ibis Criciuma Hotel 3 stars

Customer review rating 4.3/5 4,518 reviews

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Room 1

Number of guests
Children's age

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ibis Criciuma
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+ 15 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Hot meals
Business services
  • 1 Meeting room(s)

Hotel location

ibis Criciuma

Avenida Gabriel Zanete 1090
Bairro Prospera
88815060 criciuma
brazil

Tel: +554821029000

Fax: (+55)48/21029001

Check-in from 12h00

Check out up to 12h00

  • RODOVIARIA MUNICIPAL CRICIUMA :  PROSPERA

  • By plane

    AERO FLORIANOPOLIS At 200km / 124 miles

  • By plane

    CRICIUMA DOMESTIC At 15km / 9 miles

GPS :-28.682577, -49.348267

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with a double bed and an additional bed for a child up to 12 years old

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

The Italian canteen for pastas and pizza

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Criciuma

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,518 reviews

tripadvisor

TripAdvisor Rating 4.0/5

556 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.5/5

Helder L. Business - 01/03/2021 Confirmed reviews ALL

so me falta a nota fiscal.

Obrigado Helder, por avaliar sua hospedagem no ibis Criciuma. Muito bom saber que atendemos suas expectativas de hospedagem. Sua nota fiscal foi enviada para seu e-mail num arquivo em pdf hoje. Esperamos recebê-lo em outras oportunidades. Sinceramente Ernesto Moura Gerente Geral ibis Criciuma

Bugs in room

Customer review rating 0.5/5

Anonymous Couples - 28/12/2020 Confirmed reviews ALL

I want to start by saying the Staff is very good. I blame my rating 100% on management & ownership. We picked this hotel based on the 4 point rating, it's location and they are pet friendly, not many other hotels in the area were. So this limited us The red flags were there for me to see, the last review is over a year old. We walked into our room and the first thing we saw were DEAD TERMITES covering the window sill. The 2nd thing we was was DEAD & ALIVE BUGS in the window itself (see pictures). The 3rd thing we was was a LIVE BUG crawling the bed. This is a nightmare and because of traveling with a dog , limiting our other hotel options, we raced back down to the front desk to complain. Short version of the rest of this story, we were given another room, which I went over with a fine tooth comb. We stayed the right and left. I will NEVER recommend this hotel, even to my worst enemy.

Mr. Jonh, thanks for telling us about your experience. We are sorry we did not live up to your expectations. Our team see the improvement to provide corrections in that room, to that happen´t again. We have pest control and talk with that team to see other forms to improve that. At Ibis, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we can take appropriate measures to deal with the problem and prevent future occurrences. Thanks again for information about your experience. Regards, Ernesto Moura Gerente Geral ibis Criciuma

Clean, well located and calm

Customer review rating 5.0/5

Lucas A. Friends - 23/12/2020 Confirmed reviews ALL

We booked íbis Criciúma for a night of rest during a recent roadtrip. The hotel is well placed close to a shopping mall, a park and to the highways. Even with its location, good soundproofing allowed us to rest without noise complaints.

Dear Lucas Augusto da Silva A., We very much appreciate your comments regarding your stay at the ibis Criciuma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ernesto Moura Gerente Geral ibis Criciuma

Good stay

Customer review rating 5.0/5

Simone S. Families - 09/11/2020 Confirmed reviews ALL

Very friendly and professional employees , room service and housekeeping is over the top ! Very satisfied

Dear Mr. S., Thank you for your comments about your stay at the ibis Criciúma hotel. It was with pleasure that we received your congratulations. We'll be sure to share your comments with the entire team. The satisfaction of our guests is the best reward for our employees who work daily to provide you with great service. Looking forward to welcoming you again, please accept our best regards. Regards, Ana Karen Brambilla General Manager ibis Criciuma

Everything was great! worth staying there.

Customer review rating 5.0/5

Ivey S. Solo - 27/10/2020 Confirmed reviews ALL

I was on a stricked diet for a body building competition and the front desk and cooks helped me with my diet plan for breakfast and dinner. Made it very easy for me! They were pleasant and kind. Thank You!

Dear Mr. S., Thank you for your comments about your stay at the ibis Criciúma hotel. It was with pleasure that we received your congratulations. We'll be sure to share your comments with the entire team. The satisfaction of our guests is the best reward for our employees who work daily to provide you with great service. Looking forward to welcoming you again, please accept our best regards. Regards, Ana Karen Brambilla Gereneral Manager ibis Criciuma

Well located

Customer review rating 4.0/5

Anonymous Business - 05/10/2020 Confirmed reviews ALL

Good stay, but need to improve the dinner options (very limited).

Dear Mr. A., Thanks for taking the time to share your feedback. We hope to see you again very soon in our hotel! Regards, Ana Karen Brambilla General Manager ibis Criciuma

Clean Hotel, but old facilities

Customer review rating 3.5/5

Daniel Business - 26/12/2019 Confirmed reviews ALL

it was OK

Dear Mr. A., Thank you for your comments about your stay at the ibis Criciúma hotel. It was with pleasure that we received your congratulations. We'll be sure to share your comments with the entire team. The satisfaction of our guests is the best reward for our employees who work daily to provide you with great service. Looking forward to welcoming you again, please accept our best regards. Regards, Ana Karen Brambilla General Manager ibis Criciuma

Mr

Customer review rating 0.5/5

Frederic Business - 13/12/2019 Confirmed reviews ALL

The worst The personnel was very rude very un professional One of them even refuse to identify herself but I fi finally got her name Istefany She showed me She has no time for my situation and even suggest me to go somewhere

Dear Mr. A., Thanks for telling us about your experience. We are sorry we did not live up to your expectations. At Ibis, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we can take appropriate measures to deal with the problem and prevent future occurrences. Thanks again for information about your experience. Regards, Ana Karen Brambilla General Manager ibis Criciuma

Adapted room

Customer review rating 1.5/5

Customer Business - 15/11/2019 Confirmed reviews ALL

Although booking was done well in advance, I was surprised to take the last available room, which was adapted. Bathing is inconvenienced because of seat. Of course it necessary for those who need adapted room, but I am sure I was not the last person to make a reservation, therefore should not be the one to be allocated at the adapted room.

Dear Mr. G., Thanks for telling us about your experience. We are sorry we did not live up to your expectations. At Ibis, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we can take appropriate measures to deal with the problem and prevent future occurrences. Thanks again for information about your experience. Regards, Ana Karen Brambilla General Manager ibis Criciuma

good

Customer review rating 3.0/5

Anonymous Business - 27/09/2019 Confirmed reviews ALL

Friendly & attentive service but very hard mattress

Prezado Sr. Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral ibis Criciuma

A slightly below Ibis standard

Customer review rating 4.0/5

Anonymous Business - 19/05/2019 Confirmed reviews ALL

The room experience was the same as in any other Ibis -very good bed, shower, cleanliness, etc. The pasta at the restaurant was cold and unappetizing. When I tried to have a bottle of water delivered to my room at about 11 pm, I was told that there was no room service, despite the 15 minutes promise.

Eficiency

Customer review rating 5.0/5

Gilberto L. Business - 22/04/2019 Confirmed reviews ALL

It was very eficient

Show de Hotel

TripAdvisor rating 5.0/5

Experience297992 Family - 04/03/2019 TripAdvisor review

Everything in this hotel is great, from its facilities, services and the way of treatment given to its guests. The attention given to your clients is so much that makes you feel like at home. In addition to a very well trained staff, the dedication of Hotel Manager Mr. Paulo and his Assistant Mari surpasses the levels of professionalism that I have already seen in hotels located in several countries. This hotel should be featured on the Accor Network. CONGRATULATIONS.

Great place to stay

Customer review rating 4.5/5

Rod Couples - 10/01/2019 Confirmed reviews ALL

Good night of sleep, no problems at all

Dear Rod, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Monteiro Gerente Geral ibis Criciuma

Good location at a fair price

TripAdvisor rating 5.0/5

ptsoaresg Family - 26/02/2016 TripAdvisor review

Clean and comfortable, a little off downtown, best suited if you are driving. The hotel has s good parking lot (which is not common at Criciuma). There is a convenient shopping center across the street.

We very much appreciate your comments regarding your stay at the ibis Criciuma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Verry Good

TripAdvisor rating 5.0/5

pedro_boeira Business - 16/09/2015 TripAdvisor review

I have a excellent stay in criciuma Brasil I was staying at the Hotel Criciuma in Santa Catarina Brazil , my stay was exelente , great service, good structure layout. The room was ready at my disposal as they had agreed and fast checkout wonderful. I hope to return soon and like being at home .

Dear Pedro Tank you. We be happy with your coments.

Good place to stay

TripAdvisor rating 4.0/5

brbohrer Couples - 23/10/2013 TripAdvisor review

It was a nice experience, everything was nice. We had a great service. I can highlight only to points to improve, the snakcs sold were expensive and the noise between some rooms with people screaming made the sleeping qualitydamaged.

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