Hotel Mercure Roeselare 4 stars

Customer review rating 4.4/5 1,337 reviews

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Hotel Mercure Roeselare
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+ 12 Services

Hotel extras

  • Free Wifi

  • Breakfast buffet

  • Serving local Dutch/ Belgium beer

  • 100% non-smoking hotel

  • Mini fridge in all rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Viqtus
Business services
  • 10 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Roeselare

Accent Business Park
Kwadestraat 149
8800 roeselare
belgium

Tel: +32051432000

Fax: (+32)051432001

Check-in from 12h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :  6/62 OEKENE DROP

  • By plane

    BRUSSELS AIRPORT At 121km / 75 miles

  • By plane

    LILLE LESQUIN At 48km / 29 miles

  • By train

    ROESELARE At 5km / 3 miles

GPS :50.919599, 3.173474

Our accommodation(s)

Rooms at the Mercure Roeselare are spacious and comfortable. Stay in either our Superior or Privilege Rooms or in our Business Suites with kitchenette. Ideal for long stays. All rooms are equipped with flat-screen TV, air-conditioning and free Wi-Fi.

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Our restaurant is the ideal meeting place in the Accent Business Park. Combine your business appointment with a delicious lunch or a gourmet dinner. Our refined traditional Belgian cuisine enchants everyone who likes fine food.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

BAR

Chat or relax in our comfortable bar with an extensive range of Belgian beers. For a snack, there are also light meals available.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 150

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 154 people

Find out more

Our guest reviews for
Hotel Mercure Roeselare

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,337 reviews

tripadvisor

TripAdvisor Rating 4.0/5

322 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice hotel. Clean room

Customer review rating 4.0/5

Marko M. Business - 04/07/2021 Confirmed reviews ALL

Otherwise nice and very short wisit but only thing was negative was restaurant not being open. I did not saw that from your webpage. Really hungry after travellin several hours and had to go to town to get something to eat. Please in the future let people know if you don’t have restaurant services available. Thank you

Dear Marko, Thanks very much for your feedback. We are pleased you appreciated the high standards we strive to maintain, however, we are sorry for the inconvenience, snacks and drinks are available at our bar, outside of restaurant opening hours. We do also have heat up meals available in our lobby 24/24. The opening days and hours of our restaurant are clearly mentionned on our website and other booking platforms. However we will needed to make this more visible apprently. We value suggestions from our guests and we will be taking your comments into consideration. Thank you once again. We look forward to seeing you again in the future. Kind regards, Joke De Jonghe, Reservations Manager

Nice and cozy Hotel

Customer review rating 4.5/5

Moreno Business - 01/07/2021 Confirmed reviews ALL

Nice Hotel with nice and modern rooms. Only downside is that the restaurant was a little expensive for the quality!

Dear Moreno, Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay with us and appreciated the style that we hope makes each stay more comfortable for our guests. We believe that our restaurant offers a selection of quality dishes that cater to all tastes at a competitive price; we regret that you were not completely satisfied in this respect. We would love to welcome you back. Kind regards, Joke De Jonghe, Reservations Manager

No butter for breakfast

Customer review rating 2.5/5

Hans Couples - 29/01/2021 Confirmed reviews ALL

No butter for breakfast.

Dear Hans, Thank you for sharing your review. We are sorry for this apparent oversight, however, our team are on hand and would have been happy to provide you with any extra items you needed if requested. We hope to welcome you back for an improved experience in the future. Best wishes, Joke De Jonghe, Reservations Manager

Nice room, good restaurant, easy parking.

Customer review rating 4.0/5

Frits Business - 02/03/2020 Confirmed reviews ALL

Very good.

Dear Frits, We would like to thank you for this kind review about our hotel. We are delighted to hear that you had a pleasant stay and that we contributed to making your visit enjoyable. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

Good Stay

Customer review rating 5.0/5

Seby Business - 24/02/2020 Confirmed reviews ALL

Great.

Dear Seby, Thank you for such a positive review. It is rewarding to know that you had a great stay with us. Our hotel aims to provide a memorable experience with our high standards and quality service and we are delighted that we were able to meet all your expectations. We look forward to seeing you on your next visit! Kind regards, Joke De Jonghe, Reservations Manager

Good stay in a standard business hotel outside Roeselare.

Customer review rating 4.0/5

Ralph Business - 24/02/2020 Confirmed reviews ALL

The reception was friendly and check-in efficiently done. Unfortunately was the restaurant closed on Sunday (arrival day). As the hotel is outside Roeselare, we to drive into Roeselare for a dinner, which also a bit difficult as many restaurants do not serve a decent dinner after 21:30. The breakfast buffet has a good quality and many items to choose from, to satisfy the various tastes. The rooms were clean, however mine a bit dark as it had only one small window overlooking the Atrium. Overall, I can recommend the hotel for short business stays.

Dear Ralph. We are grateful for the time you took to share this review. We are glad that you had a pleasant experience at our hotel. We recognize the importance of starting the day off right with a tasty breakfast, and we are glad that you were satisfied in this regard. We, however, apologize for any inconvenience you experienced during your stay. We do have rooms with views over the street and would be happy to reserve you one of these on your next visit. Our bar and room service are available for snacks. Thank you for mentioning our dedicated team who always aim to give the best experience possible. We hope to have the pleasure of welcoming you back in the future. Kind regards Joke De Jonghe, Reservations Manager

Comfortable hotel & friendly staff

Customer review rating 4.0/5

Claire P. Business - 14/02/2020 Confirmed reviews ALL

Very nice hotel, i enjoyed my stay on business very much

Dear Claire, Thank you for positively reviewing your stay at Mercure Roeselare Hotel in Roeselare. We are glad you enjoyed your experience at our hotel; your comments will surely encourage our team members to continue with their efforts to deliver the best service possible. We look forward to welcoming you back! Best wishes, Joke De Jonghe, Reservations Manager

Well located

Customer review rating 4.5/5

Mike Business - 09/02/2020 Confirmed reviews ALL

Great service, very friendly and helpful staff, excellent dinner choice

Dear Mike, Thank you very much for your positive feedback. We are delighted you had a pleasant experience and appreciated our friendly team, thank you for highlighting our peaceful location and dining options. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

Overnight Stay

Customer review rating 4.0/5

Neil Business - 31/01/2020 Confirmed reviews ALL

Looked after by the staff, everyone was very helpful.

Dear Neil, Thank you for taking the time to share your review. We are pleased to hear that you enjoyed your stay overall and we greatly appreciate your kind comments about our dedicated team who always work hard to ensure that we deliver the best service and always meet your expectations. It's a boost for us every time we receive positive reviews such as this. We look forward to welcoming you back in the future. Best wishes, Joke De Jonghe, Reservations Manager

very friendly personnel, everything very good

Customer review rating 4.5/5

Jacques N. Business - 12/01/2020 Confirmed reviews ALL

it was in one word 'very good'

Dear Jacques, Many thanks for your kind review. We are delighted that you enjoyed your stay with us. Thank you for mentioning our friendly staff, I will be sure to let our team members know how much of an impact they made on your experience. We hope you will return for another enjoyable experience in the future. All the best, Joke De Jonghe, Reservations Manager

Mr

Customer review rating 1.5/5

M Business - 12/01/2020 Confirmed reviews ALL

I stayed for 1 night and unfortunatley the next morning there was no hot water in the tap and due to this i couldnt reach on time to my work.....

Dear M. Thank you for your review. We are sorry you felt our team members didn't provide the excellent service which we usually offer. Be assured that this has been addressed with the team. We apologize for the inconvenience caused, we encourage guests to let us know of any issues so we can rectify them immediately. We thank you once again for sharing your experience with us. We hope to welcome you for an improved experience. Best New Year wishes, Joke De Jonghe, Reservations Manager

Very good standard

Customer review rating 5.0/5

U. Friends - 09/01/2020 Confirmed reviews ALL

We have spent just one night but it was everything as supposed to be - clean rooms, good standard

Dear U., Thanks for posting such a positive review of your time at Mercure Roeselare. We are pleased that you appreciated the high standards which we strive to uphold. We hope to welcome you back in the future. May you have a spectacular New Year! Joke De Jonghe, Reservations Manager

Comfortable hotel in good location.

Customer review rating 4.0/5

R M. Business - 20/12/2019 Confirmed reviews ALL

Comfortable and quiet room. Friendly staff. Restaurant meal in evening was good quality and excellent service. Choice at breakfast was a little limited (no freshly cut fruit, for example)

Dear Guest, Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed your stay and that our location was ideal for you. We are proud of the high level of personal service we offer, so it's really rewarding to receive your positive feedback about our team members. While we would like to believe that we have a good selection of quality dishes on our breakfast buffet to satisfy a variety of tastes, including scrambled eggs, bacon, sausages, beans, toast, boiled egg, local cheese, butter & margarine, cold meats, sliced cheeses, smoked salmon, salad and vegetables, fresh fruit salad and yoghurts, we have taken note of your comments. We hope to welcome you back in the future and wish you all the best for the festive season. kind regards, Joke De Jonghe, Reservations Manager

Lovely breakfast

Customer review rating 5.0/5

Jan &. D. Couples - 08/12/2019 Confirmed reviews ALL

Stayed many times, particularly like the breakfast. Many thanks to the breakfast girl, don't know her name but she wears glasses and wears trouser braces sometimes, she is great and always makes us feel valued.

Dear Jan, Thank you for such a positive review. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Our team members always go out of their way to ensure they deliver the best service possible. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

Roeslare visit

TripAdvisor rating 4.0/5

D F Couples - 05/12/2019 TripAdvisor review

This is a modern recently built hotel with excellent standards but with a couple areas where improvement could be made : 1) Breakfast - tables were not laid with table mats, condiments or cutlery, only a bare wooden table. Loud music that was an intrusion 2) Leaving this hotel is a problem, very poor info as to the way out of the estate and no road signs as you leave the estate. This should have been noted by the management and information made available in the form of an information sheet or similar

Dear D F, Thank you for taking the time to share your valuable review. We are pleased you had such an enjoyable stay, however, we are very sorry for any inconvenience. Our team are always on hand to assist with directions should you need them. Nevertheless, we have noted your comments as well as those relating to our breakfast area and music. We hope to have the opportunity of welcoming you again in the future. Many thanks, Joke De Jonghe, Reservations Manager

Good hotel room design a bit strange

TripAdvisor rating 4.0/5

brianpaul450 Couples - 01/09/2019 TripAdvisor review

We used this as a base to go to Bruges 25 miles up the road. Also a good stopover for a Europe trip. Room nice, staff good. Parking not clear as there are limited spaces outside. We parked in the "garage" underground and the machine was broken. Not clear if this would be free otherwise. Breakfast was excellent and staff helpful. Room design is a bit weird as you sleep almost next to the corridor, so if any noise there it does wake you.

Dear Guest, Thanks for taking the time to post feedback about your visit to our hotel. We appreciate your positive comments, and we are pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. The underground parking pay terminal is broken so we opened the gate to allow guests to drive in and out, free of charge. We will translate the message to English on the machine. Please don´t hesitate to inform Reception about any noise disturbances so that a room more suited to your requirements can be found, subject to availability. It would be a pleasure to welcome you back in the future. Best regards, Joke De Jonghe, Reservations Manager

Friendly staff, but parking can be limited

TripAdvisor rating 4.0/5

JandDf4t Couples - 27/08/2019 TripAdvisor review

We visit the area regularly and prefer to always stay at the Mercure Roeselare. The hotel is in a business park with excellent road access to nearby areas. All the staff are friendly and helpful. Cleanliness in the public areas and the rooms are very good. We can sometimes return to the hotel late and found the hotel parking spaces full, but in our case usually staying a Friday night, we could park in other spaces in the business park.

Dear Janddf4T, It was a pleasure to receive your kind appraisal of us. We appreciate your kind words about our contemporary hotel and prime location we do indeed have direct access to the city by metro and great transport connections nearby. It is always rewarding for our team to be commended by a guest, we work hard to receive such positive comments. We look forward to seeing you on a future visit. Kind Regards Joke De Jonghe, Reservations Manager

Standard business orientated Mercure hotel

TripAdvisor rating 4.0/5

Maps792083 Couples - 10/06/2019 TripAdvisor review

We found that this hotel had slightly deteriorated since our last visit ( We use it every two years as a base to tour the Bruges and Flanders area ) - It is much cheaper than staying in Bruges itself. We had a few issues with the room - 1/ A electricity outage that took 30 minutes to respond to - and then only after I went to reception . 2/ A trip hazard by the door that was repaired the next day after it was reported on our arrival - but the repair made it worse!! 3/ The toilet wouldn't stop flushing unless you pushed the button back in to place - wasting a lot of water. That never got seen to and for a hotel chain that claims it is VERY environment friendly that is shameful. On the bright side Iben in reception is what all reception staff should aspire to be - He is efficient, friendly and professional.

Dear Guest, Thanks for taking the time to share your opinions on your visit to our hotel. We're sorry your experience hasn't been fully satisfying and we would like to extend our apologies. We do wish to clarify that the issue with the electricity was caused by a malfunctioning water kettle; after we replaced the kettle, this matter was resolved. I have taken note of your comments regarding your room and bathroom facilities and will be addressing this with our maintenance team who are dedicated to the good upkeep of all the hotel and services. Nevertheless, we truly appreciate your recognition of Iben's excellent service; we will be sure to share your comments with him and give him the recognition he deserves. Despite this, we hope to welcome you back again for a better stay in the future. Best wishes, Joke De Jonghe, Reservations Manager

Good hotel for onward travel

TripAdvisor rating 4.0/5

293grahamer Family - 29/08/2018 TripAdvisor review

We chose this hotel to break a long journey, so being close to the main routes was important. The hotel is clean, modern and the room was large and well equipped (particularly appreciated British tele!). We were very comfortable, We didn't use the restaurant, we went into Roeslare to eat ( about 4 miles ).All in all a good experience.

Thank you for this excellent feedback on our hotel.

A very good experience

TripAdvisor rating 5.0/5

H5074XVcolinb Couples - 18/10/2017 TripAdvisor review

An extremely pleasurable experience. Room, staff and food couldn't be faulted. Definitely value for money. Location is excellent for visiting memoral sites. Don't be put off by it's location will be revisiting again.

Hi, Thank you so much for your lovely words. We are more happy to see that you will be returning to Mercure Roeselare and hope that your next visit will be as pleasant as the previous one. Best Regards, Joke De Jonghe

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