ibis Lille Roubaix Centre 3 stars
Customer review rating (ALL Rating) 4.0/5 524 reviews
37 Boulevard du Général Leclerc
N°2: 2 EUROTELEPORT
BRUXELLE ZAVENTEM At 130km / 81 miles
LILLE LESQUIN At 20km / 12 miles
PARIS ROISSY CHARLES DE GAULLE At 200km / 125 miles
CENTRE MERCURE (ROUBAIX) At 2km / 1 miles
ROUBAIX CENTRE VILLE At 8km / 4 miles
EUROTELEPORT At 0km / 0 miles
GRAND PLACE At 0km / 0 miles
ROUBAIX At 1km / 0 miles
Check-in from - Check out up to
Discover our all-new dining concept and Flammekueche in a fully renovated space. You will love it, believe us!
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
*Subject to availabilityBack to note
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Marios P. Couples - Confirmed reviews ALL
The hotel is a couple of minutes walk from the metro and tram stops and a bus station. As we spent most of our five days there exploring the area, from Arras in the south to Ypres in the north, this was extremely convenient. The room was clean, in good condition with air-con and the room size was just right. We have specific dietary needs and we found the breakfast options to be right for us but not the dinner ones. The staff was friendly as it's common at Ibis hotels. The only negative we found was that there was a bad smell in the evenings coming from outside that would affect the reception area.
Dear MARIOS P., We very much appreciate your comments regarding your stay at the ibis Lille Roubaix Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5
Sanjay S. Business - Confirmed reviews ALL
Please check the entrance stinks .... Looks like some sewage leakage is there .... Location is ok but for 2 nights i couldn't sleep, because of sounds people were making nearby and outside hotel. Rest okok
Dear SANJAY KUMAR S., Thank you for taking the time to share your feedback with us. We apologize that our services did not meet your expectations and we are doing everything we can to remedy it. Our breakfast is reviewed and will be improved shortly. We hope to be able to regain your confidence during your next stay and would be delighted to welcome you again. Best regards. Sandrine, reception.
Loved the Ibis!
Customer review rating 5.0/5
Kin Families - Confirmed reviews ALL
The hotel is great, super comfortable, clean, great breakfast, helpful staff, overall a great experience, it is perfectly located very close to the metro station and the mall, you can walk around in the Mall next to the metro station and also the bigger mall where the grocery store is, I very much recomend it!
Dear KIN INES L., We very much appreciate your comments regarding your stay at the Ibis Lille Roubaix Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine, the reception.
Close to Roubaix centre
Customer review rating 3.5/5
David Couples - Confirmed reviews ALL
Despite booking on the Accor website the receptionist struggled to find our booking. A problem with the drains later in the day meant there was an awful smell in reception. Our room did not have working heating but we were able to change to another room.
Dear DAVID R., We thank you for taking the time to share your opinion with us and take it into consideration in order to guarantee you a pleasant stay the next time you come in our establishment. Looking forward to welcome you again, Best regards, Sandrine, the reception. Ibis Lille Roubaix Centre Grand Place
Very noisy small rooms
Customer review rating 1.5/5
Graham Couples - Confirmed reviews ALL
Walls are like cardboard, hear everything from next door. Garage access outside hotel. Vagrant sleeping in the access corridor. Receptionist tried to charge me twice for parking. Toilet in room broken, constant flush. Aircon didn’t work.
Dear GRAHAM B., Thank you for taking the time to tell us about your experience at the ibis Lille Roubaix Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludovic Directeur Ibis Lille Roubaix Centre Grand-Place
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