Hotel Mercure Roeselare 4 stars

Customer review rating 4.4/5 1,444 reviews

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Hotel Mercure Roeselare
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+ 21 Services

Hotel extras

  • Free Wifi

  • Breakfast buffet

  • Serving local Dutch/ Belgium beer

  • 100% non-smoking hotel

  • Mini fridge in all rooms

Hotel location

Hotel Mercure Roeselare

Accent Business Park
Kwadestraat 149
8800 roeselare
belgium

Tel: +32051432000

Fax: (+32)051432001

Check-in from 12h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :  6/62 OEKENE DROP

  • By plane

    BRUSSELS AIRPORT At 121km / 75 miles

  • By plane

    LILLE LESQUIN At 48km / 29 miles

  • By train

    ROESELARE At 5km / 3 miles

GPS :50.919599, 3.173474

Hotel services

RESTAURANT

Our restaurant is the ideal meeting place in the Accent Business Park. Combine your business appointment with a delicious lunch or a gourmet dinner. Our refined traditional Belgian cuisine enchants everyone who likes fine food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast Currently unavailable
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 87 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 87 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • French
    • English
    • Dutch
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking 1 Additional charge
    • On site
    • Private
Well-being
  • Viqtus
    • On site

Our accommodation(s)

Rooms at the Mercure Roeselare are spacious and comfortable. Stay in either our Superior or Privilege Rooms or in our Business Suites with kitchenette. Ideal for long stays. All rooms are equipped with flat-screen TV, air-conditioning and free Wi-Fi.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 150

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 154 people

Find out more

Our guest reviews for
Hotel Mercure Roeselare

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,444 reviews

TripAdvisor Rating 4.0/5

322 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Like the Hotel, the peoples., friendly and helpful.

Customer review rating 4.5/5

Daniel M. T. Business - 14/10/2021 Confirmed reviews ALL

one thing I want to express. I was a little shocked that on the reception, while checking in NOBODY asked me about vaccination certificate. I was in Canada between September 7th till October 4th; in Germany for the ANUGA FOOD exhibition (KOLN) between October 8th and October 13th... and everywhere they ask before enter HOTEL, or RESTAURANT your vaccination certificate and your ID. There are a lot of peoples coming by CAR, from different countries ... I really don't understand this policy. Covid-19 situation is NOT OVER YET! Please do something. Thanks

Dear Daniel, Thank you for reviewing your recent experience with us. We are pleased to know that you enjoyed the friendly welcome and attention from our team members and we will pass your kind appreciation to them. We always hope that our guests feel at home and have a memorable stay. Whilst we take the COVID situation very seriously and have carried out numerous changes in our operations and facilities to minimise the risk of contamination, in Belgium, hotels do not have the right nor the authority to check for vaccination certificates and hope that this helps to clarify the matter. We hope to have the opportunity to welcome you back on a future occasion. Kindest regards, Joke De Jonghe, Reservations Manager
Customer review rating 4.0/5

Koen Solo - 08/10/2021 Confirmed reviews ALL

Nice room and bathroom. Tasty food. Friendly personnel.

Dear Koen, Thank you for taking the time to share your opinion with us. Ensuring the complete comfort of our guests is our top priority, so it is rewarding to hear that we met your expectations. We hope to welcome you back. Best wishes, Joke De Jonghe, Reservations Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - 29/09/2021 Confirmed reviews ALL

no remarks. happy client

Dear Guest, Thank you for sharing this review of your time at our hotel. We are pleased that we were able to meet your expectations. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Joke De Jonghe, Reservations Manager

Good Stay

Customer review rating 5.0/5

Bowie Couples - 05/09/2021 Confirmed reviews ALL

All the staffs are very nice and very make our stay very meaningful. Tomorrow (06 SEP 2021) I will have my baby delivery with all the concerned of you. I feel very comfortable and hope everything will be fine. Thank you very much. Bowie

Dear Bowie, We are glad to receive such a positive review! We are dedicated to providing top-notch service to every single guest, and it is truly rewarding to know that you appreciated our efforts. We are so happy for you! Congratulations and hope it all goes well. It would be a pleasure to welcome you back on another occasion. Best wishes, Joke De Jonghe, Reservations Manager

Well Located

Customer review rating 5.0/5

Larry S. Business - 29/08/2021 Confirmed reviews ALL

Very convenient to work...nice restaurant...clean rooms.

Dear Larry, Thank you for your positive review, we appreciate it. It is very rewarding to read that you enjoyed your stay and found our location to be ideal for your requirements. We hope to welcome you back in the future. Kind regards, Joke De Jonghe, Reservations Manager

Good Hotel

Customer review rating 4.5/5

Bjoern Couples - 23/08/2021 Confirmed reviews ALL

Nice hotel with very large and well equipped gym. Friendly staff and good breakfast.

Dear Bjoern, Thank you for your positive review. We are delighted to know that our friendly team helped make your experience with us a good one. It is pleasing to hear that you were able to make the most of our tasty breakfast, which we hope was an ideal way to start your day. We look forward to welcoming you back soon. Best regards, Joke De Jonghe, Reservations Manager

TOP

Customer review rating 5.0/5

Daniel Couples - 23/08/2021 Confirmed reviews ALL

just super

Dear Daniel, Thank you for this positive review. We are pleased that we were able to meet your expectations. It would be a pleasure to welcome you back on another occasion. Best wishes, Joke De Jonghe, Reservations Manager

Nice hotel. Clean room

Customer review rating 4.0/5

Marko M. Business - 04/07/2021 Confirmed reviews ALL

Otherwise nice and very short wisit but only thing was negative was restaurant not being open. I did not saw that from your webpage. Really hungry after travellin several hours and had to go to town to get something to eat. Please in the future let people know if you don’t have restaurant services available. Thank you

Dear Marko, Thanks very much for your feedback. We are pleased you appreciated the high standards we strive to maintain, however, we are sorry for the inconvenience, snacks and drinks are available at our bar, outside of restaurant opening hours. We do also have heat up meals available in our lobby 24/24. The opening days and hours of our restaurant are clearly mentionned on our website and other booking platforms. However we will needed to make this more visible apprently. We value suggestions from our guests and we will be taking your comments into consideration. Thank you once again. We look forward to seeing you again in the future. Kind regards, Joke De Jonghe, Reservations Manager

Nice and cozy Hotel

Customer review rating 4.5/5

Moreno Business - 01/07/2021 Confirmed reviews ALL

Nice Hotel with nice and modern rooms. Only downside is that the restaurant was a little expensive for the quality!

Dear Moreno, Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay with us and appreciated the style that we hope makes each stay more comfortable for our guests. We believe that our restaurant offers a selection of quality dishes that cater to all tastes at a competitive price; we regret that you were not completely satisfied in this respect. We would love to welcome you back. Kind regards, Joke De Jonghe, Reservations Manager

No butter for breakfast

Customer review rating 2.5/5

Hans Couples - 29/01/2021 Confirmed reviews ALL

No butter for breakfast.

Dear Hans, Thank you for sharing your review. We are sorry for this apparent oversight, however, our team are on hand and would have been happy to provide you with any extra items you needed if requested. We hope to welcome you back for an improved experience in the future. Best wishes, Joke De Jonghe, Reservations Manager

Nice room, good restaurant, easy parking.

Customer review rating 4.0/5

Frits Business - 02/03/2020 Confirmed reviews ALL

Very good.

Dear Frits, We would like to thank you for this kind review about our hotel. We are delighted to hear that you had a pleasant stay and that we contributed to making your visit enjoyable. We look forward to welcoming you back. Best wishes, Joke De Jonghe, Reservations Manager

Roeslare visit

TripAdvisor rating 4.0/5

D F Couples - 05/12/2019 TripAdvisor review

This is a modern recently built hotel with excellent standards but with a couple areas where improvement could be made : 1) Breakfast - tables were not laid with table mats, condiments or cutlery, only a bare wooden table. Loud music that was an intrusion 2) Leaving this hotel is a problem, very poor info as to the way out of the estate and no road signs as you leave the estate. This should have been noted by the management and information made available in the form of an information sheet or similar

Dear D F, Thank you for taking the time to share your valuable review. We are pleased you had such an enjoyable stay, however, we are very sorry for any inconvenience. Our team are always on hand to assist with directions should you need them. Nevertheless, we have noted your comments as well as those relating to our breakfast area and music. We hope to have the opportunity of welcoming you again in the future. Many thanks, Joke De Jonghe, Reservations Manager

Good hotel room design a bit strange

TripAdvisor rating 4.0/5

brianpaul450 Couples - 01/09/2019 TripAdvisor review

We used this as a base to go to Bruges 25 miles up the road. Also a good stopover for a Europe trip. Room nice, staff good. Parking not clear as there are limited spaces outside. We parked in the "garage" underground and the machine was broken. Not clear if this would be free otherwise. Breakfast was excellent and staff helpful. Room design is a bit weird as you sleep almost next to the corridor, so if any noise there it does wake you.

Dear Guest, Thanks for taking the time to post feedback about your visit to our hotel. We appreciate your positive comments, and we are pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. The underground parking pay terminal is broken so we opened the gate to allow guests to drive in and out, free of charge. We will translate the message to English on the machine. Please don´t hesitate to inform Reception about any noise disturbances so that a room more suited to your requirements can be found, subject to availability. It would be a pleasure to welcome you back in the future. Best regards, Joke De Jonghe, Reservations Manager

Friendly staff, but parking can be limited

TripAdvisor rating 4.0/5

JandDf4t Couples - 27/08/2019 TripAdvisor review

We visit the area regularly and prefer to always stay at the Mercure Roeselare. The hotel is in a business park with excellent road access to nearby areas. All the staff are friendly and helpful. Cleanliness in the public areas and the rooms are very good. We can sometimes return to the hotel late and found the hotel parking spaces full, but in our case usually staying a Friday night, we could park in other spaces in the business park.

Dear Janddf4T, It was a pleasure to receive your kind appraisal of us. We appreciate your kind words about our contemporary hotel and prime location we do indeed have direct access to the city by metro and great transport connections nearby. It is always rewarding for our team to be commended by a guest, we work hard to receive such positive comments. We look forward to seeing you on a future visit. Kind Regards Joke De Jonghe, Reservations Manager

Standard business orientated Mercure hotel

TripAdvisor rating 4.0/5

Maps792083 Couples - 10/06/2019 TripAdvisor review

We found that this hotel had slightly deteriorated since our last visit ( We use it every two years as a base to tour the Bruges and Flanders area ) - It is much cheaper than staying in Bruges itself. We had a few issues with the room - 1/ A electricity outage that took 30 minutes to respond to - and then only after I went to reception . 2/ A trip hazard by the door that was repaired the next day after it was reported on our arrival - but the repair made it worse!! 3/ The toilet wouldn't stop flushing unless you pushed the button back in to place - wasting a lot of water. That never got seen to and for a hotel chain that claims it is VERY environment friendly that is shameful. On the bright side Iben in reception is what all reception staff should aspire to be - He is efficient, friendly and professional.

Dear Guest, Thanks for taking the time to share your opinions on your visit to our hotel. We're sorry your experience hasn't been fully satisfying and we would like to extend our apologies. We do wish to clarify that the issue with the electricity was caused by a malfunctioning water kettle; after we replaced the kettle, this matter was resolved. I have taken note of your comments regarding your room and bathroom facilities and will be addressing this with our maintenance team who are dedicated to the good upkeep of all the hotel and services. Nevertheless, we truly appreciate your recognition of Iben's excellent service; we will be sure to share your comments with him and give him the recognition he deserves. Despite this, we hope to welcome you back again for a better stay in the future. Best wishes, Joke De Jonghe, Reservations Manager

Good hotel for onward travel

TripAdvisor rating 4.0/5

293grahamer Family - 29/08/2018 TripAdvisor review

We chose this hotel to break a long journey, so being close to the main routes was important. The hotel is clean, modern and the room was large and well equipped (particularly appreciated British tele!). We were very comfortable, We didn't use the restaurant, we went into Roeslare to eat ( about 4 miles ).All in all a good experience.

Thank you for this excellent feedback on our hotel.

A very good experience

TripAdvisor rating 5.0/5

H5074XVcolinb Couples - 18/10/2017 TripAdvisor review

An extremely pleasurable experience. Room, staff and food couldn't be faulted. Definitely value for money. Location is excellent for visiting memoral sites. Don't be put off by it's location will be revisiting again.

Hi, Thank you so much for your lovely words. We are more happy to see that you will be returning to Mercure Roeselare and hope that your next visit will be as pleasant as the previous one. Best Regards, Joke De Jonghe

Brilliant breakfast but uncomfotane pillows

TripAdvisor rating 4.0/5

AndreaEvR Business - 13/02/2017 TripAdvisor review

Brilliant breakfast, lots of options. Dinner menu a bit limited. Rooms are great and spacious but the pillows at every hard so not very comfortable. The staff is very friendly. You can park in front of the hotel.

Dear Andrea, First of all thank you for your review. We very much appreciate your comments regarding your stay at the Hotel Mercure Roeselare. We have at reception several pillows of different sizes. If you want you can always ask the reception for a different pillow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Lagae Mercure Hotel Roeselare

Descent but that’s all

TripAdvisor rating 2.0/5

Panagiotis B Business - 08/06/2016 TripAdvisor review

Although the room and facilities are good, staff’s willingness to help in various occasions was very low, making the overall experience from the hotel average. I don’t think I will choose this hotel again

Dear, Thank you for reviewing our hotel. We wish you had a better stay at our hotel. Can we ask you to contact us for more information about your feedback. We try to improve every day en hope your experience can help with that. Please feel free to contact us and tell us about you experiences. Kind Regards, Joke de Jonghe Assistant Front Office Manager

good service and very comfortable accommodation

TripAdvisor rating 4.0/5

willieonu Solo travel - 23/04/2016 TripAdvisor review

the accommodation was pristine and the staff were very friendly . The food served fell short of my expectations , there did not appear as if any personal thought has been given to it, No more than I would have got from a side restaurant/bar , but for a third of the price . Overall a good experience although I admit that my limited stay may not have given me a fuller picture

Dear, Thank you for writing some feedback about your stay in our hotel. It's very nice to read that you had a good overall experience. I shared your opinion about the restaurant with our restaurant team. I'm sure they will try their best to fix this and add a personal touch to it. We hope to see you again in the near future. Kind Regards, Joke De Jonghe Assistant front office manager

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