem com o padrão que buscamos oferecer aos nossos hóspedes. Informamos que suas observações já foram tratadas junto às equipes responsáveis, a fim D. evitar novas ocorrências. Agradecemos por suas considerações, que são fundamentais para o aprimoramento contínuo D. nossos serviços, e esperamos ter a oportunidade D. recebê-lo novamente para uma experiência mais satisfatória. Atenciosamente, Nadja Beatriz Supervisora D. qualidade

Susanne E. Business - 4/20/2026 Confirmed reviews ALL

Dear Guest, Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconveniences faced with the air conditioning and the security box during your stay. This is certainly not the standard we aim to provide. We appreciate your patience and understanding while our team worked to address these issues. On the other hand, we are pleased to know that you enjoyed the breakfast, cleanliness, comfort of the beds, and the quiet environment. Your feedback is very important to us and has been addressed with the responsible teams to prevent future occurrences. We hope to have the pleasure of welcoming you again for an even better experience. Sincerely, Nadja Beatriz Guest Relations

Danilo P. M. N. Business - 4/16/2026 Confirmed reviews ALL

Prezado hóspede, Agradecemos por compartilhar sua experiência conosco. Lamentamos sinceramente pelos inconvenientes relatados em relação à limpeza e manutenção das áreas comuns, bem como pela falha no serviço de arrumação do quarto. Situações como as mencionadas não refletem o padrão de qualidade que buscamos oferecer aos nossos hóspedes. Informamos que suas observações já foram tratadas junto às equipes responsáveis, a fim de evitar novas ocorrências. Pedimos desculpas pelo transtorno causado e esperamos ter a oportunidade de recebê-lo novamente para uma experiência mais satisfatória. Atenciosamente, Nadja Beatriz Supervisora de qualidade

Joe K. Business - 3/31/2026 Confirmed reviews ALL

Prezado Sr. Joe K., Agradecemos por compartilhar sua avaliação sobre sua recente estadia no Novotel Campo Grande. Lamentamos sinceramente saber que sua experiência não atendeu às suas expectativas, especialmente em relação ao custo-benefício percebido. Entendemos o quanto esse ponto é essencial, principalmente em viagens a trabalho, onde conforto, qualidade e retorno pelo investimento fazem toda a diferença. Ficamos contentes em saber que o processo de reserva atendeu parcialmente às suas expectativas, mas claramente temos oportunidades importantes de melhoria na experiência como um todo. Seus comentários são muito valiosos e já foram compartilhados com nossa equipe para que possamos revisar nossos serviços e garantir uma entrega mais alinhada ao que nossos hóspedes esperam da marca. Esperamos ter a oportunidade de recebê-lo novamente para proporcionar uma experiência muito mais satisfatória. Atenciosamente, João Carlos Silva Supervisor de Qualidade Novotel Campo Grande jo…

Web-users rating

Other web-users rate our hotel

145 reviews 8.4/10 Location
880 reviews 3.3/10 Room
694 reviews 6.2/10 Service
17 reviews 5.1/10 WiFi
478 reviews 2.4/10 Cleanliness
359 reviews 2.9/10 Comfort
298 reviews 6.6/10 Breakfast
266 reviews 4.9/10 Amenities

46 reviews 8.3/10 Location
321 reviews 3.6/10 Room
249 reviews 6.3/10 Service
7 reviews 2.3/10 WiFi
161 reviews 2.5/10 Cleanliness
123 reviews 3.2/10 Comfort
86 reviews 4.5/10 Amenities
85 reviews 6.6/10 Breakfast

22 reviews 8.5/10 Location
152 reviews 2.2/10 Room
114 reviews 5/10 Service
88 reviews 2/10 Cleanliness
69 reviews 2.2/10 Comfort
60 reviews 3.1/10 Vibe
53 reviews 6.6/10 Breakfast
46 reviews 4.5/10 Amenities

6 reviews 8.6/10 Location
47 reviews 2.5/10 Room
35 reviews 6.4/10 Service
25 reviews 2.5/10 Cleanliness
18 reviews 2.6/10 Comfort
14 reviews 6.6/10 Breakfast
12 reviews 2.7/10 Vibe
10 reviews 2.9/10 Value

25 reviews 2.8/10 Room
13 reviews 6.4/10 Service
14 reviews 6.8/10 Breakfast
12 reviews 5.2/10 Amenities
12 reviews 2.8/10 Cleanliness
9 reviews 3.4/10 Vibe
8 reviews 3.2/10 Value
6 reviews 2.9/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Campo Grande, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Campo Grande regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Our other establishments nearby

ibis Campo Grande 3 stars

Customer review rating (ALL Rating) 3.5/5 (1235 reviews)

At 26 m

See the hotel

ibis budget Campo Grande 2 stars

Customer review rating (ALL Rating) 3.7/5 (1332 reviews)

At 69 m

See the hotel

All our hotels in Campo Grande Hotels

Novotel Campo Grande 4 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with three single beds.

Superior Suite - 1 king-size bed

Presidential suite with 1 king-size bed.

Superior Apartment with a double bed.

Superior Room, two Single Beds

Executive Room with 1 double bed

Executive Room with 2 single beds

Superior Apartment with a double bed and sofa bed

Superior Apartment with a double bed.

Hotel location

Access and transport

Hotel services

RESTAURANTE 365

BAR 365

Breakfast

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby