Novotel Hong Kong Citygate 4 stars

Customer review rating (ALL Rating) 4.4/5 1,656 reviews

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Novotel Hong Kong Citygate - Image 1
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51 Man Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Telephone
Fax +852 3602 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,656 reviews

TripAdvisor Rating  4.5/5  5,296 reviews

Certificate of excellence 2024

Layover Perfection

TripAdvisor rating 4.0/5

aj4422016 Solo travel - TripAdvisor review

Location is brilliant - the Citygate shopping mall connects directly to the lobby - there is a M+S Food and a chemist just steps away, and the MTR maybe 5 mins further walk. Hotel shuttle bus to the airport is free and connects seamlessly - just follow the signs to Hotel Coaches when arriving, and when departing it drops you off right at the terminal. Room was very dated and in need of a refresh and the aircon wasn’t that cold, but for a layover it did the job very nicely.

Clean Rooms and toilet

Customer review rating 5.0/5

Rene L. G. Couples - Confirmed reviews ALL

It was excellent. After a long airplane ride we were allowed to an early check-in. It saved our whole trip as we were rested by the afternoon.

Room is spacious and All staff are nice.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

All the staff are nice. Such as shuttle bus driver, staff in front desk and reservation center. I am happy to stay here

Enjoyable stay

Customer review rating 4.0/5

Liza C. Friends - Confirmed reviews ALL

Hotel was clean and quiet. The accessibility to the outlet and hotel made it perfect for our requirements.

Dear Liza, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

good stay

Customer review rating 5.0/5

Yuxin W. Solo - Confirmed reviews ALL

Well location with a mall just five minutes away; good service with very good English; very clean room with necessary facilities; could be better if price is lower lol

Dear Yuxin, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

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Other web-users rate our hotel

  • 3,024 reviews 9.6/10 Location
  • 2,344 reviews 6.8/10 Room
  • 2,510 reviews 8.8/10 Service
  • 36 reviews 9.3/10 WiFi
  • 774 reviews 7.6/10 Cleanliness
  • 507 reviews 7/10 Breakfast
  • 141 reviews 8.2/10 Pool
  • 29 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.