ibis budget Antwerpen Centraal Station 2 stars

Customer review rating (ALL Rating) 4.2/5 1,473 reviews

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Description

Hotel extras

  • Free WiFi

  • Located on the Kievitplein, located behind Antwerp Central Station

  • Rooms for up to 3 persons

  • City center at 10 minutes walking distance

  • Nearby the Antwerp Zoo

Our accommodation(s)

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Hotel location

ibis budget Antwerpen Centraal Station

Lange Kievitstraat 145
2018 ANTWERPEN
Belgium

GPS:51.213314, 4.423673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,473 reviews

TripAdvisor Rating  3.5/5  1,368 reviews

Well located but not sufficiently clean

Customer review rating 3.0/5

Illia Families - Confirmed reviews ALL

The hotel is good, its location is an advantage, even though the street was a bit noisy all the night. But the room was not sufficiently clean: the garbage can in the toilets has not been emptied, the water lowered very slowly into the sink.

Dear Guest, Thank you for sharing your experience with us. We are pleased that you found our hotel's location to be advantageous, making it convenient for your visit to Antwerp. However, we regret to hear about your experience with the cleanliness of your room. We take pride in maintaining a high standard of cleanliness and are sorry if we fell short of this during your stay. Additionally, we apologize for any inconvenience caused by the street noise. Our double-glazed windows usually help in minimizing noise, and we are disappointed to learn that this was not sufficient for a restful night. We appreciate your patronage and sharing these areas of concern with us. It would be a pleasure to welcome you again. Kindest regards, Lieven VAN DEN BULCKE, General Manager

Good stay

Customer review rating 4.0/5

Prasanth N. Families - Confirmed reviews ALL

Good stay, perfect location, great value for money, decent breakfast

Dear N., We appreciate that you took the time to share your experience with us. We are pleased to hear that you enjoyed the prime location of ibis budget Antwerpen Centraal Station and found it to offer great value for your stay. Your appreciation of our decent breakfast selection is also gratifying to note. However, we regret to hear that the cleanliness of your room did not meet your expectations. While we strive to maintain the highest standards of cleanliness and comfort, we acknowledge your experience indicates that we fell short in this instance. We sincerely apologize for any inconvenience this may have caused during your stay with us. Rest assured, your comments are essential in helping us improve our guest experience. We will take your feedback into careful consideration and work diligently to ensure our standards of cleanliness are consistently achieved. We do hope to welcome you back in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Well location , too budget..

Customer review rating 3.0/5

Br Families - Confirmed reviews ALL

Not for family but its nice if ur alone

Dear Guest, Thanks for taking the time to review your visit to our hotel. We're delighted to hear that our location met your expectations, offering convenience and proximity to various attractions in Antwerp. Regarding your breakfast experience, we aim to provide a variety of options within the constraints of our budget offering. We appreciate your suggestion for including vegetables and will consider it for future improvements. We understand your concerns about the luggage storage fee. While this service incurs a nominal charge, we assure you it is competitively priced compared to local alternatives, and it is in place to ensure security and efficient management of the service. We are sorry to hear your impressions about our commitment to cleanliness. Please rest assured that we take the upkeep of our premises very seriously and adhere to strict standards. We will reinforce this aspect with our housekeeping team to ensure our guests' comfort and satisfaction. Lastly, while our design is indeed budget-conscious, we aim to provide a functional and pleasant environment for our guests to enjoy their stay. We would be delighted to welcome you back for another stay. Best regards, Lieven VAN DEN BULCKE, General Manager

Reliable

Customer review rating 4.0/5

D. Couples - Confirmed reviews ALL

We often book ibis budget for the convenience when meeting up in Antwerp. Of course easter weekend made it a bit busy in the city which results in a lot of people being outside late at night so it's a bit harder to get some sleep but this is not at all the hotel's fault. Something to note is that housekeeping should pay attention to refilling the shower gels. But overall it was an okay stay once again :)

Dear Melis, We appreciate that you took the time to share your experience with us. We are pleased to hear that you found our booking process easy and appreciated the flexibility of our payment options. Regarding the noise levels you experienced, we understand that the vibrant city ambiance can sometimes reach our guests, despite our double-glazed windows designed to minimize disruption. It is wonderful to know that our staff made a positive impact on your visit, particularly the gentleman who assisted you upon check-in; your kind words will be shared with the team. We have taken note of your comment about the need for attention in refilling shower gels, and although we ensure basic amenities are always available, we apologize for any oversight and will remind our housekeeping team of their importance. Your recognition of our sustainable development initiatives is greatly appreciated, and we are committed to making environmentally responsible choices wherever possible. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Lieven VAN DEN BULCKE, General Manager

Perfect stay, in a perfect location

Customer review rating 5.0/5

Lone A. Couples - Confirmed reviews ALL

Nice and friendly staff, great service, clean and tidy. what's not to like ❤️

Dear Lone, Thank you for this kind review about your recent visit. It's wonderful to hear that our app provided you with a user-friendly experience, making your stay more convenient. Our team is delighted to receive your compliments on their friendliness and the service they delivered. We're committed to providing a high level of hospitality, and it’s heartening to know we met your expectations. Your comments on the cleanliness and overall tidiness of our hotel are greatly appreciated. Our housekeeping team works diligently to ensure a comfortable environment for all our guests. Moreover, we're glad that the central location of ibis budget Antwerpen Centraal Station contributed positively to your stay, giving you easy access to the best of Antwerp. We look forward to welcoming you back. Kind regards, Lieven VAN DEN BULCKE, General Manager

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Other web-users rate our hotel

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  • 1,202 reviews 4/10 Comfort
  • 807 reviews 6.4/10 Breakfast
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  • 228 reviews 3.2/10 Amenities

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