Peppers The Hills Lodge 4,5 étoiles

Note Avis clients (Note ALL) 4.5/5 1 618 avis

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Peppers The Hills Lodge - Image 1
Peppers The Hills Lodge - Image 2
Peppers The Hills Lodge - Image 3
Peppers The Hills Lodge - Image 4
1 Salisbury Rd, Cnr Windsor Rd, 2154 CASTLE HILL, Australie

Description

Les plus de l'hôtel

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australie

GPS:-33.730104, 150.973204

Téléphone
Fax +61 2 9899 1182

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

NOBLES RESTAURANT

Le chef Ryan Goetzke propose un menu adapté aux goûts de chacun avec notamment des plats à la carte et des repas pensés pour les voyageurs réguliers qui souhaitent se détendre devant un excellent repas.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 618 avis

Note TripAdvisor  4.5/5  669 avis

Lovely accommodation with a negative for me

Note TripAdvisor 4.0/5

daniellesL6959PI Avis TripAdvisor

I had mixed feelings about leaving a review as even though this hotel is lovely and has many positive aspects I had a negative experience. I’d specifically booked an accessible room (plus left a note about this in my booking) but when it came to checking in I was told they didn’t have an accessible rooms. I was pointed to some stairs and told that’s where my room was. It was only that I said I’d probably fall down the stairs (as I have balance issues) that an accessible room was then sourced. I had to wait however for quite some time for it to be ready. I had had a long drive to get there, had to be at a function in less than two hours and this delay meant I felt flustered and rushed and was late. I’d recommend if booking an accessible room to double check that there is one available. I’d also recommend the room service breakfast booking form be left on the desk with the other hotel information. It was on a low shelf with the tea and coffee facilities so I didn’t see it. The hotel is however very pleasant and the rooms are nicely furnished and very clean. The buffet breakfast is good too with “barista” coffee available. For most people without accessibility requirements I would recommend.

Thank you for sharing your mixed experience at our hotel. We apologize sincerely for the mistake with your accessible room booking and the subsequent delay. We understand how frustrating and stressful this must have been, especially given your time constraints. We appreciate your feedback on how we can improve our processes, including double-checking accessible room availability and making our room service breakfast booking form more easily accessible. On a positive note, we're glad you enjoyed our hotel's ambiance, rooms, and buffet breakfast. We appreciate your recommendation for guests without accessibility requirements. Once again, we apologize for the issues you faced and appreciate your constructive feedback.

Great stay

Note TripAdvisor 5.0/5

Reece P Avis TripAdvisor

Very good, staff very nice and efficient. 100% would stay again. Rooms very clean and spacious. Food was good, breakfast and dinner was amazing. Function room was good very clean and staff was very friendly and helped out with anything that we needed

Thanks for the kind feedback, we hope to welcome you back to The Lodge soon.

Great accommodation conveniently located

Note TripAdvisor 4.0/5

3500caroll En couple - Avis TripAdvisor

Wonderfully comfortable room that was clean and well appointed. Friday night was quiet, but Saturday parties were making a lot of noise in the parking area till 1 am. Not good when we had a long day of driving on Sunday. But we will be back in the future because the overall experience was great

Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found your room to be comfortable, clean, and well-appointed. However, we apologize for the disturbance caused by the noise in the parking area on Saturday night. We understand the importance of a good night's sleep, especially before a long day of driving. We'll definitely look into ways to minimize noise disruptions in the future. We're glad to hear that despite this issue, you had a great overall experience and plan to return. We look forward to welcoming you back and providing you with an even better stay.

Belle decouverte ! Ne pas hesiter pour sejour Ouest Sydney

Note TripAdvisor 5.0/5

Clément S Professionnel - Avis TripAdvisor

Avons reserve Le Lodge Hills sur les conseils d'un ami. Pas decu. Personnel charmant et acceuillant de la reception au bar en passant par le petit dejeuner. chambre confortable et calme. Rapport qualite prix TOP. Bref une bonne adresse pour se reposer apres 24 heures de voyage. Koala sanctuary park et belle ballade en foret a 10 mn en voiture de l'hotel

tres bien place et confortable a 4

Note TripAdvisor 4.0/5

ardinou En famille - Avis TripAdvisor

tres bien place chambre tres propre et silencieux un peu serre a 4 car 2 grands lits dans la chambre mais nos ados ne voulant pas dormir ensemble (fille garçon) on a eu un lit de 90 qui a réduit l'espace piscine couverte avec belle vue mais l'espace spa piscine mériterait d'être plus régulièrement nettoyé restaurant bon mais tres tres long a servir

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 228 avis 9.2/10 Site
  • 779 avis 8.4/10 Chambre
  • 812 avis 8.9/10 Service
  • 27 avis 3.2/10 Internet
  • 393 avis 8.6/10 Confort
  • 328 avis 7.2/10 Repas
  • 323 avis 8.6/10 Propreté
  • 227 avis 8/10 Installations

Dispensé par Trustyou

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